Updated news forum folks:

I originally requested 1/6 and got the sender info in late feb - I believe the 28th. Then it failed the following day.

Resubmitted the request then and it has been on requested and it just moved to processed - I still do not have any further info but ill keep u all posted

Been waiting over 10 weeks for Lock WU withdraw. Support keeps giving me the same bs (shane "shame" the same).I live in NV and frequent many of the card rooms and know hundreds of dealers and poker room employees along with players. If Lock isn't going to pay up the money they owe then I will start to reap havoc on them across the entire state. Ill go out of my way to get the word out that Lock is busto and stealing people's money. Word of mouth is everything and if I get the word out to the hundreds of people that I know in the poker world it won't take long before the Lock brand will be shattered in Nevada! If it already isn't. Then it will spread into other states and across the US. Plus many of the dealers that I know are on the traveling circuit and I will definitely be letting them know as well. In the end maybe I can save as many people as possible from being screwed over by another fraudulent company.

It's a shame that after all the hard work that many put in to making poker a reputable sport in the world of main stream a few idiots and greedy scum go and **** on all the progress. It's spineless pigs like these at Lock that ruin any integrity of the poker world. All the nay Sayers are sitting back saying I told you so because of the gross lack of morality or self control by these few heartless POS who will do and say anything for the sake of $$!

Not only do they ruin the perception of poker as a whole they destroy themselves in the process. That just showes how ignorant and twisted these people are. They have no moral compass and can't even see that they are stripping themselves of all self respect. How sad it is when deranged people are handed huge opportunity and then because of greed they burn themselves and everyone connected to them 10 x's over.

Who wants to be another Howard, Chris, or some other idiot that can't even show his face in public without a death threat or people screaming what a scandalous POS you are! Obviously the Lock team!! When it's all said and done and the show is over what do you have left? Is money really worth destroying your entire life? How people see you? friends, family? Everyone knowing what a scoundrel you are? Grow a pair and stop the bs and save your soul!

requested 2/3 thats the last i heard from them..im still on step one

i vote c

its an obvious ponzy scheme ala full tilt.. they need more deposits to roll in b4 they can make payouts..and one day *poof* the site will drop out of existence

Guess they are on Spring Break?? I'm so sick of the run around. Still on requested after 7 weeks...

The thing about ponzi schemes is that you don't want to be the guy left holding the last straw.Somebody should buy out lock poker and run it more efficiently. These poor cashout times really hurt lock's image. Which despite all the complaints, I have not liked any of the other sites that I've played on for a variety of reason (Bovada especially, uggh), but I do like playing on lock. If they could get this fixed, then I'm sure that a lot of people would be more inclined to play on them.

Haha, as an accounting/finance student, I really wish I could see Lock's financial situation. It'd be interesting to see all that goes into running a poker site.

This issue has been resolved - it was NOT locks fault.

The issue was with Meijer where I tried to make the WD. They had recently changed their policy to only cashout $1500 and my WD was for $2000. They said they would try it and after a couple minutes they said they better not because they didn't want to mess it up. I went two other places who said there was nothing to WD. Turns out Meijer did process the transaction and not pay out. Locks only mistake in this was not communicating with me very well - but again it was not their mistake. Lock did eventually tell me that the money was WD'd on 3/17. Once I had that information I was able to work through Meijer and get the cash pretty quickly.

Since this was not a Lock mistake I must say that I have been treated pretty well by lock and support. If they would just change their cashout times to say it takes 6-8 weeks that would help. I do not email them or worry about my WDs. If it ever gets to 7-8 weeks I might send an email - otherwise I just expect it to take about that long. I have a max WD on 3/14 - it is still in requested stage. I will update when cash is in hand.

That's encouraging. See, stories like these make me think that I will get my money, eventually.

Many of us have been saying that all along. Sure the cashout times suck, but I don't know of anyone who can point to a case of "never getting their money." Obviously "never" hasn't arrived yet and things could change tomorrow: the DOJ could rear their head, Lock could go busto, Jennifer could abscond on her yacht with Chris Ferguson and their love child, etc. so none of us can say it will never happen either. But as of now there is currently no basis for assuming people won't get their money eventually.

