Probably the same way EPN did.

Ugh, currently in the midst of a huge headache with Carbon and their security.

I am being accused of chipdumping or money laundering or w/e it is when they don't even read my emails, the chat logs or hand histories.

Here is our email exchange:

Carbon Security:

My reply:

At this point I assumed all they would need to do is reread the chatlogs and handhistories and this could all be verified. I mean we were like...150bb deep at least when we both flopped flushes BvB during the second to last hand we played, and I didn't even stack him. It's like the perfect spot and I still couldn't get it all cuz I played it bad I guess. Very next hand, tilted, he shoves ATo otb, and I get the rest in a multiway pot with another caller. That's gotta be the stupidest way to chip dump if you have brain.

Anyways, next I receive this email:

I mean, wtf am i supposed to lol when they're not even reading the contents of my email? MSN? WTF??

My reply back:

At this point I'm feeling pretty anxious about the safety of my funds on Carbon :|. I don't know how much funds they've taken out already and don't know if I'll be allowed access to my account again.

Carbon is just so soft in their MTTs, it's depressing how hard it is to get paid as an American player. I turned $450 into 33k in 6 weeks and it takes 3 weeks to get each installment of 2,500 out at a time!

They also need to allow player to player transfers, and allow bank wires just like other Merge skins allow to US players like (Sportsbook.ag)

Subtle brag...

They aren't going to do what you suggest so just be grateful you binked 33k and will have checks coming until summer.

Are they different player pools? have different tournaments? different cashier?

I think that your responses were really well written. Some of the people working for Carbon just don't have a clue. If your info reaches someone with any kind of reading comprehension things will probably work out for you.

It sounds like this player may have also spoken with support and implicated you in order to get his money back. I would write them back using very short sentences and simple direct language.

I'm sure this has already been posted in here by other people. But honestly there are so many people that have no idea this is happening yet. Heres the email they sent me. "
At PlayersOnly we strive to maintain a healthy and balanced environment for all of our recreational players. Your activity and caliber of play are not conducive to this environment so we have restricted your access to ring games in the poker room. Please note you may continue to play tournaments and use our other products.

We appreciate your understanding and cooperation."

At least that's a little more information than just "management decision".

I've been wondering if these decisions have something to do with what stakes are played, either in absolute terms or relative to their bankroll on site. Also it might depend on how many tables are being played, and possibly whether they slow down the games. Might they be more likely to restrict someone who plays lots of tables of low stakes compared to someone who plays fewer tables of higher stakes?

When I was restricted to 4 then down to 2 I played mostly 4-8 tables, starting them, at the highest stakes they offered. On Players Only, this was mostly 3-6 because they would get rid of 5-10+ and add it back in every now and then. For a while I was just playing 2-4, so I wasn't slowing anything down. Bankroll was very high to the stakes because of how hard it was/is to cash out large amounts. Back in the day(2 and a half years ago) it was very easy to ask for large wires and get it within 3 days. Guess I can still access my funds :/

Don't think it has anything to do with stakes or volume, as .25/.50 players have gotten the cash game ban as well, and players that I played with at 3/6 frequently are still playing when I check every now and then. They very well may just be drawing names from hats.

It's possible that sportsbook/players only side is more strict for table limits. I have a 2 table cap on there and none in carbon. I play mostly small stakes tournaments though which they don't seem to table cap.

Could be right. I'm not sure if most have been on Carbon or on other skins.

GL ponDragon, the best advice is to find some1 with contacts at Merge who can get your case looked at by a decision maker. normal support is not fun to deal with.

i agree w/ the poster who said the guy probably reported you for "scamming" him after agreeing to ship a WU (lol). i've seen some blatant chip dumps, and two guys i reported were playing together in the same games a week later.

what a **** joke.

Still welcome to play in the casino though lol.

same player pools
same cashier
same options in the cashier (i.e. there are Carbon players who have bank wire option)

Jazette is more strict

--
Kahn

I have never heard of a poker room that banned good players ahahahah. What a joke.

If by "poker room" you mean brick and mortar, it's not an issue because you can't multi-table (except maybe two for a few hands in infrequent tournament situations).

Online is different. Table restrictions, segregating beginning players, and outright bans are becoming more common strategies being used to manage the poker economy, mostly to the detriment of winning regs.

he doesn't

Then he hasn't been reading these forums much.

Thanks for the support guys. I ended up getting my account back....-270$ which is probably the total amount I ended up winning from the guy. Completely absurd as they claim I am guilty because we played HU at some point on a 50nl table. I don't even remember it as it probably happened briefly when games were breaking or he saw me sitting at a table and sat me before others joined as well. Zero chance i won 270$ on that one table vs him. I would know if I won over 5 buyins off someone on one table. They clearly just deducted all winnings I had from him from all tables.

I tried telling them that I sit and start games every time i play and give everyone and anyone action when they sit me or games break. I tried asking them to look at the HH's where I won the bulk of the money off him (all on higher stake tables) and that even if I were to have been "chip dumped" to on the 50nl table it'd have been something to the tune of 25$ or something. Just got a stupid canned reply, asking me to look at their anti-moneylaundering policies.

I did manage to get my account back, and feel a bit weird actually feeling lucky to have only lost 270$ dealing with their "security". I guess the other dude just scammed me by claiming to have been involved in some sort of trade with me. Completely ******ed that he gets his money back if that's where the money went.

Anyways, here is the remaining email correspondence for entertainment purposes i guess:

Security:
My reply:
Their joke of a final reply before I gave up:

Their security team could probably tell you who they think will win the SuperBowl but have probably never even played poker.

is carbon down?

Yuppp...down to 8 at the FT of the $1k KO..just got kicked..

ggwp :/