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K missing from my ACR account [Dec 2014] K missing from my ACR account [Dec 2014]

12-22-2014 , 06:09 PM
Quote:
Originally Posted by AJD804
Would you want to read this **** storm of a thread? After the OP's first post, what did he really have to offer. I will agree there are a couple other things I would have liked to seen answered, but there is enough there if it is true for The CEO's conclusions
the ceo reading this thread and answering some key LEGITIMATE questions would imply that he cares about the views of his customers.

skipping over the entire thread implys the opposite

alot of shtstorm posts but some really valid ones aswell that could have been addressed

this thread will get interesting if the OP attempts to counter the ceos case.
12-22-2014 , 06:09 PM
Quote:
Originally Posted by POCKET ROCKETS OOO
Weak response... Still on the fence on who to believe.. I think it was the wife or OP took too much ambien and zombie donked off 10k.
Ambien is no joke at the tables. I used to sit at cash tables while I waited for my Tylenol PM to kick in. I could always feel it coming, so I would log off accordingly. Take a ****ing ambien though...jesus christ. No memory of losing a damn thing. Won't make that mistake again.
12-22-2014 , 06:09 PM
Zecko.. it is posted.. look on the previous page.
12-22-2014 , 06:15 PM
WinningCEO's post is slightly confusing, to me anyway:

Quote:
Originally Posted by WinningCEO
In regards to the case at hand, here are the high level facts:

1. $7695.74 of winnings came from 1 HU and 3 handed sessions of PLO at 25-50
do you mean losses? 4 total sessions (or was it 1 HU session and multiple 3 handed sessions?)?

Quote:
Originally Posted by WinningCEO
2. In the session in question the player lost $1200, 2 buy-ins of $600 at 3-6 HU PLO then moved to 5-10 and won $250. He then proceeded to play 233 hands at 25-50 HU PLO at a fairly high level opening a 2nd table and losing $2,000 at 25-50 HU PLO
I dont get this part as it appears to me that he is playing 2 tables of 25/50 HU PLO at the same time. Also the structure of your last sentence is confusing


Quote:
Originally Posted by WinningCEO
3. This happens over a 5 hour time span with multiple logins
Interesting, so #3 could indicate that this did not happen on the 17th Dec in the early hours of the morning when you look at the login data for the account




Quote:
Originally Posted by WinningCEO
4. The machine played on was used before this date to play on this account
if you mean before at least 36 hours when the 25/50 session(s) in question were played


Quote:
Originally Posted by WinningCEO
5. 2 days after the losses this account was playing HU-PLO (smaller stakes)
Again, this would indicate that the sessions in question were not on the 17th Dec in the early hours of the morning, unless the OP (or someone controlling his account) has logged in and played more on or after the 19th Dec

---

I hope some of the above can be addressed
12-22-2014 , 06:16 PM
doh I just noticed never mind finally! Looks like op tried to get a mulligan as owner infered as played high stakes previously. Appreciate the owner coming in and explaining. I just find it dumbfounding that someone that was on another well respected forum since 2006 would go to these lenghts. Wonder if op will have a rebuttal. The fact that lower stakes were played previously to the 25 50 tiltoff also bodes poorly for op. Most joyriders wouldn't exercise semi proper bankroll mgmt . People more likely to believe op now after the millions and I think he tried to exploit this fact. op forgot to mention that 7k of winnings came from 25 to 50 plo also.

Going forward 2 factor protection might be a good idea .

Last edited by ZeckoRiver; 12-22-2014 at 06:36 PM.
12-22-2014 , 06:23 PM
Quote:
Originally Posted by FakeVariance
the ceo reading this thread and answering some key LEGITIMATE questions would imply that he cares about the views of his customers.

skipping over the entire thread implys the opposite

alot of shtstorm posts but some really valid ones aswell that could have been addressed

this thread will get interesting if the OP attempts to counter the ceos case.


