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[Intertops Poker] Ex-Official Support & Promotions Thread
01-18-2012
, 05:18 AM
![[Intertops Poker] Ex-Official Support & Promotions Thread](https://d30akgybcov179.cloudfront.net/icons/quote.svg){kind=icon}
01-18-2012
, 05:19 AM
01-18-2012
, 05:21 AM
Best regards,
The Intertops Poker Team
01-18-2012
, 05:34 AM
01-18-2012
, 05:35 AM
01-18-2012
, 07:28 AM
01-18-2012
, 01:08 PM
01-19-2012
, 07:09 AM
Warning: This is a tl; dr post, but I think it's both enlightening and entertaining.
Nice find. At this point, I'm starting to wonder if we should just ban him. I'm always VERY lenient when it comes to banning people for criticizing sites, as I never want to give the false impression that we are trying to silence anyone. But given his posting history, I'd say he's on thin ice. Something like his 5th post here was this thread:
IMPORTANT INFO REGARDING CAKE POKER!
He never responds to all those disputing his claims, but then just 3 minutes after it's locked, he starts this thread (in the wrong forum again), ignoring everyone who provided evidence to refute his claims:
I WILL NOT BE SILENCED- IMPORTANT INFORMATION REGARDING CAKE POKER
Then we get this in the Cake withdrawal thread over the next couple of days:
Then a few days later apparently Cake has pulled a nefarious domain name switch to screw all their US players:
Cake Poker has changed to cake.eu and is not responding to USA customers!!!!!
He get his check a week or two later, and actually posts something positive at last, but a few days later it's another new thread (in NVG again) proclaiming potential doom and gloom because a tourney was cancelled:
A couple of months later, as CRG alluded to, he was apparently being robbed, until it was resolved within a day or two:
It should be noted that the first post in this exchange stating that Intertops was robbing him came less than 3 hours after he started having trouble. Yes, that's right, less than 3 hours. But of course that wasn't enough; at the same time, he had to start an entirely separate thread about it:
Which brings us to his latest little temper tantrum.
thekid, you need to stop posting in a way that lives up to your name. Enough of the name-calling when you don't get what you want, starting new threads when you know where your posts belong, and just generally freaking out over nothing. Enough "forgetting" (giving you some major benefit of the doubt on this) about things like the refund you got a few months ago after another series of whiny posts. You're making yourself look foolish, and you're not doing a service to this forum. I'm pretty confident that a lot of people here would like to see you banned at this point - I don't want to do that. Please try acting like a rational human being so I don't have to do so.
Quote:
thekid345 on 11/2/2011:
"update!
inter tops has refunded me the 21 dollars for the re buy tourney
I appreciate you guys doing the right thing thanks!!!"
Liar. Not only have they refunded you before (due to no fault of their own by the way! You made the mistake of not understanding the daily limits), but you have been been rude and immature throughout this entire ordeal. Swearing at the CS reps....really now?
You have zero credibility and I don't think anyone here is going to have sympathy for you (I sure don't!)
"update!
inter tops has refunded me the 21 dollars for the re buy tourney
I appreciate you guys doing the right thing thanks!!!"
Liar. Not only have they refunded you before (due to no fault of their own by the way! You made the mistake of not understanding the daily limits), but you have been been rude and immature throughout this entire ordeal. Swearing at the CS reps....really now?
You have zero credibility and I don't think anyone here is going to have sympathy for you (I sure don't!)
IMPORTANT INFO REGARDING CAKE POKER!
He never responds to all those disputing his claims, but then just 3 minutes after it's locked, he starts this thread (in the wrong forum again), ignoring everyone who provided evidence to refute his claims:
I WILL NOT BE SILENCED- IMPORTANT INFORMATION REGARDING CAKE POKER
Then we get this in the Cake withdrawal thread over the next couple of days:
Quote:
wow, amazing how many cake shells have already responded here.
fubarfubar that email is really something..... just before you there is a guy who has been waiting since 5/1, Can you explain in more detail your payout???
Now Let me explain myself
For all of the cake shells who are looking for evidence from me, well here is some of it.
