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10-08-2013 , 01:38 PM

#12651

absherrj

banned

Join Date: Feb 2011 Posts: 1,393

I emailed them about hand history over a month ago. They have yet to produce anything. They keep saying that it takes time to gather the hand history. I don't think I believe them. A 30days+ should be plenty of time.

Quote

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10-08-2013 , 01:56 PM

#12652

centebakkie

Pooh-Bah

Join Date: Oct 2011 Posts: 3,583

Quote:

Originally Posted by jukofyork

I have to give credit to Party's security department with regard to investigating these players: they've been very receptive overall and even phoned me up twice regarding their progress!

The one problem I did run into that's probably worth mentioning here, is that you now need to send security emails to [email protected] and NOT to [email protected] as I have in the past (I see the Party website makes no mention of [email protected] now too). This might explain why some people here think they've been ignored in the past when reporting security issues.

Juk

All skins can also e-mail pay-pro security department : [email protected]

Quote

10-08-2013 , 02:22 PM

#12653

jukofyork

Carpal \'Tunnel

Join Date: Sep 2004 Posts: 11,749

Quote:

Originally Posted by centebakkie

All skins can also e-mail pay-pro security department : [email protected]

Yeah, the email I sent to [email protected] was replied to from "Credit Team, Pay-Pro" so maybe your's is a more direct route.

Juk

Quote

10-08-2013 , 03:19 PM

#12654

lestro

grinder

Join Date: Feb 2013 Posts: 437

Quote:

Originally Posted by absherrj

I got mine the same day I asked but I went on live chat

Quote

10-08-2013 , 03:20 PM

#12655

MAsSIV

newbie

Join Date: Jul 2012 Posts: 48

hey guys, does anyone know how to call admin at partypoker?
I mean if someone is blocking tables, some pokerrooms have option to type in chat ADMIN and he comes at table....pokerstars have a button Call admin...

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10-08-2013 , 07:01 PM

#12656

WhySoPartyous

grinder

Join Date: Sep 2013 Posts: 401

Did party take away (or break!?) the "rematch" option for HU SnGs? srsly sick if they did, I mean cmon how are you supposed to recover your moneyz from a lucky terribad opponent who might actually WANT to play you again since he might think his luck was actually skill

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10-08-2013 , 09:10 PM

#12657

I888888888I

newbie

Join Date: Aug 2011 Posts: 28

Quote:

Originally Posted by SNGplayer24

when party starts lagging hard (using like 20% of cpu) just restart it - it seems to fix the problem for me and goes back to using 1-3%.....its just funny how ****ty this software is and how we have to go through this to play on their site

+1 if you hard quit from task manager when sitting out the tables will pop back up when you restart, with lag lessened

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10-09-2013 , 12:22 AM

#12658

ata

old hand

Join Date: Jan 2006 Posts: 1,292

Does the 4-colour deck work with the new software on Party? I have it enabled in the settings but I'm still getting the standard 2-colour deck. Any ideas?

Quote

10-09-2013 , 01:09 AM

#12659

Marcos Sketch

adept

Join Date: Aug 2008 Posts: 882

Quote:

Originally Posted by absherrj

I have been trying to receive account audits for almost a year now, more than 50 emails were exchanged, and they keep sending me hand histories (lol) or broken audit files (with gaps of entire months blanked out).

It's amazing how incompetent their support can be.

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10-09-2013 , 02:30 AM

#12660

MDN

grinder

Join Date: Dec 2007 Posts: 468

Quote:

Originally Posted by absherrj

>6 months here. The last time I reminded them about my request I was told that their HH extractor tool was broken. So lol, I'd probably be able to do the job in a matter of minutes with a basic script.

Quote

10-09-2013 , 02:38 PM

#12661

Lessu

Thailand Guru

Join Date: Mar 2006 Posts: 9,069

partypoker is learning?

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10-09-2013 , 03:39 PM

#12662

Nash_equilibria

veteran

Join Date: Apr 2008 Posts: 2,663

I asked VIP Palladium Support YEARS ago that the technical/software department should be informing other departments and customers about any upcoming downtime, but it took a new Head of Poker from PokerStars to finally make it so. Hopefully, Captain Canuck will continue to force the technical department to fix its many other long outstanding problems, such as disconnecting servers, horribly written laggy software, non-existent beta testing, insufficient quality assurance, etc.

