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12-21-2015 , 04:37 PM
Yes. The following quote is from the UKGC website:

Quote:
As a general rule, conditions and factors which are likely to affect a consumer’s decision to participate in a promotion (such as - but not limited to – restricted odds and deposit, wagering and withdrawal requirements) must appear, with sufficient prominence, in the advert itself. Our advice would be: if unsure, include it. If time or space is genuinely limited (for example a small pop-up banner) then these conditions must be made available within one click.
Under their license terms they can't arbitrarily decide not to pay out on a promotion. Whether you like or dislike late registration is irrelevant.
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12-21-2015 , 04:45 PM
Don't start an argument with women guys..
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12-21-2015 , 04:59 PM
Quote:
Originally Posted by The Imp
Yes. The following quote is from the UKGC website:



Under their license terms they can't arbitrarily decide not to pay out on a promotion. Whether you like or dislike late registration is irrelevant.

But that is the point.

They didn't decide not to pay out. The pay out places were there to be paid out.
People didn't join.


I did mean however the troll comment. I have tried to qualify reasons for everything I have said, even when people are just throwing random abuse. I am certainly not trolling
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12-21-2015 , 05:18 PM
Quote:
Originally Posted by IceQueenAce
But that is the point.

They didn't decide not to pay out. The pay out places were there to be paid out.
People didn't join.


I did mean however the troll comment. I have tried to qualify reasons for everything I have said, even when people are just throwing random abuse. I am certainly not trolling
Your opinions don't trump facts.

If Party had clearly stated in the T&C's for the promo "All players not registered at the start time will forfeit their award" you would be correct. The only mention of late registration was the line in the tournament lobby stating late registration would be available.

I said you were trolling because you are arguing against facts. If you can find something in the terms of their license to back up your opinion I'm sure everyone would be interested to hear it. Your dislike of late registration or suspecting angle-shooting isn't relevant.

People throwing abuse may not be pleasant but it certainly isn't random. I'm not affected by the issue and you've annoyed me enough to type this, I can't imagine how upsetting it must be to have a company arbitrarily withhold money from you and have others jump in to defend them.
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12-21-2015 , 06:01 PM
Quote:
Originally Posted by The Imp
Your opinions don't trump facts.

If Party had clearly stated in the T&C's for the promo "All players not registered at the start time will forfeit their award" you would be correct. The only mention of late registration was the line in the tournament lobby stating late registration would be available.
This is something I said 2 or 3 pages ago.
Since then, I have been just defending myself.

Quote:
Originally Posted by The Imp
I said you were trolling because you are arguing against facts. If you can find something in the terms of their license to back up your opinion I'm sure everyone would be interested to hear it. Your dislike of late registration or suspecting angle-shooting isn't relevant.
The fact is NOT that party are arbitory not paying out. Had their been enough players they would have paid out.

The fact of this is they didn't announce that late reg would close.

Quote:
Originally Posted by The Imp
People throwing abuse may not be pleasant but it certainly isn't random. I'm not affected by the issue and you've annoyed me enough to type this, I can't imagine how upsetting it must be to have a company arbitrarily withhold money from you and have others jump in to defend them.
I am not the only one taking this line, yet certain players jumped on me because I am a woman so I fought back.

My opinion that most sats DO end like this is backed up by others too.

Yet I am told my opinion is invalid because I am a woman/only playing low stakes/stupid/bitch atm.

You may not agree with me but at least I am trying to explain my position. I may be wrong, but I am not a troll
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12-21-2015 , 06:06 PM
Stop feeding the annoying troll guys... for real...
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12-21-2015 , 06:24 PM
Hey guys, maybe im to late (cause it seems final that players are not getting paid), but here is my Point of view.
-I qualified for the Carl Froch Promo too, i got only 1 email, which i almost did not read but gladly did, i did not got any more infos (probably a ton of players just did nort read the email and had not idea this promo was happening)
- I preregged the Freeroll and unregistered some minutes before the Game stars, lateregged after 20 mins or so.
- Lobby clearly told Players 6 Levels Latereg nothing else
- first 20 Players or whatever bust would get the same
- there was almost zero chance that 20 players would bust in the first 60 minutes (20% of the field that deep will just not bust in that time)
- Players who are bust out should be listed as lowest players in the lobby, latereg would finish infront of them.
- If latereg is offered it doesnt matter for what reason somebody is lateregging, everybody is free to latereg this game
- if the lobby would told no latereg the it would be pretty clear the players fault to not register in time.
- Players writing here, telling after 30 minutes they couldn't latereg anymore makes it clear that they intend to latereg the Game in time and wouldn't not missed the 60 minutes latereg period!
- On Party it was always in Satelites like somebody already wrote: 4 Players registered while 5 seats offered, the game wasn't over till 1 player was left, that's why 4 players often decide to go blind all in to have 1 player left while 4 Players would get a ticket.
Stars has the same 2 tickets 2 players left while latereg is open, they have too finish the game otherwise its not finished the game
- From a players perpective they didn't do anything wrong. people argue that he has to know after 9k Games that the latereg is over after 1 player is out. To me its not clear at all neither it was to him, if its not clear to the players how chould anybody know that, while the lobby is telling hey 60 minutes to latereg.
-Its just absurd to tell players know its their fault to did not register in time, its a plain joke rewlling somebody you have 60 minutes time, closing the reg after 3x minutes and then blame the players to not reg in time.
- I would assume nobody knew the latereg will close after 1 busted, when it would be like that nobody would have lateregged at all, lateregging while knowing this rule is absurd and nobody would do it, while missing like 1k in vlaue, everybody would prefer to blind some minutes away.
- For me its pretty clear that its a comunication error by PartyPoker or the software