UnlawfulInternetGamblingEnforcementActof2006->http://www.fdic.gov/news/news/financ.../fil10035a.pdf
More concrete evidence is what people like me are other ACTUAL players are posting here on the forum, the evidence is right here in these posts !. I am hoping to really get the word across to Cake and Online poker in general about the magnitude of this situation,
I myself have been waiting over a month for a 2.7k check, in addition to many other players who have been waiting even longer then that.
For the people who think I should get banned, how long have you been working for cake???
fubarfubar that email is really something..... just before you there is a guy who has been waiting since 5/1, Can you explain in more detail your payout???
Now Let me explain myself
For all of the cake shells who are looking for evidence from me, well here is some of it.
UnlawfulInternetGamblingEnforcementActof2006->http://www.fdic.gov/news/news/financ.../fil10035a.pdf
More concrete evidence is what people like me are other ACTUAL players are posting here on the forum, the evidence is right here in these posts !. I am hoping to really get the word across to Cake and Online poker in general about the magnitude of this situation,
I myself have been waiting over a month for a 2.7k check, in addition to many other players who have been waiting even longer then that.
For the people who think I should get banned, how long have you been working for cake???
Quote:
Do you ask serious questions about a important issue???
It may not be a totally buy the book ponzi scheme, Though they are not using money from new investors to pay old investors, essentially what is going on is they are using money from new depositors towards there own benefits(for reasons I do not know). These new depositors are certainley not aware of the impending problems that they are unknowingly waking into.... AND THAT IS NOT RIGHT, but you know what, I think eventually the right things are going to start happening and people who have been lyed to will finally get paid....
Until then.... the word must be spread that Cake is not paying USA customers, especially to new depositors!!! Do not add to there pathetic ponzi scheme
for all the cake shells out there, try and get me banned. justice will prevail and the good guys will win!
It may not be a totally buy the book ponzi scheme, Though they are not using money from new investors to pay old investors, essentially what is going on is they are using money from new depositors towards there own benefits(for reasons I do not know). These new depositors are certainley not aware of the impending problems that they are unknowingly waking into.... AND THAT IS NOT RIGHT, but you know what, I think eventually the right things are going to start happening and people who have been lyed to will finally get paid....
Until then.... the word must be spread that Cake is not paying USA customers, especially to new depositors!!! Do not add to there pathetic ponzi scheme
for all the cake shells out there, try and get me banned. justice will prevail and the good guys will win!
Quote:
Yes I was the one who said that CNN/Anderson Cooper should do a "keeping them honest" story about cake's slow withdrawal process?
Think Logically here, what a incredible story this would be, showing how many Americans are getting robbed blind, some of them potentially of there livelihood. You can say I am as valuable as ten bucks and whatever but I do not care about low opionions like that , We all breathe air....
fubarfubar maybe you are a cake shell, maybe you are not. I am simply trying to do something here for the betterment of fellow cake players, hopefully you feel the same way....
Think Logically here, what a incredible story this would be, showing how many Americans are getting robbed blind, some of them potentially of there livelihood. You can say I am as valuable as ten bucks and whatever but I do not care about low opionions like that , We all breathe air....
fubarfubar maybe you are a cake shell, maybe you are not. I am simply trying to do something here for the betterment of fellow cake players, hopefully you feel the same way....
Quote:
LT22 I never said you were a cake shell if that is what you are implying. I am saying there certinlay are cake shells on these forums, and if you can not see that...
then sir you are blind and need to wake up and smell the coffee as they say,
also sue me for my "grammer" issues, what is this.. high school english class???
then sir you are blind and need to wake up and smell the coffee as they say,
also sue me for my "grammer" issues, what is this.. high school english class???
Quote:
this another sort of modern new straight line blockhead thinking here?????
I really dont understand what the point of !!!!!!!!!!!!!!!!! without any text is.
Lol at your attempt to undermine what I am doing here, I am just trying to get important information out. So many players have waited way longer ( still waiting rather) for there checks then you have claimend.
I really dont understand what the point of !!!!!!!!!!!!!!!!! without any text is.
Lol at your attempt to undermine what I am doing here, I am just trying to get important information out. So many players have waited way longer ( still waiting rather) for there checks then you have claimend.
Quote:
LoL so you say I am a spaz, and your going on about my grammer yet again....
Thats quite a two faced statement saying you are trying to help me, yet you are belittleing me at the same time.
