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04-23-2014 , 11:19 AM

#13651

darthwager

veteran

Join Date: Aug 2009 Posts: 2,210

Playing with out animation is a legit revelation.

:thumbup::thumbup:

Quote

$25m Guaranteed WPM on CoinPoker

Join the action now

Daily Rewards • Splash Pots • CoinRaces

04-23-2014 , 12:53 PM

#13652

erock216

journeyman

Join Date: Aug 2007 Posts: 293

Dear Eric,

A technical issue impacting our Zone Poker game resulted in less than 300 players being mis-credited on winning hands.

The bet that you folded, and then won, held $1.25 from your total payout. We have now credited this to your account.

We apologize for this issue and ensure you it will be fixed immediately. If you have any questions about this credit, please feel free to contact us at [email protected].

Best Regards,

Bovada Poker

Anyone else get one of these?

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04-23-2014 , 03:57 PM

#13653

Ace Jackoff

adept

Join Date: Mar 2010 Posts: 911

Quote:

Originally Posted by Jestocost

So this week Bovada support is claiming that it's Charter Communications that's blocking them or experiencing outages to explain why I suffered repeated disconnections during tournament play the other night. This is different than the Comcast issue as they "explain" below:

Not that I can figure out exactly what they are saying is the problem there. I had no connection problems with any other Internet services; just Bovada tables. Charter, of course, has no idea what they're talking about.

Hopefully it was a one time glitch, but I'm afraid to get any money into a tournament if it's going to be an ongoing problem. Any Charter customers having ongoing issues with Bovada disconnections?

I use Charter and just started having this issue about an hour ago. Bovada works fine on the wifi hotspot I use for backup. Is the solution the same as it was for the Comcast issue?

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04-23-2014 , 03:58 PM

#13654

geegeebye

centurion

Join Date: Jul 2011 Posts: 181

Mtt's and SNG's not showing up for anyone else?

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04-23-2014 , 03:58 PM

#13655

BeerBottlez

Pooh-Bah

Join Date: Aug 2008 Posts: 3,909

Anyone else having a hard time getting this new software update to go through? It keeps pausing and timing out not allowing me into the poker client.

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04-23-2014 , 04:04 PM

#13656

geegeebye

centurion

Join Date: Jul 2011 Posts: 181

Quote:

Originally Posted by BeerBottlez

Anyone else having a hard time getting this new software update to go through? It keeps pausing and timing out not allowing me into the poker client.

I uninstalled the software, re-downloaded it and now am having this issue, not able to log in.

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04-23-2014 , 04:16 PM

#13657

madcatz1999

old hand

Join Date: Aug 2009 Posts: 1,274

Quote:

Originally Posted by erock216

Nice. This is almost certainly related to this:

Quote:

Originally Posted by EvictionNotice

Alright Bovada is robbing me, and they wont fix it.

I play Zone Poker from time to time, but I am mainly an MTT player. In Zone Poker tables, I have discovered a glitch which takes player funds.

If you make a bet and quick-fold before your opponent acts.

(Some of you might wonder why I would do that. If I am bluffing the river, bet-folding the river, c-betting boards I have no equity, etc. I have been doing this just to maximize the number of hands, since I can only 2-table)

What happens is;

If your opponent folds you win the pot but whatever bet you made is NOT returned to you.

If you lose the pot, you obviously lose both still.

If you get called I am not exactly sure what happens, the Hand History system Bovada uses doesn't allow me to go back and prove/find these.

The only hand histories I do have are when I bet/opponent folds and I lose the amount bet.

I am not sure how to upload screenshots of the hand history, but Bovada admitted to me that it did occur and I have screenshots of hand histories.

https://evictionnotice.imgur.com/ Here is a series of 3 hands that occur in order. In hand 1 you can compare starting amounts and the final hand amount. The amount missing is $11.42 which is the EXACT amount I bet on the river in the first hand. (Also rofl at the 73)

Quote:

Originally Posted by EvictionNotice

Hello!

I am having an issue with Bovada's Zone Poker software. Whenever a bet is made and I quick-fold, if I win the hand I do not get my (last) bet returned. This has been going on for some time, and I am presumably one of a very few that actually quick-folds while other action could still occur. I messaged Bovada Support and they requested Hand History proof of every time it has occurred. Bovada Hand Histories expire after 7 days, and I have played thousands upon thousands of hands on Zone Poker. Giving them proof is impossible, as I have not downloaded my hand histories every week.

