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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

09-01-2016 , 08:43 AM
Quote:
Originally Posted by Party_Rep
Whats the user name?

If a ticket is awarded for a promotion - its only valid for that promotion and can not be exchanged for a tourney of the same value

Also - it doesn't matter how long you have been a customer or how much you have raked - the rules stand the same for all


Pm sent

Sent from my SM-T710 using 2+2 Forums
[PartyPoker] Ex-Official thread Quote
09-01-2016 , 08:56 AM
Quote:
Originally Posted by horse84
Pm sent

Sent from my SM-T710 using 2+2 Forums
I replied
The ticket was won via a specific sat for the Caribbean event and must be used for the event - these tickets are non exchangeable for other tickets or T$
The $109 sat would have clearly shown the target event and details

Also the promo page has all the details >

https://www.partypoker.com/whats-goi...arty-main.html

Thanks
[PartyPoker] Ex-Official thread Quote
09-01-2016 , 09:52 AM
Quote:
Originally Posted by Party_Rep
Whats the username??



danielesp32

Thanks!
[PartyPoker] Ex-Official thread Quote
09-01-2016 , 10:13 AM
Quote:
Originally Posted by Party_Rep
Thanks and will pass your comments along

It was discussed and is with the promotional team for implementation

Thanks

Colette
Sweet thats just awesome, is there any timeline for this by chance? Like perhaps in September or 100% by October say? Thanks in advance for the reply!

(for the SNG hero tix being in the partystore idk why that part got left out..oops my bad!)

Last edited by istack_u5; 09-01-2016 at 10:14 AM. Reason: derp gonna derp
[PartyPoker] Ex-Official thread Quote
09-01-2016 , 10:33 AM
Hey Colette!

I sadly recognized that the Sub55 Promotion was suddenly removed from the promotion page for this week after the scheduled maintenance (this tue/wed) without any notification or explanation (have played a lot this mon/tue for this promotions leaderboard).
I have asked your support on monday about, why the sub55 leaderboard wasn't updated and I got told that it most likely will be after the scheduled maintenance but instead it was removed!

Even in one of the latest pp-blogs (30th of august) about doubling the 5->10 GTD 8k Packages for the final phase and extend the $1 million CPP Giveaway leaderboards, the sub55 promo was still also mentioned there.
http://www.partypoker.com/blog/10-8k...-packages.html

I could understand to pause the sub55 promotion for this week because of the co-existing powerplus leaderboard (cash) and the powerfest mini leaderboard (mtt) for this week..

However I hope that the sub55 promo will come back soon. Especially now after doubling the final-phase GTD and extending the highroller-version, in which mostly a small pool of players win the 6k$ packages each week because not many players can afford to play almost every weekly 109$+ mtt and are able to finish deep consistantly (Nicholas_Brody, icenigeI, DukeOfSuffolk, bossamtisch1, RusProffn1, etc)..

So will this great sub55-promotion for non-highroller-mtt-players come back next week or after the powerfest if there will be also an extra mtt-leaderboard for the midstakes powerfest? Also being extended to the 14th of november?
You could also think about increasing the pricepool like giving away more than one 1050$ ticket for example?
The total prizepool for the sub55 was only around 2,5$ in tickets versus 60k$ for the $1 Million Summer Giveaway Leaderboard which means only around 4% if you compare them..

Thanks in advance for answering!
I have to add that you guys did a great job improving the client, adding good promotions and bonuses over the last couple of month on partypoker which made me coming back to play at your site again!

Best Wishes Tobe
[PartyPoker] Ex-Official thread Quote
09-01-2016 , 10:37 AM
One other thing..
Now that the bet slider has been improved dramatically for the modern skin, do you guys also think about adding this bet slider feature to the classic table design?
This would be awesome and would make it a lot easier and better to play them as well
[PartyPoker] Ex-Official thread Quote
09-01-2016 , 12:17 PM
Been playing on party for a month or two now, but I still do not understand the time bank system and when time is added/when it resets? Is this tournament dependent or are there some general rules that apply to all tournaments? A clarification would be much appreciated, be it from Collette or someone else
[PartyPoker] Ex-Official thread Quote
09-01-2016 , 01:10 PM
Also, does the 0,55$ hyper rebuy count towards the Mini Powerfest leaderboard? I have seen some contradicting statements about this..
[PartyPoker] Ex-Official thread Quote
09-01-2016 , 01:34 PM
wtf

I just checked the bwin store and my points and I recognized that since a few weeks points are expiring.
Since 30.06.16 I lost 2610 points/ 2610 points have expired. (2610 points used to match more than 200$ value in may 2k15)

wtf is this ****

- first off you raised the prices in the store extremely

in may 2k15 i was able to buy a 50$ ticket for 650 points. a few weeks later i had to pay 800 points for the same item; later on you raised the prices once again. atm i have to pay 400 points for a 11$ ticket


- as a 2nd step you removed all viable items in the store. the biggest ticket you can purchase atm/since a couple of months is a 11$ ticket....


