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[Unibet] Official Thread [Unibet] Official Thread

01-18-2016 , 11:07 AM
Quote:
Originally Posted by Noobody
I had totally no time to play previous week.my 2 10NL tickets were expired... is it possible to activate them agian... wont happen again! Thanks

Nick=tsrac
Done
Quote:
Originally Posted by aeneus
I have qualified for Unibet UK Poker Tour and wonder if it is worth to go for a second package. So how does this work in practice?

"Players can earn two packages per event.
All online package qualifiers will automatically be bought into the next Unibet UK Poker Tour event.
If an online qualifier does not turn up to play the event, their buy-in shall remain in the prizepool.
Packages won cannot be moved to alternative events."

If I win a second package, I will be automatically bought in for day 1a and day 1b? Let`s assume I survive day 1a, is there any option not to use the other package?
The casino will have a record of each player and how many packages they have won - you can choose to use both packages on one day (if you decide on the day that you want to re-enter) or you can use one package on Day 1a and one on Day 1b. If someone has two packages and ends up only needing to use one, we'll let the second package roll over to the next event.

Quote:
Originally Posted by GARFIELD137
Hi Andrew,

I opened a new account and never used my UK 4 or my NL4 starter tickets.
I thought I had to deposit first.

Please could you reactivate them.

Thanks

Alias:-ORDSAL55
You might have posted the wrong alias, couldn't find -ORDSAL55. Could you post again with a correct alias please?

Quote:
Originally Posted by MathrimC
Does Unibet offer poker on the US market, or are they planning to?
(I had this question by an American watching my twitch stream)
There are no American poker plans atm
Quote:
Originally Posted by mute07
Hey there, can you please change my PLO10 ticket into NL10? Thanks a lot

Username: mute07
done

Quote:
Originally Posted by fasteR
Hi Unibetrep, u quoted my last request but u may have missed it...the change hasn't been done.



Ty again!
done
Quote:
Originally Posted by Turn
It's fixed now, happens a lot tho. Normally I have to reset the client but this time it needed a bit more time.
I will report this issue anyways thx
Quote:
Originally Posted by restorativejustice
Can you bet on politics at Unibet in its Sports Book?

I saw a Unibet line quoted in an article, but I can't find it in the Book (Would like to put money on TRUMP and Biden if the value in the lines are still there).
The poker team is not aware of this option, for such questions it is best to contact Unibet support. They should be up to date regarding matters like this. https://www.unibet.com/help/contact
[Unibet] Official Thread Quote
01-18-2016 , 11:25 AM
Are there any plans on adding in client player notes/marking?
I am currently using excel for player notes and it does not work very well.

Regards
[Unibet] Official Thread Quote
01-18-2016 , 11:35 AM
Hi Andrew,

If the UO conversion is not possible, just the €4 ticket into 4x€1sng then please.
Thank you very much!

name: hitmag
[Unibet] Official Thread Quote
01-18-2016 , 12:17 PM
Hi Andrew.

A few requests:
1) Please extend my two UO50 and my Double Trouble ticket.
2) I have 2x 10PLO, 50NL and 16e in MTT/SNG (86e total). Can you change it to one NL10 ticket and the rest to a bonus?

a: hammerfalls
[Unibet] Official Thread Quote
01-18-2016 , 01:14 PM
Hi Andrew,

I emailed you 4 days ago (andrew.west@unibet.com), but i haven't heard from you yet.

I have 2 UO packages that I would like to have converted to 3k cash credit (5X400NL & 5X200NL)

Alias: adidas3

Thanks!
[Unibet] Official Thread Quote
01-18-2016 , 01:59 PM
Quote:
Originally Posted by Chazwaz
Hey Andrew,
Can you change my tickets into 2 10NL cash tickets and 3 1 euro MTT tickets please? Thanks in advance.
Alias: Porto12
Just a heads up one ticket has expired and one other one is about to expire.
Thanks.
[Unibet] Official Thread Quote
01-18-2016 , 02:17 PM
Quote:
Originally Posted by pirahn
Hi Andrew, Please exchange 3 x 100 uk tour to 10 x 25 and 12 x 4. Many thanks. pirahn
done
Quote:
Originally Posted by Turn
Also please change my €5 banzai in to a bonus please.

