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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

04-07-2017 , 05:04 PM
He's asking if anyone has been banned though, not whether anyone will be banned.
[PartyPoker] Ex-Official thread Quote
04-08-2017 , 03:21 AM
Hi Colette,

do you now if Party is planning to also add a withdrawal and deposit fee like bwin just did?

Is it really 4.99% (uncapped) for all deposits/withdrawals using NETELLER or Skrill?
[PartyPoker] Ex-Official thread Quote
04-08-2017 , 03:41 AM
Quote:
Originally Posted by erikzamboer1
Party Rep i have two questions..

Is it correct that the my waitlist function isn't working anymore and is this on purpose that it isn't function anymore (bad idea seating scripts getting attractiver)?

We are aware and tech are looking into it


And have you ever banned someone from using a converter? Because more then 100 people are using it and i haven't seen any regulars banned...?

Yes



Quote:
Originally Posted by Kuta
Hi Colette,

do you now if Party is planning to also add a withdrawal and deposit fee like bwin just did?

Is it really 4.99% (uncapped) for all deposits/withdrawals using NETELLER or Skrill?
Withdrawal fees were removed in full late 2015 - I am aware of no plans to re introduce these
[PartyPoker] Ex-Official thread Quote
04-08-2017 , 05:10 AM
Is it possible to get a rakeback deal at Bwin?
[PartyPoker] Ex-Official thread Quote
04-08-2017 , 05:43 AM
@ Colette

Just one idea to make a fair solution for players with a lot of loyality points:

Invent 1k tickets to buy in the Loyality Shop for The Las Vegas final qualifier!!!

It would be a fair chance for all the players with a lot of points to spent until they expire!
[PartyPoker] Ex-Official thread Quote
04-08-2017 , 07:13 AM
Quote:
Originally Posted by traudi1959
@ Colette

Just one idea to make a fair solution for players with a lot of loyality points:

Invent 1k tickets to buy in the Loyality Shop for The Las Vegas final qualifier!!!

It would be a fair chance for all the players with a lot of points to spent until they expire!
I really like this idea!
Ill share with the team
[PartyPoker] Ex-Official thread Quote
04-08-2017 , 08:55 AM
Im trying hard to understand how the Casual tables are filled with super solid polish/german/russian regs and barely any fish?
[PartyPoker] Ex-Official thread Quote
04-08-2017 , 10:11 AM
This new update is not working here... the screen get stuck on LOADING PARTY and nothing happens.

I am running party on iMac
[PartyPoker] Ex-Official thread Quote
04-08-2017 , 11:19 AM
so no more waiting list ?

what was wrong with that feature? was the best thing you had for regs and recs alike
[PartyPoker] Ex-Official thread Quote
04-08-2017 , 11:57 AM
Quote:
Originally Posted by Deliric
so no more waiting list ?

what was wrong with that feature? was the best thing you had for regs and recs alike
It was pointed out that it's now very difficult to run a seat script now without being detected
Perhaps a brief trial period without a wait list might be alright.

I do obviously like the feature
I'd really like if you could remain on your chosen wait lists for the duration of your session, or until you delete the selected limit instead of just getting brought to one table only.
[PartyPoker] Ex-Official thread Quote
04-08-2017 , 12:16 PM
Quote:
Originally Posted by Esa_Perse
So now you need a converter and a seating script to play regular tables. GG party.
No you don't. I have neither of these things and I do just fine. It is annoying that so many regs cheat and use them (esp given how bad they play when they don't have access to their illegal HUDs) and grim me when I try to start games, but whatever.
[PartyPoker] Ex-Official thread Quote
04-08-2017 , 05:00 PM
Any idea when the new rewards program details will be announced?
[PartyPoker] Ex-Official thread Quote
04-08-2017 , 08:09 PM
partypoker crashed? In lots of MTT atm
[PartyPoker] Ex-Official thread Quote
04-08-2017 , 11:57 PM
Quote:
Originally Posted by MangoBall
partypoker crashed? In lots of MTT atm
Happened to me too right about that time.

