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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

03-08-2018 , 04:19 PM
Quote:
Originally Posted by EricBluffs
If I submit a support request, receive an email from support and have further questions - is it OK to simply hit the "Reply" button and send a reply to this email? Will the support be able to relate my reply to the original support request? Because I don't see any "support request number" etc. in the email.

Or should I simply submit a new support request, mentioning that I have already submitted one before and am not satisfied with the reply I got?

Thanks.
try both
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03-08-2018 , 04:23 PM
Hello everyone!
I haven't been playing on PartyPoker for a while. I saw that now you can change screen name. Is one time option or you can change it sometime?
[PartyPoker] Ex-Official thread Quote
03-08-2018 , 04:26 PM
Quote:
Originally Posted by Chill-Out
Hello everyone!
I haven't been playing on PartyPoker for a while. I saw that now you can change screen name. Is one time option or you can change it sometime?
One time option so, you'll be stuck with whatever you decide to change it to... #choosecarefully
[PartyPoker] Ex-Official thread Quote
03-08-2018 , 04:55 PM
Where is that useless angle shooter Patrick Leonard anyways. Has been silent since called out on his access too players hand histories in collusion reviews. What a scam. Pay me my refunds party poker. U need to be class actioned
[PartyPoker] Ex-Official thread Quote
03-08-2018 , 05:16 PM
Did they segregate playerpools again? I did not see one rec player within the last 2 days
[PartyPoker] Ex-Official thread Quote
03-08-2018 , 05:49 PM
#1 To get refund of the missing tournys they tell me to come back with detailed mtt id etc. I asked how i get this, since when i go to statement there are thousends of pages just for the last few days. Asked this 5 times. No answer...

#2 I got money back from 1 out of 5 tournys. I want to know what stack i have when they counted the money. But they wont tell me !??? So i have no idea from where the count is down, i know the exact nubmer since i almost trippled right before DC. This is answer i get...Why cant they answer my exact count of chips?

"
You have received your buy-in on 06-MAR-2018 19:04:59 ET. The rest from the buy-ins by the eliminated players at the time of the cancellation is being distributed based on the chip stack (14:45 ET counted for chip stacks).

Post the buy-in refunds, the remaining prize pool which was split on stack count was 2256.5 USD. The percentage we have for your chip stack was 0.00117 which adds up to the 2.64 USD (2.16 EUR) you have further received.
"

#3 The support @ PP is absolut trash.. I have never even been so angry at support. They dont take me seriouse. Just saying stuff like "trust us, the count is right" "Trust us, you got your funds"
WHY THE **** shuld i trust you when i dont get all my money?

Is there any chance for me? Can i file any lawsuit? What can i do? Im so tilted, so angry. When Colett told me to PM her if i dident get help in 48h i got a small string of hope.. But nah, she is just sayin "If support said they check, i cant do anything" So she is not helping anything what i can se. Really sad about this.
[PartyPoker] Ex-Official thread Quote
03-08-2018 , 05:54 PM
Quote:
Originally Posted by party_Rep

As I stated via PM - please send a detailed email to the customer service team who can escalate to the relevant department for further review
Include username, game ID and further details as to why you feel the payment is incorrect
They will not be ignoring you - they will have an increased number of pending queries all requiring attention
Be patient - they will review and feedback
How can i find game ID? As i ask, 10 times, when i go under statements i find thousends of casino/bet rounds. How can i find just MTT ID. Its impossible to browse true.

They wont be ignoring me? When i send them what i tought was wrong and so on they answer me "We have double checked, they calc is right"
No proof, nothing.

Be patient? Would you be if you waited soon 5 days for money that someone else hold hostage?

