help needed desperately but I will not offer pay because that would be against the rules - Page 4 - Computer Technical Help

Two Plus Two Forums Other Topics Computer and Technical Help

help needed desperately but I will not offer pay because that would be against the rules

Post Reply Subscribe

...

Page 4 of 5

1 2 3 4 5

Page 4 of 5

1 2 3 4 5

02-28-2016 , 07:10 PM

#76

KatoKrazy

Pooh-Bah

Join Date: Jan 2009 Posts: 4,599

Take off the side panel and look at it.

Quote

02-28-2016 , 07:11 PM

#77

TWM

Pooh-Bah

Join Date: Feb 2008 Posts: 4,128

this (or one of the other 2gb models) is the his card and while it looks like Dual link it clearly states single link https://www.msi.com/product/graphics...#hero-overview

Quote

02-28-2016 , 07:14 PM

#78

riverboatking

Carpal \'Tunnel

Join Date: Jun 2004 Posts: 24,026

AMD radeon R7 200 series
AMD radeon graphics processor (0x6610)
DAC type: internal DAC (400MHz)
full display device
10213 MB total memory

main driver: atixfx64.dll,aticfx64 etc
version: 15.301.1901.0
WHQL logo'd: no
feature levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
driver model: WDDM 2.0

Quote

02-28-2016 , 07:15 PM

#79

mesmerized

help me decide

Join Date: Jul 2009 Posts: 1,043

what ports on his monitor? if he has vga or hdmi just buy the cable

Quote

02-28-2016 , 07:16 PM

#80

KatoKrazy

Pooh-Bah

Join Date: Jan 2009 Posts: 4,599

TWM:

Looking through the MSI website, it seems they are incompetent at even labeling their own GPUs correctly.

The very model you linked claims it is Single Link DVI, but then says max DVI resolution for the card is 2560x1600, which would be impossible.

Quote

02-28-2016 , 07:16 PM

#81

riverboatking

Carpal \'Tunnel

Join Date: Jun 2004 Posts: 24,026

gonna go buy a DVI to hdmi adapter and plug the monitor cable into the hdmi port on pc and see if that helps.

brb.

Quote

02-28-2016 , 07:17 PM

#82

riverboatking

Carpal \'Tunnel

Join Date: Jun 2004 Posts: 24,026

Quote:

Originally Posted by mesmerized

what ports on his monitor? if he has vga or hdmi just buy the cable

my monitor only has the dvi out so i'll have to get the adapter cable.

Quote

02-28-2016 , 07:17 PM

#83

mesmerized

help me decide

Join Date: Jul 2009 Posts: 1,043

Quote:

Originally Posted by riverboatking

gonna go buy a DVI to hdmi adapter and plug the monitor cable into the hdmi port on pc and see if that helps.

brb.

just to clarify has ur monitor only has one input source?

Quote

02-28-2016 , 07:18 PM

#84

KatoKrazy

Pooh-Bah

Join Date: Jan 2009 Posts: 4,599

Quote:

Originally Posted by riverboatking

my monitor only has the dvi out so i'll have to get the adapter cable.

This won't get you 2560x1600.

Quote

02-28-2016 , 07:19 PM

#85

TWM

Pooh-Bah

Join Date: Feb 2008 Posts: 4,128

Quote:

Originally Posted by KatoKrazy

Looking through the MSI website, it seems they are incompetent at even labeling their own GPUs correctly.

The very model you linked claims it is Single Link DVI, but then says max DVI resolution for the card is 2560x1600, which would be impossible.

well it might be worth his time to talk to msi or cyberpower when they are open tomorrow before he sends it back

Quote

02-28-2016 , 07:19 PM

#86

mesmerized

help me decide

Join Date: Jul 2009 Posts: 1,043

ok i think the cable will sort ur issue going off what it said in the link i posted

http://www.diamondmm.com/images/rser...up%20sheet.pdf

Quote

02-28-2016 , 07:19 PM

#87

riverboatking

Carpal \'Tunnel

Join Date: Jun 2004 Posts: 24,026

Quote:

Originally Posted by KatoKrazy

This won't get you 2560x1600.

it won't?

the graphics cards all say that max resolution via hdmi is above 2560x1600 why wouldn't this work?

Quote

02-28-2016 , 07:21 PM

#88

riverboatking

Carpal \'Tunnel

Join Date: Jun 2004 Posts: 24,026

Quote:

Originally Posted by TWM

well it might be worth his time to talk to msi or cyberpower when they are open tomorrow before he sends it back

i tried to find a number for cyberpower but couldn't find anything.

when i went to fill out a request for help form online it asked a bunch of questions about my computer that i didn't know so i gave up.

if anyone has a contact number that would be sweet.

Quote

02-28-2016 , 07:21 PM

#89

KatoKrazy

Pooh-Bah

Join Date: Jan 2009 Posts: 4,599

Quote:

Originally Posted by mesmerized

ok i think the cable will sort ur issue going off what it said in the link i posted

http://www.diamondmm.com/images/rser...up%20sheet.pdf

The "Max Resolution 4096 x 2160" on HDMI is misleading. This is only on monitors that also have the proper HDMI input, and also would only be at 30 Hz.