Alias: Turntacetic

Thnx
done
Quote:
Originally Posted by bohus04
Hi Andrew,

can you please change 3x 1e Banzai tickets into sng tickets? And also I have 9.94e PLO10 ticket, can it be completely or partially change into an mtt or sng ticket/s?

Alias: CzechMikeMan.

Thank you.
done
Quote:
Originally Posted by Ariebombarie
Wow Unibet,

This is getting insane now with the crashes.....today it crashed already 3 times in a hour, due to that i am folding sets flushes and all kind of other ****ed up stuff is happening....

this week it happened sooooo much, the crazy i posted here a few days ago, yesterday on the bubble of a entitled 5 EUR, and these are the ones i'm upset about, i actually crash about every 1-2 hours here, and its not my PC!!!! i have enough resources available and only like 8 table

the most annoying thing is that i read the bug should be fixed in the next release, but why can't we get the beta for that......this week i porbably lost A LOT OF MONEY due to these bugs, and when i see that that bug is fixed, but isn't released because u use a schedule for relesing software, is just ****ING TILTING

and saying i should go to support is not really enjoyable, the chat doesn't even know what to do, nobody understands the EV problem, and the answer is"it will be fixed" yeah yeah WTF does that do for me tilting the **** around now because of the Adobe Air sucking ?Balls
We all find it annoying when there are any kind of issues, which don't benefit the play experience. However it sounds like you have more issues then others. I can't say why that is the case. Could you pm me your username?
Quote:
Originally Posted by playAcaster
Hi, Andrew. Could you please change my €10 PLO cash ticket into 5x € 2 SNG tickets? Alias: StanLibuda
done

Quote:
Originally Posted by MathrimC
Click on it, and you see a more extensive description. If it is January mission 4, it's "Play at least one Sit & Go for three days in a row".



I agree that it has a misleading title. "Play SNG for 3 days in a row" would have been better.
Thanks for the feedback we will keep this in mind with for future missions.
Quote:
Originally Posted by Enter Username
Anderw, last night there were some "strange" players in the pool of 2/4 nlhe. There was a group of players (it was not one player with diff screen names, because they were playing on same tables too) that had a very weird and particular style of play (3bet sizings etc).

Late, when tables were breaking, I was left alone with 3 of those players in the pool. We were playing several HU tables and one 3handed. I don't remember a single hand that they went against each other, fwiw. After a while, all 3 of them quit at exactly the same time.

I think Unibet needs to investigate this issue because if my suspicion is true, not only they are bots but they collude too. I think you need to have some bot detecting software, if you don't.

The screen names of the 3 players were: Ido (not sure if i or l), jamesbond8 and ___--______ (or sth like that).
thanks, I will fwd this to fraud to investigate. For such matters you'd best contact support that will speed up the procedure, because I might read the post later.

Last edited by UnibetRep; 01-18-2016 at 02:23 PM.
[Unibet] Official Thread Quote
01-18-2016 , 02:25 PM
Quote:
Originally Posted by Enter Username
Anderw, last night there were some "strange" players in the pool of 2/4 nlhe. There was a group of players (it was not one player with diff screen names, because they were playing on same tables too) that had a very weird and particular style of play (3bet sizings etc).

Late, when tables were breaking, I was left alone with 3 of those players in the pool. We were playing several HU tables and one 3handed. I don't remember a single hand that they went against each other, fwiw. After a while, all 3 of them quit at exactly the same time.

I think Unibet needs to investigate this issue because if my suspicion is true, not only they are bots but they collude too. I think you need to have some bot detecting software, if you don't.

The screen names of the 3 players were: Ido (not sure if i or l), jamesbond8 and ___--______ (or sth like that).
I'm not a bot
[Unibet] Official Thread Quote
01-18-2016 , 02:38 PM
hi andrew,

can you change my
3X1e banzai into 3X 1sgn plzzz?

thx

alias: elclement
[Unibet] Official Thread Quote
01-18-2016 , 02:41 PM
Quote:
Originally Posted by NMPfan
Hi Andrew,

Could you please exchange:
2x 4NL cash tickets
3x 1€ banzai
3x 1€ SNG
1x 2€ SNG

into
3x 4€ MTT
2x 2€ MTT

Alias: FeelsBadMan

Thank you.
Quote:
Originally Posted by JohnTokio
Hi Andrew,

I got 3 Banzai Tickets that will expire tomorrow. Could you change them into a bonus?