- and now you make the points expire!!!!!



I can't believe this is real

-

Last edited by FrreshPrince; 09-01-2016 at 01:43 PM.
[PartyPoker] Ex-Official thread Quote
09-01-2016 , 01:37 PM
Quote:
Originally Posted by Party_Rep
I replied
The ticket was won via a specific sat for the Caribbean event and must be used for the event - these tickets are non exchangeable for other tickets or T$
The $109 sat would have clearly shown the target event and details

Also the promo page has all the details >

https://www.partypoker.com/whats-goi...arty-main.html

Thanks

since u are not answering my pm anymore:


what will happen with the value of 530 dollar if i dont play the sattelite on sept 4th (wich is the ONLY one available)

will PP confiscate and keep the money?


also you wrote about how tickets won in the regular "sat tree" can be used for any tourney w same buyin, but with special promotions that is not the case.
Quote:
The generic value tickets won via the generic sat tree can indeed be used for any event to the value of the ticket - however on this occasion you opted to play a specific event to win a specific promotional ticket
How am i supposed to tell the difference?!
first of all i was assuming tourney money=tourney money, like it always used to be.
and 2nd: Nowhere - neither on the promotions page or the tourney lobby - is it to be read that i HAVE to play exactly one tournament.

and since all of the other sats enable me to play whichever tourney i want to play, am i supposed to know that for this special donkament there are different rules?



have to say i am disappointed about the level of goodwill shown here by party support.
[PartyPoker] Ex-Official thread Quote
09-01-2016 , 02:22 PM
Looking to clear some space on my HD, Partypoker cef-cache file is nearly 4g. What is this? Can I get rid of it?
[PartyPoker] Ex-Official thread Quote
09-02-2016 , 03:28 AM
I dont see an option to add sng or tournament as favorites. I do see this for cash games. Can someone tell me where exactly this is?


Also has anyone here played in the party casino with live casino? Im curious but what is partypoker's rule on deposits before being able to cashout or transfer to someone else. With pokerstars, when depositing or receiving a transfer, you need to get 15 vpp for every $100 transferred to you or deposited. So if you deposited $1000, you need to earn 150 vpp before you can cashout or transfer those funds. What is partypokers rule on this in terms of poker? What is their rule on this with their partycasino? Thus if you deposit $1000 on partypoker and only play live blackjack for example, i assume you have to bet $1000 total risked before you can cashout or transfer?
[PartyPoker] Ex-Official thread Quote
09-02-2016 , 05:44 AM
Quote:
Originally Posted by danielesp
danielesp32
Thanks!
The ticket for this promo could only be claimed once per user - you had a ticket credited on the 20th and therefore are not applicable for a further ticket credit
From this coming Monday - the promo will change slightly and can be claimed weekly - keep an eye on the webpage for further details


Quote:
Originally Posted by Tobe2381
One other thing..
Now that the bet slider has been improved dramatically for the modern skin, do you guys also think about adding this bet slider feature to the classic table design?
This would be awesome and would make it a lot easier and better to play them as well
Very unlikely though I will share your suggestion with the team


Quote:
Originally Posted by FrreshPrince
wtf
I just checked the bwin store and my points and I recognized that since a few weeks points are expiring.
Since 30.06.16 I lost 2610 points/ 2610 points have expired. (2610 points used to match more than 200$ value in may 2k15)

wtf is this ****

- first off you raised the prices in the store extremely
in may 2k15 i was able to buy a 50$ ticket for 650 points. a few weeks later i had to pay 800 points for the same item; later on you raised the prices once again. atm i have to pay 400 points for a 11$ ticket
- as a 2nd step you removed all viable items in the store. the biggest ticket you can purchase atm/since a couple of months is a 11$ ticket....
- and now you make the points expire!!!!!
I can't believe this is real

-
Can you please contact bwin Customer support



Quote:
Originally Posted by horse84
since u are not answering my pm anymore:

what will happen with the value of 530 dollar if i dont play the sattelite on sept 4th (wich is the ONLY one available)

will PP confiscate and keep the money?

also you wrote about how tickets won in the regular "sat tree" can be used for any tourney w same buyin, but with special promotions that is not the case.

