Shorter meeting than expected.
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Originally Posted by arnitis
Please exchange my NL25 ticket to 6xNL4 + 1e bonus. Ty.
Sure, done.
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Originally Posted by Omaha_Player
How about coming up with deposit bonuses for players that have lost during certain time period. You get deposits + you get losing players to play again or play more. Its not that you only give them money to freeroll with. They actually need to generate more revenue to earn the additional bonus.
That'd work, but right now we aren't correctly integrated into the Unibet bonus tool system. That should be fixed in the medium term though, and it's something I definitely want to use it for.
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Originally Posted by Omaha_Player
Imo it does not need to be that they account is empty for money to get the bonus, but it could give them more goals even if they had some money left. If I remember correct vip system does not pay out bonuses during the earlier stages.
I haven't thought through the details of this kind of thing because we can't do it yet, but I think I prefer doing it like double trouble rather than a reactivation thing.
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Originally Posted by Omaha_Player
What are the statistics you are able to provide today for your regulars? Win/Loss per stake? any EV statistics? win/loss players per table? anything? Are you going to come up with anything more? Sometimes its frustrating when you are in downswing and not sure if you actually can win or even break even in the games you are playing at.
Essentially, we will do amount won/lost, rake and hands played by stake over whatever period. I don't think that all-in EV is much use for anyone, different styles can win and it only measures one kind of luck.
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Originally Posted by Omaha_Player
Are you giving out any estimations how much should vip progrram return on each step somewhere in 1-3M challenge points? would be nice to be transparent in this, especially now when many operators are doing changes and also you stated that it might be going into same direction at unibet also.
I definitely think a lot of people are copying parts of what we're doing. But I don't think it works unless you do a lot of it at once.
We don't post effective rb% on the website because it doesn't help us. I don't mind if people discuss it though (except for a guy a few months ago who literally made numbers up and criticised us over his imaginary numbers).
There's another problem though, as it depends how quickly you earn Challenge points. If you're looser than average then you'll earn them faster, if you're tighter, slower. It also depends on how you run - you need to actually be dealt the hands to complete the Challenges, and obviously there's variance there. So, assuming you run at EV and are an average player:
1m points is approx 31%
1.25m points is approx 41% (this is the UO package step)
2m points is approx 48%
3m points is approx 52%
I think that if we cut anything from the loyalty scheme, it'll be from 1.25m+ points. I'm comfortable with the 1m to 1.25m jump, which is 100% rb in itself, because it means people go to the Unibet Open, which I view as a retention tool.
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Originally Posted by mdogomes
can you exchange my 25 € cash ticket for 6x4€ SNG and 1x1€ sng?
Sure, done.
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Originally Posted by Pr3dat0r
Andrew, can you convert the daily ticket into 4x sng tickets?
Sure, done.
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Originally Posted by pool
Hi Andrew, could you please convert a 50 euro UO ticket to:
25 x 2 euro UO tickets
and convert a 25 euro UO ticket to
6 x 4 euro UO tickets
1 x 1 euro UO ticket.
Sure, done.
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Originally Posted by Sect7G
For a promo why not a scalable point multiplier for players that have lost x amount after 2 months into the quarter.
It would work something like the early bird but challenge points are increased by 50% for low tiered players (under 10k points in the quarter) 25% for players in the 10k-100k range and 10% for players over 100k for the quarter.
Obviously numbers could be changed and a deposit might be required.
This type of promo would have a good impact on players who are already familiar with hitting milestones. New players perhaps not so much as they may not be familiar with how points are generated. But new players are enjoying the welcome bonus which if used at least in part would give them exposure to hitting milestones.
While I am fine with the idea, I think the psychology will be a problem. It's bad to try to sell something to someone by starting from the assumption that they're a loser, even if they are. I actually have a sneaky way around this, but it's quite a long way off right now, 9-12 months.
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what is the state of Unibet cashouts ? Are they still having problem with withdraws?
"Still"? I don't think we've ever had problems with withdrawls.
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Originally Posted by minvit
Hey. Could you please change my 10€ UO ticket to 5 2€ UO tickets? Username Mindaugas00, Thanks.
Sure, done.
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Originally Posted by jonny2192
Ordering a bit strange here.
Looks like an update speed problem to me, I'll let the developers know.