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FTP Remission Issues Thread ONLY. No polititard or history derails please. FTP Remission Issues Thread ONLY. No polititard or history derails please.

08-11-2015 , 12:14 PM
Quote:
Originally Posted by donger
Just got a call from a NY area code from a heavily accented individual asking me to verify my account name. I refused, saying that I would call in to verify info. He proceeded to tell me my address, bank name, etc and said that my claim was approved and would be in the next wave, which would be processed in about a month.

Anybody else get a call like this?
I got this same call in May but then was not in the next wave that was processed
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08-11-2015 , 03:23 PM
Quote:
Originally Posted by thegroupie
I got this same call in May but then was not in the next wave that was processed
Same. They needed more documentation from me.
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08-12-2015 , 09:08 PM
Got an update. They are doing bank testing for people from the June wave that had incorrect banking info. No timeline for payments was given. My obvious advice for people in the coming waves is to make sure your banking info is current. My routing and account numbers were correct but the bank had recently changed it's name. I'm guessing that is what caused my delay. Good luck to those still waiting.
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08-12-2015 , 09:34 PM
Quote:
Originally Posted by sonieme
My obvious advice for people in the coming waves is to make sure your banking info is current.
REALLY? A ****ing kindergartner could get their banking info correct. If your bank name changes.. I think I would think to myself.. oh ****.. I should call them and change my info. IMO.. anybody who ****ed up their info should get the shaft or most definitely just be shipped to the back of the line. It's because of morons like yourself this is taking years on end. Can't wait for the next wave of payments in 4 months.. the "people who got their banking info wrong again" wave.
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08-12-2015 , 10:28 PM
Quote:
Originally Posted by onemoretimes
REALLY? A ****ing kindergartner could get their banking info correct. If your bank name changes.. I think I would think to myself.. oh ****.. I should call them and change my info. IMO.. anybody who ****ed up their info should get the shaft or most definitely just be shipped to the back of the line. It's because of morons like yourself this is taking years on end. Can't wait for the next wave of payments in 4 months.. the "people who got their banking info wrong again" wave.

I understand your frustration but you're WAY off base here. We "morons" aren't the reason this is taking so long. The ineptitude and indifference of GCG along with an absurdly slow review and approval process from the DOJ is the reason this is taking so long.

In fact, I called before the last wave went out, was told my dispute was approved by the DOJ, my info was sufficient, and I would be in this wave. However, when payments went out mine wasn't included due to "incorrect banking info." Except my banking info WASN'T incorrect. When I went to update it, there was no need, nothing had changed and account number and routing number were the exact same as I had entered them over a year ago. My address was also correct. They could have easily just mailed a check. Or they could have contacted me at all. Which they didn't. They never did, in fact. If it hadn't been for my own diligence I still wouldn't know why I didn't get paid or how to "correct" it so I could.

They've been paying out large waves before end of fiscal quarters while handling smaller waves for various deficiencies in between. I'd bet you dollars to doughnuts that these main waves are scheduled quarterly with the handling of deficiencies in between having ZERO effect on the length of time between waves.

There are plenty of reasons to be irritated and plenty of people/entities to be irritated with, but someone who accidentally entered their routing number wrong, or in my case did NOTHING wrong, isn't the reason this process has been as slow and painful as humanly possible.
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08-13-2015 , 02:27 AM
Kind of unreal that each wave is actually two waves and it takes this long to reprocess the wrong bank info claims.
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08-13-2015 , 12:53 PM
Quote:
Originally Posted by JadeLane
I understand your frustration but you're WAY off base here. We "morons" aren't the reason this is taking so long. The ineptitude and indifference of GCG along with an absurdly slow review and approval process from the DOJ is the reason this is taking so long.

In fact, I called before the last wave went out, was told my dispute was approved by the DOJ, my info was sufficient, and I would be in this wave. However, when payments went out mine wasn't included due to "incorrect banking info." Except my banking info WASN'T incorrect. When I went to update it, there was no need, nothing had changed and account number and routing number were the exact same as I had entered them over a year ago. My address was also correct. They could have easily just mailed a check. Or they could have contacted me at all. Which they didn't. They never did, in fact. If it hadn't been for my own diligence I still wouldn't know why I didn't get paid or how to "correct" it so I could.

They've been paying out large waves before end of fiscal quarters while handling smaller waves for various deficiencies in between. I'd bet you dollars to doughnuts that these main waves are scheduled quarterly with the handling of deficiencies in between having ZERO effect on the length of time between waves.

There are plenty of reasons to be irritated and plenty of people/entities to be irritated with, but someone who accidentally entered their routing number wrong, or in my case did NOTHING wrong, isn't the reason this process has been as slow and painful as humanly possible.
Idiots putting in the wrong info surely isn't speeding up the process.
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08-13-2015 , 02:28 PM
Quote:
Originally Posted by PeopleMover
where they returning a call to you? Did you leave them a message to follow up or was it random? Were you a part of the wrong bank info or "by end of 3rd quarter" e-mail group?
I was worried this was a phishing attempt. After calling GCG and escalating to a supervisor, it dawned on me that I had called them over a month ago asking about the status of my claim, and they had promised a call back.

