HUD PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread - Page 155 - Poker Software -- Two Plus Two Poker Forums

Mac OS X version of PT4 is still in development, we are hoping to have the first public beta available either right before, or right after the new year - but that is only a prediction, we will not release the public beta until we are ready to do so. I am using an internal build now, it still needs a lot of work but the foundation is working great... I think you will love it when we are done!

- TT

Quote

11-18-2012 , 06:30 AM

#3853

portals

journeyman

Join Date: Sep 2012 Posts: 386

Quote:

Originally Posted by PokerTracker

2K games is not a lot, your database should not be slow if you are using our a computer within the advised specs.

The closest option we offer is by selecting Sites & Import Options - > Preferences. Unselect Dead Cards and set Preflop Enumeration to NEVER. It is impossible to stop post-processing for tournaments because you need this data for result related stats, but you can stop all-in equity enumeration which takes up some considerable processing resources.

Hope that helps!

- TT

This fixed it, the results are almost instant now. thank you.

All-in equity just seems to take ages. (computer is high end)

Quote

11-18-2012 , 01:52 PM

#3854

Andrew Boccia

old hand

Join Date: Feb 2008 Posts: 1,539

Quote:

Originally Posted by PokerTracker

Run It Twice on PokerStars? We are still tweaking this functionality, we need more hand examples though to make sure we cover all of the bases. Please follow this guide to send us your example hands: Please follow these instructions for submitting a Support Ticket.

- TT

yes, pokerstars
all run it twice hands have this error, I will work on a ticket when I finish my sunday

Spoiler:

Quote

11-18-2012 , 01:56 PM

#3855

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,468

Quote:

Originally Posted by portals

This fixed it, the results are almost instant now. thank you.

All-in equity just seems to take ages. (computer is high end)

What you consider high end may in fact be middle of the road for extensive PostgreSQL calculations. For example, your hard drive needs to be at least 7200 RPM and preferably an SSD... sadly most hard drives in laptops are only 5400 RPM. Additionally some hand history formats take longer to calculate than others due to text parsing issues, and multiway hands are far more complicated than heads up (multiway introduces a bias that cannot be avoided in one of the players folds before the action is completed). We perform full enumeration in some scenarios which takes a lot of time & processing power, other scenarios we can use the power of extensive and accurate lookup tables to save time.

Glad you found a solution that works for your needs!

- TT

Quote

11-18-2012 , 02:02 PM

#3856

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,468

Quote:

Originally Posted by Andrew Boccia

yes, pokerstars
all run it twice hands have this error, I will work on a ticket when I finish my sunday

That you, we need those examples to address your issues. I am happy to report that your hand example works in our current alpha test which we are using to prepare for the next beta release, but that doesn't mean we are out of the woods yet... the more examples the better. Also keep in mind that not all turn it twice hands have this error, we have already addressed many situations - but there are more scenarios that we can address once we know they exist with your help.

- TT

Quote

11-18-2012 , 09:04 PM

#3857

fidstar-poker

I'm gonna need a hacksaw

Join Date: Jun 2012 Posts: 33,071

Im looking at buying a Mac laptop. Can you give me some idea about what spec will be needed to run PT4 when it comes out.

Thanks.

Quote

11-18-2012 , 09:53 PM

#3858

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,468

Quote:

Originally Posted by fidstar-poker

Im looking at buying a Mac laptop. Can you give me some idea about what spec will be needed to run PT4 when it comes out.

Thanks.

Any Macbook with an SSD should perform really great! Get as much memory as you can, 8 gigs would be perfect, 4gigs really good. From there just chose based on personal need like laptop size.

- TT

Quote

11-19-2012 , 01:33 AM

#3859

portals

journeyman

Join Date: Sep 2012 Posts: 386

Quote:

Originally Posted by PokerTracker

Glad you found a solution that works for your needs!

- TT

Thought I'd follow up on this because it seems weird.

I can now get the results + the allin equity to show up almost instantly, by disabling the 'Show Information Box'.