Was in a few pots that froze
Unfortunately PT4 says I won more money than I actually did cause those hands saw me time out.
Had to kill Party process then took a few tries you get back in.
Already at palladium for April dealing with no HH and no wait list.

This didn't help.

(Sure , by all means you can give me a free tourney ticket)
[PartyPoker] Ex-Official thread Quote
04-09-2017 , 06:29 AM
Not really poker-stuff (doing it via poker software though) but TABLE100 deposit code for Table Top-Up Bonus doesn't work and it has not been working. It just don't to show any bonus when you try to deposit using that bonus code.
[PartyPoker] Ex-Official thread Quote
04-09-2017 , 06:38 AM
Quote:
Originally Posted by Party_Rep
There was an issue affecting some users yesterday post update which has since been resolved in full
Apologies for the delayed response

Apparently not resolved for the Mac version
[PartyPoker] Ex-Official thread Quote
04-09-2017 , 06:39 AM
Quote:
Originally Posted by FarseerFinland
Not really poker-stuff (doing it via poker software though) but TABLE100 deposit code for Table Top-Up Bonus doesn't work and it has not been working. It just don't to show any bonus when you try to deposit using that bonus code.
The deposit window doesn't show any bonus info. I don't think it ever has but you'll still get your bonus (though not sure why you'd want a terrible casino bonus )
[PartyPoker] Ex-Official thread Quote
04-09-2017 , 09:12 AM
Really scaring how PP can't fix a silly issue like the WaitingList.


Sent from my iPhone using Tapatalk
[PartyPoker] Ex-Official thread Quote
04-09-2017 , 02:50 PM
Quote:
Originally Posted by Kuta
Hi Colette,

do you now if Party is planning to also add a withdrawal and deposit fee like bwin just did?

Is it really 4.99% (uncapped) for all deposits/withdrawals using NETELLER or Skrill?
Wow, I can't believe it's true! Just checked my account after reading your post, 4.9% is enormous.
[PartyPoker] Ex-Official thread Quote
04-09-2017 , 07:28 PM
Dear PartyPoker,

You have applied many changes to your brand as of late, many which are illadvised.

Perhaps out of desperation, seeing as you're a declining brand, you've brought upon these changes. Hoping that by taking action, even if such actions may be unwise, you're going to perhaps turn things around or at least impress one of your superiors, shareholders or whoever you or your team (whoever designed & implemented these changes) are held responsible to. Perhaps out of sheer luck, one of these implementations will produce temporary good results, an increase in revenue and you're rewarded with either a promotion or at the very least, praise. Unfortunately, as in poker, your results are subject to variance and many of your decisions will be -EV, even if they at first might appear to produce positive results. What makes this an actual problem is because none of your actions will have immediate effects, which is probably why you can continue to make new mistakes without repercussions as it will be difficult to attribute data to the right action due to all the mathematical noise.
Your brand will continue to decline no matter what you do, because sadly you're in a declining industry. However, I believe that many of your decisions are actually speeding up this rate of decline.
I'll touch upon the following changes and offer my opinion on the matter.

##Anonymous Hand Histories##
Wanting to create a more fair environment for all of your players, you decided to severly cut the effectiveness of HUDs by making hand histories anonymous. I assume your main focus here was to appease potential recreational players who might feel uncomfortable knowing that some of their opponents might have access to HUDs. It is either that, or you're under the impression that by making it more difficult to gather information on your opponent, particularly recreational players, you can increase the marketing dollar value of each new player you bring onto the site by making it less likely that they're targetted and as a result are emptied of cash at a slower rate, resulting in more rake.

A) Few recreational players are aware of HUDs and those that are, do not care enough for it because they can't bother themselves to learn how to use one. (For HUDs are available to everyone - Fair Competition), which makes it unlikely that this will have any positive impact on your bottom line in that regard.

