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FTP checks thread FTP checks thread

09-29-2009 , 11:59 PM
Quote:
Originally Posted by wdcbooks
I requested my first check on 9/25, recieved 9/28. It had a goofy slip with the check encouraging me to cash the check from my "internet merchant" right away.

Original request for me 9/14

Mailbox is still empty.
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09-30-2009 , 12:08 AM
Quote:
Originally Posted by CoopDaddy1
Walked out with 20 Benji's.
X20
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09-30-2009 , 02:59 AM
Still waiting on a check I requested 3 weeks ago.
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09-30-2009 , 05:39 AM
In anticipation of the upcoming UIGEA enforcement taking full effect in Dec. I requested a check for $19,000 from Full Tilt on Sept. 3. Haven't got anything yet...
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09-30-2009 , 10:16 AM
^^^ not possible
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09-30-2009 , 01:42 PM
requested a check on
9/18..

still nothing. c'mon fulltilt!

will update asap
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09-30-2009 , 04:22 PM

According to our records, your check for $xxxx was mailed by our check processor on 17th September, check number 6xxxx.

Please note that regular United States Postal Service (USPS) delivery can take 15 business days, and it has been 9 business days since your check was sent.

Thank you for your patience, and if you have any other questions, please feel free to contact us
.


Well atleast they do respond even though mail has never taken that longer before not even close to that long.
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09-30-2009 , 07:24 PM
Quote:
Originally Posted by bcctmv
I withdrew a $1,000 check on September 4th. I haven't received the check to date and have written 3 emails to Cashier Support and have not received a reply. WHAT IS GOING ON WITH FULL TILT JOKER???
Still no check...and not even a response from either Cashier Support or Support. This is getting ridiculous.
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09-30-2009 , 07:32 PM
Quote:
Originally Posted by bcctmv
Still no check...and not even a response from either Cashier Support or Support. This is getting ridiculous.
1 - Are you sure that you are sending to the correct e-mail address? (ie. fulltiltpoker.com and not just fulltilt.com - sounds dumb, but I've done this in the past.)

2 - Have they ever responded to you at all? Most people do seem to be at least getting acknowledged.

3 - If they have acknowledged you in the past, have you tried politely asking for an update or just another acknowledgement that they are still working on it? Even though you want to reach through the internet and grab them, they're probably more likely to respond to civility.
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09-30-2009 , 08:32 PM
Quote:
Originally Posted by OneOut
1 - Are you sure that you are sending to the correct e-mail address? (ie. fulltiltpoker.com and not just fulltilt.com - sounds dumb, but I've done this in the past.)

2 - Have they ever responded to you at all? Most people do seem to be at least getting acknowledged.

3 - If they have acknowledged you in the past, have you tried politely asking for an update or just another acknowledgement that they are still working on it? Even though you want to reach through the internet and grab them, they're probably more likely to respond to civility.
I'm definitely emailing the correct address as I've received replies in the past. In this case I'm only receiving the standard "This message was automatically sent from Full Tilt Poker, and no response is necessary.

We have received your email, and a representative will respond to you shortly.

Thank you for playing at Full Tilt Poker"

I have been civil in all of my communication with them. I'm just not getting anywhere at all. No reply. No nothing.
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09-30-2009 , 10:54 PM
It's not your fault bcctmv. They have taken this line many times, obviously it is very unfortunate.

It will get worked out, just wanted to let you know that this is not the first time this has happened. This is pretty much what they do when they don't have an answer or update for someone.

gl
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10-01-2009 , 01:02 AM
Thanks man....sure hope so. It's just funny how they'll instantly TAKE our money, but when it comes time to PAY us they take a month or more.
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10-01-2009 , 04:24 AM
it normal for FT to approve second check b4 1st?

9/28 check 1 processing
9/29 check 2 processing
9/30 check 2 approved

i wanna take out a few more checks, but wanna make sure these are all straitened out...

I just wanted to ask b4 I start bombarding them w/ emails.
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10-01-2009 , 04:55 AM
Quote:
Originally Posted by john voight
it normal for FT to approve second check b4 1st?

9/28 check 1 processing
9/29 check 2 processing
9/30 check 2 approved

i wanna take out a few more checks, but wanna make sure these are all straitened out...

I just wanted to ask b4 I start bombarding them w/ emails.
If they were not for half of the max, they may have combined the two. I have seen this with checks a day apart.
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10-01-2009 , 09:00 PM
Quote:
Originally Posted by Nofx Fan
If they were not for half of the max, they may have combined the two. I have seen this with checks a day apart.
nah,

the 9/29 check request has already arrived.
I sent them an email, and they said they are just backed up a a little bit. hopefully the 9/29 check gets approved today or tomorrow.

I wish they they had $5k check, it seems like there were fewer problems back then.

They are sending me small amounts of $$$ into my account for no reason. today, I got 3 small transfers from FTP for like $50 (total) for no reason?
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10-01-2009 , 09:11 PM
Quote:
They are sending me small amounts of $$$ into my account for no reason. today, I got 3 small transfers from FTP for like $50 (total) for no reason?
I'm guessing it's from that Take 2 promotion this month. You get $50 if you play 25 days.

I earned $25 bucks but don't remember them depositing as I went(it was $5, $10, $10, $25 increments) so I guess they're rolling out the extra dough now since the month is up. I didn't get mine yet though. :\
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10-01-2009 , 09:44 PM
Requested: September 25
Approved: September 28
Received: October 1

I live in DC fwiw and the processor was in CA.
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10-02-2009 , 01:28 PM
Req-Oct. 1
Approved-Oct. 2 (12 hours later)

Will update when it arrives.
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10-02-2009 , 02:24 PM
Req'd - Sep 21
App'd - Sep 22
Rec'd - Sep 26
Deposit - Oct 1
Cleared - Oct 2

Live in Texas. CA processor.

Last edited by cbtruck15; 10-02-2009 at 02:24 PM. Reason: more info
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10-02-2009 , 02:37 PM
Requisted 9/24
Approved 9/24
Still havent received it.... Live in AZ
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10-02-2009 , 03:36 PM
Still no check from Sept 5th request date.
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10-02-2009 , 04:28 PM
Still no check it was approved on 9/17.
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10-02-2009 , 08:40 PM
got my check in 1 week from day requested. It arrived in late sept. It was for 2400$ and cleared.
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10-03-2009 , 04:39 AM
Never got the check I requested on Sept. 3rd. Right now, it's 2 days from the deadline of being cancelled, then they'll redeposit it back into my account. Took awhile just to get that information.

But, I requested a check on Wednesday night at about 11pm my time. I got it today. That's what timeframe I usually get. I'll be cashing it tomorrow instead of depositing it to make sure all's well.
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10-03-2009 , 02:19 PM
Cashed with no problem at all.

Guess it's back to normal now.
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