Again sue me for my bad grammer as I dropped out of school to play poker years ago., though my spelling may sometimes not be there, sir I can assure you I am way more informend then you could imagine.
Look,LT I done arguing with you, your pathetic attempt to smear my posts just makes you look like a cake shell even more.....
Thats quite a two faced statement saying you are trying to help me, yet you are belittleing me at the same time.
Again sue me for my bad grammer as I dropped out of school to play poker years ago., though my spelling may sometimes not be there, sir I can assure you I am way more informend then you could imagine.
Look,LT I done arguing with you, your pathetic attempt to smear my posts just makes you look like a cake shell even more.....
Quote:
well said here Doug, Me looking into this cash out thing with cake was certainly not a full on investigation like you would see on the news or w/e. Also i was not really looking for "points and gratitude" on the forum, I was just trying to get at whats going on with this issue. I deff respect everyone's suggestions and responses here as well. The last thing I want to do is start a senseless flame war.
With that said, I feel making a spreadsheet would deff help the cause, but at the same time unless I can get a few thousand examples I feel it would be a tough thing on paper. What my evidence is, are all of these posts by players right here on this thread. You could say for everyone getting paid, there are 9 or 10 people NOT getting paid, again based on information on this theard. SO, I feel that in itself is a pretty good base for my argument, that is with out having to submit a full report as a journalist would. Which is why I think if an actual reporter got this story it would be really interesting. While it would show players are still operating in the U.S.A (which everyone knows is happening anyways, its like smoking weed its illegal but EVERYONE does it) it would expose this massive payout issue at the same time
With that said, I feel making a spreadsheet would deff help the cause, but at the same time unless I can get a few thousand examples I feel it would be a tough thing on paper. What my evidence is, are all of these posts by players right here on this thread. You could say for everyone getting paid, there are 9 or 10 people NOT getting paid, again based on information on this theard. SO, I feel that in itself is a pretty good base for my argument, that is with out having to submit a full report as a journalist would. Which is why I think if an actual reporter got this story it would be really interesting. While it would show players are still operating in the U.S.A (which everyone knows is happening anyways, its like smoking weed its illegal but EVERYONE does it) it would expose this massive payout issue at the same time
Quote:
wow this is really something, I got this email from cake yesterday, All that I did was send them a few emails displaying my concern for my payout delay and this is what they told me.
Thank you for your email. Again we understand your frustration and have explain the situation many times. If you continue to spam our support we'll be left with no choice but to block your email. Apologies again but you're interrupting the service to other players.
Please let us know if we can be of further assistance.
Kind Regards,
Sean
CakePoker Support
Wow I can not believe what bs they are pulling now, while I admit I have sent maybe a few more emails then normal.... I deff do not deserve to get blocked from there emailing list. Especially since I have been waiting almost a month now for my check.
another new low for cake gaming......
Thank you for your email. Again we understand your frustration and have explain the situation many times. If you continue to spam our support we'll be left with no choice but to block your email. Apologies again but you're interrupting the service to other players.
Please let us know if we can be of further assistance.
Kind Regards,
Sean
CakePoker Support
Wow I can not believe what bs they are pulling now, while I admit I have sent maybe a few more emails then normal.... I deff do not deserve to get blocked from there emailing list. Especially since I have been waiting almost a month now for my check.
another new low for cake gaming......
Cake Poker has changed to cake.eu and is not responding to USA customers!!!!!
He get his check a week or two later, and actually posts something positive at last, but a few days later it's another new thread (in NVG again) proclaiming potential doom and gloom because a tourney was cancelled:
Quote:
Title - cake poker daily 15k cancelled?????
I was able to satelitte into the above tourney and when I click on register it says tourney registration has failed. It shows there are only 56 players so far which is only 5600 bucks,
Is cake poker dead??? They also cancelled a few tournies today. I just deposited 36 bucks to get the 100 dollar tourney seat as well.
Thankfully i got my check in and cleared a week and a half ago at least
I was able to satelitte into the above tourney and when I click on register it says tourney registration has failed. It shows there are only 56 players so far which is only 5600 bucks,
Is cake poker dead??? They also cancelled a few tournies today. I just deposited 36 bucks to get the 100 dollar tourney seat as well.