B) The assumption that regulars rely on stats to a high degree to beat the fish is a common misconception. The value of stats only change going from one category to another, having 30-100 hands (category 1) on a player is sufficient to identify whether or not you're dealing with a professional or a recreational player. Any number of hands between 100 and 5000 (5000+ = category 2) is of limited value, which means your HUD restrictions do not make much of a difference since most players can quickly amass a couple of dozen of hands on each player just to identify who it is that they're actually playing. Having more hands than that is largely irrelevant (exceptions do exist of course), because unless you see values of extreme deviation your confidence interval isn't going to be very high and its value in decision making very low.

This means that HUDs are primarly tools used against other professional players, since you'd only get into category 2 or higher against other regs, and are of little consequence to and against recreational players. As long as HUDs remain available to everyone, it remains a fair and competitive environment.

The restriction of HUDs is not going to increase the dollar value of your marketing efforts.

What unfortunately, results of your implementation is that, by restricting huds, you actually create a more unfair environment because now a new market comes into existence, having a HUD against a professional who does not have a HUD against you (hand converters), is far more consequential for your players than merely reducing their effectiveness. You have in a sense removed the democracy and fairness on your site by regulating the software without the ability to enforce your regulation, concentrating power in fewer individuals. (Analogy: Artificial Intelligence - OpenAI was created for this very reason, to make AI open source, since it is clear that by restricting the access to AI, you create an environment in which it is more likely that someone is to gain a truly overwhelming advantage with potentially catastrophical results)

Now, there are other alternatives, and they're especially important now that you've created this unfair competive situation where a certain number of players have access to hand converters (from talking to various developers, it seems we're looking at somewhere between 50-150 active users of hand converters. They're likely to make up a fairly high percentage of hands played as these will be some of the most active players on your site, an estimated 20-50% of hands involve at least one player using a converter).

My favorite solution to the above issue (it is a critical issue), which not only makes it difficult for players using converters to gain a worthwhile edge on other professional players, it will also make it possible for your recreational players to counteract HUDs, which seems to be an important thing to you (although, I think it is of little consequence to your bottom line). Is to copy the strategy applied at MPN/Microgaming, which gives players the option to change their nickname once every 30 days or every 1000 hands played. It works very well on microgaming, if a player is concerned about how much information their opponents might have gathered on them, they can simply choose a new nickname, this concern means players change nickname about once every two months on average. It gives people options, it allows people to still use HUDs (which can make the game more interesting) to a decent extent while giving the players who prefer others not to track them the option to counteract that at will.

P.S I do agree with counteracting datamining services by making players anonymous to observers, since datamining hands is what will bring the value of huds into category 3 (50-100,000+).

##Removal of Global Waiting List##
A global waiting list offers no advantage to any person in particular. It is a tool of convenience, a tool which allow players to open up more tables and keep the liquidity of your games high. Right now, it seems that the option is only partially working, but words from the PartyPoker support seem to indicate that you're in the process of removing the waiting lists, rather than just fixing the glitch.

This is a mistake, for no advantage is gained through a global waiting list (for it is a global, not a table-specific waiting list) and removing it only serves to make some of your players lives more miserable, meaning that fewer games will run, and less revenue will be amassed.

The bigger problem however, is similar to that of anonymising hand histories. Removing access to a global waiting list, means once again, that you're monopolizing seat selection to the players who have access to seating scripts (discussions with developers seem to indicate that the number of active users of seating scripts are between 12-50 at the moment).

As long as a global waiting list exist, none has a real advantage over one another meaning that the value of seating scripts will remain limited. If one wishes to join a new table, he signs up on the waiting list and takes whatever table is given to him. The removal of this option means that those players who are using seating scripts will have gone to having almost no discernable advantage over any other player (as everyone had access to the global waiting list) to having a massive advantage. The value of seating scripts is about to skyrocket. People will be incentivized to begin cheating once again, thanks to your implementations and the majority of your players will suffer as a result, further damaging your brand.


