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10-15-2009 , 02:12 AM
Lee, are you willing to say that you "staunchly" oppose HUDs? For some reason this other guy thinks calling me dumb will cover up the fact that he's putting words in your mouth.
CakePoker / Cake Feedback Thread Quote
CakePoker / Cake Feedback Thread
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CakePoker / Cake Feedback Thread
10-15-2009 , 02:28 AM
Quote:
Originally Posted by Chazley
Lee, are you willing to say that you "staunchly" oppose HUDs? For some reason this other guy thinks calling me dumb will cover up the fact that he's putting words in your mouth.
(not his words, but my inference)

You, sir, are an idiot. Now, I'm calling you dumb. Previously, I was just questioning your reading ability.
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 03:26 AM
If cake ever allows HUD i think i will play somewhere else.
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 04:19 AM
Quote:
Originally Posted by AcesFullMoon
(not his words, but my inference)

You, sir, are an idiot. Now, I'm calling you dumb. Previously, I was just questioning your reading ability.
I think you're just mad that I called you out. He never at any point gave out any hint that he was staunchly opposed to HUDs, he said it is the policy for now. How you can take that and say I'm dumb and say that it infers he means he's staunchly opposed to it is... dumb.
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 05:20 AM
This is my final post in this ridiculous argument. I'm feeling bad about cluttering up the thread, which is exactly what Mr. Jones requested we not do, especially on this HUD issue. That said, here chazley. I know you struggle with the whole reading thing, so I'll bold the highlights.

Quote:
Originally Posted by Lee Jones
Hi folks -
As regards HUDs, for the foreseeable future, Cake will not permit HUDs or any tracking software that allows you to evaluate the play of anybody other than yourself. You are welcome to disagree with this policy, and I know some of you do. However, please don't bring constantly bring it up in these forums; it just creates clutter that overshadows other discussion.

You are, of course, more than welcome to contact me via PM or email to tell me what a wrong-headed policy this is, but please don't constantly beat this dead horse in public.
Quote:
Originally Posted by Lee Jones
Regarding HUDs and my "not for the foreseeable future" comment: that is the way of the world, my friend. The moment you say "always" or "never", karma has a way of coming around and biting you in the butt. This is a business decision, and such decisions must be made with the understanding that you might have to change it. It would be naive and foolish for me to say "always" or "never" about pretty much any aspect of our business.
Quote:
Originally Posted by Lee Jones
There are two schools of thoughts about HUDs:

1. HUDs are a fine thing and allow people to play many tables simultaneously because the HUD provides enough information to make quick "Just got here and need to take an action Right Now" decisions.

2. HUDs are undesirable because they further increase the gap between the sharks and the fish, and make fish-finding too easy for the sharks.

PokerStars is in school #1. Cake is in school #2. We consider being in school #2 to be an important market differentiator. [1] Cake management is, as far as I can tell, 100% on board with school #2 (they were in that school before I got there) and we have no plans to change for the foreseeable future.

Best regards,
Lee Jones

Cake Poker Cardroom Manager

[1] Speaking as Lee Jones, personally, this is one of the compelling things that brought me to Cake. I think that the ever-increasing technology in the hands of the sharks represents a danger to the entire online poker ecosystem. This is particularly true unless/until the U.S. fully opens its doors and account funding becomes as easy as buying a book from Amazon.
Quote:
Originally Posted by Lee Jones
I didn't say it will always be our policy. I said that at this time, we have no intention of changing it. There is a subtle but important difference. Any business that says they will never do X, unless there are matters of law or ethics involved, is being foolish. I still believe that prohibiting HUDs and tracking software is better for our player base and for our business. At some point, I might change my mind.
*A dead horse is defined as a dead issue. So, HUD policy isn't up for debate.
*Might have to change it, he said. Yeah, sounds like he's really on the fence.
*Cake is 100% in the school of thought that HUDs are bad for the poker ecosystem.
*Mr. Jones found Cake's non-HUD policy to be one of the compelling things that brought him to Cake.
*He (rightly) suggests that HUDs are a danger to the poker ecosystem, the second time he's suggested this.
*Better for the players, better for the business.

