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09-03-2013 , 08:52 PM
'Company CEO Norbert Teufelberger confirmed that the rollout will include modifications that cater to recreational players and should occur in “the next two weeks.” Part of the plan encompasses rating players according to skill level in order to strike a competitive balance on the felt.'

bwin.party must not be allowed to get a license in New Jersey in November and continue improperly segregating players according to skill level!

Quote:
Be sure to emai the New Jersey and Nevada gaming regulators below about how bwin.party has treated its players. bwin should not be approved as a service provider in the US until it reverses its policies of player segregation, cancelling rewards without notification, increasing player fees without notification, etc.
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09-04-2013 , 12:30 AM
The new partypoker is coming soon and there’s plenty for you to look forward to:

Get personal curse from Norbert Teufelberger and prepare for a long-term break even results if you have Poker Tracker or Holdem Manager installed
Deposit today before 23:59ET and get our special 0,005% cashback reward
Be prepared to get robbed for 3% if you are going to win and withdraw some money

The game is changing – are you ready?
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09-04-2013 , 03:07 AM


Goodbye Party Poker.
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09-04-2013 , 05:10 AM
I suddenly see 18 filled 6max tables at nl100. Cant recall when the last tome was, I saw this many games. Have I been degraded (hopefully) to the fishy-pool?
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09-04-2013 , 05:14 AM
if you have it won't be for long.
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09-04-2013 , 05:24 AM
Was just wondering if everybody else saw this many tables right now?

While I do hate Party, for their recent actions, playing at the fish tables does seem attractive
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09-04-2013 , 05:37 AM
Just looked at bwinparty.com. There customer notice says the following

Quote:
At bwin.party "the customer is king", because we know that the potential business penalty for not providing great service is very real and potentially very large – with one click customers can leave and go to a competitor.
It's funny that the entire time i used to play there i never ever felt like a King. I think what they mean to say is that they are King above all else and they prove that by making extra income from charging 3% for cashouts, they might as well call it tax rather than a fee.

Have many oif you been made to feel like a king? If not then it just goes to show how much they love to lie to customers.
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09-04-2013 , 08:28 AM
Quote:
Originally Posted by Beck
I suddenly see 18 filled 6max tables at nl100. Cant recall when the last tome was, I saw this many games. Have I been degraded (hopefully) to the fishy-pool?
It seems like I have twice as many tables $10 plo 6max as usual atm.
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09-04-2013 , 09:09 AM
Quote:
Originally Posted by DarkAqua
Just looked at bwinparty.com. There customer notice says the following



It's funny that the entire time i used to play there i never ever felt like a King. I think what they mean to say is that they are King above all else and they prove that by making extra income from charging 3% for cashouts, they might as well call it tax rather than a fee.

Have many oif you been made to feel like a king? If not then it just goes to show how much they love to lie to customers.
I havnt felt like a King, more like a peasant.
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09-04-2013 , 09:14 AM
Hey guys sry if this question is dumb but just curious about party and bwin. They merged so both sites are same network correct? Should I get Accounts on both or 1 or the other or doesn't it matter? Also I tried to read up a bit about all this player segregation and whatever else etc.....does all this add up to its pointless to play on party and/or bwin
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09-04-2013 , 09:34 AM
Quote:
Originally Posted by ucftennis12
Hey guys sry if this question is dumb but just curious about party and bwin. They merged so both sites are same network correct? Should I get Accounts on both or 1 or the other or doesn't it matter? Also I tried to read up a bit about all this player segregation and whatever else etc.....does all this add up to its pointless to play on party and/or bwin
Read the last few weeks of this thread. You might notice some unpleasant posts about the current situation.
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09-04-2013 , 09:35 AM
Quote:
Originally Posted by ucftennis12
does all this add up to its pointless to play on party and/or bwin
This.

Also player segregation is only one way how they scam you there.
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09-04-2013 , 09:51 AM
How much money is on PartyPoker in total in player accounts? They charge 3% and only pay 2%, so they make a netto profit of 1% of ALL THE MONEY on the site?
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09-04-2013 , 10:19 AM
This



is false information.

Should update and say 3% withdraw fee.

IMO.