As you said not everybody tried to register in time (60 minutes) so not everybody is obliged to get the minimum cash in that Freerol. That makes sense to everybody, if they would have missed the 60 minutes its the players fault. Players who tried to register and it wasn't possible at all should have writen an email or write something here in a forum to make it clear that they wanted to play the game.

Here is my advice:
- Give Players who have writen to PartyPoker Support due to that problem the Cash fo 67th Place or minimum cash as a compensation (its not the full EV of that game but give players at least something back.
- If you offer such a promotion one more time, make it obv. for players that this promotion exist (otherwise it has to advertising-value for the company). Write upfront the Promo an email, clearly telling player. Make a popup in the software +++ATTENTION MTT PLAYERS+++ , write during the Promo an update of the leaderboard after 1st 2nd 3rd weak, that players get attention to this and maybe play some more to qualify for that game. It was a promo for advertising reason but i had no clue it exists at all. Such Promos need better communication to make any reason to put out 100k, otherwise its just wasted money from a company perspective.
- If this rule exist, make clear that late reg is not available for any player, everybody has to register in time, if not they do not get any money.

End: You created to good promotion while almost nobody knew it exists (mabye im wrong and people knew it exists, i know several players who had no clue and those are regular customer), it should have a postive advertising for your company, while ending makeing players mad to had no chance to participate in it, while trying.
Do those few players a favour as they regular players and regular customers and give them the mincash as a good gesture. Those player would appreciate it and would continue playing much more happy on your Pokersite, while showing the rest of the players that you care.

Can image i was eating something in the USA, the server made a mistake and i had nothing to pay for my food. Im very happy to go to that place once more when i get the chance to. Would you go to a restaurant if the server is making a mistake and telling you in the end its your fault not his?
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12-21-2015 , 07:28 PM
Quote:
Originally Posted by Party_Rep
Hi Lessu,

Today's release seen a change implemented for the current filters
Further changes will be made to the wait-list function and are planned to go live on the 21st Dec

Thanks

Colette
Has this happened?
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12-22-2015 , 06:12 AM
Quote:
Originally Posted by Zenzor
Has this happened?
Hi

This has not yet happened - no
Likely now to be mid/late Jan due to some issues internally regarding other planned activity

Thanks

Colette
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12-22-2015 , 09:53 AM
Quote:
Originally Posted by Party_Rep
Hi

This has not yet happened - no
Likely now to be mid/late Jan due to some issues internally regarding other planned activity

Thanks

Colette
Is there still a proposed change for HandHistories? I hope not, but if so, when?
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12-22-2015 , 11:23 AM
Quote:
Originally Posted by isplashcranberrys
Is there still a proposed change for HandHistories? I hope not, but if so, when?
Hi

The next step in our planned ecology changes will be in Feb
When I have further details I will share them nearer the time

Thanks

Colette
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12-22-2015 , 04:23 PM
Quote:
Originally Posted by Party_Rep
Hi

The next step in our planned ecology changes will be in Feb
When I have further details I will share them nearer the time

Thanks

Colette
Please inform in first place about Handhistories. Thank you.
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12-23-2015 , 03:34 AM
Quote:
Originally Posted by Party_Rep
Hi

The next step in our planned ecology changes will be in Feb
When I have further details I will share them nearer the time

Thanks

Colette
Why are the changes being kept secret?
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12-23-2015 , 04:18 AM
Quote:
Originally Posted by Zenzor
Why are the changes being kept secret?
I don't think they are. They are being decided still so I don't think Colette can advise specifics right now. I think it would be fair to assume what you can expect upon the new update is a more defined and limited set of softwares you can use. I think we'll have handhistories but how they will come is surely still in debate.