How am i supposed to tell the difference?!
first of all i was assuming tourney money=tourney money, like it always used to be.
and 2nd: Nowhere - neither on the promotions page or the tourney lobby - is it to be read that i HAVE to play exactly one tournament.

and since all of the other sats enable me to play whichever tourney i want to play, am i supposed to know that for this special donkament there are different rules?

have to say i am disappointed about the level of goodwill shown here by party support.
I did not answer your PM as I had left the office for the day - I can not work 24/7
Promotional tickets have never been exchanged for T$

Regarding how you tell the difference - this is clear in the name of the event - see examples below >

"$22 tickets - 2 gtd" this is a generic event

"$215 ticket - powerfest Main event 1 GTD" - Specific powerfest

"Caribbean Poker Party satellite 1 x$530 seat" - Specific CPP

If the ticket is not used it will expire on the date of expiry shown on the ticket - you can view this under My Account > My Tickets
Promotional tickets all have the same rules - you play to win the ticket for a specific event - if not used the ticket will expire, tickets are non exchangeable for generic events



Quote:
Originally Posted by sl8a
Looking to clear some space on my HD, Partypoker cef-cache file is nearly 4g. What is this? Can I get rid of it?
It’s a cache- yes it can be deleted
CEF is used to serve web content in the client


Thanks

Colette
[PartyPoker] Ex-Official thread Quote
09-02-2016 , 05:50 AM
Quote:
Originally Posted by Tobe2381
Hey Colette!

I sadly recognized that the Sub55 Promotion was suddenly removed from the promotion page for this week after the scheduled maintenance (this tue/wed) without any notification or explanation (have played a lot this mon/tue for this promotions leaderboard).
I have asked your support on monday about, why the sub55 leaderboard wasn't updated and I got told that it most likely will be after the scheduled maintenance but instead it was removed!

Even in one of the latest pp-blogs (30th of august) about doubling the 5->10 GTD 8k Packages for the final phase and extend the $1 million CPP Giveaway leaderboards, the sub55 promo was still also mentioned there.
http://www.partypoker.com/blog/10-8k...-packages.html

I could understand to pause the sub55 promotion for this week because of the co-existing powerplus leaderboard (cash) and the powerfest mini leaderboard (mtt) for this week..

However I hope that the sub55 promo will come back soon. Especially now after doubling the final-phase GTD and extending the highroller-version, in which mostly a small pool of players win the 6k$ packages each week because not many players can afford to play almost every weekly 109$+ mtt and are able to finish deep consistantly (Nicholas_Brody, icenigeI, DukeOfSuffolk, bossamtisch1, RusProffn1, etc)..

So will this great sub55-promotion for non-highroller-mtt-players come back next week or after the powerfest if there will be also an extra mtt-leaderboard for the midstakes powerfest? Also being extended to the 14th of november?
You could also think about increasing the pricepool like giving away more than one 1050$ ticket for example?
The total prizepool for the sub55 was only around 2,5$ in tickets versus 60k$ for the $1 Million Summer Giveaway Leaderboard which means only around 4% if you compare them..

Thanks in advance for answering!
I have to add that you guys did a great job improving the client, adding good promotions and bonuses over the last couple of month on partypoker which made me coming back to play at your site again!

Best Wishes Tobe
The Sub55 leaderboard has ended and will not be returning
I apologize for the incorrect info from the support team - the promo period for this has ended


Quote:
Originally Posted by andreasta54
Also, does the 0,55$ hyper rebuy count towards the Mini Powerfest leaderboard? I have seen some contradicting statements about this..
Yes - all powerfest MINI events count towards the leaderboard


Quote:
Originally Posted by PaulyJames200x
I dont see an option to add sng or tournament as favorites. I do see this for cash games. Can someone tell me where exactly this is?

Also has anyone here played in the party casino with live casino? Im curious but what is partypoker's rule on deposits before being able to cashout or transfer to someone else. With pokerstars, when depositing or receiving a transfer, you need to get 15 vpp for every $100 transferred to you or deposited. So if you deposited $1000, you need to earn 150 vpp before you can cashout or transfer those funds. What is partypokers rule on this in terms of poker? What is their rule on this with their partycasino? Thus if you deposit $1000 on partypoker and only play live blackjack for example, i assume you have to bet $1000 total risked before you can cashout or transfer?
Regarding favorites - we do not currently offer the option for SNG and tournaments

Please contact customer service regarding your 2nd query for casino wagering requirements - they are best placed to advise - thanks
[PartyPoker] Ex-Official thread Quote
09-02-2016 , 05:54 AM
Quote:
Originally Posted by istack_u5
Sweet thats just awesome, is there any timeline for this by chance? Like perhaps in September or 100% by October say? Thanks in advance for the reply!

