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08-23-2015 , 01:38 PM
Hi Andrew can you change my 4€ mtt ticket into 4€ plo ticket. Alias is Litecoin
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08-23-2015 , 02:09 PM
So I have this Unibet Open Package Freeroll Ticket in my account (the one for the 100k reward) can someone tell me how many participants will these kind of tourney have?
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08-23-2015 , 03:19 PM
I've got a problem with my computer just turning off while playing on Unibet. It's happened quite a few times now. I've got a pretty decent computer that can handle playing 8+ tables on other sites with itunes, HEM etc running at the same time. Again, today, it turned off while playing 1 table with HEM running for another site but no tables playing on the other site. Have checked the table manager for CPU/ memory resources a few times while playing 4 tables and running other things in the background. Unibet is obv resource heavy but it didn't seem like it should be 'capping out' my computer. Any advice or comments from people who may have had similar problems would be appreciated.
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08-23-2015 , 03:45 PM
just want to report some disconnecting problems, it's unplayable atm.. I keep disconnecting during hands.
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08-23-2015 , 04:18 PM
Andrew, could you change the 4 euros sng ticket into 4 tickets of sng?
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08-23-2015 , 11:12 PM
Quote:
Originally Posted by UnibetAndrew

Thanks, I'll report it. Re: support contacts - what's your alias?

Sure, done.
Alias is reaver
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08-23-2015 , 11:46 PM
Hey Andrew

Please could you turn my cash tickets into a bonus.

Alias : Trurok

Also, I am about to hit the 1.25m points mark and I see that I will get a Unibet open package

I am unsure if I will be able to attend any of these events so is there a cash/bonus type of alternative for the 2k euro?

Thanks
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08-24-2015 , 03:20 AM
Quote:
Originally Posted by Dave85
Hey Andrew

Please could you turn my cash tickets into a bonus.

Alias : Trurok

Also, I am about to hit the 1.25m points mark and I see that I will get a Unibet open package

I am unsure if I will be able to attend any of these events so is there a cash/bonus type of alternative for the 2k euro?

Thanks


You can get tickets worth of a specific amount x (it is less than the package but I dont know the exact number right now). You can find the info in the terms at their website.
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08-24-2015 , 05:22 AM
Andrew, could you please change expire date of my double trouble ticket? I'll be away in this tuesday...

alias: lachon

Thanx in advance!
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08-24-2015 , 11:17 AM
Hi, Andrew you can change my 4x 10€SNG/ bonus (€30) in 7x NL10 ?
Alias: mdogomes
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08-24-2015 , 11:32 AM
Andrew, could you change my €50 NL 50 ticket into 5x NL 10 cash tickets?
Alias: iHaveNutz
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08-24-2015 , 02:07 PM
Hi Andrew, thanks for previous help.

Can you change my 10E MTT ticket into 2x4E SnG and 2x1E SnG

Alias: Ole800

Thanks!
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08-24-2015 , 04:34 PM
Quote:
Originally Posted by Pr3dat0r
Andrew, could you change the 4 euros sng ticket into 4 tickets of sng?
and 50eur UO-> 5x10eur UO tickets. thanks
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08-24-2015 , 04:59 PM
dear Andrew
I've been playing on Unibet Poker for years now - and it's never been this bad !!!
Your system is comletely ****ed up and all I see you do is coming up with more stupid avatars but your IT can't keep up a steady connection. You wouldn't hear a single word of complaint if it was once a week on a busy Saturday evening but the last 2 months there was not one session I didn't lose connection (and believe me my IT is state of the art).
Tonight I was close to winning a 250€ Sunday ticket for the UO when dc happened. Even after restarting Unibet I wasn't able to play - and when I finally was after 21 minutes I was down to 1 BB and finished 9th. And this wasn't the first time it happened right on the bubble. It happened for the 250€ Ticket, for the 50€ ticket and for 10€ tickets as well.
Even if I get back a 50€ ticket now - how do you think to compensate for the time I spent. I'm really badly dissapointed by Unibet and it's time you get your act together and do something about it.
regards. highway68
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08-24-2015 , 05:42 PM
Hi Andrew,

Please can you convert
3x50UO to 10x10 and 25x2 UO
and
1xNL25,1x4SNG,1x1MTT to 2xNL10

Alias:- TwitchStream

Thanks
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08-24-2015 , 06:31 PM
Quote:
Originally Posted by Pkrnit
Hi Andrew,

Hit the prize drop Could you exchange my NL100 ticket into 25x €4 SNG tickets?
Thanks!

