New Message from today (same excuses I heard before and money is still pending):
Hello Martin
I sincerely apologise for the slow response to your query, as we have been upgrading our LiveChat software and it seems that communication was not escalated in the usual manner.
I believe the delayed payment has been made to your Ecocard account today, but need verification of this. Please allow me to respond to you fully by end of day tomorrow.
Kind regards
Lynn de Freitas
Marketing
ActionPoker Network
Thats my answer:
Hello Lynn,
ist nice to become finally some feedback in this case.
I heard many times it will paid out in the next 24h and I feel a little bit tricked already.
The payouts still pending (picture is attached).
Now its time for some action!
Please tell me asap what exactly is here the "show stopper".
If you need some identification (bank account, passport ) from me please tell me.
I played alot on your network (many thousands of rakeback) and I hope you want to keep a good customer relationship.
I want to inform you that I keep the whole community informed what will happen here (2plus2, bankrollmob, casinomeister) and I also informed 'complaints@gamingcommission.ca'.
Here I post under the name MartyMcfly82 and my username at paynorake is Marty2045:
http://forumserver.twoplustwo.com/28...72/index2.html
The "operations@actionpokernetwork.com" only sent me standart excuse emails.
Now they not answering me any more.
I heard about a server crash and this in no problem as long as you keep the users informed about.
I want forget about this long payout situation as long as I get my money soon (also the new payout 1700 $ from yesterday).
Thanks for you Feedback.....
Kind Regards
Martin S.
Last edited by MartyMcFly82; 03-07-2010 at 02:54 PM.