They made a statement, that's obviously all you are going to get.

IMO either Stars needs to answer questions and make things right OR people should be aware of the situation and how it was handled so they can make good decisions about where to play and spend their money.

Your approach is correct, the issue is that it has become clear they are NOT going to address it any further.
Write up a summary, and leave it as the last post so that people that open the thread can understand what happened.
But continuing to post a long list of questions that aren't going to be answered, and following Lee around and taunting him in threads unrelated to this situation, is childish and dumb.

What is childish and dumb (and backwards) is saying things like the bolded above.

If a company acts scummy, people have the right to criticize them. Many who continue to bump this thread know full well that Pokerstars doesn't want Lee to respond and that Lee is too much of a coward to stand up for what is right when doing so would threaten his status with the company he works for.

People aren't expecting a response. The fact that Stars (and by extension, Lee Jones) refuse to respond says all you need to know about their ethics. The point is to draw attention to the matter so that the following strategy does not work:
Act like a scumbag. Put fingers in ears and say "na na na." Ignore issue.

That people like you are so willing to sit idly by, make pathetic grasps at "the real world," and allow something like this to be swept under the rug is the reason why companies like Pokerstars enact these types of strategies to avoid accountability.

What he means is that you have the right to choose not to do business with them.

This would bury the thread, which is exactly what the shady people behind it all want. Either it becomes a sticky or people will continue to bump the thread until Stars addresses the problem.

I have already made that choice. The thread is here to warn more people so they can make an informed decision.

Sent from my GT-N7105 using 2+2 Forums

Reading comprehension goes a long way.
I have never suggested that sweeping it under the rug is the right thing to do. There are correct ways to bring light to situations, and childish ways. There are several people that are going about it in a childish way.

Take the professional route and highlight the situation, and the way it played out. Don't continually bump a long list of questions that aren't going to be answered and follow Lee around 2+2.

Bumping a long list of questions that aren't going to be answered is the professional way to address this situation.

It draws attention to the thread by keeping it current and allowing people who haven't heard of this situation to familiarize themselves with the facts and with Pokerstars response (or lackthereof) to the facts.

Continuously bumping threads with no new content once the thread has run its course is the quickest way to get a thread locked.

To avoid the lock, you have to start offering fresh info with each new post.

AFAIK, Windows password on Jeans' computer was removed, right?

Considering that these guys were no amateurs, is it safe to assume that with small timeframe (like in this case), hackers won't be able to plant trojan without removing your Windows password?

The person who made the trojan/removal of windows password process is likely no amateur, but if it's done right, it could be written so that just booting off of a thumb drive does everything needed to install the trojan. So the people who broke into the hotel rooms wouldn't have had to have any sort of computer/hacking skills.

As an IT professional, assume once I get the laptop in my hands I could plant a trojan in about 5 minutes. And thats pretty basic boot to *nix partition remove the pw and insert a thumb drive run a batch file and voila. This is pretty simple stuff (creating the no/low fingerprint keylogger/trojan deployed via .bat a bit more difficult- but that can be done prior to visit).

The issue is not resolved. It has not 'run its course'.

Stonewalling shouldn't be a way to get out of an uncomfortable situation.

So you could do it without removing Windows password? Next time the victim opens his computer everything is normal like it has always been, no weird stuff like Jeans had?

Professionalpoker is referencing a rule in the rules sticky for NVG.

In enforcing that rule, he would be ignoring the context of the discussion that prompted him to post the rule and he would be ignoring the context of the thread as a whole. Call me crazy, but based on the history of NVG, locking this thread and referencing that rule would quite obviously go against the spirit of this forum wrt to holding powerful people to account for wrongdoing. I'm sure many of us here are familar with threads about UB/AP/Cereus, with threads about LockPoker, with threads about FTP, with threads about other questionable ethical situations. NVG has a long history of these types of threads, a history that shouldn't simply be ignored to achieve an end that will benefit a powerful poker site that a mod wants to remain on cozy terms with.

If any part of the last sentence were true the thread would have been closed a long time ago. Since it is not that part is ridiculous.

As long as there is a conversation the thread will stay open, as those other threads you mentioned still maintain. If there are only no-content bumps - it will get closed. Simple.

Just found this thread. I don't understand something very basic.
Can someone summarize what exactly was the intent of the "villain"?
If he didn't steal it, what did he want?
What does this have to do with poker?
Are people hacking poker logins and draining the accounts?

I think you need to set a password in BIOS not windows. You can use setup keys to modify bootup sequence in bios. You can load windows off a USB stick and plant a Trojan if no bios password. Something like that.

Not exactly. In this case planting software Sobthey can teamview your computer (and this see your cards) while playing against you

I'm curious why you would deploy it with a .bat file, was Jeans using Windows 98 or earlier?

Way down deep, windows is still MSDOS at heart.

hi

What i can recommend for every pokerpro who travels a lot and deals with huge sums of money in regard of how to secure your computer from tampering if your not in its vicinty:

1. remove your HD from you laptop
2. get a fast USB stick preferably usb 3.0 with 128 G or more capacity
3. install windows on it and encrypt it with truecrypt or bitlocker
4. set your laptop to boot from USB stick
5. set a bios password
6. every time you leave your laptop somewhere shut it down and remove your
usb stick to take it with you.
7. harden your windows according to this guide:
http://www.microsoft.com/en-us/downl....aspx?id=26137
8. dont use admin accounts to work
9. never accept files from email or chat even from friends use a virtual
machine with a extra windows installation for this also use this for
browsing and/or facebook
10.If you encounter something a situation like OP immediately call the police
and file a report
11.buy a small motion activated cam and put it in your hotel room so youre
always sure who entered you room and hide it good preferably in
something like a bag or case
12.but a gps tracker in your laptop
13.use linux and virtual machines for win applications
14.if this sounds overly paranoid you can send me all your moneys no problem
i will take good "care" of them

Yes I could do it without removing the password. When booting to the linux partition I would look at what user accounts are on the PC. 99% of the time there are multiple accounts. Assuming "jeans" had a windows login "jeans", I would just clear the password on the Administrator account. If you dont use that account you would never know that the password was cleared.

this. Doesnt matter what type of script. vbs, batch file, powershell... Just like a car, boat, or plane. Gets you somewhere by different avenue.