Quote:
Originally Posted by party_Rep
As I stated via PM - please send a detailed email to the customer service team who can escalate to the relevant department for further review
Include username, game ID and further details as to why you feel the payment is incorrect
They will not be ignoring you - they will have an increased number of pending queries all requiring attention
Be patient - they will review and feedback
How can i find game ID? As i ask, 10 times, when i go under statements i find thousends of casino/bet rounds. How can i find just MTT ID. Its impossible to browse true.
They wont be ignoring me? When i send them what i tought was wrong and so on they answer me "We have double checked, they calc is right"
No proof, nothing.
Be patient? Would you be if you waited soon 5 days for money that someone else hold hostage?
I just want my 400€... So i can leave this site and never come back.