Overall this is Bovada's issue, and they are placing the responsibility on me to show proof when their system doesn't allow me to do so now that time has passed. I would really like to be reimbursed for their technical issue and any advice in how to solve this issue would be greatly appreciated.

Good to know that they fixed it and are crediting players.

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04-23-2014 , 04:28 PM

#13658

Adebisi

veteran

Join Date: Apr 2006 Posts: 2,969

Quote:

Originally Posted by Ace Jackoff

I use Charter and just started having this issue about an hour ago. Bovada works fine on the wifi hotspot I use for backup. Is the solution the same as it was for the Comcast issue?

I have charter and can't get on. Just tried the google DNS thing and it didn't fix the problem.

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04-23-2014 , 04:30 PM

#13659

efficacy

veteran

Join Date: Oct 2005 Posts: 3,483

website down for me as well.

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04-23-2014 , 04:43 PM

#13660

scrub69

newbie

Join Date: Aug 2013 Posts: 42

yeah i cant login back either was playing a $5 sng had big chip lead with 4 to go and it frozed then i logged out and now cant get back in soo might be techinacal thing their worker on anyone call support

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04-23-2014 , 04:53 PM

#13661

jmrsplatt

stranger

Join Date: Jan 2014 Posts: 13

Yeah can't log in,. Was trying to register to the 10k guarantee but froze up and now when trying to log in gives an error message about cannot complete update, error... blah

But I wanted to say I also have Charter, up in Massachusetts... Hope they didn't block us.

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04-23-2014 , 04:53 PM

#13662

ratm2525

journeyman

Join Date: May 2011 Posts: 221

Was registered in 2 HUSNG's and hadn't got any action for about 25 minutes so figured something was wrong, tried to unregister and couldn't. I logged out and now I can't log in. I'm sure I got blinded down in those SNG's. Hope they refund for this. Have charter internet FWIW.

Can't log in to the web page either.....can somebody give me their support email address please?

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04-23-2014 , 04:56 PM

#13663

scrub69

newbie

Join Date: Aug 2013 Posts: 42

i got charter in minnesota never had a problem before so probaly didnt block us

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04-23-2014 , 04:57 PM

#13664

jmrsplatt

stranger

Join Date: Jan 2014 Posts: 13

Quote:

Originally Posted by scrub69

i got charter in minnesota never had a problem before so probaly didnt block us

Cool man, I appreciate the response!

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04-23-2014 , 04:58 PM

#13665

jmrsplatt

stranger

Join Date: Jan 2014 Posts: 13

I asked an IRC buddy to sign in and he had no issues.... So it is just a certain server group or something to that effect.... (i have no idea what i'm doing)

Quote

04-23-2014 , 05:09 PM

#13666

scrub69

newbie

Join Date: Aug 2013 Posts: 42

i can login on their website i got charter , and i took 2nd in my sng lol so i got bad just the a site thing now i guess like jmrsplatt said

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04-23-2014 , 05:31 PM

#13667

__w__

Pooh-Bah

Join Date: Mar 2007 Posts: 3,640

I have Charter, and I'm stuck trying to download the update

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04-23-2014 , 05:34 PM

#13668

jmrsplatt

stranger

Join Date: Jan 2014 Posts: 13

Dam. I just talked to a "Customer support rep". He wanted to transfer me to the poker department but they are swamped apparently. He indicated to me they were having some trouble but I should try the usual cookies/cache clear and reboot computer; said to call back after reboot if I couldn't log in. He wouldn't confirm if this error just happened within the past hour, but it did sound to be the case.

Still stuck at liveupdate but I'm not gonna call just yet.

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04-23-2014 , 05:41 PM

#13669

scrub69

newbie

Join Date: Aug 2013 Posts: 42

sounds like a problem they know about on thier end i guess

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04-23-2014 , 06:06 PM

#13670

BeerBottlez

Pooh-Bah

Join Date: Aug 2008 Posts: 3,909

Whenever several people experience the issue then it's a typically a bovada server issue which means it's worthless to uninstall/reinstall the software, clear cookies, or whatever.

The only thing that you ca do is wait for them to fix it.

Still down for me atm.