[PokerStars PA] - Page 35 - PokerStars: General discussion -- Two Plus Two Poker Forums

Anyone know what email address I can contact PSPA at for my account being "temporarily restricted" for absolutely no reason? I went to the contact us page on the site and filled it out and every time I click send it just says unexpected error, please refresh your browser and try again.

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07-30-2020 , 10:12 PM

#853

pokerarb

Carpal \'Tunnel

Join Date: Jun 2009 Posts: 6,185

Not sure if any stars employees lurk here, but site has been lagging on and off for weeks.

Tonight is almost unplayable. And it's not just me I asked around in chat, it's eveeryone.

Please fix your site

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07-31-2020 , 10:58 PM

#854

pokerarb

Carpal \'Tunnel

Join Date: Jun 2009 Posts: 6,185

The connectivity issues during prime-time are getting worse every day. WTF

Almost unplayable last night, completely unplayable tonight.

Regulate a market and release a dogshit product. Real nice

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08-01-2020 , 01:32 AM

#855

WheatThins5000

newbie

Join Date: May 2020 Posts: 38

I was playing on several tables tonight during prime time and had zero connectivity problems.

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08-01-2020 , 07:43 AM

#856

6 Deuce Suited

grinder

Join Date: Mar 2010 Posts: 556

I have been playing regularly on the site since December and had zero connectivity issues until last night. The software was lagging big time, making me reconnect, and verifying my location. Never happened before but interrupted many hands last night. Something was wrong.

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08-01-2020 , 09:47 AM

#857

1BigOT

adept

Join Date: Feb 2017 Posts: 888

My connection has been frustratingly poor recently. I even went out and bought a USB antennae thinking that would help out yet it hasn't.

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08-01-2020 , 10:13 AM

#858

Baked Potato

newbie

Join Date: Dec 2019 Posts: 38

We should all post our graphs

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08-01-2020 , 02:30 PM

#859

sheriffolds

adept

Join Date: Oct 2008 Posts: 834

I tried stars on a mac today for the first time and when I would join a table from its waiting list the app would crash. Does anyone else have trouble with stars on mac? I remember hearing people complain when it first came out but dont thing ive seen anything for a while??

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08-01-2020 , 02:43 PM

#860

sheriffolds

adept

Join Date: Oct 2008 Posts: 834

I tried stars on mac and when I join a game from a wait list it crashes the softwear. Anyone else have issues like this

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08-02-2020 , 03:03 AM

#861

mav3r1ck

stranger

Join Date: Apr 2020 Posts: 8

Quote:

Originally Posted by sheriffolds

I tried stars on mac and when I join a game from a wait list it crashes the softwear. Anyone else have issues like this

Same happened to me. So annoying. Eventually I disabled enhanced graphics (Aurora Graphics Engine) in the settings and it stopped crashing.

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08-02-2020 , 10:03 AM

#862

skiier04

Pooh-Bah

Join Date: May 2005 Posts: 5,351

Quote:

Originally Posted by 6 Deuce Suited

Same problem with me when I last played two nights ago. Guess I'll be taking a break from this site for a while. PartyPoker PA cant come soon enough.

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08-02-2020 , 12:01 PM

#863

madmansam

old hand

Join Date: Aug 2011 Posts: 1,307

The last week was rough with at least some lag. 7/31 was really bad, only time it was so bad I quit a session early. Yesterday, 8/1 I played with no issues(~10pm-12am).

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08-03-2020 , 01:19 PM

#864

WheatThins5000

newbie

Join Date: May 2020 Posts: 38

Quote:

Originally Posted by mav3r1ck

Same happened to me. So annoying. Eventually I disabled enhanced graphics (Aurora Graphics Engine) in the settings and it stopped crashing.

Oh yeah, I have the enhanced graphics and animation stuff disabled. I'm sure that helps.

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08-03-2020 , 03:20 PM

#865

sophist40

stranger

Join Date: Nov 2019 Posts: 6

Yesterday, I cashed in a tournament that would have at least covered my buy in. However, I still do not see any credit from pokerstars yet. I can say that the betting app always pays immediately after a game ends. In your experience, do your tournament cashes always pay instantly after being eliminated?

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08-03-2020 , 05:32 PM

#866

[x] swanny

formerly Nepa

Join Date: Oct 2002 Posts: 2,306

Quote:

Originally Posted by sophist40

I always get them instantly.

I did have a delay of 48 hours getting my 9 3 dollar bets for the Sixers Foxbet promotion. Basically it was 1 3 dollar bet for each 3 the sixers had. I wish I got 3 bucks for each turnover...lol

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08-03-2020 , 05:37 PM

#867

King Fish

A Big Deal Around Here

Join Date: Jan 2007 Posts: 15,065

Quote:

Originally Posted by sophist40

I’m still waiting on my bonus from the Ben Simmons first to score promotion ($1 for each pt/reb/assist). Don’t recall having to wait a few days before. Never had them not immediately pay a tourney cash, but haven’t played one in the past 10 days.

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08-03-2020 , 10:47 PM

#868

[x] swanny

formerly Nepa

Join Date: Oct 2002 Posts: 2,306

Quote:

Originally Posted by Crazy Ivan

I’m not sure, and I know getting through to support has been a challenge. I contacted them through the poker client and received a response within 60 minutes. Put “URGENT” in the subject line and they should hopefully be able to shed some light on your issue.

You end up getting Tdollars if this happens. No need to contact support.

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08-04-2020 , 01:04 AM

#869

pokerarb

Carpal \'Tunnel

Join Date: Jun 2009 Posts: 6,185

I got a ticket open with a Star's support person regarding the lag spikes during prime-time. In before "did you try resetting your router" response

If anyone has anything else to add regarding these issues please post, I linked this thread so they may take a look.

Tonight the lag was less bad, I only got timed out of hands once or twice. Still ridiculous these issues persist. I also noticed I tend to only have problems during prime-time when the # of players on the site is over 2k. Never any problems during day-time or graveyard. Can you guys confirm if you're noticing the same pattern?

TY and gl on the felt

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08-04-2020 , 02:36 AM

#870

jmurjeff

veteran

Join Date: Apr 2011 Posts: 3,359

Anyone having issues with the software? I keep getting http service unavailable.

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08-04-2020 , 11:26 AM

#871

ownya

enthusiast

Join Date: Jun 2018 Posts: 75

Had to factory reset my computer- redownload starsPA this morning and the software is ****ed and wont even let me log in, have tried redownloading multiple times and all I got is this https://gyazo.com/4f030a87998ee4240e4b7e4538f36567
Has anyone ran into a problem like this before?

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08-04-2020 , 04:56 PM

#872

peterchi

veteran

Join Date: Apr 2005 Posts: 2,551

Quote:

Originally Posted by pokerarb

I also noticed I tend to only have problems during prime-time when the # of players on the site is over 2k. Never any problems during day-time or graveyard. Can you guys confirm if you're noticing the same pattern?

Agree, I've been playing almost exclusively graveyard shift lately and have not had any lag issues.