I just want my 400€... So i can leave this site and never come back.
[PartyPoker] Ex-Official thread Quote
03-08-2018 , 06:00 PM
Quote:
Originally Posted by DonSalas
How can i find game ID? As i ask, 10 times, when i go under statements i find thousends of casino/bet rounds. How can i find just MTT ID. Its impossible to browse true.
email them and simply ask for your tournament report for the last 7 days:

"Please provide me with my tournament report for the last 7 days, it should be sent to me as a .csv or .xlsx

Thanks"

probably better to start a new email thread for the request, just ask them for that, no need for many sentences/paragraphs
[PartyPoker] Ex-Official thread Quote
03-08-2018 , 06:31 PM
Who can verify what party poker is paying out (or not paying out) in hero games. 15/15 50$ Hero games in a row and counting thats 750$ profit. Is this how u are paying for guarantees? U need to be investigated. Not paying me full refunds and how many players will never email. Sad to see poker at this stage of the game
[PartyPoker] Ex-Official thread Quote
03-08-2018 , 06:58 PM
A simple email explaining the breakdown of refunds (how numbers were reached - chip counts, no. of players remaining, prize pool etc) and their corresponding tournament would really have saved everyone ALOT of time, effort and aggro.

Trying to get this from support, whether via live chat or email, is quite possibly the greatest struggle ever had ...
[PartyPoker] Ex-Official thread Quote
03-08-2018 , 07:33 PM
Quote:
Originally Posted by *CHOMP
Who can verify what party poker is paying out (or not paying out) in hero games. 15/15 50$ Hero games in a row and counting thats 750$ profit. Is this how u are paying for guarantees? U need to be investigated. Not paying me full refunds and how many players will never email. Sad to see poker at this stage of the game
You realize that the $750 "profit" doesn't actually go into their pocket right, it goes into the prize pool for that Hero buyin class. Sigh
[PartyPoker] Ex-Official thread Quote
03-08-2018 , 07:37 PM
Absolutely insane that Party isn't paying out the other half of the bounties that we earned on Sunday. There is literally no where else that money could go besides directly to Party.

Also lost out on 50 USD that I would have got from the next stage of rakeback, which I was 15 points away from.
[PartyPoker] Ex-Official thread Quote
03-08-2018 , 07:52 PM
Ended up getting 26/26 50$ 100$ payouts in a row before one songle 3X

Cant trust party to protect ganes properly

Cant trust party to honour tournament guarubtees wothout ****ting down servers and not paying out refunds properly

Now cant trust proper hero spin payouts
[PartyPoker] Ex-Official thread Quote
03-08-2018 , 08:42 PM
Quote:
Originally Posted by *CHOMP
Ended up getting 26/26 50$ 100$ payouts in a row before one songle 3X

Cant trust party to protect ganes properly

Cant trust party to honour tournament guarubtees wothout ****ting down servers and not paying out refunds properly

Now cant trust proper hero spin payouts
Can't trust proper grammar when complaining either, I guess.
[PartyPoker] Ex-Official thread Quote
03-08-2018 , 11:10 PM
Quote:
Originally Posted by ICrushSNGs22
Hi,

Lolitalita and Blackkat are legit players. Blackkat is just crushing hard. Lolita is also a winning reg who plays a lot of volume. I haven't really looked for collusion, however I don't see them in relation to each other.
There are numerous other (russian) bots in these games though, however I haven't seen any of those for some days now, so there is a chance my numerous reports were successful at last
I play these games regulary as well btw.
Im not a bot
[PartyPoker] Ex-Official thread Quote
03-08-2018 , 11:10 PM
Have you ever wondered how does a guy nicknamed "pryzbylewski" win friday frenzy promotion every time??!
He literaly plays at least 4 tables of fastforward, 00:00-23:59. Does he ever eat? Does he ever have to pee?? Or something else...?
[PartyPoker] Ex-Official thread Quote
03-08-2018 , 11:48 PM
well in the nl50 zoom promotion, the winner allwys plays like 18hs at day (sure haha).

btw, has anyone notice strange hands vs arnz18 from canada?. I mean, he is a reg and he make a cold4b to 40bb vs a 17.5 sqz (cause 3.5bb or and call) and he call a push with QJs and he won the hand.

