Umm
got a response after spending ages on filling it out, sent vid playing and all hands I had
and get same copy paste
Quote:
Information regarding action on your accounts was available in PKW app customer support in mandarin since April and this information was communicated to *my agent name* directly. Your accounts have been frozen because PKW has identified evidence of the use of prohibited 3rd party assistance tools. The use of any dynamic decision-making tools in game is strictly prohibited. This includes but is not limited to any software that provides advice about which action a player should take in real time (beyond static game-play statistics). Violation of this rule results in account closure and forfeiture of funds. Your appeal does not provide sufficient evidence to overturn our decision at this time but we will continue to review any additional information that you provide.
Hang on...Standard Hand2note does have positional stats that are just the same numbers but not static
I.e. I was using PFR by position and to make the hud smaller it'd show CO R1st in only when the player was in CO.
Can you confirm you are seizing funds for this, because that'd pretty much affect all hand2note users, a public hud that worked openly, and even Stars allowed positional stats until recently. And definitely weren't seizing funds (lol)
I've assumed you were talking about the live assisted AI or whatever that HU on PM is plagued by that i assumed is like a video game that tells you what buttons to click not just Hand2note just because it has dynamic numbers. And that's literally all I used
No hud
Then drivehud
Then hand2note when they worked
Again, what additional information I can provide when I have no clue what I've done wrong and I sent all hands I played, video of me playing and everything else you asked for, you must see how wrong this is surely as people have pointed out. And if you retroactively take money for using standard built in features in Hand2Note without warning that's just not right and I hope your "3rd parties" would agree
Last edited by Lemon93PCTSure; 06-02-2019 at 08:45 PM.