To those of you acting like incorrect information is the fault of those affected: get a clue. There is no easy way to verify your information. If you could just go to a web site, supply credentials and view and update your information, I doubt many people would have this problem. As it stands, you can't even update anything over the phone. To update your information, you need to actually compose an email to a catch-all email address (info@..) and pray that someone reads the email and correctly enters the data.
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08-18-2015 , 06:54 PM
Not sure what this means but I am a false affiliate. They called me to provide bank statements from that year for proof that I did not cash checks that never came. (In NY the checks were slower the last year) I don't want to have/give false hope but this seems to be moving forward.

I had 5 figures and I am disputing 100% due to them mislabeling rakeback as affiliate payment.
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08-18-2015 , 07:44 PM
Quote:
Originally Posted by Stickit69r
Not sure what this means but I am a false affiliate. They called me to provide bank statements from that year for proof that I did not cash checks that never came. (In NY the checks were slower the last year) I don't want to have/give false hope but this seems to be moving forward.

I had 5 figures and I am disputing 100% due to them mislabeling rakeback as affiliate payment.
I take it that you got this call today? I am disputing about 20% of my balance (attempted cashouts before black friday) and was labeled an affiliate because I signed up for the affiliate program, but I never got anyone to sign up, so never received any money as an affiliate.

It's nice to hear they are starting to process some accounts where people were mislabeled as affiliates. Gives me hope that I might get paid this year! Hopefully we get some more similar reports soon. Anyone else get a call?
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08-18-2015 , 08:53 PM
Message was left yesterday/Monday. I returned the call today w/voicemail and received a call back an hour later. He wanted three months of bank statements from the time I had requested checks through end of May 2011. Seems like a good sign though.
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08-21-2015 , 09:22 AM
give us our money It's almost September tho! Anyone in incorrect bank info have any updates or test deposits?
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08-21-2015 , 11:23 AM
Quote:
Originally Posted by PeopleMover
give us our money It's almost September tho! Anyone in incorrect bank info have any updates or test deposits?
I called earlier this week and was given the "shortly" line again. Though as of yet there is no date to pay incorrect banking info from the last wave.
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08-21-2015 , 11:25 AM
Cant believe this is still going on. I was in the first wave in March of 2014 and couldnt even imagine still waiting. Good luck everyone, hope everyone has money back soon
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08-26-2015 , 06:15 PM
ugh wtf

"Thank you for your email. Your petition is still under review and we do not currently have a timeframe as to when you will receive payment. If anything further is needed, we will contact you at this email address."
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08-27-2015 , 06:33 AM
Quote:
Originally Posted by King~of~Diamonds
ugh wtf

"Thank you for your email. Your petition is still under review and we do not currently have a timeframe as to when you will receive payment. If anything further is needed, we will contact you at this email address."
were you labeling affiliate? FTP pro? disputed?
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08-29-2015 , 10:10 AM
Quote:
Originally Posted by King~of~Diamonds
ugh wtf

"Thank you for your email. Your petition is still under review and we do not currently have a timeframe as to when you will receive payment. If anything further is needed, we will contact you at this email address."
Same here. I was labeled an affiliate but never collected any affiliate payments. My balance was around 10k, of which 4k came from rakeback payments from rakebackpros. So, they know my balance of 6k and I disputed 4k. I'm still under review.
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08-31-2015 , 05:18 PM
E-mailed them asking for an update, just got this response. Still no date.

If your claim is approved by the Department of Justice, you will be included in a subsequent round of payments, which we expect will be issued by the end of the third quarter 2015. However, we currently do not have an exact payment date regarding the third quarter 2015 distribution.
Regards,

Claims Administrator (AM)
Info@FullTiltPokerClaims.com
(866) 250-2640
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08-31-2015 , 05:19 PM
Just a disputed balance. No affiliate or pro status.

I was thinking slam-dunk end of September wave, but it doesnt look like it will happen.
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08-31-2015 , 05:25 PM
Nothing is a slam dunk with this company until the money is in your account.
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08-31-2015 , 05:33 PM
Fkn absurd you guys are still waiting. I really feel bad for you guys, this company is just a total joke. Was painful enough waiting for the first wave of payments to get my money..It's been a ****long time since then.. Like 18 months right?
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08-31-2015 , 05:53 PM
A total joke. July 19th was the "deadline" to submit updated banking info. It has been 6 weeks and I don't think anyone has even seen a test deposit yet.... These people are straight up crooks, just as bad as the company from which they're supposed to be distributing money back to its rightful owners!
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08-31-2015 , 06:25 PM
Maybe Q3 2015 will finally be the wave they pay my single black Friday cashout. After all, it's likely one of the simplest of disputes so naturally almost all of us in this situation are still waiting.
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09-01-2015 , 06:57 AM
Well today is September, a month a lot of us have been waiting for.
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09-02-2015 , 11:08 PM
Paid in full!!!! Finally!! Good luck to anyone still waiting!!
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