Let's review the meaning of staunch: firm or steadfast in principle, adherence, loyalty, etc.; characterized by firmness, steadfastness, or loyalty; impervious to water or other liquids.

Yeah, I feel pretty good saying that I infer Mr. Jones is staunchly anti-HUD, what with him saying as much. Notice that staunch also refers to something that is impervious to water or other liquids. I think it's safe to say that Mr. Jones is staunchly anti-HUD, as well as staunch in that he's impervious to all the tears you've shed over this topic.

I couldn't help but notice you announced your intention to leave Cake on 9/1. I have to apologize for my insensitivity--I didn't realize you were going through such a long, drawn-out breakup. Your tears ain't gonna change nuthin' though. Cake will remain HUD-less for the foreseeable future.


Quote:
Originally Posted by Chazley
He never at any point gave out any hint that he was staunchly opposed to HUDs, he said it is the policy for now.
ORLY???
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 06:06 AM
Okay. I am one of the biggest grinders cake has ever had, having 20-24 tabled on any occasion that I can get that many tables going. I have never used a hud for any extended amount of time in poker before, yet I know very well the benefits they provide and how to use the information.

I don't give a crap whether they allow huds or not. If they allow them, I will use it and occasionally profit form the information, but I know I am already good enough (3-6BB/100 depending on the game) that a hud can't possible add the 3BB some would claim it would to my profit. Plus, I know full well how to take advantage of hud users, which is what I would mostly use a hud to do. It's very easy to use the numbers against someone who is so blindly following them.

So to all you naysayers about huds...look at the bright side. There are benefits too. Just have to use your brain, like you are already used to doing without huds. To those who wants huds on cake, also get over it and learn to be a better player without them, or go play elsewhere.

Claiming that hud use would greatly increase cake's profit is an unfounded, ridiculous thing to claim; especially when you have no clue what the general cake population thinks and how they would react.

In conclusion, if huds ever get allowed, please bring your nitty hud using butt over to cake so I can abuse you until the cows come home.
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 08:01 AM
Lee, can you please help me, I am having a problem with the cashier. I am trying to send the cashier some documents so I am able to cash out. They want a bank statement, drivers license , and picture of front and back of my credit card. I originally scanned all of them at work on my color scanner that then emails them to me, and i sent them over. They only excepted the bank statement because the others were too blurry they said. (They didnt even look blurry to me). Then I used my Iphone to take digital pictures of the credit cards and license, which were even more clear. Still they all get rejected. Now I zoomed in on them for my 3rd attempt, and they accepted the credit cards but still arent excepting my license. How am I supposed to send in a perfectly clear picture of my drivers license when there is so much small writing on it? I am looking at the picture I took of it on my computer right now and I can clearly see my Name, address and date of birth on it. What is going on here and is there any way you can help with this? It is really getting frustrating and these support people that I email are no help at all.

Thank you
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 08:47 AM
Quote:
Originally Posted by Lee Jones
As regards HUDs, for the foreseeable future, Cake will not permit HUDs or any tracking software that allows you to evaluate the play of anybody other than yourself. You are welcome to disagree with this policy, and I know some of you do. However, please don't bring constantly bring it up in these forums; it just creates clutter that overshadows other discussion.
Which part of this statement don't you understand, Chazley?
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 09:59 AM
I could not agree with Cake and Lee Jones more about this issue. Online poker is entering a dangerous stage in which the "gambling" nature of the game is dwindling. HUD and poker software is greatly adding to the robotic nature of a game that is meant to be played by feel and instinct. If you want to get a read on an opponent then you need to pay attention to his style and patterns. The ability to change your name is vital to forcing players to judge players on what they see and not values in software. Just my thought......I play at Cake now full time because it is different than other sites. If more players come it will only get better and better.
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 10:07 AM
Quote:
Originally Posted by Chazley
In fact, at 100nl which I play on another site, I play with about 30-40 different regulars at that limit, and only about 10 of those are consistent winners. You think grinders take all the fish away? Grinders provide the money needed to go out and advertise to get those fish to come play at the site.
I play 100nl now and atm it is hard enough to get 4-6 decent tables going with all the rakeback nits, adding a bunch of "regular grinders" trying to keep 16-20 tables open would either 1) make the waiting lists ridiculous long or 2) make a bunch of tables with all nits and grinders effectively killing the chance of any sizable pots and killing rakeback.

