hey alex ,
wpt app just didn't pay fees to cash players ,can you win the game without fees please tell me .you guys work really bad

the stupidest thing I see you guys doing around the world, if you limit cash players from contacting wpt then congratulations you have achieved your wish, **** app

Hi Alex, can you please answer to this question that a made? Thanks

Can you say please if NL holdem 1/2/4(1) cny and 2/4/8(2) are in the same group?

I would also like to know if there is any news regarding the release date of the fix for the high CPU usage...

I'm trying to find out more about this but it's probably best to contact [email protected], generally this is the best route for queries about your specific account.

I tend to agree, after all the service you're providing is to keep the game running, and that should be rewarded too. I'll add this to our list of improvements.

I'm not sure what this means, please feel free to post your question in your native language and I'll get help to respond.

They are not in the same group, no.

The high CPU usage fix keeps getting pushed back and is unfortunately in the release after next, which I expect in September. The next two releases combined have hundreds of fixes and performance improvements in total, so should make a big difference.

This is my first time logging in for a while - are the PLO leaderboards gone?

I had a bug for quite some time when sometimes I can't see what card I have been dealt. Is that a known issue?

Yes, but there's a new PLO promotion launching soon, hopefully this Sunday.

It's news to me. Could you please send a report to [email protected] if you haven't already?

Hey Alex, this morning I received a notice from the affiliate that you will not refund commissions even in the PLO category, is this true or not?

No, it's not true, PLO commission is unchanged.

Hi All,

Apologies for the late post! We have several Day 1 flights as usual today:

So what about this post I made last week, maybe you accidentally overlooked it, at least let me know that you read it and are working on it because I've been waiting for the past 4 months. Please notify the security department to quickly check and unlock my account.

spin leaderboards gone or will they be updated soon?

They'll be updated soon, apologies, we have an internal issue that has delayed this.

I have a question, if a new table open, player A seat but no one to play, then he leave, and player B seat again and no play again, then player C seat and play -> does player C get rakeback for starting table?

Highly Skilled Player.

I thought you said you quit multiple times?

Is it free to buy the insurance during all in situation or you pay fees like on other sites?

Alex , my father constantly askes me to record some of my poker game for him , so he could learn to play poker that way. We live in different cities. Is there any legal screen recording software that is allowed at WPG Global? May i use GeForce experience screen recording function ?

Had this experience many times.

Just asking mate.

Day 2 of our $22 Summer Festival Mini Championship ($150,000 GTD) runs tomorrow (Saturday) and there are just a few flights left for it. There are 2 Day 1 flights for each of our multi-day events today!

Yes. The key is that you need to sit down when there are either no players at the table, or precisely one player. In your example Player C is one of those first two players.

It's not free. Please read the rules before you use it as it's a bit different to what you may be used to: https://wptglobal.com/how-to-play/Insurance

I do think we have a bug here, I see no reason why you wouldn't be able to sit at that table and sometimes players are getting this error when only one player is seated. We're investigating.

Screen recording is fine, screen sharing (e.g. Teamviewer) is not. Your best bet is Windows' free built-in screen recorder: https://www.microsoft.com/en-us/wind...een-windows-11

But the problem is there are 2 players sat at the table before player C(but they never play even 1 hand or play against each other), so does C get the rakeback for opening the table? I understood that if player A and B played even 1 hand, player C will get nothing but here they never play, just sit and leave.

This is not a bug, they use the feature "table change" and move to the new table with empty seats, but they cannot sit because your "fair game", the same when they see table with 1 player, then they open table, but during that time 1 more player sit down then he cannot sit anymore because of the "fair game". He can only sit on the table when that table appear on his lobby.

P/s: I just explain why and not criticize "fair game".

No, it's a bug, this has nothing to do with the fair game system. You are supposed to be always be able to sit headsup or as a third player even if your tagged pro.
Also happen's only at 10/20/40 for me
sometimes I can't even sit an empty table because of that bug.

Alex, this bug has been happening for over 3 months btw and reported many times here - WPT is very slow at fixing this.