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K missing from my ACR account [Dec 2014] K missing from my ACR account [Dec 2014]

12-23-2014 , 12:07 PM
Quote:
Originally Posted by themrc
I have posted 3 different screenshots. What else have I claimed that I didnt post? I think this will do it for me.

Good Luck.
ok , sorry maybe i missed them in the thick of the thread,

would a mod put his screenshot proof on the original post for easier access?

thanks
12-23-2014 , 12:50 PM
Quote:
Originally Posted by themrc
I have posted 3 different screenshots. What else have I claimed that I didnt post? I think this will do it for me.

Good Luck.
You claimed to have never played higher than 10/20 but WPN says other wise. Why do you keep skipping this point?

You are trying to make it seem like we (the one's that don't take your side) are unintelligent, ignorant, etc but YOU HAVE NOT PROVED YOUR CASE or really anything for that matter.

I think we can all agree that it was either you or your computer got hacked but either way it doesn't matter. You are responsible for both.

I personally think you saw the withdrawal was processed and the money was still in your account so decided to take a shot at 25/50 and lost. Now you claim it wasn't you. Classic took a shot and freeroll the site line. We have seen it before and will see it again. You tried to hit your 2 outer on the river and failed.

Was good for some laughs though. It's funny how no one really cares/believes you on P5's though. Maybe they aren't so dumb over there after all!!!

PS...First it's lololol you play from a company laptop. Don't know what company but they probably didn't give you the laptop for online poker. Second...did the IT make a backup of anything? I know that if I thought my computer was hacked and I lost 10k I would probably do more than take it to my company IT guy and have him find 2 suspicious files only to delete everything. I don't know I would probably at least get a second opinion and possibly take it to law enforcement. (When you know your computer wasn't hacked whats the point though right?)
12-23-2014 , 01:15 PM
Just to clarify that we dont just use ip addresses we do have other infrastructures in place to determine where a player has played from, what machine the player plays from but for security reasons we cannot release this information to the general public.
12-23-2014 , 01:26 PM
Quote:
Originally Posted by themrc

Here is confirmation: http://imgur.com/pB7ZhGH
This, to me, is illegible. Can you take a screenshot of the email itself, rather than a printed copy of the email/your screen? This also goes for everything else that you want to screenshot/photgraph.



Quote:
Originally Posted by themrc
No, they are not. but, they didnt tell you that.
How do you know this?
12-23-2014 , 01:38 PM
just to chime in as this thread has kept me entertained the past two days at work

1. OP may have indeed played the 1mill tourney since it was not played in it's entirety. Sharkscope has no log of tourney. I can confirm I played it also and it does not show in my list.


2. OP How did you win the 7.5k????

Its hard to believe it was a hack if the way the money was losted was same way it was obtained and if you fail to mention that the entire forum will think your hiding something. GL hope your not trolling us as this is TL but i did R
12-23-2014 , 01:38 PM
I've been reading this thread since the beginning and my opinion was OP was tired of waiting for the wire transfer (2days) and took a shot at high stakes, lost, signed into a unique IP address to claim he was hacked.

Now you reveal you are using a company laptop. If you are being honest and didn't play since Sunday, someone you work with is having a very merry Christmas.
12-23-2014 , 01:42 PM
Quote:
Originally Posted by Winning_TD
Just to clarify that we dont just use ip addresses we do have other infrastructures in place to determine where a player has played from, what machine the player plays from but for security reasons we cannot release this information to the general public.
any tech wizard forum members care to comment on what this could possibly be besides cell phone triangulation? I'm not expecting a response from WPN but this statement intrigues me... i get IP address and machine identification but this "other infrastructure", are they talking about the bot detection mouse movement tracking which we all know they cant possibly have based on the don collusion threads from reputable members/players in their sponsored(paid for) forum that they dont respond to.
12-23-2014 , 01:54 PM
Quote:
Originally Posted by themrc
3) To this clown who tried to lie and said I thought my computer was safe b/c it had Mcafee and I did nothing else. I get it. You are unintelligent and try to lie to make your point. Read my post. I play on a company-issued laptop outside of work. Our IT manager has reviewed log files,etc. I changed passwords. Yes, Mcafee is installed. So what. Read the entire post before looking ridiculous. My computer has been completely re-imaged. But, you are the expert even though you know nothing.
Ooh. I think this might be me! Fame at last.

You didn't mention some of these apparently key details at the time. You did, however, mention McAfee as though it were some magic safeguard against teh haxx0rs. Very convenient that your machine has been reimaged, since there may now be no way to tell whether or not it was previously compromised. Strange that you'd do this if you really thought some third party had dumped off your roll.

