If you are trying to reduce the size of your current database you need to purge hands then vacuum that DB manually as I explained above. There is no need to 'move hands to another DB' unless you want to be able to review them outside of the database you use for live play because we archive* all the original hands if you ever need to import them again.

*All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM3Archive is in C:\HM3Archive by default, but you may have put it anywhere. The archive should be organized by \Network\Month\DayOfMonth (example: C:\HM3Archive\SiteName\2016\07\31).* It is configured in the Tools - Settings - Import menu.

Fozzy71
Customer Support

I can't really answer that question, all I can suggest is you give the HM3 trial a test and see how it works for you on your machine. In general HM3 is going to require more ram CPU/RAM resources as it was developed more recently with modern PC specs in mind.

NC is in beta testing for HM3 and is fully functional AFAIK but HM3 Apps can only be used if you own a HM3 license. They can not be used if HM3 is in Trial or Free mode.

Fozzy71
Customer Support

Hi,
PC1 crashed - cant use the profile

I already did the same thing as you suggested - to make text white (by using RGB 255 each... )- no use -- still green

I will create a ticket

Is there any way to add notes to hands? I use a lot of tags when I review hands, but I often find myself wanting to add a little note explaining *why* I've marked a hand so I have that info at the ready when I come back to review again.

The only way to note a hand is in the hand history viewer by right-click - 'View' in the reports.

We have a feature request to make them accessible in the replayer. If you want to be notified if/when it is added please send an email via the 'Contact Support' link and include "Notify Me When HMT-4295 Is Resolved" in the subject line and body of the email.


Fozzy71
Customer Support

how do i import my hm2 popups into hm3?

i used the import huds which seems to have imported about 20-30% of my popups, but not all of them?

notecaddy stats don't show up in the hud (get created in nc/color coding with them works), but on the hud it says sample 0?


/€ also is there some discord for nc? as i've encountered some bugs already

after like 10 restarts it finally works, no idea why

HM3 will not list all available popups as an option to use on any/every HUD like HM2 did.* You have to open the HUD - HUD Editor and choose the 'Profile:' that has the popups you want to use on another HUD then click the 'Popup Groups' in the upper right corner.* Choose the popup you want to export from the 'Group' list window on the left then click the 'disk' icon/button to the right of the 'Delete' button and export the popup/group.* Then you change the 'Profile:' and repeat the process to import that popup/group to the other profile - https://www.dropbox.com/s/zkbzh9f1xq...mport.mp4?dl=0


There is no discord for NC that I am aware of, at least nothing official. If you have problems send us screenshots and logs with details of the issue. Justin from NCE is now doing NC support for us and he should be able to help you with any issues, or forward them to the developer if it is something that requires an update to fix.

Fozzy71
Customer Support

HI ! I play on apps and my HUD is very big and didn t change if i change font size for stats ! Solution? How can i fix the size oh my entire hud ?

Hi Fozzy, thanks for the fast answer. As I rarely did final tables, this could make sense a bit why the ICM is exactly the same...

However, when I go to the same report as you, ie Tournaments by buy-in, I just don't see All-in Adj bb/100, All-in Adj Diff Game & All-in Adj Game even if all the colomns are ticked (All-in Adj bb/100, All-in Adj Diff Game & All-in Adj Game not showing up though), here is what I see/have:



I searched and even if I'm on V3.1.8.5825, I don't see cEV stats to the HM3 reports... weird.

When editing stats for a HUD please make sure you first select the proper 'Profile' to edit.

You can edit the font size in the HUD - HUD Editor... menu for each HUD/Stat in the Item Properties section. You can also try toggling the HUD - HUD Options - General Settings - Advanced - HUD Display Options - [ ] 'Allow Vector Scaling' option and/or try changing your Windows DPI Scaling.

You can Ctrl or Shift + Click to select multiple/all stats before making the item property edits. HUD - HUD Editor - Ctrl + Left-Click multiple stats in the 'Group Items' list then make your edits to the item Properties - various fields that you want to edit for mujltiple stats at the same time. You can also select the 'Font' Item Property to select it then click Ctrl+C and go to the other Stat(s) and select their 'Font' then click Ctrl+V.