Thankfully i got my check in and cleared a week and a half ago at least
Quote:
concern to inter tops rep
cliff notes
-deposited 31 dollars to play a ten dollar rebuy tourney on Intertops poker
- bought in for 11, rebought for 10 more
-went to add on, there was 0 dollars in my account making adding on impossible
- I talk with intertops representitves via live chat and they BLOCK me from talking with them on ridiculous grounds that I was using foul language during the live chat ( I admit I said "this is ****ing unfair guys") hmmmmm
just thought I would add "Intertops" poker has recently screwed me over on a 31 dollar deposit,
today a little after 6pm et (10/31/11) I deposited 31 dollars to play the 10 dollar rebuy, I buy in for 11, rebuy for 10.. but oddly when I go to add on it says my availible balance was 0. I of course email support on the issue as it was my reason for busting out of the tourney. (my chipstack at the time was 2600, the add on was for 2500 which would have greatly increased my chances of at least cashing of course, I did bust out of the tourney after being forced to shove all in preflop with about 7 bb. I would have never made the play I was forced to had I had the extra 2500 chips that I paid the 31 dollar deposit for ,
I am not afraid to say that although it was only 30 dollars it meant alot to me, I am not say a wealthy person and cant afford getting screwed over by a website on a 30 dollar tourney. Either way rich or poor, it was the principal of intertops robbing me (what ever the amount it may be) I fully expected intertops to take care of the issue and at least reimburse me the 21 dollars that I spent on the tourney expecting being able to rebuy, but when the rebuy period came my balance was suddenly zero. Interops did not reimbursh me, as a matter of fact they blocked me from live chat after I complained to them using the word **** with an f
cliff notes
-deposited 31 dollars to play a ten dollar rebuy tourney on Intertops poker
- bought in for 11, rebought for 10 more
-went to add on, there was 0 dollars in my account making adding on impossible
- I talk with intertops representitves via live chat and they BLOCK me from talking with them on ridiculous grounds that I was using foul language during the live chat ( I admit I said "this is ****ing unfair guys") hmmmmm
just thought I would add "Intertops" poker has recently screwed me over on a 31 dollar deposit,
today a little after 6pm et (10/31/11) I deposited 31 dollars to play the 10 dollar rebuy, I buy in for 11, rebuy for 10.. but oddly when I go to add on it says my availible balance was 0. I of course email support on the issue as it was my reason for busting out of the tourney. (my chipstack at the time was 2600, the add on was for 2500 which would have greatly increased my chances of at least cashing of course, I did bust out of the tourney after being forced to shove all in preflop with about 7 bb. I would have never made the play I was forced to had I had the extra 2500 chips that I paid the 31 dollar deposit for ,
I am not afraid to say that although it was only 30 dollars it meant alot to me, I am not say a wealthy person and cant afford getting screwed over by a website on a 30 dollar tourney. Either way rich or poor, it was the principal of intertops robbing me (what ever the amount it may be) I fully expected intertops to take care of the issue and at least reimburse me the 21 dollars that I spent on the tourney expecting being able to rebuy, but when the rebuy period came my balance was suddenly zero. Interops did not reimbursh me, as a matter of fact they blocked me from live chat after I complained to them using the word **** with an f
Quote:
I emailed intertops asking them to at least credit 21 dollars back and they threatend to cut me off from contacting them via email because of me swearing in the live chat prior to the email......
This is reallly ridiculous, I left cake poker because of there 3 -6 month wait period for checks only to run into worse issues on INTERTOPS poker..... them making money disappear from my balance
This is reallly ridiculous, I left cake poker because of there 3 -6 month wait period for checks only to run into worse issues on INTERTOPS poker..... them making money disappear from my balance
Quote:
this is what Intertops response was to me via email
"As per our conversation via Live chat, your Poker limits are set to $200.00 per day, $500.00 per week, this has been communicated to you previously. In order to have the limits increased you are required to do a phone verification with our customer service staff or provide verification by sending your documents, and we will be happy to increase your limits through either of these mediums"
Please also note, due to your use of indecent language on the Live chat, you have been banned from contacting us via this medium.
If you have any further queries, please contact us we will be happy to assist.
