Quote:
Originally Posted by jay94
It's pretty stupid, but you literally have to email them every time to get the bonus.
I agree it's annoying we have to reach out to them to apply the bonus but I'm just grateful they are offering anything at all after year(s?) of nothing.
Jumping on live chat is another option to get it applied. I've never done it via email but with live chat they apply the bonus in 5 minutes tops so I imagine that's the quickest way and fairly painless