CONVERTER BetOnline Poker Card Catcher HUD - Page 61 - Poker Software -- Two Plus Two Poker Forums

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[CONVERTER] BetOnline Poker Card Catcher HUD

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10-31-2022 , 05:14 PM

#1501

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,678

Quote:

Originally Posted by camden123

The bug is that the replayer treats the hands as from Betonline site (which they added in a recent update) even though they are imported as Chico site. The hands are still stored as Chico site in the database so the replayer sees no hand histories for the players on Betonline site and hence does not show a HUD.

Ok, strange. I'm not seeing this, as it's importing as chico and always have been. Can you click on settings in your catcher, and create a log, reply to your last support message and attach the .zip file that the log created. I'll have someone check your setup and see what's going on. ty.

Quote

11-02-2022 , 10:57 AM

#1502

leeasia95

journeyman

Join Date: Aug 2019 Posts: 208

Something went wrong with one of our PC and the card catcher stop working. Sent log to support to see if you have any idea what happened. the card catcher on our other PCs still work and its only happening on this one PC. Thanks for the help.

Quote

11-03-2022 , 12:49 PM

#1503

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,678

Quote:

Originally Posted by leeasia95

Ok, can you dm me your email so I can look up your tix?

Quote

11-03-2022 , 09:18 PM

#1504

leeasia95

journeyman

Join Date: Aug 2019 Posts: 208

Quote:

Originally Posted by FreakDaddy

Ok, can you dm me your email so I can look up your tix?

Sent. ty

Quote

11-04-2022 , 01:40 PM

#1505

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,678

Quote:

Originally Posted by leeasia95

Sent. ty

I don't have anything still... can you try again please?

Quote

11-04-2022 , 10:28 PM

#1506

leeasia95

journeyman

Join Date: Aug 2019 Posts: 208

Quote:

Originally Posted by FreakDaddy

I don't have anything still... can you try again please?

Ok. sent again. thanks

Quote

11-06-2022 , 06:47 AM

#1507

leeasia95

journeyman

Join Date: Aug 2019 Posts: 208

got a reply from support and we got it solved. thanks for the help!

Quote

11-06-2022 , 03:57 PM

#1508

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,678

Quote:

Originally Posted by leeasia95

got a reply from support and we got it solved. thanks for the help!

Ok, good.. thanks for letting me know.

Quote

11-06-2022 , 05:16 PM

#1509

Game_On

adept

Join Date: Sep 2005 Posts: 844

on a trial converter seems to be working but playing 6max and only the person to my right has his stats show up on pt4. any idea whats causing this?

Quote

11-07-2022 , 02:38 AM

#1510

Game_On

adept

Join Date: Sep 2005 Posts: 844

Quote:

Originally Posted by Game_On

on a trial converter seems to be working but playing 6max and only the person to my right has his stats show up on pt4. any idea whats causing this?

now im having the problem where catcher sees the tables but hands arent being written even thought the directories are pointed to the right folder (it was working earlier in the day)

Quote

11-07-2022 , 03:40 PM

#1511

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,678

Quote:

Originally Posted by Game_On

now im having the problem where catcher sees the tables but hands arent being written even thought the directories are pointed to the right folder (it was working earlier in the day)

You said you had a HUD, so the hands have to be written. You missed the message that if you're using pt4, you need to reduce the size of your table, as small as you can... then position your HUD over the players, then re-size your table again and it will load correctly at any size going forward. You need to make sure to set your pt4 player ID to your BOL player ID also to see your hands in your database.

Quote

11-07-2022 , 10:04 PM

#1512

camden123

centurion

Join Date: May 2022 Posts: 122

Quote:

Originally Posted by FreakDaddy

Finally got around to sending the email. Thanks.

Quote

11-08-2022 , 06:16 PM

#1513

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,678

Quote:

Originally Posted by camden123

Finally got around to sending the email. Thanks.

Ok, if you want to DM me your email I can look in to it.

Quote

11-08-2022 , 07:24 PM

#1514

Game_On

adept

Join Date: Sep 2005 Posts: 844

got my hud to work thx @freakdaddy.

but the now main problem i've been having is catcher sees the tables, but no hands are getting imported. i've tried opening pt4 first > then catcher > then betonline . am i doing the order wrong?
sometimes it works, sometimes it doesnt.

Quote

11-09-2022 , 06:14 AM

#1515

aprogle

grinder

Join Date: Nov 2017 Posts: 641

Quote:

Originally Posted by Game_On

If you see the HUD on your table and the card catcher is tracking then the data is in your PT4, I suggest checking if you have your Betonline player name set in PT4.

Quote

11-10-2022 , 10:55 AM

#1516

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,678

Quote:

Originally Posted by Game_On

You need to set your playerId in pt4 to your BOL player ID. If you have a HUD, then it's importing your hands.

Quote

11-15-2022 , 01:46 AM

#1517

nico90

centurion

Join Date: Oct 2018 Posts: 157

Hey FD, I'm trying to renew another license. BOL+ICC combo. When i use the serial key for direct renew link, it says license was not found. I tried using both BOL and ICC serial keys but didn't work.

Just want to ask if this is still the renewal link:

https://acepokersolutions.com/renew-...=renewal&code=[serial key]

Quote

11-15-2022 , 03:34 PM

#1518

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,678

Quote:

Originally Posted by nico90

Yes, but it's easiest to just open the app and on the blue screen, click renew.

Quote

11-16-2022 , 09:47 AM

#1519

nico90

centurion

Join Date: Oct 2018 Posts: 157

Quote:

Originally Posted by FreakDaddy

Yes, but it's easiest to just open the app and on the blue screen, click renew.

yeah, the that would have been easier but this license is not registered in my PC. I contacted support and had this sorted out. thanks for the link confirmation.

Quote

11-17-2022 , 12:55 PM

#1520

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,678

Quote:

Originally Posted by nico90

yeah, the that would have been easier but this license is not registered in my PC. I contacted support and had this sorted out. thanks for the link confirmation.

Ok, cool... glad it's sorted.

Quote

11-19-2022 , 10:41 AM

#1521

leeasia95

journeyman

Join Date: Aug 2019 Posts: 208

Hey FD, not sure if its an issue with PT4 or the card catcher, I sent lot to support. thanks

Quote

11-19-2022 , 07:54 PM

#1522

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,678

Quote:

Originally Posted by leeasia95

Hey FD, not sure if its an issue with PT4 or the card catcher, I sent lot to support. thanks

Ok... if you DM me your email I'll look it up and follow up with you.

Quote

11-20-2022 , 09:12 AM

#1523

leeasia95

journeyman

Join Date: Aug 2019 Posts: 208

Quote:

Originally Posted by FreakDaddy

Ok... if you DM me your email I'll look it up and follow up with you.

Sent DM, same email. thanks FreakDaddy

Quote

11-21-2022 , 09:47 PM

#1524

leeasia95

journeyman

Join Date: Aug 2019 Posts: 208

Quote:

Originally Posted by FreakDaddy

Ok... if you DM me your email I'll look it up and follow up with you.

support informed us on whats causing this issue. You guys have been very helpful even though the issue was not in the card catcher. thanks a lot!

Quote

11-22-2022 , 09:47 PM

#1525

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,678

Quote:

Originally Posted by leeasia95

support informed us on whats causing this issue. You guys have been very helpful even though the issue was not in the card catcher. thanks a lot!

Yes, of course.... yw!

Quote

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