Sincerely
Nekisha
Intertops Poker Support Manager
Who ever the inter tops rep on these forums are please provide a response in this matter. I was never aware of any type of "poker limits" and no this has never been "communicated previolisly to me". The ten dollars was made availible to me a whole day after the tournament ended. Had I known about "poker limits" I clearly who have never signed up the the 10 dollar rebuy tourney knowing I COULD NOT add on. In addition I have been banned by intertops from contacting them via email and live chat merely for using foul language because I was rightfully upset that I was screwed over by THERE sytem,
I do NOT recommend anyone to play on Intertops, So far there customer service has treated me like garbage,not to mention 50 dollar check fees, they have "poker limits" that you have to find out about, they wont tell you before signing up. If you go over your limit and say have to add on or rebuy in tourney you are already in you will not be able to, EVEN if the money is in the availible balance.
Interops has still not credited me back the 21 dollars that was wasted in the rebuy tourney I played
do not deposit on interops poker they are trash
"As per our conversation via Live chat, your Poker limits are set to $200.00 per day, $500.00 per week, this has been communicated to you previously. In order to have the limits increased you are required to do a phone verification with our customer service staff or provide verification by sending your documents, and we will be happy to increase your limits through either of these mediums"
Please also note, due to your use of indecent language on the Live chat, you have been banned from contacting us via this medium.
If you have any further queries, please contact us we will be happy to assist.
Sincerely
Nekisha
Intertops Poker Support Manager
Who ever the inter tops rep on these forums are please provide a response in this matter. I was never aware of any type of "poker limits" and no this has never been "communicated previolisly to me". The ten dollars was made availible to me a whole day after the tournament ended. Had I known about "poker limits" I clearly who have never signed up the the 10 dollar rebuy tourney knowing I COULD NOT add on. In addition I have been banned by intertops from contacting them via email and live chat merely for using foul language because I was rightfully upset that I was screwed over by THERE sytem,
I do NOT recommend anyone to play on Intertops, So far there customer service has treated me like garbage,not to mention 50 dollar check fees, they have "poker limits" that you have to find out about, they wont tell you before signing up. If you go over your limit and say have to add on or rebuy in tourney you are already in you will not be able to, EVEN if the money is in the availible balance.
Interops has still not credited me back the 21 dollars that was wasted in the rebuy tourney I played
do not deposit on interops poker they are trash
Quote:
and wow, intertops customer service tells me this after saying I have been banned from contacting them via email....
"If you have any further queries, please contact us we will be happy to assist".
hmm intertops how can I respond to you via email when I have been bannend from contacting you via email
thanks to akholic the poster before Ill try that affalites@intertops.eu one
"If you have any further queries, please contact us we will be happy to assist".
hmm intertops how can I respond to you via email when I have been bannend from contacting you via email
thanks to akholic the poster before Ill try that affalites@intertops.eu one
Quote:
Quote:
Hi
Yes you have been blocked from our live chat because of being verbally abusive and we do not think that our support has to take such treatment. If you regard them as being bad at what they do then there are other ways of expressing that in a more civilized manner.
In August, if you want I can give you the date and time, you talked to our customer support and they advised you about our Poker Loss Limits. You were told we would have to call to verify your information. However, your response was that 'you couldn't talk right now'. You were then advised that either our customer support calls you or you provide us with documents but we got no response from you.
Just for your information, the ten dollars you received the day after the tournament was your rakeback payment and has no connection with the tournament what so ever.
Cases like these are anyway always handled by the poker department and because of the weekend and a national holiday here it has take a bit longer to process. You will have $21 credited to your account during today.
Best regards,
The Intertops Poker Team
Yes you have been blocked from our live chat because of being verbally abusive and we do not think that our support has to take such treatment. If you regard them as being bad at what they do then there are other ways of expressing that in a more civilized manner.
In August, if you want I can give you the date and time, you talked to our customer support and they advised you about our Poker Loss Limits. You were told we would have to call to verify your information. However, your response was that 'you couldn't talk right now'. You were then advised that either our customer support calls you or you provide us with documents but we got no response from you.
Just for your information, the ten dollars you received the day after the tournament was your rakeback payment and has no connection with the tournament what so ever.