First of all i am sorry that you feel that i have dealt with this accusation very poorly and unprofessionally. I will admit that i was not to happy to see an accusation like this after i had seen the full report. I merely stated that the followers of this thread need to wait for a full response before jumping to conclusions. Once i read the initial post and got sent the link by numerous players i was the first one to want to find out what had happened.

I have followed the thread very closely and read every single post. I feel that the CEO has given as much information towards this case that is needed.

I also am sorry that we have lost you as a player and as most of the players that post in the WPN sub forum can probably tell you that i help each and every single player that comes to me with any issues. I may not be an automated response, i just try and be helpful and approachable on a personal level. To me that is the best form of customer service.
12-22-2014 , 06:26 PM
I'm sure you are not going to lose players from this. You will probably gain.
12-22-2014 , 06:26 PM
No pmarr I think he means the acct got the acct balance up to 10k-ish in the first place by winning it at HSPLO. The OP is obviously the shady one here. Not WPN. And the key thing WPN said was what I stated before- that WPN TD made a mistake by posting what he did originally. IMO WPN shouldn't have to say any of this stuff publicly. It's very sensitive information relating to players accounts and all these clowns are just going to want more, more more and will never be satisfied so it's sort of pointless anyways.
12-22-2014 , 06:28 PM
Quote:
Originally Posted by pmarrsouth
WinningCEO's post is slightly confusing, to me anyway:



do you mean losses? 4 total sessions (or was it 1 HU session and multiple 3 handed sessions?)?



I dont get this part as it appears to me that he is playing 2 tables of 25/50 HU PLO at the same time. Also the structure of your last sentence is confusing




Interesting, so #3 could indicate that this did not happen on the 17th Dec in the early hours of the morning when you look at the login data for the account






if you mean before at least 36 hours when the 25/50 session(s) in question were played




Again, this would indicate that the sessions in question were not on the 17th Dec in the early hours of the morning, unless the OP (or someone controlling his account) has logged in and played more on or after the 19th Dec

---

I hope some of the above can be addressed
this is what i was thinking but I figured I was too unintelligent to understand his post.
12-22-2014 , 06:30 PM
Quote:
Originally Posted by Banned4lyfe
Why did Rudy confirm a balance of 10.5k after the money was lost?
Well?
12-22-2014 , 06:31 PM
Quote:
Originally Posted by Winning_TD
First of all i am sorry that you feel that i have dealt with this accusation very poorly and unprofessionally. I will admit that i was not to happy to see an accusation like this after i had seen the full report. I merely stated that the followers of this thread need to wait for a full response before jumping to conclusions. Once i read the initial post and got sent the link by numerous players i was the first one to want to find out what had happened.

I have followed the thread very closely and read every single post. I feel that the CEO has given as much information towards this case that is needed.

I also am sorry that we have lost you as a player and as most of the players that post in the WPN sub forum can probably tell you that i help each and every single player that comes to me with any issues. I may not be an automated response, i just try and be helpful and approachable on a personal level. To me that is the best form of customer service.
the post by the ceo was confusing and did not seem structred in a manor that cleared the case up fully. however as i said earlier, maybe this is because im too unintelligent to figure it out and that other posters saw the ceos post as a giant beacon of light.
12-22-2014 , 06:33 PM
@FakeVariance, It's confusing because he's ignoring every single important question. In stead of clearing things up, he wants us to feel sorry for the site.
12-22-2014 , 06:34 PM
Quote:
Originally Posted by murdahc
looks like op tried getting over on acr while his cashout was being processed. just because a site rep didn't get the info correct over the phone, didn't mean you could freeroll your cashout.
This. I didnt want to speculate before we got any info, but the minute I read the OP it sounded like he requested the wire on the 16th, looked at his account and still saw the money there. He then decided to try and freeroll it at 25/50 and lost. Posting publicly like he did was his way of trying to force the site into still sending him the money.

Does anyone find it odd that the OP said all weekend he would respond again until Monday, yet posted both Saturday and Sunday yet hasnt posted today? Now it could just be that he is working and hasnt been able to post, I just find it odd
12-22-2014 , 06:36 PM
Quote:
Originally Posted by Iditard
Well?
lol at asking about this.

