Thank you for the update. This is why we did not bother to attempt any changes to HM1 rake/vpp stats until we were sure. Do you have a link to an official announcement regarding what they finally decided on?

Sorry for the delay in reply but I wanted to be very sure of my answer and I don't do much of this type of filtering for my own use so I asked the stats programmer to answer the question for you so I could quote his reply here:

You should add following HM2 stats to a Report (e.g. Overall Report):

• Bet Flop%
• Flop vs Raise Fold%
• Flop vs Raise Call%
• Flop vs Raise Raise%

Then select the following filters (any order):

Basic Filters:

• Out of Position

Advanced Filters:

• Did Cold Call = True
• Players on Flop = 2 and
• Flop was Raised = True

Notes:

• The Flop Bet = True Filter is unnecesary because it is included in the Flop was Raised Filter.
• The Flop was Raised Filter is much easier to use than trying to grapple with (Bet/Fold + Bet/Call + Bet/Raise) Filter

The Donk Bet hands shown in the Hands View section should meet Player's criteria.

http://forumserver.twoplustwo.com/28...eport-1159145/

Thank you very much. I have forwarded that to our entire tech, testing, and development team so we can digest the information and write the necessary internal tickets for the developers to program the changes.

How can I make HEM1 show hero stats for the entire session of all tables in the HUD? At the moment it only shows the current table.

HM is designed to only show your session stats at that table as we felt it was alot more useful for a couple of reasons:
1) A lot of people will have a huge amount of stats on themselves so it saves lagging issues having to show these for yourself
2) A lot of regulars are very aware of their stats and when youve alot of stats accumulated it would take a huge swing just for 1 stat to change since you've such a big sample and so there not very useful
3) Its much more beneficial to see your session stats to get an idea of how aggressive or passive people will see you since you sat at that table. (again even if its against a reg youll know yourself your overall image or at least you should)
4) You can easily check your overall stats in the reports or sessions section to remind yourself of any stats but again most people know their stats pretty well.

table scanner is broke for me in HM2. I have some player at 59 tables.... it does not scan all table.... ect

I'm using version .6196 and playing on stars.

Your Stars lobby is sorted by tablename
Please send us some screenshots of the lobby and the scanner to hm2support@holdemmanager.com

I'm gonna purchase hm2 today; however, I want to keep using hm1 til the end of the year.
Will I be able to keep my hm1 license for such a long time?

Hi,

Unfortunately your HM1 code will expire 6 months from the date you upgrade to HM2, However if you need to extend your HM1 code longer than that due to an issue with HM2 then we will be more than happy to accommodate you

Thanks
Denise
Holdem Manager Support

I'm having a problem when I'm in the 'Reports' section. It doesn't seem to update the graph when I change the dates. For example, if I filter for Todays hands and bring up the graph it will show todays hands. If I close the graph then change the report to All Hands everything updates but when I bring up the graph again it still only shows Todays hands. Hitting the Refresh button doesn't change it either.

I am seeing this also.

Hi,


This is a known issue which will be resolved in the next update.

Thanks
Denise
Holdem Manager Support

in the winnings graph section i toggle the point of interests and it never remember that when i restart the HM2

Hi,

Thanks, this is a knowing bug which the developers have resolved and should be fixed in the next public release. If you have any further questions please don't hesitate to ask.

Thanks
Denise
Holdem Manager Support

It's hard to describe into words how annoying the following bug is. I threw my mouse for the first time in years. I don't care about any of the fancy stuff HM2 can do when there are bugs in the basics. This... just shouldn't happen.

I tried closing tables, closing hm2, changing the preferred seating. None of that worked. HM2 just sees 10 seats at a 9 handed table. Ridiculous. Playing MTTs on Titan. Picture of the impossible to set up hud:

Hi,

I would like to apologize for the issue you are having, this is a known issue but we are unable to reproduce consistently so we are trying to narrow it down can you please try and reproduce it and if so can you please email hm2support@holdemmanager.com and a link to this thread to arrange a team viewer session.

Thanks
Denise
Holdem Manager Support

Bug probably stems from the fact that HM2 doesn't accept 9 handed tables as an option on ipoker. I can set a prefered seat for 6,7,8, and 10 handed tables but not 9 handed. Makes sense...

Hi,

This is a known issues and it has been documented in detail and provided to the developers to resolve. While I don't have a specific date for when this issue will be resolved, we are putting out updates regularly.

The previously assigned internal ticket # on this issue is 4139. We will often release builds on a limited basis only the forums for a few days first so please check back on this thread http://forums.holdemmanager.com/hm2-releases/ for that ticket # .

If you would like a specific email back when a new build that addresses 4139 is officially released, please email hm2support@holdemmanager with "Notify Me When 4139 Is Resolved" as the subject line.

Thanks
Denise
Holdem Manager Support

Well, if it's a known issue why did you just tell me your devs couldn't solve the problem? Doesn't take a doctorate to surmise the magical HUD panels are probably related to the software coded to believe 9 handed tables don't exist.

I'm not trying to be nasty but come on man...

It is an open issue that affects ipoker, merge, and pacific, since they all changed many of their tournaments from 9 to 10 max or vice versa at the start of the year. It seems to affect each of those networks a bit differently and we have had conflicting reports from the testers which has delayed a fix. We have pushed the priority of this bug to get further testing done in greater detail so we can try to get it fixed asap.

Hnoestly when are you fixing the seating and HUD problem in HEM. I'm about to switch back to PT. And don't rely on PS to do it.

My HEM has (once again) dumped all of its settings. I only found by bluffing off my stack to a fish that showed at vpip 10 . Anyway, I have had to reconfigure my hud. etc. Fixed mostly now but HUD does not show up the the correct place.

I did all of this: http://forums.holdemmanager.com/hud-...g-players.html

But it did not work. Please advise

I am sorry for the delay but we have been getting conflicting information from the pokerstars team. We were informed it was a bug in their software so we decided to wait for them to fix their bug. After their last update and no change in the behavior we decided to email them again for confirmation as to whether this was indeed a bug, or new intended behavior, and got more conflicting information.

We got this reply from them one day:


And this reply/resend from them less than 24 hours later:

I haven't been able to play on stars since Black Friday but I am fairly certain it has not been like this 'for years' as they suggest here. We have tasked our testers with trying to get to the bottom of this, but it will take some time to test, document, and implement a fix.

I realize it is an annoying bug if you aren't used to using preferred seating, but as you can see we have been experiencing similar annoyances in trying to determine if this is something we need to spend time fixing or if we should wait for pokerstars to fix it.

For now the only solution is to enable preferred seating in the pokerstars client and match that setting in the HM seating preferences.

This is HM1 I assume from the link you posted below? Did it happen after you updated HM1? If yes, make sure you are not updating by using the full installer as this will over-write all your settings/huds.

Make sure you export your custom HUD, and then backup/copy the entire \config folder.


If you are playing stars MTT's, make sure you read the post above this one also.

Configure your pokerclient preferred seating and seating preferences in HM accordingly.

http://faq.holdemmanager.com/questio...ferred+Seating

1) Open one Table, play at least one hand.
2) Move the stats with the right mouse key to the correct positions.
3) Table manager -> File -> Save positions
4) Now you can open further tables but you will always have to play at least one hand for the stats to be moved to the correct positions.