Alias is SohnOdins
Quote:
Originally Posted by jonny2192
Can you also change the extra NL4 to 4x1MTT

Thanks
Quote:
Originally Posted by lbranco9
Hi Andrew,

Could you please change my €4NL4 ticket into 4x€1 sng?
Alias: WhiteWolf5

Thank you!
Quote:
Originally Posted by ovidiu162000
Hi Andrew,

Could you please change all my tickets into cash bonus ?
2x10sng are about to expire in 1day
user: cheers16

Thank you!
Quote:
Originally Posted by Ariebombarie
Hi Andrew,

Could you exchange;
25€ UKT into 9x 1€ UKT + 4x 4€ UKT
25€ Sunday Entitled into 10x 1€ SE + 3x 5€ SE
25€ UO + 3x 10€ UO into 9x 1€ UO + 9x 2€ UO + 7x 4€ UO
4€ MTT into NL4
5€ Banzai into NL4 + 1€ bonus

Alias: Carlcox

Ps can you send my cashgamestats 1-1-2016/17-1-2016 to my email
Quote:
Originally Posted by Shogunnn
Hi Andrew!

Can you change my 3x1e banzai NL1 tickets and 3x1e MTT tickets to 6x 1e sng tickets?

My alias is Taavetti90.

Thank you!!
Quote:
Originally Posted by superfastpudding
Hi Andrew,
Could you please change my tickets into a bonus?
username: hairypudding
Thanks in advance!
Quote:
Originally Posted by OZSA
hi, please convert 4NL cash and 2EU SNG to bonus.
alias: caanaal
Sure, done.
[Unibet] Official Thread Quote
01-18-2016 , 02:44 PM
Quote:
Originally Posted by NMPfan
Just received the €1000 Twenty Seven freeroll tickets, all 18 of them because I played 17 more tournaments then the minimum requirement of 10 tournaments. I think the system was checking every tournament 1 by 1 and every time the count was over 10 it issued a ticket, instead of issuing tickets only at the end. Not a big deal at all since they'll just disappear after 2 days, just feedback for future promotions.
You're right, sorry about that!
[Unibet] Official Thread Quote
01-18-2016 , 02:45 PM
Hello, is it possible to switch a 25€ POKER-NM ticket into

10x1€ sng
5x2€ sng
5x1€ mtt

or whatever is possible in smaller tickets please...
This is my first tim here, so i dont know how this work exatcly..
Username: Hulk213

Cheers Mate
[Unibet] Official Thread Quote
01-18-2016 , 02:54 PM
Quote:
Originally Posted by Yuccie
I meant 2x a €1 MTT ticket ofcourse, omg i'm making such a mess out of this, sorry lol..
It seems like my request has been overlooked and my €5 banzai ticket now expired

So i'll request it once more in the correct way.

Could you please exchange the following tickets into a €25 NL ticket

- €5 NL Banzai ticket
- €10 PLO ticket
- €4 NL NLHE ticket
- 2 x €1 MTT ticket
- €4 SNG ticket

My alias = Yuccie

Thanks a lot, and sorry for any confusion caused.
[Unibet] Official Thread Quote
01-18-2016 , 03:00 PM
Quote:
Originally Posted by quechecker
Are there any plans on adding in client player notes/marking?
I am currently using excel for player notes and it does not work very well.

Regards
We're not planning to had notes or marking. We're trying to avoid weaker players to be targeting by good ones too easily.



Quote:
Originally Posted by JRA
Hi Andrew,

If the UO conversion is not possible, just the €4 ticket into 4x€1sng then please.
Thank you very much!

name: hitmag
Sure, done.



Quote:
Originally Posted by LTU Westham
Hi Andrew.

A few requests:
1) Please extend my two UO50 and my Double Trouble ticket.
2) I have 2x 10PLO, 50NL and 16e in MTT/SNG (86e total). Can you change it to one NL10 ticket and the rest to a bonus?

a: hammerfalls
Sure, done.




Quote:
Originally Posted by IrBerg
Hi Andrew,

I emailed you 4 days ago (andrew.west@unibet.com), but i haven't heard from you yet.

I have 2 UO packages that I would like to have converted to 3k cash credit (5X400NL & 5X200NL)

Alias: adidas3

Thanks!
Andrew was travelling so he probably needs to catch up on emails.