Even if a WPN mistakenly said the balance was 10.5k after the money was lost it was a mistake. No rep said his balance was 10.5k because they looked at his current balance and saw it was 10.5k WHEN IT WASN'T. Does your brain even work? Or do you really want WPN to be liars THAT bad? Would you be satisfied if the CEO came back and said "I have no idea, if someone said that then it was a mistake."?
12-22-2014 , 06:37 PM
Quote:
Originally Posted by chiefsfan17
No pmarr I think he means the acct got the acct balance up to 10k-ish in the first place by winning it at HSPLO.
ah ok, that makes sense for point #1 so, but the rest of my Qs still stand from 2 onwards. Also from CEO math, it looks like OP's account lost just $3K in that 5 hour "compromised" session

Quote:
Originally Posted by chiefsfan17
[thread readers] are just going to want more, more more and will never be satisfied so it's sort of pointless anyways.
pretty much spot on
12-22-2014 , 06:38 PM
Quote:
Originally Posted by Iditard
@FakeVariance, It's confusing because he's ignoring every single important question. In stead of clearing things up, he wants us to feel sorry for the site.
so im not crazy?
12-22-2014 , 06:42 PM
Quote:
Originally Posted by chiefsfan17
No pmarr I think he means the acct got the acct balance up to 10k-ish in the first place by winning it at HSPLO. The OP is obviously the shady one here. Not WPN. And the key thing WPN said was what I stated before- that WPN TD made a mistake by posting what he did originally. IMO WPN shouldn't have to say any of this stuff publicly. It's very sensitive information relating to players accounts and all these clowns are just going to want more, more more and will never be satisfied so it's sort of pointless anyways.
You sound pretty clownish yourself. Op came off as very credible until pretty much shut down by owner with facts like 7k winnings coming from 25 50 plo pretty sure op claimed never to play this high earlier in this thread.

A site most definitely has a right to protect itself with facts when this type of accusation is hurled because it wants its players to knows its funds are going to be surreptitiously absconded as op implied. This thread was especially damaging because of the millions and It looks like op tried to take advantage and have site pay him off rather then damaging wpns image further. Good for the site for sticking to its guns imo.
12-22-2014 , 06:42 PM
Quote:
Originally Posted by chiefsfan17
lol at asking about this.

Even if a WPN mistakenly said the balance was 10.5k after the money was lost it was a mistake. No rep said his balance was 10.5k because they looked at his current balance and saw it was 10.5k WHEN IT WASN'T. Does your brain even work? Or do you really want WPN to be liars THAT bad? Would you be satisfied if the CEO came back and said "I have no idea, if someone said that then it was a mistake."?
Then why not just clear that up? Why circle around that? Yes, I'd be satisfied if the CEO adressed that question. And no, I hate it that so many pokersites can't be trusted and I'd love to know for sure which ones I can trust. I'd be jumping up and down if someone could assure me with proof that WPN or any other pokersite isn't a liar or some clueless amateur in the wrong place.
12-22-2014 , 06:47 PM
As the person making the accusations, the burden is on the OP to provide evidence to counter any of WPN CEOs findings. Until then WPN CEO is not obligated to make any further clarification. Innocent until proven guilty.

If you're going to just take OP at his word without evidence your credibility is suspect. Especially after some of the more technically skilled posters have shed some light on the IP situation and OPs lack of transparency.

Last edited by Limo Wreck; 12-22-2014 at 06:52 PM. Reason: I'm not clicking on any links in this thread
12-22-2014 , 06:51 PM
Quote:
Originally Posted by chiefsfan17
Are you serious right now? It's already been determined that it's not a chip dump. Therefore the other players name is irrelevant. What part of that don't you get?
You mean in 2 minutes?

Chimp dumps aren't always possible to prove...refer to my previous post.