Last edited by YouSureSir; 12-23-2015 at 04:31 AM.
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12-23-2015 , 05:04 AM
Quote:
Originally Posted by Sentenca
Please inform in first place about Handhistories. Thank you.
Quote:
Originally Posted by Zenzor
Why are the changes being kept secret?
Quote:
Originally Posted by YouSureSir
I don't think they are. They are being decided still so I don't think Colette can advise specifics right now. I think it would be fair to assume what you can expect upon the new update is a more defined and limited set of softwares you can use. I think we'll have handhistories but how they will come is surely still in debate.
The next step of the ecology changes are in the later stages however some points have come under discussion following player feedback via various sources
I see no point in posting an update until the information is 100% confirmed and likely not to change
All will be updated when I have solid information and a date to share.
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12-23-2015 , 06:10 AM
Why do i get this message
"You have reached your weekly purchase limit for following item/s $500 Cash. Please check back next week."
Havent bought a single bonus this year.
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12-23-2015 , 07:33 AM
Because bwin hates their customers?
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12-23-2015 , 07:57 AM
Quote:
Originally Posted by pokerchef12
Why do i get this message
"You have reached your weekly purchase limit for following item/s $500 Cash. Please check back next week."
Havent bought a single bonus this year.
Hi

Sorry I cant be of more help - but I have no idea
Can you contact the CS team and ask them to assist
If you haven't bought any bonuses its very odd

Colette
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12-23-2015 , 07:59 AM
Hi all

I would like to wish you all a very merry festive season!
May you all raise a glass to family and friends.
Lets hope your cards run lucky - peace and happiness to you all from all at partypoker

Thank you all for your support over the last year its been a pleasure (most of the time) and I look forward to chatting with you all in the new year

Colette
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12-23-2015 , 08:27 AM
Quote:
Originally Posted by Party_Rep
Hi all

I would like to wish you all a very merry festive season!
May you all raise a glass to family and friends.
Lets hope your cards run lucky - peace and happiness to you all from all at partypoker

Thank you all for your support over the last year its been a pleasure (most of the time) and I look forward to chatting with you all in the new year

Colette
You are absolutly helpful and nice person, Colette. Thank you for your job here and I wish you the same. I hope our cooperation with PartyPoker will continue if you guys will not implement some of your ideas

Have a nice holidays!
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12-23-2015 , 08:59 AM
Absolutely!

Since Colette came on board a bit over a year ago and I guess with some changes in the management, Party have been going to the right direction with active forum rep and listening to players etc.!

Happy holidays to all the grinders and Party employees posting in (and lurking!) this thread !
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12-23-2015 , 09:04 AM
Quote:
Originally Posted by Party_Rep
Hi all

I would like to wish you all a very merry festive season!
May you all raise a glass to family and friends.
Lets hope your cards run lucky - peace and happiness to you all from all at partypoker

Thank you all for your support over the last year its been a pleasure (most of the time) and I look forward to chatting with you all in the new year

Colette
Cheers Colette, thx for the good work/great PR Good to believe again in the direction of Party after the 2 initial tumultuous years of the BWin/Party acquisition
Spoiler:
Now please don't mess it up with the hand histories in these critical next few months
[PartyPoker] Ex-Official thread Quote
12-23-2015 , 09:40 AM
Quote:
Originally Posted by Party_Rep
Hi all

I would like to wish you all a very merry festive season!
May you all raise a glass to family and friends.
Lets hope your cards run lucky - peace and happiness to you all from all at partypoker

Thank you all for your support over the last year its been a pleasure (most of the time) and I look forward to chatting with you all in the new year

Colette

Happy holidays Colette!

I have not been playing on Party or following this thread for particularly long but I really appreciate your style and frequency of communication with the players on here. It is noticeably far better than the way reps from other sites (who shall remain nameless) approach the community on these forums.

GL for 2016 everybody. Fingers crossed we get to keep downloadable HHs!
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12-23-2015 , 01:08 PM
Hi all,

Please note that we currently have some issues with MTTs being displayed in the client.

We are working to resolve this issue and will update you shortly when a resolution is found.

Apologies for any inconvenience.

Thanks
Chris
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12-23-2015 , 01:12 PM
Hi all,

Issues now resolved.

Apologies again for the inconvenience.

Thanks
Chris
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