Alias: MrDoesntWin
Hi Andrew,

It's been a while. After you credited me the tickets I only had the chance of using some of them before going on holiday. I left the rest in my account knowing that SNG tickets are valid for 30 days. So when I logged back in today I expected to be able to use the rest of them, however they were nowhere to be found. Could you please check for me what happened to them?
Thanks
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08-24-2015 , 09:46 PM
Andrew,

Can you change my cash/tourney tickets into a 1x 10euro sng ticket, please.
User: monkeyheaven
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08-24-2015 , 11:18 PM
Quote:
Originally Posted by jonny2192
Hi Andrew,

Please can you convert
3x50UO to 10x10 and 25x2 UO
and
1xNL25,1x4SNG,1x1MTT to 2xNL10

Alias:- TwitchStream

Thanks
Just noticed I cant add up.

1xNL25,1x4SNG,1x1MTT to 3xNL10
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08-25-2015 , 04:45 AM
I'm in Tallinn visiting the developers so I'm not around a lot at the moment. I'll hopefully find some time to catch up with the thread this afternoon, but meanwhile here are the patch notes for tomorrow's release:
  • September Mission implemented
  • Milestone Hands promotion implemented
  • All hands are now shown on showdown
  • It's now possible to login using either username or email (iPad/Android)
  • It’s no longer possible to call or fold when having no chips
  • Drop-down menus in Hand History and Achievements have outlines now to make them stand out more
  • Log file improvements done making it easier to find out if players actually had no Internet connection during disconnects
  • Fixed an issue causing the 'View Profile' button text to be clipped (Web)
  • Fixed an issue causing the 'Challenges' overlay not to close when losing Internet connection (iPad)
  • Fixed an issue causing sorting by players in the SNG quick view lobby not to work correctly
  • Fixed an issue causing the 'Tournament will start shortly' message to be shown when railing tables (Web/iPad/Android)
  • Fixed an issue causing the 'You have been sitting our for too long' dialogue to be shown when railing tables and losing Internet connection
  • Fixed an issue causing wrong description to be shown in expired cash ticket overlay
  • Fixed an issue causing SNGs to be shown in MTT lobbies
  • Fixed an issue causing the app not to work on some devices (Android)
  • Fixed an issue causing wrong table name to be displayed after short disconnections
  • Fixed an issue causing tournament leaderboard not to be scrollable (Web)
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08-25-2015 , 05:56 AM
Hi Andrew

Something Ive noticed that may be costing you some re-buys is that after losing all the money in a cash ticket, the software doesn't allow you to rebuy back in with cash. It makes you leave the table to rebuy back in with cash.

This doesn't seem like much but personally Ive frustratingly had trouble getting back on good tables where I've just been crushed, and more than once I've called an end to the session there.

Seems like this could hinder players rebuying.
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08-25-2015 , 07:13 AM
Hello Andrew, can you please exchange my 8 1€ SnG tickets into 2 4€ Sng Tickets? Thanks a lot in advance.
Nickname I log in with: Mrkmotr
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08-25-2015 , 12:01 PM
Hi Andrew.

I'm very satisfied with the fact that all hands will be shown on showdown. Checking opponents hand by clicking previous hand is quite slow. I often have to wait about 15 seconds for the hand history to update. A general problem or my problem only?

I played a tournament the other day, final table with me +2 villians. The chipleader eliminates the other guy who were in second place. Then we got the tournament break message. I had like 6 bb left. First hand after the break we get AI and I lose. Would it be possible for you to remove break when its down to 3 or less players? Not a big problem at all but maybe something to think on?

Is the deck randomized on every single street or is set after dealing the holecards?

Could you change my UO10-ticket to PLO10-ticket? Thank you in advance!
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08-25-2015 , 12:08 PM
Quote:
Originally Posted by ThomAnn
Hi Andrew.

I'm very satisfied with the fact that all hands will be shown on showdown. Checking opponents hand by clicking previous hand is quite slow. I often have to wait about 15 seconds for the hand history to update. A general problem or my problem only?

I played a tournament the other day, final table with me +2 villians. The chipleader eliminates the other guy who were in second place. Then we got the tournament break message. I had like 6 bb left. First hand after the break we get AI and I lose. Would it be possible for you to remove break when its down to 3 or less players? Not a big problem at all but maybe something to think on?

Is the deck randomized on every single street or is set after dealing the holecards?

Could you change my UO10-ticket to PLO10-ticket? Thank you in advance!
The HH is slow to update for me to.

Andrew doesnt change UO tickets to other tickets, you can only change UO to other UO.
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08-25-2015 , 12:57 PM
Quote:
Originally Posted by jonny2192
Andrew doesnt change UO tickets to other tickets, you can only change UO to other UO.
Ok, thanks. I should have realized. That would have been going from generous changing the tickets to overly generous.
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08-25-2015 , 02:42 PM
1. Could you please convert my NL10€ cash ticket to a €10 bonus (or 10€ sng ticket if thats not possible)?

2.
Quote:
Rake at NL25 is about 117bb/100 from the site's perspective, so about 23bb/100 from one player's perspective assuming an average of 5 players per hand.
Where can I find these numbers for NL50 and NL100?
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