Last edited by UnibetRep; 01-18-2016 at 03:08 PM.
[Unibet] Official Thread Quote
01-18-2016 , 03:19 PM
Quote:
Originally Posted by Enter Username
Also, fwiw I think we need to split this tread into two. This is not Unibet official thread, it is Unibet ticket changing thread. It is very hard to follow any kind of topic with all these requests in the middle.
Quote:
Originally Posted by jonny2192
Hi Andrew,

Please change

1x100UK to 3x25 5x4 5x1UK

2xNL4 1x2SNG to 10x1MTT

4x50 2x25 7x10UO to 1x250 10x4 15x2UO

Alias:- PromoCrusher

Also as mentioned before I am having trouble using the 1e UO turbo tickets its using my MTT tickets before them, so could you change

5x1UO to either 5x1MTT or 3x2UO(use a 1xMTT to make up the difference)

3 of the 5 will be expired by the time you read this.

Thank you
Quote:
Originally Posted by Yuccie
I meant 2x a €1 MTT ticket ofcourse, omg i'm making such a mess out of this, sorry lol..
Quote:
Originally Posted by Startling Grope
Hi Andrew

Can you please convert my €100 UK Open ticket to the following?

3 x €25 UK Open
5 x €4 UK Open
5 x €1 UK Open

Username: CallMeLisa

Thanks very much.
Quote:
Originally Posted by vvanns
Hi Andrew

I have a 4€UnibetOpen sattelite ticket in my account, could you split this into two 2€UnibetOpen sattelite tickets please? I prefer the structure of this one better, that's why.

If not possible, no worries

Thanks as always

alias: wwaanneess
Quote:
Originally Posted by djelibeybi
Hi Andrew,

Could you change my tickets:
3x1e SNG
3x1e banzai
1x2e SNG

Into 2x4e SNG.

alias: gahanka

Thank you!
Quote:
Originally Posted by Kilulu
Hello Andrew,

Could you extend my active bonus please.
Also exchange my : 3x 1€ Banzai
1x 1€ MTT
2x 1€ Sng
into 3x 2€ SNG ticket.

Alias Ipwnyou2.
Thank you!
Quote:
Originally Posted by Furo86
please exchange all my tickets into bonus

nick: FFXV
Quote:
Originally Posted by bbz003
Hi Andrew,

Could you change my 2x4e NL4 tickets to 4x2e SNG tickets? Username bbz003. Thank you.
Quote:
Originally Posted by Broeder Tuck
Hi Andrew,

Can you extend my €1000 sportsbook freeroll ticket please?

Thanks,
BroederTuck
Quote:
Originally Posted by SuperPtje
No need for this since it couldn't make it before the weekend. No problems.

Can you please tell me if i am eligible for the Double Trouble?

Regards,

Alias: CouldBeYou
you received a ticket today for Double Trouble

Quote:
Originally Posted by Petermanneke
Hi Andrew,

Could you please change my €50UO ticket to 3x€10UO +10x€2UO tickets?

Thanks in advance,
Petermanneke
all done
[Unibet] Official Thread Quote
01-18-2016 , 04:44 PM
Hi Unibetrep,

You cleared this but my tickets didn't actually get changed. Could you check this, thanks!

Quote:
Originally Posted by UnibetRep
Quote:
Originally Posted by djelibeybi View Post
Hi Andrew,

Could you change my tickets:
3x1e SNG
3x1e banzai
1x2e SNG

Into 2x4e SNG.

alias: gahanka

Thank you!
Also, can my double trouble ticket (received last week) be extended so that I could play next week? I can't play tomorrow and forgot it last week. I'm likely to forget it again next week so no biggie if you can't extend, but would be nice.
[Unibet] Official Thread Quote
01-18-2016 , 04:47 PM
Quote:
Originally Posted by bhoywonder1970
hi andrew ..thanks for sorting earlier tickets for me.

i have 2x 90 euro sunday entitled tickets//both about to expire.

could you extend one and convert the other into 3x25 tickets and 3x5 tickets

ty

hi unibet/andrew/rep

obviously im an idiot..ha

my username is bhoywonder70

since my original post obviously one sunday entitled has lapsed..

