thanks but that is/was 2 years ago ...

Can anyone second that the money is held at ongame directly?

I haven't heard of any change so I doubt it is. But if you want to know for sure you should go to the source, not ask here.

Teddy used to be my contact person for payment matters, even when he was no longer my AM. Maybe he didn't make the payments himself, but he was still responsible for making sure they happened? How long have you worked with Heypoker? I'm talking mid-late 2008, early 2009 iirc.

I've had a lot of players contact me since this was posted, so I just wanted to follow up again on this. I've been with Hey since they first started working with affiliates on the Ongame network and to the best of my knowledge this is the time when Teddy was brought into the company. He was also in charge of payments and all the other standard AM responsibilities. I've always been paid my commissions by them and If there actually are any affiliates that have not been paid then this is something that most likely should have been done by Teddy and Im sure the current AM will sort out.

My guess is that Ongame made the site send out the newsletter to let people know that the things Teddy had setup at the company would not be continued.

Just take this sentence in the newsletter:
-It is advised that communication with him be ceased out of fear that some players and affiliates may be coerced into activities they would normally abstain from.

This sounds like something that Ongame has asked them to send out.

In regards to him leaving, Im pretty sure Teddy did in fact leave the company himself. Hey were in the process of firing him but he decided to leave himself in order to save face as it would have looked worse had he been sacked by the company. My affiliate manager there had already contacted me to let me know that they were getting rid of him.

Anyway, I just wanted to let everyone know that Ive had no issues with my affiliate payments and that I've only had positive experiences working with the people who are now in charge of the company.

Here is the email response from support@heypoker.com when I enquired which company holds player balances:

I have some skepticism of this because of the Futurebet experience, but it's possible that it is/was a mixed network: some sites do their own banking, others don't.

My understanding was that they were on the DGN network when they went down.

Future Bet has screwed players more than once. Numerous players and skins definitely lost money with them when they were with Ongame and then more later with DGN. Now at least one or more sites that were linked to Futurebet have moved to the Merge network. That probably won't have a good result for players either at some point in the future.

i was affiliate 5 months on heypoker, i had many troubles with teddy and many late things and promise were not done

just to say that fred and greg are FAR more professional

I followed this up with a message to ongame, here is the reply:

I sent an email asking for both parties to clarify the apparently conflicting answers. No response to date.

I don't play at HeyPoker, and the former Director of Operations may just be a disgruntled ex employee, but when he posts something like this:

"The reason for having those thoughts was mainly based on the liquidity of Heypoker and the way that corners has be cut every month, to be able to pay affiliate and furthermore there are affiliates who has never been paid and never will get paid."

I'd be worried. After what happened at Battlefield Eurolinx et al if I had money on this site I'd get it off. Just my 2 cents.

I looked back at a news article from the time: Ongame gave them a termination notice, but worked with them to transition to another network.

That was undoubtedly a better PR strategy than Microgaming's: Ongame separated themselves from blame.

It was undoubtedly worse for the players than what Microgaming did: Ongame allowed the Ponzi scheme to continue, so more players lost money.

Anyone got money off hey poker recently? I notice that there are problems with the Cashier . They ask you to try again later if you experience errors. I thought nothing of this until I read this thread. All this info together makes me worried. We aree not talking huge numbers here, but it's 2/3 of my roll on this site.

All my cashouts have been processed quickly and correctly since I joined 4 months ago. This includes two cashouts made since this thread was made. I have no idea what the "problems with cashier" thing refers to, most probably the bug in ongame where your cashier can miss a buyin when you close a table - but so far as I am aware this is nothing to do with Heypoker and although its common everyone gets their balance correct in 24hrs.

I do admit that I have cut down my roll there to a bare minimum as I consider my options.

It's always incredibly worrying to hear the word "liquidity" near your money, on the other hand there is no hard evidence (that I know about) of any player actually having a single cashout issue with regards to Heypoker.

I would really love some input from Ongame/Heypoker on this please.

one of the main reasons i used to play at hey was the vip shop, on which you could spend points on top of the bonuses.
the shop has been closed from i believe at least one year, with the same message on their site "we will open soon". i've sent several emails and i've got the same answers. i just think the only reason they don't re-open it is it's going to cost them too much money.
i am not surprised to hear about possible liquidity problems.

it would be nice the hear somebody from hey on this matter

i don't see the conflict in hey being owner of the balance and the funds being held at ongame

The question is - If a skin goes into liquidation who holds/owns the player balance and does the player become a creditor of the skin. In other words does the player lose his roll if a skin goes busto?????

A very serious question and one I really want an answer to.

I just think that it's more likely for a skin to go under than an actual network. Of course it's totally possible for ongame (or Bwin who own ongame) or even FT/Stars to go into liquidation, but these companies have real value in a public image. Whereas at a small skin the directors/shareholders could easily justify some creative accountancy to themselves if things got tough.

Got an email to say this was being launched next month afaik.

Curious how they shoot an Email out once the subject come up in this thread. And odder still how it doesn't open till next month.

Well the guy who posted above you for one.

anyone having problem to log on the affiliate tool? the site seems not to be secure anymore

i need to claim "i understand the connexion is no longer certify"

There's a new login link (which is SSL encrypted), see the latest heypoker affiliate newsletter.

I've got this crap from since late last year. First it was after new years, then it was february then it was march...
That's about when i said ok, i'll just take my business elsewhere kthxbai.

Hi,

I am in touch with oscar.bjorlin concerning Heypoker affiliates programm.

Is it working well with him now?

any answer yet?