(for the SNG hero tix being in the partystore idk why that part got left out..oops my bad!)
No timeline to share with regards to the SNG HERO tickets in the store - sorry

On another note - powerfest ticket packages are now available
[PartyPoker] Ex-Official thread Quote
09-02-2016 , 06:06 AM
OK

this is getting bad now!!

i just logged into my account in order to register for the last sat on sept4 that my ticket is valid for and there is no sat listed in the lobby anymore!!!
AND the ticket does not show up in my account anymore!!


THIS IS JUST PLAIN STEALING, PP


well played PP, tell the customer, he can only play this one tourney, then remove the tourney from the list!
[PartyPoker] Ex-Official thread Quote
09-02-2016 , 06:18 AM
What is the story with this pocket pairs mission? Mine has been stuck on 3/13 objectives completed for 2 months. I have paused the mission/unpaused it and even changed to another mission and back again but i can't make any progress with it. I am fairly sure i have won a few hands at showdown with pocket pairs in the last 2 months :-)
[PartyPoker] Ex-Official thread Quote
09-02-2016 , 07:14 AM
Quote:
Originally Posted by horse84
OK

this is getting bad now!!

i just logged into my account in order to register for the last sat on sept4 that my ticket is valid for and there is no sat listed in the lobby anymore!!!
AND the ticket does not show up in my account anymore!!

THIS IS JUST PLAIN STEALING, PP

well played PP, tell the customer, he can only play this one tourney, then remove the tourney from the list!
I apologize for this and was unaware the tournament was removed
I am looking into the reasoning why and will feedback as soon as possible via PM
I can assure you if the event has been removed the ticket will be reissued with a longer expiry or a conversion consdiered in exceptional circumstances


Quote:
Originally Posted by soinana
What is the story with this pocket pairs mission? Mine has been stuck on 3/13 objectives completed for 2 months. I have paused the mission/unpaused it and even changed to another mission and back again but i can't make any progress with it. I am fairly sure i have won a few hands at showdown with pocket pairs in the last 2 months :-)
Please reach out to the customer service team who will be able to help - we are aware with an ongoing issue with some of the missions >

https://www.partypoker.com/contact-us.html
[PartyPoker] Ex-Official thread Quote
09-02-2016 , 07:24 AM
Powerfest starts this Sunday!
Less than 72 hours until our biggest series ever kicks off with $10 MILLION GTD!

https://www.partypoker.com/whats-goi...fest-2016.html

[PartyPoker] Ex-Official thread Quote
09-02-2016 , 10:35 AM
Quote:
Originally Posted by Party_Rep
The ticket for this promo could only be claimed once per user - you had a ticket credited on the 20th and therefore are not applicable for a further ticket credit
From this coming Monday - the promo will change slightly and can be claimed weekly - keep an eye on the webpage for further details

It should be clarified in the terms and conditions of the promo. It did not say that. It seemed that it was a new promotion, not the same as the previous weeks.
[PartyPoker] Ex-Official thread Quote
09-02-2016 , 02:23 PM
Quote:
Originally Posted by danielesp
It should be clarified in the terms and conditions of the promo. It did not say that. It seemed that it was a new promotion, not the same as the previous weeks.
I agree
I have shared your comments with the promotional team and asked them to take into consideration for future promotions

Colette
[PartyPoker] Ex-Official thread Quote
09-02-2016 , 02:29 PM
Quote:
Originally Posted by soinana
What is the story with this pocket pairs mission? Mine has been stuck on 3/13 objectives completed for 2 months. I have paused the mission/unpaused it and even changed to another mission and back again but i can't make any progress with it. I am fairly sure i have won a few hands at showdown with pocket pairs in the last 2 months :-)
Hi , have the same problem , support said they are recieving the mission progress [55s] , so i should just keep doing it blindly till it's completed , even if it's not showing in the client correct progress [88s]. Good luck !
[PartyPoker] Ex-Official thread Quote
09-02-2016 , 02:47 PM
What happened to Powerfest mini 04?
[PartyPoker] Ex-Official thread Quote
09-02-2016 , 05:59 PM
Quote:
Originally Posted by Los_Gehts2
Whats up at bwin Client crashing always now after short time?
Never had this before
Also Crashin for me since today.
[PartyPoker] Ex-Official thread Quote
09-02-2016 , 06:12 PM
Any Canadians cash out on BWIN and have a ridiculously poor exchange rate?

I cashed out a small 200$s the other day, and while the cash out was quick, when it got to my account it was 224$. I used the fast bank transfer that had no fee into a major bank's chequing account.
[PartyPoker] Ex-Official thread Quote

      
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