I dont know.. I just never saw something like that in too long time. not from a reg in a situation like that. Makes literally no sense, and is kinda suspicious. any chance of superusers or what on PP?.
I have 10 years on online poker, I never "belive " in this things on big sites, but well...
[PartyPoker] Ex-Official thread Quote
03-09-2018 , 12:05 AM
in the past he has done this:

(125bb stack all, 6 max)

utg open, he calls sb, I sqz bb,
utg 4b to 25bb
he calls
I allin 125bb
utg callsallin 125bb
he CALLS allin 125bb

he has 88, and he won to my KK and AQ from utg.

I dont know. He is not ALL day doing this stuff. He just do it once or twice and he won the hands.

no reg in all the pool make those 2 plays preflop. No one.
[PartyPoker] Ex-Official thread Quote
03-09-2018 , 12:21 AM
Quote:
Originally Posted by Gooner933
A simple email explaining the breakdown of refunds (how numbers were reached - chip counts, no. of players remaining, prize pool etc) and their corresponding tournament would really have saved everyone ALOT of time, effort and aggro.

Trying to get this from support, whether via live chat or email, is quite possibly the greatest struggle ever had ...
Just received refund breakdown from support. Checked the numbers. All correct! Slightly different chip stacks but assume thats because mtts weren't paused immediately upon server crash.

Took a while but got there in the end. Thankyou Party.
[PartyPoker] Ex-Official thread Quote
03-09-2018 , 04:21 AM
Quote:
Originally Posted by DonSalas
#1 To get refund of the missing tournys they tell me to come back with detailed mtt id etc. I asked how i get this, since when i go to statement there are thousends of pages just for the last few days. Asked this 5 times. No answer...

#2 I got money back from 1 out of 5 tournys. I want to know what stack i have when they counted the money. But they wont tell me !??? So i have no idea from where the count is down, i know the exact nubmer since i almost trippled right before DC. This is answer i get...Why cant they answer my exact count of chips?

"
You have received your buy-in on 06-MAR-2018 19:04:59 ET. The rest from the buy-ins by the eliminated players at the time of the cancellation is being distributed based on the chip stack (14:45 ET counted for chip stacks).

Post the buy-in refunds, the remaining prize pool which was split on stack count was 2256.5 USD. The percentage we have for your chip stack was 0.00117 which adds up to the 2.64 USD (2.16 EUR) you have further received.
"

#3 The support @ PP is absolut trash.. I have never even been so angry at support. They dont take me seriouse. Just saying stuff like "trust us, the count is right" "Trust us, you got your funds"
WHY THE **** shuld i trust you when i dont get all my money?

Is there any chance for me? Can i file any lawsuit? What can i do? Im so tilted, so angry. When Colett told me to PM her if i dident get help in 48h i got a small string of hope.. But nah, she is just sayin "If support said they check, i cant do anything" So she is not helping anything what i can se. Really sad about this.
There is a chance for you. *CHOMP is organizing a class action lawsuit on behalf of all Party players who cannot speak English. But there is also some risk of a countersuit for crimes against the language.
[PartyPoker] Ex-Official thread Quote
03-09-2018 , 06:06 AM
Very funny. Its my 3th languages and even tho its trash you still understand. Dident need to quote so much to offend me...
[PartyPoker] Ex-Official thread Quote
03-09-2018 , 06:35 AM
Sorry, the joke was more directed at *CHOMP. He complains here every day and butchers every post. You do a lot better than *CHOMP, and English might even be his first language.
[PartyPoker] Ex-Official thread Quote
03-09-2018 , 06:53 AM
So weird that its so quiet in the FF pool even though its happyhour; cant be because of the update right
[PartyPoker] Ex-Official thread Quote
03-09-2018 , 12:10 PM
Anyone else having problems with the replayer?
For some reason it doesn't show up for me. I'm playing sng's don't know if that is relevant or not.
[PartyPoker] Ex-Official thread Quote
03-09-2018 , 12:15 PM
why are the payout cards from partycaption not working? any idea? I put the layout and reestart PP but nothing happens.

edit: working now. but they are still too low! please take feedback of this and put the cards higher. is a joke or what? I make mistakes sometimes because the 9 seems like a Q and the 4 like an A.

cmon people...

Last edited by EroticKitty; 03-09-2018 at 12:39 PM.
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