Of course, your grand statements about your IT manager tell us nothing helpful at all about whether or not you were hacked, save that this apparently prudent IT manager decided there was a risk you might have been. Changing your password also would seem to have been a bit late to be relevant.

All of this suggests to me that you accept the losses were made from your machine. It's at odds with what you say elsewhere. Because of this if nothing else I don't believe a word of your story.

I spend a lot of time on 2p2 helping people with IT issues. I don't mention this to make myself feel better or as some appeal to authority. I mention it to underline the fact that in 6 years I don't remember encountering anyone as undeserving of help as you. Plenty of people posting in this thread did so because they wanted to help you make your case where it seemed (on what you said) that there was a mystery about your missing funds. I doubt there are many left.

Good luck.
12-23-2014 , 01:56 PM
Quote:
Originally Posted by big bwalz
any tech wizard forum members care to comment on what this could possibly be besides cell phone triangulation? I'm not expecting a response from WPN but this statement intrigues me... i get IP address and machine identification but this "other infrastructure", are they talking about the bot detection mouse movement tracking which we all know they cant possibly have based on the don collusion threads from reputable members/players in their sponsored(paid for) forum that they dont respond to.
There are a few things it might refer to. Obvious examples such as MAC addresses have already been referred to in this thread. Others might include repeatedly scanning the processes running, or perhaps taking screenshots while you're on the poker site, etc. These have all been used by sites in the past.
12-23-2014 , 02:05 PM
Quote:
Originally Posted by big bwalz
any tech wizard forum members care to comment on what this could possibly be besides cell phone triangulation? I'm not expecting a response from WPN but this statement intrigues me... i get IP address and machine identification but this "other infrastructure"
IMO, Winnng_TD is not helping the WPN side at all with their posts in this thread in the last 24 or so hours. WPN as a whole (CEO, Rep, MGMT, TD, etc) need to communicate internally for each post they now put in this thread. CEO's post has potentially confused things and I agree with the above statement that the wording used in that latest post by Winning_TD may also be wrong. Its like they are not passing their statements to each other internally first to proofread and pick holes in them (like we are now) before its being posted here. I understand that WPN staff are tired and overworked in the recent weeks, but taking a couple of hours more to put together a clear statement would most likely have been more beneficial than rushing things.

Quote:
Originally Posted by Winning_TD
Just to clarify that we dont just use ip addresses we do have other infrastructures in place to determine where a player has played from, what machine the player plays from but for security reasons we cannot release this information to the general public.
*bolded mine

Do you mean "what" in this case, rather than "where"? As in "what computer/machine" rather than "where (location-wise)"? Apologies for nit-picking on specific words here, but this is pretty important if you are wanting 2+2 members help in clearing this up and showing 2+2 that all is good from your side.

Again, I have to assume you use a 3rd party like Maxmind to help you with your IPs/Geo Locations etc, and also get a ton more technical information with the install of your software - the MAC address would be a very basic thing taken from there and there would be a bunch more stuff. I understand that WPN cannot answer on this part, and I dont want you to, as it would help people who are trying to get around your detection methods if you posted what information you guys have.
12-23-2014 , 02:05 PM
Quote:
Originally Posted by thunderbolts
There are a few things it might refer to. Obvious examples such as MAC addresses have already been referred to in this thread. Others might include repeatedly scanning the processes running, or perhaps taking screenshots while you're on the poker site, etc. These have all been used by sites in the past.
Thanks for the info. I just googled MAC addresses and that seems pretty cut and dry, the other things however seem pretty expensive and I'd think if they were available to the network they'd be used and addressed in the don collusion/Russian hu stt collusion threads in the sponsored forum. I'd also think if the site thad that kinda security measures in place there wouldnt have been the recent ddos issues, obv different things but from an overall business model standpoint and there's limited funds to be allocated but...
12-23-2014 , 02:11 PM
Quote:
Originally Posted by pmarrsouth
IMO, Winnng_TD is not helping the WPN side at all with their posts in this thread in the last 24 or so hours. WPN as a whole (CEO, Rep, MGMT, TD, etc) need to communicate internally for each post they now put in this thread. CEO's post has potentially confused things and I agree with the above statement that the wording used in that latest post by Winning_TD may also be wrong. Its like they are not passing their statements to each other internally first to proofread and pick holes in them (like we are now) before its being posted here. I understand that WPN staff are tired and overworked in the recent weeks, but taking a couple of hours more to put together a clear statement would most likely have been more beneficial than rushing things.