I think people forget, or players making their first cashout fail to realize, that Merge, Juicy, and any number of other sites/networks have also had egregious payout times for US players post-BF. I remember Merge taking 8-12 weeks to send a rubber check there for awhile. And I remember Lock at around the same time routing poker cashouts through their casino cashier that paid us in weeks when Merge was taking months, at least until volume exceeded their capacity. Which is pretty much the same that happened with WU -- initially it was fast enough, then as volume increased, here we are again.

Not justifying the current timeframes by any means, and there may be other arguably worrisome signs about how Lock runs their business, but I'm somewhat understanding of why the delays are happening, and that it's not a problem unique to Lock. I think a lot of you are maybe forgetting that.

So has anybody from early January not received sender info? I requested 1/08 and still haven't gotten this yet. Seeing the gap between most peoples sender and mtcn, I'm guessing I'll get my money around the 2015 range?

Shane, any help? I've emailed you already.

Glad to hear you got this sorted.

I havent been given an update yet, Ive chased it up again for you now.

Okay nice post and I agree and understand what you are saying ....However why can they not just be truthful with their players...
I personally would much rather just hear cashouts are taking 6-8 weeks then support telling me 7-14 business days... I guess what I am getting at is some transparency could go along way here

We have taken steps to rectify this with the new processing times of 4-5 weeks for WU and 6-8 weeks for checks.

Now the important next steps are to meet these timeframes on a consistant basis and then improve on these cashout speeds and reduce the timeframes again as we consistently deliver on them.

Before you can meet a timeframe on a consistant basis you need to be able to meet it period.

Oh yea, 2/8 requested

still requested

waiting on it to process one day so i can request the rest of my money

Very much agree with this!

requested 2-19 when do the new processing times start? I'm not trying to be a smart ass but honestly we have just heard the same things over and over and things have only become slower :/

I did just ask support and they did actually say 4-5 weeks ....even though this was the first time I heard this... it was oddly ....refreshing?

Shane & anyone else who can help........

I requested a WU withdraw on 2/18. Long story short....I do have the sender's name (about a week now) but no MCTN #. I've sent a few emails & the last one I received on the 22nd said I would have it any day.

I spoke to WU they said that the minute someone hands them the money then they are given the MCTN #.

So, please correct me if I'm wrong.........

1) you make a request
2) it takes 14 business days for it to go from "requested" to "accepted"
3) then another 7 days to post the senders name
4) then how long until they actually give the money to WU?

Here's the ironic part. This is my 6-8 withdraw from Lock. Never had any trouble before. This one is bothering me bc I cannot get a straight answer from any rep @ Lock.

Anyone have any thoughts? Greatly appreciated.

They have always provided sender info before MTCN. It never comes together, even when WU was "fast." The reasons likely have to do with the number of hands any given withdrawal transactions passes through. They likely know well in advance who the "sender" will be. The MTCN's have to be communicated back to Lock by the processor before they can be associated with your account and entered into the system. So my guess would be as part of the workflow the sender data gets keyed in or uploaded first by someone who doesn't have access to the MTCN yet, then the MTCN is input by some other person or process during another step.

Vet--

I thank you for your reply & you do make a lot of sense. TYVM.

It sounds like the "factory line" here is VERY long & each person can only do one thing per day.

I guess I'm very frustrated bc I've done this before & have ALWAYS had my money in hand w/in 30 days of requesting (if not sooner). I'm over 40 days!

Again, thanks for your reply.

actually, I got sender info and MTCN at the same time.

Edit: that was 9 weeks after requested.

Well that serves me right for using terms like "always" and "never," LOL. Make that "usually." I think most of the time they come separate, based on both my experience and that of a lot of others posting in this thread.

Can you provide a timeframe? Date requested, verified, and mtcn please

http://pokerfuse.com/news/poker-room...ayments-28-03/

Does anyone have an idea what implications this will have?