Cases like these are anyway always handled by the poker department and because of the weekend and a national holiday here it has take a bit longer to process. You will have $21 credited to your account during today.
Best regards,
The Intertops Poker Team
Quote:
Title: INTERTOPS poker questionable business practice's
I know there is a intertops feedback thread but I felt that a situation like this deserved a little extra attention, and any positive extra attention that helps me would be greatly apprecited
concern to inter tops rep
cliff notes
-deposited 31 dollars to play a ten dollar rebuy tourney on Intertops poker
- bought in for 11, rebought for 10 more
-went to add on, there was 0 dollars in my account making adding on impossible
- I talk with intertops representitves via live chat and they BLOCK me from talking with them on ridiculous grounds that I was using foul language during the live chat ( I admit I said "this is ****ing unfair guys") hmmmmm (thats hilarious and sad at the same time)
just thought I would add "Intertops" poker has recently screwed me over on a 31 dollar deposit,
today a little after 6pm et (10/31/11) I deposited 31 dollars to play the 10 dollar rebuy, I buy in for 11, rebuy for 10.. but oddly when I go to add on it says my availible balance was 0. I of course email support on the issue as it was my reason for busting out of the tourney. (my chipstack at the time was 2600, the add on was for 2500 which would have greatly increased my chances of at least cashing of course, I did bust out of the tourney after being forced to shove all in preflop with about 7 bb, would have never made the play I was forced to with the extra 2500 chips that I paid the 31 dollar deposit for.
I am not afraid to say that although it was only 30 dollars it meant alot to me, regardless of how much money the buy in was or if I am rich or poor, I fully believe in principal and not robbing people. I fully expected intertops to take care of the issue and at least reimburse me the 21 dollars that I spent on the tourney expecting being able to rebuy, but when the rebuy period came my balance was suddenly zero. Interops did not reimbursh me, as a matter of fact they blocked me from live chat after I complained to them using the word **** with an f
I know there is a intertops feedback thread but I felt that a situation like this deserved a little extra attention, and any positive extra attention that helps me would be greatly apprecited
concern to inter tops rep
cliff notes
-deposited 31 dollars to play a ten dollar rebuy tourney on Intertops poker
- bought in for 11, rebought for 10 more
-went to add on, there was 0 dollars in my account making adding on impossible
- I talk with intertops representitves via live chat and they BLOCK me from talking with them on ridiculous grounds that I was using foul language during the live chat ( I admit I said "this is ****ing unfair guys") hmmmmm (thats hilarious and sad at the same time)
just thought I would add "Intertops" poker has recently screwed me over on a 31 dollar deposit,
today a little after 6pm et (10/31/11) I deposited 31 dollars to play the 10 dollar rebuy, I buy in for 11, rebuy for 10.. but oddly when I go to add on it says my availible balance was 0. I of course email support on the issue as it was my reason for busting out of the tourney. (my chipstack at the time was 2600, the add on was for 2500 which would have greatly increased my chances of at least cashing of course, I did bust out of the tourney after being forced to shove all in preflop with about 7 bb, would have never made the play I was forced to with the extra 2500 chips that I paid the 31 dollar deposit for.
I am not afraid to say that although it was only 30 dollars it meant alot to me, regardless of how much money the buy in was or if I am rich or poor, I fully believe in principal and not robbing people. I fully expected intertops to take care of the issue and at least reimburse me the 21 dollars that I spent on the tourney expecting being able to rebuy, but when the rebuy period came my balance was suddenly zero. Interops did not reimbursh me, as a matter of fact they blocked me from live chat after I complained to them using the word **** with an f
thekid, you need to stop posting in a way that lives up to your name. Enough of the name-calling when you don't get what you want, starting new threads when you know where your posts belong, and just generally freaking out over nothing. Enough "forgetting" (giving you some major benefit of the doubt on this) about things like the refund you got a few months ago after another series of whiny posts. You're making yourself look foolish, and you're not doing a service to this forum. I'm pretty confident that a lot of people here would like to see you banned at this point - I don't want to do that. Please try acting like a rational human being so I don't have to do so.
01-19-2012
, 12:00 PM
01-19-2012
, 12:11 PM
01-19-2012
, 12:34 PM
01-19-2012
, 12:35 PM
01-19-2012
, 04:19 PM