In the poker world what percentage of players do you think are "grinders". At any time at 50nl 6 max what percenatge of players are playing 16 tables? From when I had HEM table selector on FT, there were 5-15 players playing more then 10 tables out of the 500-600 playing at the time. The vast majority of players even on FT were playing 1-4 tables.

So looking at a "good" business model, I would follow Cakes' and make a point (when the new software comes out) to emphasize the more level playing field that they seek to offer. The sharks will come to where the fish are, and if the fish feel safer because Cake bans automated tracking systems, then the sharks will follow. And with 1-4 tablers out numbering 16 tablers 15 to 1, it makes as much business sense to stay the alternative site with no HUD and Screen Name changes.
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 10:37 AM
Quote:
Originally Posted by LuigiThirty
The two BB bug just happened at the table I was at. I didn't have the camera software recording and the hand history webpage was nuked since there was a 3-way all-in (I thought that was fixed ). I might have misread the situation since I came in in the middle of the first hand in the log but here is the hand history file I have. As you can see, DipS***9 pays the BB two hands in a row.



I'm just going to start recording all my sessions to catch this garbage in action. I'm sure that Lee can pull the complete logs on the server end and see the exact circumstances that this happened on.
Hey Luigi -
The problem with this example is that we don't have an empty SB. You could get this exact behavior if a new player in the UTG said "Sure, post me now". Believe me, I've seen it done. That unfortunate person would post the BB UTG, then post the BB, then post the SB.

I need to talk to our software guys and understand if there's a state that's supposed to mean "Wait until the BB reaches me, then post". I think that's where our problem is - that if the SB drops out, the software gets confused and posts you UTG.

But I need to verify the intended behavior of the software first.

Best regards,

Lee Jones
Cake Poker Cardroom Manager

P.S. The three-way all in hand history bug is not fixed. If you ever end up in the software business, you'll learn that there's a difference between identifying/documenting a bug and the fix for that bug being released. We do a software release about once a month, so at a minimum it will take a month to get it fixed. That's unfortunately the nature of any software system such as this.
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 10:59 AM
lol you guys are impossible, and obviously don't understand the meaning of the word staunchly, which was what was being thrown around. If he was staunchly opposed to HUDs, he would say: Cake will NEVER have HUDs. What Lee Jones has said is for the foreseeable future HUDs will not be allowed on Cake. In other words, for now, no. Somewhere down the line, maybe.

Please get a clue before insulting other people. I have won this argument, thanks

/argument
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 11:36 AM
Quote:
Originally Posted by Chazley
lol you guys are impossible, and obviously don't understand the meaning of the word staunchly, which was what was being thrown around. If he was staunchly opposed to HUDs, he would say: Cake will NEVER have HUDs. What Lee Jones has said is for the foreseeable future HUDs will not be allowed on Cake. In other words, for now, no. Somewhere down the line, maybe.

Please get a clue before insulting other people. I have won this argument, thanks

/argument
go away
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 11:37 AM
Quote:
Originally Posted by bennyb56721
go away
+1
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 11:50 AM
Quote:
Originally Posted by Chazley
lol you guys are impossible, and obviously don't understand the meaning of the word staunchly, which was what was being thrown around. If he was staunchly opposed to HUDs, he would say: Cake will NEVER have HUDs. What Lee Jones has said is for the foreseeable future HUDs will not be allowed on Cake. In other words, for now, no. Somewhere down the line, maybe.

Please get a clue before insulting other people. I have won this argument, thanks

/argument
Ok, I see you are still having trouble understanding so I will try and make it as simple as possible for you...

What do you think Lee Jones meant when he said: "However, please don't bring constantly bring it up in these forums; it just creates clutter that overshadows other discussion."

