Wat, now the notetracker guide doesn't even show on the list

Hi I just upgraded and love it!

Just 1 probably dumb question. . .

How can I see a layout of all the different preflop hands i was dealt with their vpip, amount won etc?

This info had its own tab under "hands" on pt3, and i cnt see ths easily with my initial exploration of pt4

Thanx for any help!

The majority of my HUSNGs that I played in the other day (I assume)reimported and are all now marked as losses in my PT4. They are all from Lock Poker. Anyone else experience this issue?

Edit: I had another game switch just now right after I completed it. It showed that I won it and then 5minutes later after I refreshed it said I lost.

Why can't a tournament be recorded as 0.1, 0.2 minute etc the way HM does

We record at minute intervals, we do not have the capability to record at fractions of a minute, in factI would assume that MTT and regular SNG players would hate minute fractions, it would make grouping very confusing in our reports.

I think it would be unfair to the majority of users who don't care about such small minutia if we focused our attention on this tiny issue since this would be no small change... your suggestion would require a total rewrite of our timing subsystems. I'm afraid we have bigger priorities that our users need to have addressed.. some major new features that will be rolling out over the next few months that almost all of our users need!

In the eyes of PokerTracker the tournament is from MERGE, not Lock... Lock is just a skin, we don't recognize Lock as having any special significance, we support the network that they are on though.

The post- game changes you are seeing is the Tournament Detection engine completing, and filling key details such as the buyin, the fee, the winning places, and the prize amounts (when this information can be determined... sometimes this is not possible). In your case it sounds like the tournaments you are playing are not being properly recognized by our tournament detection engine.

1) Which tournament tables are you playing at (we need the actual name)?

2) Can you please send the tournament hand histories to us for evaluation, if we find anything wrong then we can address it in the tournament detection engine. You can find them in your processed files folder. Please follow these instructions for submitting a Support Ticket with your hand histories attached.

- TT

it is kept right here, i suspect you are looking at the wrong page, look under the tutorials subheading: https://www.pokertracker.com/guides/PT4/tutorials

View Stats-> Statistics -> Summary Report ->Group By Starting Hands (Holdem or Omaha)

PS: Be sure to also take a look at the Holdem Hand Visualizer report, it will blow your mind!

- TT

...

We already answered your issue Henry, you must follow the order to open Zoom tables, if you do not then some players with data will not appear.. this description matches your symptoms explicitly, but if following the order does not help then you need to create a support ticket so we can see your logs to determine what you may be doing incorrectly while following this order requirement. Since your issue does not appear to be a bug, reverting to prior versions is not a solution that would help you.

PS: We don't ever recommend reverting to a prior version unless PokerTracker Support specifically advises to move to a prior version. Doing this could cause database damage accidentally if there were changes to the database between versions.

- TT

I was able to auto detect all of them to be correct. All new games are importing fine.

Also I would like to request the ability to freeze The PT application while I have a table running. HUD would work normal. I'm Trying to reduce distractions.

Not sure what you mean by "freeze". The application has to keep working in the background, there is no way to stop the main application and keep the HUD working.

- TT

I mean as in locking it from navigating through the application. You can view the import tab but you can't view the stats tab. Or could it be possible to lock the application as minimized so you can't open it.

still get no stats for some players, esp in the beginning of the session, how do i make a support ticket? also are unknown players supposed to be shown w/o hud or with hud filled w/ -/-/- ?


+1, really cool

Hi! Bought PT4 yesterday so don't really know how to use most of it yet.

How do I delete tournament hand histories from my database where villian sat out, so the hands don't distort my HUD stats?

We do not want to be in the business of denying your access to our software, this is a potential liability waiting to happen, that is too great of a risk.

PS: a major component of improving your poker play is also improving your self control. You have the ability to shrink PokerTracker 4 to the task bar, exercise a little self control to make sure you don't click the button to look at the app - its a good exercise!

Henry - You have to contact our support team by creating a support ticket, we cannot help you further in this thread, anything additional requires us to look at your logs as previously described.

PS: We require 1 hand prior to the HUD's display for each unknown player.


Many years ago there was great debate over the ability to delete data from PokerTracker 2. The result of that debate was that we decided to allow deletion of sessions or tournaments, but not individual hands.

In a tournament when a player sits out he/she is choosing to fold every hand, keep in mind that player still gets cards. These folding stats are necessary for other components of the application to have the correct data, therefore this is a necessary evil. You could use the Table Session Stats feature to review the difference between the current session and lifetime stats, this addresses a different issue but it may help a bit.

PS: Be sure to watch all of the tutorial videos embedded in the application, over 3.4 hours!

- TT

Damn, that really sucks.

Thanks anyway.

Is it possible to add my bonus's to my PT4 winnings/graph?

We don't support bonuses at this time, but we are working on methods to do that which will be accurate and be fully integrated into PokerTracker 4 eventually. We do support the tracking of Rakeback or other time/play incentives, you can get the necessary custom stats from our website's download warehouse.

Can you guys please improve the tournament detection for Fulltilt.

Iv been playing $12 and $26 Rush on demand SNGs and ive seen it get detected as "MTT"
"MTT Turbo" "MTT TURBO REBUY" "MTT TURBO RUSH", they should all be MTT TURBO RUSH. It has even tracked rebuys that have never happened, its a freezout so rebuys are not even possible. If you guys can look into this and fix it would be appreciated, would save alot of time of manually editing.

Tournament detection is a very complicated process, we require hand histories and summaries submitted by our users for every single tournament type, we need this data from people like you to get the job done!

To help, you can create a support ticket at pokertracker.com and attach the hand histories from the tournament, along with the tournament summary provided by Full Tilt. It can also help to take a screen capture of the tournament lobby so we know what the payout structure is (and other minor details). For instructions, please see this Support Guide - https://www.pokertracker.com/guides/PT4

The faster we have the hand histories and summaries from players like yourself, the quicker we can address this issue for you and all the other players on FTP!

- TT

when i try to display hud handhistory viewer after playing ~1k hands in zoom session it freezes tables+pt for 5sec

almost impossible to browse hand list as new hands added to the list close it


in hand replayer - list w/ winners name and potsize spoils the result of the hand


theres 'VPP2012' stat in download warehouse for reports but no 'vpp/hand', could this be added?

Hey just starting playing on full tilt again, just wounding if there is anyway to make PT4 auto alias players from stars and full tilt with the exact same screen name? thanks

First time I have seen either of these issues reported, please send us a copy if your logs for review, we need those logs to be able to determine what is happening. You know the drill by now I assume from our prior responses, instructions above.
This is intentional, it is how most other players wish to see the replayer.
We could certainly do this but I am not sure it would be that helpful; what you propose is not a graphable stat, and that is what most people are looking for. Visit the Custom Stats forum at pokertracker.com for help in creating your idea.
This is intentionally not possible because the player pool is large enough that many people can have the same screen names but not actually be the same player. You can manually create the alias on your own if you wish to though.

- TT

darn, yeah i have been thanks anyway

Hi,
The HUD seems to take ages to load for Full Tilt, one game I played it took 25 hands to appear, and when I looked to mark a hand there were only 2 hands available to mark.
I have 4.05.5 beta version

What game are you playing, is this at normal or RUSH tables? Are you sure that there are no other hands being imported at the same time, your hand history folder may be clogged with other things which are being imported. To check click Play Poker, then View Import Status... what do you see here? Although your issue does appear to be solvable in this thread, you may wish to contact our support team so we can look directly at your PokerTracker 4 logs, that will help us get you up and running the fastest. Please follow these instructions for submitting a Support Ticket.

- TT