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04-28-2008 , 08:06 PM
Thanks for this thread, guys. It's good to know I'm not the only one wondering what's going on.

I just did my first FT withdrawal.
Requested $1K bank transfer on 4/17, approved on 4/18, and I'm still waiting on the money. I haven't received an email about any delay, so hopefully the 10-day window will hold true. I'll post here once I receive it.
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04-28-2008 , 11:44 PM
I'm only at 8 days, I shouldn't complain at all (apparently??). The lack of any email notification at all is disturbing though, I gotta say
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04-28-2008 , 11:55 PM
donate.barackobama.com

an american who doesnt hate freedom
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04-29-2008 , 12:34 AM
u guys shouldn't allow yourselves to get life busto for this exact reason with the current "state of the game" with legislation and such

I would be pissed too, but don't blame FT for your bustoness
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04-29-2008 , 08:22 AM
I'm not sure about Barack Obama. He said the internet was the "wild west" of illegal activity and doesn't support poker play on the internet.
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04-29-2008 , 09:06 AM
Quote:
Originally Posted by LT22
u guys shouldn't allow yourselves to get life busto for this exact reason with the current "state of the game" with legislation and such

I would be pissed too, but don't blame FT for your bustoness
You're right. I think a lot of us got in this bind because we got so used to being able to withdraw money via Epassporte fairly instant. I miss them

The lesson is not to be reliant on being able to cash out quickly.
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04-29-2008 , 11:14 AM
Of course people should be prepared with multiple months worth of living expenses. That said, Tilt should be able to provide a resonable time line for withdrawals, as well as providing answers to specific emails. I'm not a fan of looking for reasons to justify the current situation as OK, b/c it just isn't.
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04-29-2008 , 11:26 AM
Quote:
Originally Posted by AlanDyer
donate.barackobama.com

an american who hates america
FYP
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04-29-2008 , 02:32 PM
Well, I've got three cashouts working right now. One on the 14th that I've seen no sign of...emailed support last night and have heard nothing.

They need to get their crap together.
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04-29-2008 , 03:44 PM
gtpitch are all 4391 of your posts this useless and off topic? You just seem to post sarcastic comments that are dumb and unfounded. Please post your political hate mongering somewhere else.

I'm still waiting on my three cash outs to hit my bank account. Im going to send FTP an email, not that it will help.
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04-29-2008 , 04:25 PM
Today is the first day I woke up and actually got pissed off that it wasn't in my bank account. Starting to get a bit ridiculous... especially w/ them not replying to anyones emails
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04-29-2008 , 04:39 PM
Quote:
Originally Posted by cnapmak
gtpitch are all 4391 of your posts this useless and off topic?
Exciting life he must lead
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04-29-2008 , 04:47 PM
Can I make a bank transfer to someone else's name? As in the one not associated with my FTP account?
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04-29-2008 , 06:06 PM
What exactly is the cause of the delay? I have no idea how these processors work. We seem just to accept when they take weeks with no excuse whatsoever but what is the underlying reason when we don't get checks or transfers in a timely fashion?
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04-29-2008 , 07:11 PM
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Originally Posted by ChoicestHops
What exactly is the cause of the delay? I have no idea how these processors work. We seem just to accept when they take weeks with no excuse whatsoever but what is the underlying reason when we don't get checks or transfers in a timely fashion?
Would be really cool if Full Tilt could have a site where they showed the status of the processing. So if they have a batch system it could show a timeline for it. And update us on any delays so there wouldn't be threads like this with a lot of speculations. The internet allows for internal processes to be transparent so it's time for businesses to start using it to it's full advantage.

Does anyone know if FTP have outsourced this to another company, and in which case what company?

BTW: I withdrew another $700 today to see how long it takes. Last one I got in 5 business-days.
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04-29-2008 , 07:16 PM
I'm not sure FTP did themselves a favor by releasing Doug as their 2+2 lacky. His presence in some threads makes his absence in others so much more noticeable.
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04-29-2008 , 07:23 PM
It might be different with checks, but tbh I don't think they have broken any time limit promises with bank transfers. Still, it shouldn't taken 3 weeks to get this **** done in the first place. I think it would be very considerable and reasonable for them to give us an update, but I don't think they have done anything wrong yet by not saying anything.