Could you still sort these out as per previous request.

also i have a 50euro uo ticket...can u split this into 5 x 10s.

really appreciate the service and keep up the good work
[Unibet] Official Thread Quote
01-18-2016 , 05:06 PM
Quote:
Originally Posted by IrBerg
I'm not a bot
only a bot would say that
[Unibet] Official Thread Quote
01-18-2016 , 05:15 PM
Andrew, could you plz change all my none banzai tickets into banzai tickets?
[Unibet] Official Thread Quote
01-18-2016 , 05:18 PM
Andrew,

Can you please look into my account verification (my account for poker is currently completely locked down and holding up cash i won) - I mentioned about a week and half ago, my I.D arrived today and I have uploaded 4 pictures. The I.D includes my address - it is my driving licence, I have uploaded two images of letters from Student Finance England with this corresponding address. One of the images also includes my student photo i.d. The first two of the 4 images I uploaded were 'too blurry' according to somebody in chat support. The second lot was "better" but now i'd cropped the full page of the letter so it wasn't satisfactory. I agreed to upload more if the agent in Chatsupport would wait to verify that they are O.K. When I said this the agent said they would need to go to security anyway and could get rejected. Then the agent sent the documents on to security with a not to subtle indication that she knew the files would be rejected (i think to proove a point that she was actually being helpful by making me retake photographs of my i.d and upload them online as apposed to being a jobsworth and not deducing from the facts and evidence i have provided that I AM NOT A ****ING IDENTIFY THIEF OR CRIMINAL PLEASE BELIEVE ME JESUS CHRIST.)

Also I am paranoid or just stoned but i'm convinced this has something to do with the fact that i have not deposited on unibet and you guys don't want clients that will never deposit,(me) which is fair enough but feel I have jumped through enough of your hoops now to get my withdrawal please.

one of my aliases = KarlPopper

Last edited by HarryPaget; 01-18-2016 at 05:26 PM.
[Unibet] Official Thread Quote
01-18-2016 , 05:32 PM
Quote:
Originally Posted by Chazwaz
Just a heads up one ticket has expired and one other one is about to expire.
Thanks.
Just in case i need to do it like this,
1x10e plo,
3x 1e banzai,
8x 1e SNG,
1x 2e SNG,

into 2x 10e NL cash tickets and 3x 1e mtt tickets
Thanks in advance.
[Unibet] Official Thread Quote
01-18-2016 , 06:11 PM
Quote:
Originally Posted by HarryPaget
Andrew,

Can you please look into my account verification (my account for poker is currently completely locked down and holding up cash i won) - I mentioned about a week and half ago, my I.D arrived today and I have uploaded 4 pictures. The I.D includes my address - it is my driving licence, I have uploaded two images of letters from Student Finance England with this corresponding address. One of the images also includes my student photo i.d. The first two of the 4 images I uploaded were 'too blurry' according to somebody in chat support. The second lot was "better" but now i'd cropped the full page of the letter so it wasn't satisfactory. I agreed to upload more if the agent in Chatsupport would wait to verify that they are O.K. When I said this the agent said they would need to go to security anyway and could get rejected. Then the agent sent the documents on to security with a not to subtle indication that she knew the files would be rejected (i think to proove a point that she was actually being helpful by making me retake photographs of my i.d and upload them online as apposed to being a jobsworth and not deducing from the facts and evidence i have provided that I AM NOT A ****ING IDENTIFY THIEF OR CRIMINAL PLEASE BELIEVE ME JESUS CHRIST.)

Also I am paranoid or just stoned but i'm convinced this has something to do with the fact that i have not deposited on unibet and you guys don't want clients that will never deposit,(me) which is fair enough but feel I have jumped through enough of your hoops now to get my withdrawal please.

one of my aliases = KarlPopper
easy on the poppers there, Karl
[Unibet] Official Thread Quote
01-18-2016 , 06:17 PM
Hello Unibetrep/Andrew,

Could you please extend my Double Trouble freeroll ticket?

Thanks a lot
[Unibet] Official Thread Quote
01-18-2016 , 06:23 PM
Re uk tour 2nd package.If not used then simple solution is give as cash. Why complicate matters.Even winning 2 packages may not cover transport,hotel and food. Also, what if you have already qualified for the next event.
[Unibet] Official Thread Quote
01-18-2016 , 06:29 PM
Impossible to play ...

The software(unibet.be) crash always....

I loose 6 x4€ SNG , my 5€ sat ticket...

I think cashout all my bankroll...
[Unibet] Official Thread Quote

      
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