In the configuration for 'Show Information Box' I have:
Player
Tournaments
My Currency Net Won
My Currency Net Adjusted
ROI

So basically when I have this disabled, results + allin equity pops up instantly but when it's enabled it takes ~40 seconds. Maybe some kind of bug?

Quote

11-19-2012 , 03:07 PM

#3860

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,468

Quote:

Originally Posted by portals

Thought I'd follow up on this because it seems weird.

I can now get the results + the allin equity to show up almost instantly, by disabling the 'Show Information Box'.

In the configuration for 'Show Information Box' I have:
Player
Tournaments
My Currency Net Won
My Currency Net Adjusted
ROI

So basically when I have this disabled, results + allin equity pops up instantly but when it's enabled it takes ~40 seconds. Maybe some kind of bug?

Quote:

Originally Posted by portals

Any option for mtt/sng to only show results and not do any background calculations?

I am a little confused why you are checking All-In Equity adjusted winnings when you earlier said you only want the results. By disabling the equity enumeration you create some potential issues when your Show Information Box has My Currency Net Adjusted included, I sugest that you disable that stat in the information box to achieve your goal of faster graphs.

- TT

Quote

11-19-2012 , 08:51 PM

#3861

fidstar-poker

I'm gonna need a hacksaw

Join Date: Jun 2012 Posts: 33,071

Quote:

Originally Posted by PokerTracker

Any Macbook with an SSD should perform really great! Get as much memory as you can, 8 gigs would be perfect, 4gigs really good. From there just chose based on personal need like laptop size.

- TT

Im sorry Im a bit of a computer noob. I cant find macbook specs referencing an SSD. Any other name for it or where should I be looking.

Thanks again.

Quote

11-19-2012 , 09:17 PM

#3862

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,468

Quote:

Originally Posted by fidstar-poker

Im sorry Im a bit of a computer noob. I cant find macbook specs referencing an SSD. Any other name for it or where should I be looking.

Thanks again.

The Apple store employees will understand what that means. An SSD is a Solid State Drive, this replaces the old disk drive format which used magnetic disks to store data. All of the Macbook Airs and the Macbook Pro Retinas use SSDs.

- TT

Quote

11-20-2012 , 10:24 AM

#3863

Ankimo

old hand

Join Date: Dec 2010 Posts: 1,996

FTP update today. PT4 4.05.5Beta HUD not working

nevermind, restarted and working now

Last edited by Ankimo; 11-20-2012 at 10:34 AM. Reason: ignore, restarted and it's working now

Quote

11-20-2012 , 03:08 PM

#3864

fidstar-poker

I'm gonna need a hacksaw

Join Date: Jun 2012 Posts: 33,071

Quote:

Originally Posted by PokerTracker

Sorry for stuffing you around but now looking at another option after seing some prices

Looking at the HP Envy. It has 8gb memory and an Intel core I5 processor, which matches the requirements on poker tracker website. The only requirement it doesnt meet is the hard drive rpm. It has 5,400 instead of 7,200. Will this cause any major issues? I wouldnt be playing more than 8 tables at a time (if that affects anything).

What sort of effect would it have?

Thanks again.

Quote

11-20-2012 , 03:53 PM

#3865

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,468

Quote:

Originally Posted by fidstar-poker

Sorry for stuffing you around but now looking at another option after seing some prices

That would not be recommended for anyone with a large database. 8 tables could exceed that very quickly. 5400 can be acceptable for temporary use or lower volume play, we recommend avoiding it for high volume play though. The issue is with data storage speed, not processing speed with the specs you posted. It could work, but you need to be aware of the downsides.. expect sub-par performance.

- TT

Last edited by PokerTracker; 11-20-2012 at 04:02 PM.

Quote

11-20-2012 , 04:55 PM

#3866

fidstar-poker

I'm gonna need a hacksaw

Join Date: Jun 2012 Posts: 33,071

Quote:

Originally Posted by PokerTracker

Downside being program crashing or taking longer to update stats?