*bolded mine

Do you mean "what" in this case, rather than "where"? As in "what computer/machine" rather than "where (location-wise)"? Apologies for nit-picking on specific words here, but this is pretty important if you are wanting 2+2 members help in clearing this up and showing 2+2 that all is good from your side.

Again, I have to assume you use a 3rd party like Maxmind to help you with your IPs/Geo Locations etc, and also get a ton more technical information with the install of your software - the MAC address would be a very basic thing taken from there and there would be a bunch more stuff. I understand that WPN cannot answer on this part, and I dont want you to, as it would help people who are trying to get around your detection methods if you posted what information you guys have.
+1 to the whole post and ya its all about "what or where". Nitpicking is what poker players and corporations do, it's one of the ways we profit and when a potentially large issue such as this surfaces for whatever reason the nitpicking intensifies as it should. I made the SNC lb early this year on a stake and wont deposit here but would love to feel confident in being able to do so. Im sure there's lots of others in my position that have been sitting on the sidelines watching the milly and cages, now this...?
12-23-2014 , 02:13 PM
Quote:
Originally Posted by big bwalz
Thanks for the info. I just googled MAC addresses and that seems pretty cut and dry, the other things however seem pretty expensive and I'd think if they were available to the network they'd be used and addressed in the don collusion/Russian hu stt collusion threads in the sponsored forum. I'd also think if the site thad that kinda security measures in place there wouldnt have been the recent ddos issues, obv different things but from an overall business model standpoint and there's limited funds to be allocated but...
I have no idea whether those other methods are available to this network. For the same reasons mentioned by pmarr I don't think we should get further into specifics here. All I said was that they've been used by sites in the past. I actually had Party circa 2006-7 in mind. They certainly claimed to do both; I don't know how frequently they did so but if you have a poker client running on a machine with the appropriate privileges etc this shouldn't be expensive to do. PR and data protection / privacy considerations are more likely obstacles than cost.
12-23-2014 , 02:25 PM
Quote:
Originally Posted by thunderbolts
I have no idea whether those other methods are available to this network. For the same reasons mentioned by pmarr I don't think we should get further into specifics here. All I said was that they've been used by sites in the past. I actually had Party circa 2006-7 in mind. They certainly claimed to do both; I don't know how frequently they did so but if you have a poker client running on a machine with the appropriate privileges etc this shouldn't be expensive to do. PR and data protection / privacy considerations are more likely obstacles than cost.

could very well be true, and thanks for the info, thats what this is all about is info exchange so we can make the best decisions. I can tell you that intertops running on win8 is always stil runing in task manager after a session till i shut of cpu or manually turn it off w task manager so ya it's always doing something once i play some mts.
12-23-2014 , 02:47 PM
Op, when you called AT&T about the ip address that was not yours, and they told you it was not assigned to a Marriott, did you ask specifically where that ip address was assigned to on that day?
12-23-2014 , 02:52 PM
Quote:
Originally Posted by CmonSon
just to chime in as this thread has kept me entertained the past two days at work

1. OP may have indeed played the 1mill tourney since it was not played in it's entirety. Sharkscope has no log of tourney. I can confirm I played it also and it does not show in my list.


2. OP How did you win the 7.5k????

Its hard to believe it was a hack if the way the money was losted was same way it was obtained and if you fail to mention that the entire forum will think your hiding something. GL hope your not trolling us as this is TL but i did R
He said he won it through "a few MTT's and cash". Sharkscope shows he only cashed ONCE in a tourney for like 16 bucks. This to me tells me he is lying. He has however lost a few big buy in tourneys.
12-23-2014 , 03:40 PM
Quote:
Originally Posted by big bwalz
any tech wizard forum members care to comment on what this could possibly be besides cell phone triangulation? I'm not expecting a response from WPN but this statement intrigues me... i get IP address and machine identification but this "other infrastructure", are they talking about the bot detection mouse movement tracking which we all know they cant possibly have based on the don collusion threads from reputable members/players in their sponsored(paid for) forum that they dont respond to.
Not a tech wiz at all but i thought most gaming sites used iesnare?
12-23-2014 , 03:47 PM
I've got no pony in this race, but have read the entirety of the thread.

It seems like there is a lot of misinformation....

I am being led to believe OP (whether that's right or not is for others to determine). It appears he as been honest about what happened and when...**** i don't know who to believe actually..