Once May 8th rolls around, which is apparantly the date that all recent transfers should absolutely be done by (which also happens to be the 15th BD on my current withdrawal), then we can REALLY start to get ****ing angry...
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04-29-2008 , 07:33 PM
Quote:
Originally Posted by BillyJoel
Does anyone know if FTP have outsourced this to another company, and in which case what company?
Yes it has been outsourced. I don't know to which company and I don't want to know. Having that information publicly available can only be detrimental to us.
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04-29-2008 , 07:35 PM
Quote:
Originally Posted by EvanJC
I'm not sure FTP did themselves a favor by releasing Doug as their 2+2 lacky. His presence in some threads makes his absence in others so much more noticeable.
You really think that Doug needs to pop in here to say "Echeck traffic is up and payout times are down as a result"? It's pretty obvious why this is taking a good bit a time and nothing Doug says will do any good.
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04-29-2008 , 09:52 PM
Quote:
Originally Posted by blackize
You really think that Doug needs to pop in here to say "Echeck traffic is up and payout times are down as a result"? It's pretty obvious why this is taking a good bit a time and nothing Doug says will do any good.
It's obviously more than just echeck traffic being up - if that were the case then some of the echecks would be going through.
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04-29-2008 , 11:49 PM
Quote:
Originally Posted by blackize
Yes it has been outsourced. I don't know to which company and I don't want to know. Having that information publicly available can only be detrimental to us.
So email us with the info. After all its our money.
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04-29-2008 , 11:55 PM
he said he didn't know which company... and i agree who cares what company... we can't do anything about it... put me in the requested on the 16th still nothing crowd....

edit... but i've had this option since it started beta testing and has been SUPER fast every other time so hopefully its just a temp thing...
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04-29-2008 , 11:58 PM
Quote:
Originally Posted by ktulu22
It's obviously more than just echeck traffic being up - if that were the case then some of the echecks would be going through.
I think this came up in a similar thread about stars echecks... its not that they cant proccess them fast enough -- the entire system is automated... thats why they call it ACH... there arent like a bunch of guys with adding machines and green visors doing this.

Anyway, regular people like you and I can't initiate ACH transfers, just like we cant charge peoples credit cards. If we want to do either we get a third party proccessor to do the transaction for us... usually that third party proccessor is a merchant bank or financial services company of some sort.

Because of legal restrictions, stars and FTP have to actually go a setp further than this. They have to get a third party front company to go get a merchant bank account (technically a fourth partyi guess) to proccess their transactions.

Because fraud is a bigger concern in ACH transactions than in credit card transactions, its usually a lot more difficult to get a merchant account to proccess ACH transactions. Most places will require to keep a certain porportion of your monthly transaction volume on deposit in reserve against possible fradulent activity and chargeback, and set an absolute limit both on the total dollar volume of your transactions and on the number of transactions.

So when stars proxy comany got this merchant ACH account, they were asked something like "how many transactions do you expect every month" "what do you expect your $ transaction amount to be every month on average." If they said something like "1000 transactions a month, with $500,000 volume" the merchant bank might come back and say "OK, well you can do up to 1500 transactions a month, and a total of $700K volume, and you have to leave 100K on deposit with us to cover potential fraud, nsf etc"

My guess is that after Epass pulled out it set off a flood of withdrawals, which in turn put the financial servixces companies that both FTP and PS are using (there are several, and both companies are using the same ones afaik...) over their transaction limits. after which the plug got pulled for tyhe month

If i had to guess, these limits reset every month, and the "missing" wds are going to be sent on the first and show up in ppls bank accounts on fri mon and tues.
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04-30-2008 , 12:14 AM
cool, thanks a lot for the info, I am now feeling a lot better about this because today is the last day of the month!

also, when someone said that may 8th was when all of the withdrawals requested around the ~17th would be done by..well, it makes sense now.
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