Last edited by centebakkie; 09-04-2013 at 10:21 AM. Reason: while the Party Rep is on 2p2 everyday he keeps silent for weeks
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09-04-2013 , 11:39 AM
I was bored so I did some reading on their anual report

https://www.bwinparty.com/~/media/Fi...0Accounts.ashx

Quote:
how we make money

In 2013 we will shift our focus from ‘volume’ to ‘value’. Our aim is to deliver long-term profitable growth through growing sustainable revenue
and optimising our cost base.
Well this explains their 3% for cashouts in addition to not having any decent promotions and for getting rid of so many other bonuses from the store

Quote:
At the same time we are changing our approach to dotcom markets with increased focus on fewer but more valuable customers. We are simplifying our business, moving from ‘volume’ to ‘value’, which we believe will allow us to further increase our operational efficiency.
I guess this means that they didn't value all those that paid $1000's in rake each year. All they want is just a few recrecational players that will continue to deposit funds and protect them from better players using segregation to ensure Party Poker gets their money before the decent regs do. This makes perfect sense when you combine this with the section "how we make money"

Quote:
Improved service for core customers
We are shifting our approach by focusing more effort on retaining our premium customers than on acquiring new ones.
This makes little sense, they are doing all they can to get rid of regs but surely they are going to also have to rely on getting more new customres to make this plan of theirs work. They are contradicting themselves within their plan. Doesn't sound like smart thinking to me whatsoever.

Quote:
Employees
Our employees have continued to perform to a high standard
Yes I agree with this, they are among some of the best liars i've ever come accross. They lie to a very high standard, they did pretty well to deny about the segregations when I and hundreds of other people contacted Party Poker to ask about the segregation during the first week of it happening. In addition, they are so good that they take for ever to respond to support emails.

If that is what they call high standard, i'd hate to experiene them performing below average.

This, if anything makes me feel so much happier that I got the hell out before now, as it's only going to get much worse when you have lame brains shaping the future for Party Poker.
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09-04-2013 , 03:19 PM
did partypoker cancel their daily schedule today?
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09-04-2013 , 03:36 PM
Quote:
Originally Posted by BInkingFlawlessly
did partypoker cancel their daily schedule today?
I was thinking this there are MTT's missing tonight i only play 3 MTT,s now on Party and tonight 2 did not seem to be running? But they are listed for tomorrow night
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09-04-2013 , 03:47 PM
yea they canceled the 2 54s 8k and 4k and the 11re 8k + 20re 8k
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09-04-2013 , 03:48 PM
Quote:
Originally Posted by Grinder1914
I was thinking this there are MTT's missing tonight i only play 3 MTT,s now on Party and tonight 2 did not seem to be running? But they are listed for tomorrow night
According to German pokerstrategy from tommorow we have the new software up and runing.

" I was just told of this VIP chat hotline. Had complained about the software. The support said tomorrow everything will be better, the new software is launched. Rudi."

So problably server restar tonight and we won't be able to login
[PartyPoker] Ex-Official thread Quote
09-04-2013 , 03:49 PM
Quote:
Originally Posted by BInkingFlawlessly
did partypoker cancel their daily schedule today?
A bit of it, not all.
[PartyPoker] Ex-Official thread Quote
09-04-2013 , 06:54 PM
Hi All,

I am the new Group Poker Director for bwin.party digital entertainment, the parent company of partypoker among other brands. Today is my third day in the job, but given what’s going on in this thread and our upcoming product release, I think it’s an appropriate time for me to jump in here, introduce myself, respond to one big topic, and share a few other thoughts. I don’t have all the answers you’re looking for yet, but in time you will have them one way or another.

It’s important for me to point out that bwin.party is a publicly-traded company, so there are some restrictions on what I can say about strategy, numbers, product releases and some other topics. Therefore I can’t be completely open about what we’re doing or why, but I do promise to be honest. I also promise an increased presence from my team here in this thread, with improved responsiveness to your questions.

You might not always like what we have to say, but we will participate in the discussion.

About me: I have been working in the online poker business for almost 10 years now (equivalent to 850 years in any other industry). That includes: 1 year in a Marketing & Biz Dev role with CheckNRaisePoker.com (a catastrophe); 2 years as Director of Product Management with Ongame Network (an amazing opportunity); and almost 7 years with what is now The Rational Group in a variety of roles (changing the poker world). There’s a strong contrail of digital artefacts lingering behind me for the curious.

Beyond the CV, the more interesting-for-2p2 poker-specific background is that I grew up playing poker and continue to play recreationally both online & offline. I went from $0.05/.10 mixed games at Gary Wise’s house in North York to the $1/2 games at charity casinos that were popular in Toronto at the time. Years later, when I was building the APPT, I had the chance to play across Asia in some of the most extraordinary circumstances you could imagine – but most of those stories I can only share over drinks. Let’s just say that the myths about Whales Made of Gold were true, at least for a little while, and some of the games were ludicrously juicy. I continue to host occasional home games where such luminaries of the poker world as John Duthie & Lee Jones have graciously taken my money at the kitchen table. I’m “good for the game,” they like to say.