##Changing of VIP system##
I will briefly touch upon this even if I don't necessarily consider it a mistake as we haven't yet received much information about it, but just to voice some concerns of mine.

Your VIP system is indeed a mess, and you could improve it. Whether improving it means reducing the value of it, I can't say. Reducing the value might improve your margins but lower your revenue, so how much of an impact that would have on your bottomend I can't guess without having access to more data.

Changing the VIP system would be a good thing, for an outdated VIP shop makes few players happy, especially as we're limited to only receiving 500$/month in cashback, resulting in thousands of dollars of rakeback being stored up for your higher rakers simply due to illogical constraints placed in your system. Plus the fact that one has to go about this process manually is in itself both annoying and to the less technically savvy players, difficult.

Whether increasing or decreasing the value of your VIP system would improve your bottomline, I can't say. I myself, for obvious reasons would prefer if you increased the value, rather than decrease it.

However, what I can say is this: If you decide to decrease the value of your VIP system, tread lightly for a too drastic decrease will damage the liquidity of your games. This is especially dangerous, because at first, it will produce good results making you deluded and blind as all you can see is short-term profits. My point is that you will actually see an improvement in your bottomline, but that trend will quickly reverse and before you know it, you'll regret your decision (or you won't, because the results will take too long to compound for you to realize what your mistake was, and whoever implemented the idea had already received a promotion for it).

P.S I don't know if this goes against regulations, but if you do not let the players who have a large amount of points stored up (as a result of the one bonus/week restriction) convert their points to cash before you wipe the system. Your brand will suffer because of a highly tarnished repuation (a reputation which is declining faster & faster as we speak)
[PartyPoker] Ex-Official thread Quote
04-10-2017 , 03:42 AM
Quote:
Originally Posted by LikeAA
Waitlist stops to work after todays update
Quote:
Originally Posted by gotdanuts
FIX THE WAIT LIST

LET US DOWNLOAD HAND HISTORIES

Ffs stop making it impossible to play without cheating
Quote:
Originally Posted by Deliric
Please fix the waiting list
Quote:
Originally Posted by erikzamboer1
Party Rep i have two questions..

Is it correct that the my waitlist function isn't working anymore and is this on purpose that it isn't function anymore (bad idea seating scripts getting attractiver)?

And have you ever banned someone from using a converter? Because more then 100 people are using it and i haven't seen any regulars banned...?
Quote:
Originally Posted by Deliric
^ i think the waitlist might be a bug cause it works sometimes

about the converter she stated like 100 times they`ll get banned but nobody believes it anyways
Quote:
Originally Posted by Deliric
so no more waiting list ?

what was wrong with that feature? was the best thing you had for regs and recs alike
Quote:
Originally Posted by alfa3ET
Really scaring how PP can't fix a silly issue like the WaitingList.


Sent from my iPhone using Tapatalk

I have looked into the waitlist issue and can see no issues from this end - it appears to be working as expected
I have asked the tech team to investigate in full - can you confirm the exact issues experienced please?
Any info would help - which stakes are you playing and format please?
[PartyPoker] Ex-Official thread Quote
04-10-2017 , 03:44 AM
Quote:
Originally Posted by BrazilianEyE
This new update is not working here... the screen get stuck on LOADING PARTY and nothing happens.
I am running party on iMac
Quote:
Originally Posted by BrazilianEyE
Apparently not resolved for the Mac version
Are you still experiencing the same issue?
Have you tried a complete removal and clean re-installation?



Quote:
Originally Posted by 6xu4bh8yyq
Dear PartyPoker,

You have applied many changes to your brand as of late, many which are illadvised.