Quote

11-20-2012 , 05:17 PM

#3867

SawyerAnthony

adept

Join Date: Dec 2007 Posts: 1,038

HM2 is currently tilting me with their EV issues at FTP. I'm possibly looking for a switch - can anyone unbiased tell me if PT4 has more or less issues with FTP2?

Quote

11-20-2012 , 05:39 PM

#3868

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,468

Quote:

Originally Posted by SawyerAnthony

HM2 is currently tilting me with their EV issues at FTP. I'm possibly looking for a switch - can anyone unbiased tell me if PT4 has more or less issues with FTP2?

We support All In Equity Adjusted winnings (which many people improperly call EV), and we also adjust for ICM where applicable by way of Net Adjusted Winnings in tournaments. All In Equity Adjusted winnings are very accurate because we use a combination of lookup tables and enumeration, you have the ability to adjust the method of enumeration during import. Of course full enumeration takes longer during import, but it is very accurate. Net Adjusted Winnings works in most but not all situations, the situations that are not ideal tend to be issues that also exist in other applications. We are about to address ICM adjustments needed to account for bounties and rebuys in the next release (tomorrow we hope) for the first time, but keep in mind this is only as accurate as the data provided by the poker room - most sites do not provide full accounting of all bounties and rebuys. There is also an outstanding issue with hands that are tied at showdown, we are slowly working on this but it is a very complicated topic to adress due to the various underpinnings in PT4 - given time I suspect we will be one of the first to solve this issue. Luckily tied hands are a minor issue in the big scheme. There are other ICM related complications that we are addressing, but for the most part they are all niche issues that do not affect most users.

Your best bet is to install the PokerTracker 4 30 day trial and test it for yourself. It takes some time to copy over your database, therefore we advise starting with a fresh new database temporarily during your trial, then import from HEM once you are committed to making the switch.

Good luck, we are positive your will enjoy your PokerTracker 4 experience!

- TT

Quote

11-20-2012 , 05:40 PM

#3869

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,468

Quote:

Originally Posted by fidstar-poker

Downside being program crashing or taking longer to update stats?

This will not cause crashes. PT4 is pretty rock solid, crashes are rare.

Quote

11-20-2012 , 06:08 PM

#3870

Tirppa

veteran

Join Date: Dec 2007 Posts: 3,325

Care to comment on this

same hands imported from hem export.

Quote

11-20-2012 , 06:24 PM

#3871

fidstar-poker

I'm gonna need a hacksaw

Join Date: Jun 2012 Posts: 33,071

Quote:

Originally Posted by PokerTracker

This will not cause crashes. PT4 is pretty rock solid, crashes are rare.

So the effects will be just taking longer to update HUDs etc?

Quote

11-20-2012 , 09:18 PM

#3872

PokerTracker

PokerTracker 4 support

Join Date: Jun 2011 Posts: 6,468

Quote:

Originally Posted by Tirppa

Care to comment on this

same hands imported from hem export.

Numerous things I see at first glance, but it is impossible to tell whats going on from just a screen shot. We need more data to be able to help.

1) PT4 is 6max, your old database doesn't say 6max. Something funny there.

2) You are converting to a My Currency of Euros, but this is not possible to do in your old database. There may be a currency conversion issue, start by using the Results: Currency Exchange Rate report to make sure the conversion is correct. You can try converting back to USD as the My Currency setting.

Which site are you playing on? When are these hands from? Can you make the two reports match so we can see if other key stats match like Hands Won and Sessions, or perhaps you can go the other way and show us a stats report in PT4 instead of a results report?

Best bet is to take that new screenshot and create a support ticket. Restart PT4 and run the same report, then attach the PokerTracker 4 logs to the support ticket along with the screenshot. That should get us started, we may also need to see some sample hands to determine how the differer from your old database. We have found some situations where data did not transfer properly, but we have also found situations where the old DB was actually wrong and the user didn't even realize it. A little bit of forensic db research should help us figure out what is going on, and advise you how to fix it.

Please follow these instructions for submitting a Support Ticket.

- TT