I definitely think that after days of waiting WPN CEO cleared up absolutely nothing, certainly failing to answer some very important questions, and Winning_TD's responses have been laughable.

After the debacle in the million and this thread, I can pretty confidently say that I won't be paying any rake on ACR.

Seems shady as fkkkkkkkkkkkk.

GL OP, and GL to all others trying to decipher the madness ITT, you can come to your own conclusions without berating other posters though.
12-23-2014 , 04:09 PM
ops screenshot is a joke.

is he trying to make himself look bad?
12-23-2014 , 04:45 PM
Quote:
Originally Posted by themrc
6) I am sorry but if you read the post of the CEO and said "I feel much better", all I can say is Wow. I was hoping for him to address any of my 5 complaints but he didn't. He posted some garbled language that left most scratching their heads. The investigation WPN did was to look at potential chip dumping. After reviewing the hh myself, I agree with their conclusion. Other than that, they haven't done anything. ZERO. The fact that they haven't denied my accusations about the handling of the matter is acceptance. I have to post documents about every little issue to keep people from jumping all over me. I am the guy who got screwed. Whether it was lapse in security or hacker, I am the one out $10k. And the site that I played on didn't help find answers.

7) WPN probably doesn't have liability. But, if they want to be a great site it doesn't end there. As one of the few intelligent posters said you would at least hope they are a #2 or #3 in terms of how they handle these problems.
I really don't know what you expect them to do. You have the hand histories. You know what time they were played. You know what IP address they were played from. From their point of view, someone logged in to your account with your username and password. If it was someone other than you, they have no way to determine how that information was obtained. They don't have access to U.S. law enforcement, so it's not like they are going to do like the media companies going after piracy, and get court orders to find out who was assigned that IP at that time.
12-23-2014 , 05:21 PM
Can we please get some cliffs?
12-23-2014 , 06:07 PM
Quote:
Originally Posted by big bwalz
any tech wizard forum members care to comment on what this could possibly be besides cell phone triangulation? I'm not expecting a response from WPN but this statement intrigues me... i get IP address and machine identification but this "other infrastructure", are they talking about the bot detection mouse movement tracking which we all know they cant possibly have based on the don collusion threads from reputable members/players in their sponsored(paid for) forum that they dont respond to.
You can pull unique ids from the hard drive and motherboard to finger print a machine, though they are both technically spoofable, it's not trivial. Other obvious things are Mac address of the network device, running processes, screen shots, internal IP, and the name the user is logged into his machine with.

Sent from my Nexus 5 using 2+2 Forums
12-23-2014 , 06:24 PM
OP, if I were you I'd have downloaded Skype as fast as possible to have the opportunity to talk to WPN's tournament director. All you seem to be able to do is continually post your side of the story, presumably until you get the result you feel you deserve. Your choice to not communicate this situation objectively to a forum of people without sensationalizing your point of view and ignoring those who know more than you about these kinds of situations and are asking legitimate questions as to provide you with some insight as how to proceed further with this, since you are very obviously out of your depth, might lead one to the conclusion that you are being dishonest.

If all you want is a consensus from something bigger than you and a personal army to assist you, I would think that unlikely. As well, quit pandering your quite selective posts and quotes so much... what motive do you have to deny help when it is offered?

Quite suspicious, indeed.
12-23-2014 , 06:30 PM
Quote:
Originally Posted by Bobo Fett
What makes you think it's random?

Stop posting off-topic, and your posts won't be deleted.

And there's no need to respond to this.
what is your take on the ceo's response?
12-23-2014 , 06:35 PM
ACR's response to this thread is unprofessional at best and makes me nervous having my money in the hands of a sub-par staff and a CEO that doesn't give a **** about us players. Half the time I call their support line, I get a rude pushy customer service rep that tries rushing me off the phone instead of caring (or fake-caring) about my issue. On more than one occasion, the c.s. reps have literally sighed on the phone, as if I'm wasting their precious time LOL.

That being said, from all the evidence that has been posted, I still don't see where "ACR refuses to help."

You got hacked (allegedly). This is not the fault of ACR. What do you expect them to do? Give you a free 10K? LOL. They are investigating it. Maybe not at the speed you'd like, but they are doing it none the less. You can't ask the whole world to stop when your highness runs into a problem that was not their fault. For god's sake man, you're playing from a hotel on their unsecured wifi connection (LOL). FYI, your screen shots and evidence are laughable and "prove" nothing. Don't try to burn ACR's bridge just because you suck at poker...ahem...excuse me.. I mean just because you got hacked.

      
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