In MTT, I have had only one notable score and am currently ranked 157,340 on the Hendon Mob’s World All Time Money List. It’s a badge I wear with pride, because it was the one time I didn’t start haemorrhaging chips (usually to Neil Channing at WSOPE events) after becoming bored or distracted 12 hours after sitting down at a table (and I have great respect for successful live tournament grinders who do that consistently). My lifetime ROI graph for MTT is like a cliff with a tree on its side, but for cash games more like the rolling plains of Saskatchewan.

Hopefully that establishes at least a modicum of poker credibility here, and that I am capable of a sense of humour.

Now onto business:

The big news is that we have a major software update being released tomorrow. The game servers will go offline at approximately 2100 EST tonight and come back online some hours later, with the new clients (PC, Mac, Web, iOS & Android) being available shortly thereafter. A press release with lots of detail will hit the wires then, and I’m sure at least a link to that will be posted here within minutes (paging Kevmath).

This new software has been in development for a long time, and the scope of change for players should be profound. The UI (user interface) and UX (user experience) have been modernized, with improved navigation for sophisticated players and significantly less friction for the players who just want to use the ‘Quick Seat’ functionality in our new 1-Click Lobby to play their game type of choice. The goals here have been to make the product more usable for all players, and specifically much easier for new players.

We ALL need to work harder to ensure new players have a good poker experience, and that intent resonates through many aspects of the software. You’ll see this in various new features, such as: Missions; Achievements; Friends; Profile; and other social elements. Rather than me describing them here, I encourage you to check out the software yourself and share feedback here. Regardless of what you have to say, we are eager to hear it.

That said, there is no such thing as Finished Software. This software is the first release after a massive overhaul, and we expect to continually be making improvements over the coming weeks and months based on suggestions from our players and internal teams. There will probably be some bugs, but I’m confident our dev teams will work quickly to resolve any issues.

Next topic: Vig on withdrawals:

Payment processors charge online gaming companies when players deposit funds in their accounts, and again when they withdraw them. We have traditionally absorbed those transaction costs in our overhead, but changed our policy last month in respect to withdrawals by e-wallet methods only (specifically Neteller, Webmoney & Skrill). We still pay the fee for players funding their accounts, but now ask that players pay the fee when they withdraw using those e-wallets.

When this was first introduced, there was a flat fee + 3%. That is now only 3%.

There are many other payment methods available to players, and the corresponding fees are generally not charged to players making withdrawals (there are some exceptions for wire transfers, etc.). If you look at the cashier in your accounts (which varies by jurisdiction), or contact support, you will be able to see what less-expensive methods are available to you.

Other topics:

I will ask my poker room team to regularly monitor this thread, and also address some issues recently raised here. They will be far more present, and I will check-in from time-to-time. Expect that to start by the end of next week.

Please do not use this thread for personal support requests, as the nice people at [email protected] are the right channel for that. Also, please do not PM me here as I don’t log-in regularly.

FWIW, I read this thread and many others each morning during my commute, with thanks to Mason Malmuth and Company for providing this great service to the community – particularly the subscribe-by-email function.

Recruiting:

While I have your attention, note that we are recruiting for several roles within our poker organization. If you are interested, or know people who might be interested (and have appropriate experience), please let them know about these positions and encourage them to apply.
Details on these and other positions can be found on the Group's careers website at careers.bwinparty.com. Expect more poker-related roles to be posted there soon.

Finally

Thank you all for your interest in partypoker. I hope you enjoy playing poker on our new software. And I look forward to helping change the course of our business back towards a path of growth – by working with my team to create a more fun, engaging and compelling experience for poker players.

Kind regards,

Jeffrey Haas

CLIFFS:
  • New bwin.party Poker Boss says hello
  • He is a LAG player, commonly referred to as “good for the game”
  • New partypoker & bwinpoker software being released tomorrow
  • Vig on withdrawals ONLY for e-wallets
  • partypoker team to be far more responsive on 2p2 from now on
  • Cool jobs available. Apply now!
[PartyPoker] Ex-Official thread Quote
09-04-2013 , 07:06 PM
Most of us are paying over $1k/month in rake, now you want to charge us 3% on top of this. Come on, how is this fair to any grinder?
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09-04-2013 , 07:45 PM
Also, how hard is it to emulate the number one successful poker site? They seem to do everything right, and party seem to do everything wrong. It's almost like Party is being sabotaged from within by a Stars mole.

Did I say almost? I meant exactly!
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09-04-2013 , 08:06 PM
Asking people for jobs in the most hateful and spiteful thread of all times was just ****ing hilarious.

And hehe, even though I don't play there anymore, I'd be probably the only reg excited for some missions and achievements (chuckle)

Last edited by lestro; 09-04-2013 at 08:16 PM.
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09-04-2013 , 08:37 PM
Did party just get taken down? Thanks for the warning
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