If you continue to have problems:

Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.

Fozzy71
Customer Support

For some reason I can't see other image here but I was able to view your image by copying the url to a new tab.

You have to open the report stats picker and search for those stats in the 'Available Statistics' section then add them to the report's 'Included Statistics' section as they are not 'default' stats for that report. The stats picker is opened by clicking the 'book' icon in the upper right corner of any report, shown as #4 in this FAQ.




Fozzy71
Customer Support

the popups don't show the nc ranges on the bottom as hm2 does (in fact it doesn't show ranges at all?)

nothing to do with nc, so is that option disabled, or is there something i have to click in hm3?

That is not something I can answer as I do not use NC, or know how any of NC or those NC Ranges/Popups works, or provide any support for it. You will need to send us screenshots and logs so we can forward that support ticket to our NC support guy.

Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.

Fozzy71
Customer Support

Thanks Fozzy71, I was able to add them in to the mix

Does Holdem Manager 3 work with Bet Online?

If not, what sites does Holdem Manager 3 work on for U. S. players besides Ignition?

Live play on HM3 is reporting my net won wrong on zone poker,today i started with $350 on my BR and finished with $463 but HM3 is showing $153 won instead of $113,also in my session today i was down around 1 BI and HM3 was showing only half BI lost,any clue why this is happening ? can i fix this ?

HM3 supports BOL (Chico) if you are using a support 3rd party card catcher. The only 3rd party card catchers HM3 officially supports can be found here and here.

I am not sure what all sites support USA players but here is an image from HM3 showing all supported networks, though many of them require a 3rd party grabber that will have an additional fee:



Fozzy71
Customer Support

That is the expected behavior if you read our Ignition Hand Grabber (IHG) App guide FAQ.

You can also try to update your same database you were auto importing to if you 'force reimport' the downloaded hands over the auto imported hands, and it should update the hands with the proper data without the need for a 'dual-database setup'.

Toggle on the HM3 - Tools - Settings - Import - [x] 'Allow reimport of previously imported hands' before you manually import the downloaded hands each time.

Fozzy71
Customer Support

I am trying to see all my hands played on my HUD when i am in the hand re player for tournaments...it used to always shows all my logged hands but now only shows the sessions hands..

I have "0" for use last " hands (0=use all hands)---in HUD filters

and in General settings ---Common settings i do not have the box checked next to "use session stats"

Please make sure the replayer options (click in the bottom left corner) - [ ] 'Use stats up to day of hand' is unchecked. If it is checked and you have to uncheck it you need to restart HM2 for the changes to take effect.

If you continue to have problems, please reproduce the problem and send your HM2Logs folder with screenshots and a detailed description of what you were doing and what problems you were experiencing, with a link to this thread and your forum name.

Fozzy71
Customer Support

Thank you for that helpful information.

So, I installed that ignition hand converter app to my HM3. I now have a HUD showing up on my screen.

At the end of the session, I went to look up my session on my HM3, but it's not showing up.

What could be the problem here?

Thanks

HM3 Apps can only be used if you own a HM3 license. They can not be used if HM3 is in Trial or Free mode.

If you had a HUD I will assume you own a HM3 license.

Make sure you have your IGN 'Hero' screen name selected at the top of the reports, or in your alias if you use one and that is the active player. All IGN hands (grabbed and downloaded) get recorded as 'Hero', not your actual site screen name.



If you continue to have problems:

Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.

Fozzy71
Customer Support

I am getting ready to pay for chico converter/catcher. Before I pay for it, could you please answer a couple of questions for me:

Is there a difference between the Advanced Chico Converter at Advanced Poker Tools, and the Betonline Card Catcher at Ace Poker Solutions?

After I pay for it, will it automatically be installed into my HM3 Apps, or will I always have to boot up the card catcher each time I want to play?

Thanks

I can't answer that. I have never played that site or used either product.

The APT ACC is NOT an HM3 App. It is a separate 3rd party program like the APS BOL catcher.

We only have 3 HM3 Apps so far that are integrated into the HM3 Apps menu:



The 2 without the line thru it, and the new Range Wizard app that is in private testing.

Fozzy71
Customer Support