You may have seen that as part of its on-going investigation into PokerStars, et. al. the US Department of Justice has accused Full Tilt Poker of using client funds for its own purposes. Aware that some players may be concerned that their money is safe with PartyPoker we wanted to reassure you that your funds are safe, secure and all yours. bwin.party has always met any legitimate withdrawal request from players and will continue to do so in the future.

As the world's largest publicly-traded online gaming company, we have a policy to never use client funds for any corporate purposes and to ensure that all time the Group has sufficient cash balances to repay customers on demand, as evidenced by the fact that when we exited the US market in 2006, we returned US players' funds quickly and efficiently. As disclosed in our latest financial results, at 30 June 2011 the Group had €183m of surplus cash, i.e. over and above those amounts held on behalf of our customers. Total net cash held by the Group at the same date was €297.1 million.

We operate with trusted payments in a safe and secure gaming environment and can assure you of the safety of your funds.

Please could you send me more details of the issue,your username, when did it start, does it happen at every login, what system / OS you are using, what other software you are running etc.

The issue is not happening for all players so we need to identify what specifically is causing it here.

^I can't be assed, frankly, I don't expect your incompetent staff to fix it, like they haven't fixed any of a multitude of other bugs over the years. I used to like party and posted a bunch of helpful stuff ITT but the recent rake changes and cutting off of affilates are just so obnoxious... I intend to just finish up my bonuses and move to stars.

The gibberish account name thing has been around ever since I can remember. At least 18 months. Probably much longer.

Yeah, I had this for ages in my old XP installation and they did try and solve it for me (CS asked me to run using a custom DLL to dump a log while I logged in) but in the end it just fixed itself when I installed windows 7 last year (as did another problem of the "player country tooltip" not working when you hovered your mouse over names).

Juk

Fwiw it's happened to me on xp and win7

It happens to me on vista and win7...I would imagine somewhere between 5-10% of the time I log in..but tbh it's low down on the list of glitches.

How about having a sync break system for mtts where you actually get a break? If you grind MTT's on Party you NEVER get a 5min break. The sync should start within the first hr ie. if you start an MTT at 17:30 the first break is at 17:55 not 18:55 because players who grind MTTs play more than 1 tourney per hour and that means there are always tourneys running during every break period. The whole idea of a sync break is to ensure players get a break...at party you don't.

Interesting answer to the 'safe funds' question...that just tells us that at 30 June 2011 there were enough funds to cover player balances. It doesn't tell us what systems are in place to ensure this remains the case...e.g. segregated player balance accounts.

this

^lots of +1's

Hi PartyRep,

Thank you for your response. The surplus cash is certainly a good thing. I understand that Party Gaming is audited by a 3rd party auditing firm, which is also comforting.

I echo the sentiments the poster above me - what specific practices are in place to ensure the safety of our money long-term?

What would happen to players in the event of Party going bankrupt? Where would our balances rank in terms of creditors?

Thanks.

Is there allowed sharkscope and sharkscope hud on Party?

Well the lowering of the micro-SNG rake certainly did it's job... There are exactly 10 Speed SNGs in the range 11s-55s running now (4pm UK time).

Juk

Party_rep any timeline on adjusting the rake on mmtsngs?

You have speed level (5min) on 3$ 30 and 50 man
and normal level (10min) on 6$+ 20 and 50 man ?

Juk isn't that a good think in the longterm?
If party makes the right moves i expect more players to join, i'm wrong?

It won't matter if you can't get enough games running to multitable. First it was the splitting of the pool into Normal and Speed, then it was split further with the introduction of DoNs and now this; all the while the site's overall SNG volume is dropping month by month.

I originally moved to Party in late 2006 because Pacific decided to spread far too many different game types and levels... If you can't even multitable effectively playing 4 different levels now then it's only a matter of time before multitablers will have to move.

I know few will agree with me, but I think all that these changes have done is accelerated the decline in player volume. IMO, Party should have realized they are becoming a smaller site and made some attempt to consolidate the playerpool before it's too late.

Juk

Just how horrendous is the rake on Party?? Also, when you are the bottom level, roughly what rakeback do you get as a % (Points to cash).

Cheers

I agree with you for sure Juk - the games need to be starting up quicker than what they are at present and having 4 guys sitting at a turbo and 4 at a speed is not good - during off peak time it's a disaster, some guys will just leave.

But I also like the drop in rake and like the idea of nothing but speed (2,6,10,30 and 50 players). DON's meh, not a fan if it's not a huge site - very suprized they ever added them with their general philosophy.

I do think though that if there is more games starting quickly and less variety that more players will improve and move up.

i hope the new promo does not count as the monthly promo cuz lol if so

probably 20% more than FTP/Stars at SSNL, prob much higher than that at the micros. At the micros, the RB is worse than dog****, you will be playing for years to get 30%. What is actually achievable for you is like 10%.



PARTY, PLEASE FIX THIS GOD DAMN BUG WHERE IF THE BB JUMPS, IF YOU HAD SIT OUT NEXT BB YOU WILL GET SAT OUT INSTEAD OF POSTING YOUR SB. JESUS CHRIST IM ANNOYED WITH THIS.

So this poker fest tourney series next month... which may or may not be october's only promo... not confirmed yet (hope there is something else for cash game players)

In the fine print, which is hard to find:

So in the situation where 2 or more players cash in the first 10 events, it would then be +EV to bust themselves immediately once in the money, to be the first to have 10 cashes, unless they were chipleader and stood to win more?

Or they continue playing and send an email while still in event 10, at the instant the money bubble is burst? And rely on support to know which was sent first?

Seems pretty silly

Really really hope there is some other promotion than this. Surely?!

Please party_poker rep. Dont forget your loyal cash game players.

It's almost certainly not the only promo. I mean.. cmon! This will be another royal **** up if it is. I'm clutching at straws trying to find reasons to stay but this would just be another nail in the coffin.

No ***** way is this octobers promo!

Dated 11/9.

Haha this is what I'm telling myself too, but I have a sickening feeling it might be. They ran a monthly promo last year that was about as bad as this for cash players, where you could play a $5k freeroll with 10 min blinds every day for 5 points

@Do It Right Gladiator is supposed to be in November (as it was in 2010), not Oct, if it does go ahead... remains to be seen

I wonder why there traffic has increased since the change.