Do you think it was:

1. Constantly bring this issue up in this thread

or

2. Don't constantly bring this issue up in this thread?

As you seem to be lacking in any reading comprehension, I will give you a clue:

It was 2. Don't constantly bring this issue up in this thread

So please shut up now and go play with your HUD.
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 02:15 PM
Quote:
Originally Posted by pieceofcake
Lee, can you please help me, I am having a problem with the cashier. I am trying to send the cashier some documents so I am able to cash out.
They are notorious for being super anal on the quality of the documents. I remember getting frustrated and ranting that I was done with the site, but then I realized if I ever have any decent amount of money on Cake, I would prefer they err on the side of caution. It's maddening nonetheless.

I wound up going to a FedEx-Kinko's for my third try. They have to stay pretty up to date on the technology they have (seeing as how they charge like $10/hr for computer usage), so it produced scans that met Cake's rigorous standards.
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 03:23 PM
I am fighting with the cashier people right now. I am at work and scanned my license and it was perfectly clear, and they even said it was clear, but now they need a color copy of it. Im like you have to be kidding me, I sent 3 different digital iphone pictures of it and a clear black and white photo of it. I have no color scanner here at work, what the hell am i supposed to do. Go find a kinkos so I can make a god damn color copy ?
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 03:42 PM
Quote:
Originally Posted by pieceofcake
I am fighting with the cashier people right now. I am at work and scanned my license and it was perfectly clear, and they even said it was clear, but now they need a color copy of it. Im like you have to be kidding me, I sent 3 different digital iphone pictures of it and a clear black and white photo of it. I have no color scanner here at work, what the hell am i supposed to do. Go find a kinkos so I can make a god damn color copy ?
I know it sucks. I swore I was done with the site during my fiasco. Just remember it's a one time ordeal and consider this: If you become a big baller at some point in the future and you've got $50K sitting in your account, won't you feel better knowing that you're playing at a secure (freaking over-zealously secure perhaps??) site and your bankroll is safe? Probably right now you just want your damned money, but afterward I think you'll be glad they're such pains in the ass.

But yeah, I'd find a kinko's tbh. Good luck!
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 04:17 PM
If you guys ignore Chazley and stop replying to his posts he will go away... everyone else reading this thread will be much happier. Thanks.
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 04:32 PM
Quote:
Originally Posted by craiggerz
If you guys ignore Chazley and stop replying to his posts he will go away... everyone else reading this thread will be much happier. Thanks.
Yeah, I am sorry bout that. I'm done though, even though I lost.
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 05:32 PM
Hey Lee,

What's the time frame for having Mac compatible software?
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 05:57 PM
Quote:
Originally Posted by $kill Game
Hey Lee,

What's the time frame for having Mac compatible software?
No time soon, I'm afraid; it's just not near the top of our priority list. There are, however, multiple products on the market, such as this one, that allow you to run Windows apps on Macs.

Best regards,

Lee Jones
Cake Poker Cardroom Manager
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 06:05 PM
Hey Lee.I was just wondering what is at the top of your priority list?Not a level,just want to know where your heads are at.Could you give a top 2 or 3 on the list?

Thanks
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 07:27 PM
Quote:
Originally Posted by Its1mc
Hey Lee.I was just wondering what is at the top of your priority list?Not a level,just want to know where your heads are at.Could you give a top 2 or 3 on the list?
Thanks
Sure:
  • Get the new client out
  • Improve the tournament structure (major changes already made - more coming)
  • Fix bugs in the existing client
  • Improve the Gold Chip/Gold Card program

Note that these are not in any particular order; parts of them are being done by different people on different schedules. But over the 6-12 months, I hope to accomplish all of these.

Best regards,

Lee Jones
Cake Poker Cardroom Manager
CakePoker / Cake Feedback Thread Quote
10-15-2009 , 07:57 PM
Awesome.Exactly what I wanted to hear.Keep up the good work!
CakePoker / Cake Feedback Thread Quote
CakePoker / Cake Feedback Thread
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