Believe you me, tons of accounts of honest players are blocked without explanation, this is the right place.

I'm sure there are some honest players who got caught up with bad groups, or who mistakenly had the wrong software active, or whatever. Hopefully they can appeal successfully.

But the players I'm talking about are the ones who aren't even under any kind of suspicion. They're known to be clean players, but their cashouts are just trapped by an administrative error. That should be easier to fix.

The blocks are random also AFAIK, people have some accounts blocked some not when they played exactly the same on both with just a hud without explanation, the site is just withholding money purposefully it would seem, I hope they won't outright steal it in the end, low rake or random blocks without proper evidence included

Today i just recieved answer from support:
Dear customer, here are the results of your review：



The security team has found evidence of of illegal software use (live assistance tools) via platform testing methods.

It is strictly prohibited to use any tool providing advice on what action a player should take in real time. Violation of this rule results in account closure and forfeiture of funds

PokerKing Asia try to forfeiture 75000$ of my own money.

I ran hand2note a couple of times, it worked incorrectly and I stopped using it, I didn’t use any other programs, lyndyhppr said before that there would be no seizure of using HUD.
Proof : http://joxi.ru/xAeXRv5SR5Wx52

As for now,in my opinion, this is just a $ 75,000 hoax and would not advise anyone to trust this brand.

I've got exact same answer. Not using anything else than DriveHUD for HUD and i have FlopZilla and PokerEqulab installed for working on my game. Have no clue what live assistance tool do they mean? Having Skype installed??? Not that i shared screen while playing...

Obviously all non chinese are HUD using sharks and deserve to be stolen from. That or they dont want to payout or cant.

the funny thing is that my friend who is not a professional poker player and played 1 account from the phone got a ban too for "live assistance".
I'm sure now that Pokerking Asia its a fraudulent poker room that stole millions of dollars of european players without any reason and evidence.
I was in Macau 2 weeks ago,and saw how chines guys still playing Pokerking.
I will try to do everything in my power so that people not only in Europe but also in Macau find out that either thieves or nonprofessional work in Pokerking Asia, and at any time your money can be stolen.

live assistant tool = Live GTO AI used rampantly on HU on POkermaster

Do you have any updates? Silence is everywhere. Pmduty answears like a bot without any specific information. There are rumors that all western players with big bankroll (more than ~$100k) are frozen and funds forfeitured. Is it true?

hello
I found ths thread and I m posting here as a last resort to get an answer about this situation .
I was playing nl on PokerKING with 3 accounts 25 50 100 and 50 100 200 . I had around 220k cny on all 3 accounts totaly . I never played 2 accounts on same table and never used any assistence software ( many times playing from real phones / tablets ), but my accounts got closed and I didn t get the chance to get my funds since then . As i undertand from the agent i was working with , all the accounts connected to his agency are closed down . I have no idea who are the other players he works with or if they did something wrong , but to get my money stollen because my agent worked with other guys also is absurd.
I ve been waiting for so long now and never got a chance to talk with someone from PokerKing who is responsible for this investigation . Blocking my money is basicly same as stealing

You are right, pking is a scam site and this is their exit strategy. They stole your money

This is unreal, today I wake up and see Bart Hanson promoting Pokerking US real money app , saying he's 100% behind the app and trusts the people behind it...It's The same app same interface just name PKC.
How's this even possible after what's been happening to so many western regs for months now? He's a guy I respect but I'd expect him to at least scan 2p2, I don't believe anyone would recommend Pokerking after what they've been doing when money is still in limbo for months without running interest on it

There is a skin on winning poker network called PokerKing. In no way linked to this BS? I mean have they started promoting in USA or something? Cause the app is called PokerKing Asia.

Pkc = english client pking asia but its not officially supported but same games

No he played "PKC" same exact interface, player pool, you have to deposit via Bitcoin as well play in RMB, same straddle structure. TBH I went back to delete my public comments on the video he posted to DM him instead, maybe he doesn't know what's been happening and I should've messaged him first, but got blocked+comments deleted instantly altogether. https://www.instagram.com/bart_hanson/ -last couple posts.

I mean come on Lindy or Bart if you're reading this, you can't hold people's money back not give proper appeal process to just regs playing normal poker with accounts blocked randomly and expect to not face backlash when you promote the site to western audience before you cleared out the issues

Would be nice if smn messaged Bart + linked this thread, seems very hard to believe he'd be 100% behind the site and promote it if he knew what was going on, he's got this whole big brand of his training site to protect etc.

Oh he knows, but just doesn't care.

Either that or he is completely incompetent, you pick.

Contacted Live Chat using google translate and they forwarded me to a new appeals department. Submitted info, fingers crossed.

They're now serving the US and Canada. No Europeans as of yet. Good luck anyone who still has money in limbo.

https://www.facebook.com/PKCPokerKingClub/

is new appeals department pmduty2018@gmail.com or something else?

I would be surprised if you get any different automatic respond than this:

"Dear customer, here are the results of your review：

The security team has found evidence of of illegal software use (live assistance tools) via platform testing methods.
There is also additional evidence of financial relationship with collusion accounts. It is strictly prohibited to use any tool providing advice on what action a player should take in real time. Violation of this rule results in account closure and forfeiture of funds. "

If you do, pls let us know

different email. log in go to live chat and request appeal email.

it's been hours and I've gotten no reply. Heartening, at least a little, as previous email correspondence received the stock reply above almost immediately.

What a disaster online poker is now.

(Yes I know some players are winning, I would hope so. They've been doing this for a long time now)

I think everybody that got scammed on king should check this brad_hanson's instagram and post there about what hapenned. I watched his video endorsing the PKC website, saying it s 100% legit etc.