Perhaps out of desperation, seeing as you're a declining brand, you've brought upon these changes. Hoping that by taking action, even if such actions may be unwise, you're going to perhaps turn things around or at least impress one of your superiors, shareholders or whoever you or your team (whoever designed & implemented these changes) are held responsible to. Perhaps out of sheer luck, one of these implementations will produce temporary good results, an increase in revenue and you're rewarded with either a promotion or at the very least, praise. Unfortunately, as in poker, your results are subject to variance and many of your decisions will be -EV, even if they at first might appear to produce positive results. What makes this an actual problem is because none of your actions will have immediate effects, which is probably why you can continue to make new mistakes without repercussions as it will be difficult to attribute data to the right action due to all the mathematical noise.
Your brand will continue to decline no matter what you do, because sadly you're in a declining industry. However, I believe that many of your decisions are actually speeding up this rate of decline.
I'll touch upon the following changes and offer my opinion on the matter.

##Anonymous Hand Histories##
Wanting to create a more fair environment for all of your players, you decided to severly cut the effectiveness of HUDs by making hand histories anonymous. I assume your main focus here was to appease potential recreational players who might feel uncomfortable knowing that some of their opponents might have access to HUDs. It is either that, or you're under the impression that by making it more difficult to gather information on your opponent, particularly recreational players, you can increase the marketing dollar value of each new player you bring onto the site by making it less likely that they're targetted and as a result are emptied of cash at a slower rate, resulting in more rake.

A) Few recreational players are aware of HUDs and those that are, do not care enough for it because they can't bother themselves to learn how to use one. (For HUDs are available to everyone - Fair Competition), which makes it unlikely that this will have any positive impact on your bottom line in that regard.

B) The assumption that regulars rely on stats to a high degree to beat the fish is a common misconception. The value of stats only change going from one category to another, having 30-100 hands (category 1) on a player is sufficient to identify whether or not you're dealing with a professional or a recreational player. Any number of hands between 100 and 5000 (5000+ = category 2) is of limited value, which means your HUD restrictions do not make much of a difference since most players can quickly amass a couple of dozen of hands on each player just to identify who it is that they're actually playing. Having more hands than that is largely irrelevant (exceptions do exist of course), because unless you see values of extreme deviation your confidence interval isn't going to be very high and its value in decision making very low.

This means that HUDs are primarly tools used against other professional players, since you'd only get into category 2 or higher against other regs, and are of little consequence to and against recreational players. As long as HUDs remain available to everyone, it remains a fair and competitive environment.

The restriction of HUDs is not going to increase the dollar value of your marketing efforts.

What unfortunately, results of your implementation is that, by restricting huds, you actually create a more unfair environment because now a new market comes into existence, having a HUD against a professional who does not have a HUD against you (hand converters), is far more consequential for your players than merely reducing their effectiveness. You have in a sense removed the democracy and fairness on your site by regulating the software without the ability to enforce your regulation, concentrating power in fewer individuals. (Analogy: Artificial Intelligence - OpenAI was created for this very reason, to make AI open source, since it is clear that by restricting the access to AI, you create an environment in which it is more likely that someone is to gain a truly overwhelming advantage with potentially catastrophical results)

Now, there are other alternatives, and they're especially important now that you've created this unfair competive situation where a certain number of players have access to hand converters (from talking to various developers, it seems we're looking at somewhere between 50-150 active users of hand converters. They're likely to make up a fairly high percentage of hands played as these will be some of the most active players on your site, an estimated 20-50% of hands involve at least one player using a converter).

My favorite solution to the above issue (it is a critical issue), which not only makes it difficult for players using converters to gain a worthwhile edge on other professional players, it will also make it possible for your recreational players to counteract HUDs, which seems to be an important thing to you (although, I think it is of little consequence to your bottom line). Is to copy the strategy applied at MPN/Microgaming, which gives players the option to change their nickname once every 30 days or every 1000 hands played. It works very well on microgaming, if a player is concerned about how much information their opponents might have gathered on them, they can simply choose a new nickname, this concern means players change nickname about once every two months on average. It gives people options, it allows people to still use HUDs (which can make the game more interesting) to a decent extent while giving the players who prefer others not to track them the option to counteract that at will.