Quote:

Originally Posted by Lessu

partypoker is learning?

Quote

10-09-2013 , 03:45 PM

#12663

gargamel_fk

banned

Join Date: Aug 2009 Posts: 803

Quote:

Originally Posted by Nash_equilibria

FYP

Quote

10-09-2013 , 04:29 PM

#12664

jukofyork

Carpal \'Tunnel

Join Date: Sep 2004 Posts: 11,749

Quote:

Originally Posted by Lessu

partypoker is learning?

They also seem to be picking better days of the week to do updates on (ie: Wednesday/Thursday instead of Friday, etc).

Juk

Quote

10-09-2013 , 04:34 PM

#12665

Lessu

Thailand Guru

Join Date: Mar 2006 Posts: 9,069

haven't they always used tuesday-thursday for updates?

Quote

10-09-2013 , 04:37 PM

#12666

framboise

stranger

Join Date: Nov 2011 Posts: 2

Hello

I have made a withdrawal at PartyPoker using Bank Transfer

When i check my withdrawal transaction details in my party poker account, i see a number was added to my bank account number. The party poker system added a number after the third number of my bank account number.

Is that normal?

I'm sceptical about this even though Party Poker support told me that the system is designed to show the number this way.

Quote

10-09-2013 , 05:37 PM

#12667

jukofyork

Carpal \'Tunnel

Join Date: Sep 2004 Posts: 11,749

Quote:

Originally Posted by Lessu

haven't they always used tuesday-thursday for updates?

There's been a couple on a Friday that have been really buggy (I only remember because I was pissed at the time from missing out on Friday night fish, etc).

Juk

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10-09-2013 , 06:48 PM

#12668

gwai lo

grinder

Join Date: Jul 2011 Posts: 558

hey guys, xpost from the party regs thread in MSNL.

best way to spend 40k party points? I see the bonus for 40k pts 25% RB, but is it worth it to have to obtain 30k PP to clear? Better to do multiple 10k pt bonuses? What will be easiest to clear?

I don't need the points converted to $ right away. I don't plan on being on party forever though. there seems to be no end game if you opt for bonuses.

10k pt = 6k points to clear.
40k = 30k points to clear.

thoughts would be greatly appreciated.

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10-09-2013 , 07:30 PM

#12669

thnksfrplyin

enthusiast

Join Date: Nov 2009 Posts: 89

wow, I just had all my SNGs sit me out on every single hand, I would click the button to sit back in, and it would still sit me out and fold every hand. I was playing on about 11 tables and this happened to 7 of them, so clearly my internet connection is not the problem. has this happened to anyone else? I'm trying to talk to rep, I better get a refund for these

Last edited by thnksfrplyin; 10-09-2013 at 07:37 PM.

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10-09-2013 , 07:35 PM

#12670

JohnCleese

old hand

Join Date: Aug 2012 Posts: 1,936

Quote:

Originally Posted by gwai lo

hey guys, xpost from the party regs thread in MSNL.

best way to spend 40k party points? I see the bonus for 40k pts 25% RB, but is it worth it to have to obtain 30k PP to clear? Better to do multiple 10k pt bonuses? What will be easiest to clear?

I don't need the points converted to $ right away. I don't plan on being on party forever though. there seems to be no end game if you opt for bonuses.

10k pt = 6k points to clear.
40k = 30k points to clear.

thoughts would be greatly appreciated.

So get the 30k points bonus?

Quote

10-09-2013 , 10:08 PM

#12671

gwai lo

grinder

Join Date: Jul 2011 Posts: 558

Quote:

Originally Posted by JohnCleese

So get the 30k points bonus?

any idea how many hands clearing 30k points is? eventually i want to get off party and move my volume to stars...

Quote

10-09-2013 , 10:33 PM

#12672

xave

enthusiast

Join Date: May 2009 Posts: 59

depends on your limit obv.

Quote

10-10-2013 , 01:05 AM

#12673

YouSureSir

veteran

Join Date: Nov 2008 Posts: 2,069

Quote:

Originally Posted by gwai lo

any idea how many hands clearing 30k points is? eventually i want to get off party and move my volume to stars...

I really don't get all your questions about this? Are you really a reg and don't know how many hands you play and how much rake you pay? Well take the rake you pay per 10k hands or so and double it and that is how many points you get for 10k hands.