Quote

02-28-2016 , 07:22 PM

#90

riverboatking

Carpal \'Tunnel

Join Date: Jun 2004 Posts: 24,026

can someone please let me know if its worth it for me to drive over to best buy and get a dvi/hdmi converter?

its a decent ways from my house so would like to know if its hopeless before embarking on this journey.

Quote

02-28-2016 , 07:24 PM

#91

riverboatking

Carpal \'Tunnel

Join Date: Jun 2004 Posts: 24,026

oh also, on a totally unrelated note, there is a feature on windows 10 that is bugging the ever loving **** out of me.

anytime i drag my web browser near the edge of the display it auto changes to full screen.

haven't figured anyway to disable this if anyone knows how please share, its so godamn annoying.

Quote

02-28-2016 , 07:24 PM

#92

KatoKrazy

Pooh-Bah

Join Date: Jan 2009 Posts: 4,599

It might (should) get you 1920 x 1080. If you are ok with that, go for it. Although I'm sure Best Buy will rape you with about a 500% markup compared to Monoprice, Amazon, or Newegg.

Compare http://www.amazon.com/AmazonBasics-H...ic+hdmi+to+dvi at 6.49 to http://www.bestbuy.com/site/insignia...=1219193668381 at 34.99. It's usurious.

Edit: Warning, if it's a driver compatibility issue with your monitor and W10, it still might not help.

Last edited by KatoKrazy; 02-28-2016 at 07:30 PM.

Quote

02-28-2016 , 07:27 PM

#93

riverboatking

Carpal \'Tunnel

Join Date: Jun 2004 Posts: 24,026

right now everything looks artificially huge.
if it was 1920x1080 would that look normal on a 30"?

my idea was to just buy the converter test it out to see if it worked and then if it did return it and order a cheaper one on amazon.

but if im not gonna be happy with 1980x1080 then its pointless.

does anyone run 1920x1080 on a 30"?

Quote

02-28-2016 , 07:33 PM

#94

KatoKrazy

Pooh-Bah

Join Date: Jan 2009 Posts: 4,599

It won't be unbearable. Certainly much better than 1280x800 (over twice as many pixels). Probably worth it to give it a try before you spend a few hundred on a new monitor.

The more I think about it, the more this seems like a driver issue and I am skeptical this will work. If the problem is that the DVI on your GPU is only single link (and I am very skeptical, in fact, almost positive that it is dual link and should be able to do 2560 x 1600), it should be able to do 1920x1080 already.

Quote

02-28-2016 , 07:36 PM

#95

mesmerized

help me decide

Join Date: Jul 2009 Posts: 1,043

Quote:

Originally Posted by KatoKrazy

This won't get you 2560x1600.

he was getting this output on his old machine through the same port

im still thinking driver issue too

just to clarify u did try running the driver in compatibility mode on all the Operating systems from 7 to vista to xp ?

Quote

02-28-2016 , 07:42 PM

#96

KatoKrazy

Pooh-Bah

Join Date: Jan 2009 Posts: 4,599

Quote:

Originally Posted by mesmerized

he was getting this output on his old machine through the same port

im still thinking driver issue too

He was getting 2560x1600 on his old machine using DVI, not HDMI.

Quote

02-28-2016 , 07:46 PM

#97

mesmerized

help me decide

Join Date: Jul 2009 Posts: 1,043

Quote:

Originally Posted by KatoKrazy

He was getting 2560x1600 on his old machine using DVI, not HDMI.

yes so the monitor is capable of it

so this has to be driver issue right?

rverboatking can u confirm if u ran the driver in compatibilty mode on all the OS'es down to XP (id start at 7 even tho the website u linked to before said it wasnt supported and just work ur way down the list 7 - vista- xp) one must work imo

Quote

02-28-2016 , 07:51 PM

#98

KatoKrazy

Pooh-Bah

Join Date: Jan 2009 Posts: 4,599

Quote:

Originally Posted by mesmerized

yes so the monitor is capable of it

Right -- but what you posted was completely out of context. I was saying he won't get 2560x1600 over HDMI to DVI, which is correct.

Quote

02-28-2016 , 07:54 PM

#99

mesmerized

help me decide

Join Date: Jul 2009 Posts: 1,043

Quote:

Originally Posted by KatoKrazy

Right -- but what you posted was completely out of context. I was saying he won't get 2560x1600 over HDMI to DVI, which is correct.

no sorry wasnt saying u was wrong it was just where i spotted the resolution he wanted again

sorry bout that

RBK ur first thing to do is the driver issue

uninstall reinstall reboot etc for each one (operating system)

and let us know what happens.

Quote

02-28-2016 , 07:57 PM

#100

riverboatking

Carpal \'Tunnel

Join Date: Jun 2004 Posts: 24,026

Quote:

Originally Posted by mesmerized

I haven't done that yet as I have no idea how and my buddy isn't around today to help me.

if it's something simple I can prolly do it with proper instructions to follow, do I have to install those os and uninstall windows 10?

also I thought the graphics card i have is incapable of having higher resolution (as stated in their own specifications)?

it says that via dvi the max resolution is 1280x800.

Quote

Page 4 of 5

First

1 2 3 4 5

Last

Post Reply Subscribe

...

Page 4 of 5

First

1 2 3 4 5

Last