P.S I do agree with counteracting datamining services by making players anonymous to observers, since datamining hands is what will bring the value of huds into category 3 (50-100,000+).

##Removal of Global Waiting List##
A global waiting list offers no advantage to any person in particular. It is a tool of convenience, a tool which allow players to open up more tables and keep the liquidity of your games high. Right now, it seems that the option is only partially working, but words from the PartyPoker support seem to indicate that you're in the process of removing the waiting lists, rather than just fixing the glitch.

This is a mistake, for no advantage is gained through a global waiting list (for it is a global, not a table-specific waiting list) and removing it only serves to make some of your players lives more miserable, meaning that fewer games will run, and less revenue will be amassed.

The bigger problem however, is similar to that of anonymising hand histories. Removing access to a global waiting list, means once again, that you're monopolizing seat selection to the players who have access to seating scripts (discussions with developers seem to indicate that the number of active users of seating scripts are between 12-50 at the moment).

As long as a global waiting list exist, none has a real advantage over one another meaning that the value of seating scripts will remain limited. If one wishes to join a new table, he signs up on the waiting list and takes whatever table is given to him. The removal of this option means that those players who are using seating scripts will have gone to having almost no discernable advantage over any other player (as everyone had access to the global waiting list) to having a massive advantage. The value of seating scripts is about to skyrocket. People will be incentivized to begin cheating once again, thanks to your implementations and the majority of your players will suffer as a result, further damaging your brand.


##Changing of VIP system##
I will briefly touch upon this even if I don't necessarily consider it a mistake as we haven't yet received much information about it, but just to voice some concerns of mine.

Your VIP system is indeed a mess, and you could improve it. Whether improving it means reducing the value of it, I can't say. Reducing the value might improve your margins but lower your revenue, so how much of an impact that would have on your bottomend I can't guess without having access to more data.

Changing the VIP system would be a good thing, for an outdated VIP shop makes few players happy, especially as we're limited to only receiving 500$/month in cashback, resulting in thousands of dollars of rakeback being stored up for your higher rakers simply due to illogical constraints placed in your system. Plus the fact that one has to go about this process manually is in itself both annoying and to the less technically savvy players, difficult.

Whether increasing or decreasing the value of your VIP system would improve your bottomline, I can't say. I myself, for obvious reasons would prefer if you increased the value, rather than decrease it.

However, what I can say is this: If you decide to decrease the value of your VIP system, tread lightly for a too drastic decrease will damage the liquidity of your games. This is especially dangerous, because at first, it will produce good results making you deluded and blind as all you can see is short-term profits. My point is that you will actually see an improvement in your bottomline, but that trend will quickly reverse and before you know it, you'll regret your decision (or you won't, because the results will take too long to compound for you to realize what your mistake was, and whoever implemented the idea had already received a promotion for it).

P.S I don't know if this goes against regulations, but if you do not let the players who have a large amount of points stored up (as a result of the one bonus/week restriction) convert their points to cash before you wipe the system. Your brand will suffer because of a highly tarnished repuation (a reputation which is declining faster & faster as we speak)

Feedback noted and shared with the management team for review
[PartyPoker] Ex-Official thread Quote
04-10-2017 , 04:09 AM
Quote:
Originally Posted by Party_Rep
I have looked into the waitlist issue and can see no issues from this end - it appears to be working as expected
I have asked the tech team to investigate in full - can you confirm the exact issues experienced please?
Any info would help - which stakes are you playing and format please?
All stakes added to waitlist (from nl2 to nl10k) - it doesn't offer a single table

[PartyPoker] Ex-Official thread Quote
04-10-2017 , 05:28 AM
Reinstalled PP in full with disk cleanup etc. Waiting list is still not working at any stakes.
[PartyPoker] Ex-Official thread Quote

      
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