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01-19-2023 , 12:25 PM
has anyone in your team tried using card catcher on a microsoft tablet?
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01-19-2023 , 07:21 PM
Quote:
Originally Posted by EQ2ter
has anyone in your team tried using card catcher on a microsoft tablet?
Not that I'm aware of. If it's android, it won't run. If it's windows OS, it should.
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01-20-2023 , 10:08 AM
Quote:
Originally Posted by EQ2ter
has anyone in your team tried using card catcher on a microsoft tablet?
Do you mean Surface tablets? If so, yes they work fine with card catcher but you may get an issue with the text size display, easy to fix. Other than that, you wont have a problem, pretty useful when you need to do number 2 and you are in a tournament.
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01-21-2023 , 01:15 PM
Quote:
Originally Posted by nico90
Do you mean Surface tablets? If so, yes they work fine with card catcher but you may get an issue with the text size display, easy to fix. Other than that, you wont have a problem, pretty useful when you need to do number 2 and you are in a tournament.
Probably TMi, but thanks for verifying it will work.
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01-21-2023 , 10:57 PM
Thanks FD & Nico

It's a cheap acer and I just tested it out. Its works, still getting used to using the touch screen instead of a mouse but everything looks fine to me.
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01-22-2023 , 01:58 PM
Quote:
Originally Posted by EQ2ter
Thanks FD & Nico

It's a cheap acer and I just tested it out. Its works, still getting used to using the touch screen instead of a mouse but everything looks fine to me.
Ok, cool... not sure I could play it touch screen, maybe minus just playing 1 or 2 tables, but glad you got it working.
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01-23-2023 , 10:23 PM
Quote:
Originally Posted by EQ2ter
Thanks FD & Nico

It's a cheap acer and I just tested it out. Its works, still getting used to using the touch screen instead of a mouse but everything looks fine to me.
Yw.

I suggest using the bluetooth mouse and only use the touch screen when you need to. its easier that way and less missclicks.
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01-24-2023 , 04:27 PM
Quote:
Originally Posted by nico90
Yw.

I suggest using the bluetooth mouse and only use the touch screen when you need to. its easier that way and less missclicks.
Ha... thanks... but no way I'm playing that way. To each their own.
BetOnline Poker Card Catcher HUD Quote
01-25-2023 , 10:09 AM
Hi,

I have the CC running on my desktop, have bought a new one and want to make it run there. I cannot find the license key anywhere though. The paths to finding the key that are described on the APS-site do not work (hidden file in XHEO is not there and the link to the site to check serial number does not work) and I do not remember whether I have registered an account at all when buying the product so cannot access "My Account" on the site either.
So how do I retrieve the license key?
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01-25-2023 , 06:35 PM
Quote:
Originally Posted by krendipont
Hi,

I have the CC running on my desktop, have bought a new one and want to make it run there. I cannot find the license key anywhere though. The paths to finding the key that are described on the APS-site do not work (hidden file in XHEO is not there and the link to the site to check serial number does not work) and I do not remember whether I have registered an account at all when buying the product so cannot access "My Account" on the site either.
So how do I retrieve the license key?
You can't find the license in any path. You can just go to acepokersolutions.com, click login - register a new account w/ your purchase email and it will locate your past orders and you can view your serials there. You can also just go here and enter your purchase email, or contact support and they can locate it.

https://acepokersolutions.com/resend-serials/
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01-25-2023 , 08:48 PM
The resend serial link does work, but the radio button on the site does not...

However registering an account with the E-Mail did the job, thanks!
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01-26-2023 , 02:51 PM
Quote:
Originally Posted by krendipont
The resend serial link does work, but the radio button on the site does not...

However registering an account with the E-Mail did the job, thanks!
Which radio button are you talking about? Glad you got your serial squared away and sent again.
BetOnline Poker Card Catcher HUD Quote
01-27-2023 , 10:47 PM
Will the player data tracked in betonline merge with the player data in tigergaming? I mean.... if I played with someone in BOL then import an HH with that player from another chico network site, will the data merge?
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01-29-2023 , 02:02 PM
Quote:
Originally Posted by leeasia95
Will the player data tracked in betonline merge with the player data in tigergaming? I mean.... if I played with someone in BOL then import an HH with that player from another chico network site, will the data merge?
If you're using the BOL card catcher for both sites, then yes. It depends on what the converter is writing the player ID's as.
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01-29-2023 , 10:07 PM
Quote:
Originally Posted by FreakDaddy
If you're using the BOL card catcher for both sites, then yes. It depends on what the converter is writing the player ID's as.
I see, thanks... And yes, both HH was captured by the card catcher.
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01-30-2023 , 06:26 PM
Quote:
Originally Posted by leeasia95
I see, thanks... And yes, both HH was captured by the card catcher.
Ok, then yes, it's the same player pool and you won't have an issue.
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01-31-2023 , 10:29 PM
Quote:
Originally Posted by FreakDaddy
Ok, then yes, it's the same player pool and you won't have an issue.
I got the HH and it merged with the players in PT4 database. thanks FD
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02-01-2023 , 01:57 PM
Quote:
Originally Posted by leeasia95
I got the HH and it merged with the players in PT4 database. thanks FD
Great! Ez Pz.
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02-04-2023 , 11:47 AM
Sorry for the bother.. off topic question. I just renewed my friends license and the renewal appeared in my account. how can i make it appear on my friends account?
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02-04-2023 , 11:12 PM
Quote:
Originally Posted by nico90
Sorry for the bother.. off topic question. I just renewed my friends license and the renewal appeared in my account. how can i make it appear on my friends account?
Not sure how that's possible, but email support and they can sort it out:

https://acepokersolutions.com/contact-us/
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02-05-2023 , 11:13 AM
Quote:
Originally Posted by FreakDaddy
Not sure how that's possible, but email support and they can sort it out:

https://acepokersolutions.com/contact-us/
Sent. Thanks FD.
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02-05-2023 , 01:40 PM
Quote:
Originally Posted by nico90
Sent. Thanks FD.
Ya, yw... hope they already sorted it out for you.
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02-06-2023 , 10:30 AM
Quote:
Originally Posted by FreakDaddy
Ya, yw... hope they already sorted it out for you.
Yeah, they got the renewal moved to my friends account. Ty FD
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02-09-2023 , 11:47 PM
Can i remove the HUD in my table and still track my hands?
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02-11-2023 , 03:22 PM
Quote:
Originally Posted by yoxiki
Can i remove the HUD in my table and still track my hands?
If you want the entire HUD removed, just make a new HUD w/ no elements and then switch to it at the table.
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