Quote:
Originally Posted by chiefsfan17
And why do you care SO much about this? I feel like I've become stupider from posting in here but it's mostly in amazement at how dumb some of your (and 1 other persons) posts are. Why are you trying to hard to hopefully find out WPN is somehow at fault here? It's obvious you're hoping for it to be the case. I'm not surprised your acct is brand new; if you'd have been around here for years you'd know how these threads end.
What are you babbling about there, guy? I clearly stated that if something occurred it was likely due to something involving the player that won the money...not the site.
12-22-2014 , 06:58 PM
Quote:
Originally Posted by chiefsfan17
lol at asking about this.

Even if a WPN mistakenly said the balance was 10.5k after the money was lost it was a mistake. No rep said his balance was 10.5k because they looked at his current balance and saw it was 10.5k WHEN IT WASN'T. Does your brain even work? Or do you really want WPN to be liars THAT bad? Would you be satisfied if the CEO came back and said "I have no idea, if someone said that then it was a mistake."?
I just saw this today and will respond tonight. I thought I would be speaking with Phil today. Frankly, I am shocked. I reached out to Phil this am at 9am and was told he was in a meeting on the 7th floor. I was told he would call me back within a couple hours. Needless to say, that never happened.

He couldn't respond to the thread b/c everything that I had said was true. How hard is that for the folks in the thread to comprehend? I have emails to back that up just like the IP address. I will post some info tonight or first thing in the am

FYI, contacted ATT. The IP address in question IS NOT owned by Marriott nor has been.

Phil, your response was extremely disrespectful and as far as I am concerned, cleared up nothing. Within the first 2 sentences, you claimed that I posted that WPN stole my money. Did you read my post or the title of the thread? I claimed that I am missing $10k and that ACR has done nothing to help or clear anything up. I was lied to on multiple occassions during the process which leaves a lot of unanswered questions.
12-22-2014 , 07:01 PM
Quote:
Originally Posted by ZeckoRiver
You sound pretty clownish yourself. Op came off as very credible until pretty much shut down by owner with facts like 7k winnings coming from 25 50 plo pretty sure op claimed never to play this high earlier in this thread.

A site most definitely has a right to protect itself with facts when this type of accusation is hurled because it wants its players to knows its funds are going to be surreptitiously absconded as op implied. This thread was especially damaging because of the millions and It looks like op tried to take advantage and have site pay him off rather then damaging wpns image further. Good for the site for sticking to its guns imo.
Im not going to call anyone names or anything I will just say unfortunately you got lumped in with some of the other people in this thread that were quick to blame the site for whatever reason.

It is refreshing to see that you are willing to change your mind once you are shown the facts. Unlike some people who want irrelevant facts answered. The fact that a CSR made a mistake shouldnt surprise anyone, because if you ever had to deal with companies much larger than WPN you know that CSRs generally dont know what they are talking about. I have never dealt with them at WPN but that is just the facts of life. SUre there are always good ones but they are generally the exception to the rule
12-22-2014 , 07:02 PM
Quote:
Originally Posted by FakeVariance
you really are stupid. ive been ip checked by the mods already many times and u can ip check urself. i live in florida and my ip is from florida.


you should apply to 2p2 as a monitor so you can filter the threads to your personal liking, until then, please promptly stfu about low posters. after all, you were once a low poster also.
But really you're a microstakes player who has never seen a $2k bankroll in his life aren't you?

Please crawl back under the rock from which you came from as literally nobody believes a word you say. mkay thanks.
12-22-2014 , 07:03 PM
Quote:
Originally Posted by themrc
I just saw this today and will respond tonight. I thought I would be speaking with Phil today. Frankly, I am shocked. I reached out to Phil this am at 9am and was told he was in a meeting on the 7th floor. I was told he would call me back within a couple hours. Needless to say, that never happened.

He couldn't respond to the thread b/c everything that I had said was true. How hard is that for the folks in the thread to comprehend? I have emails to back that up just like the IP address. I will post some info tonight or first thing in the am

FYI, contacted ATT. The IP address in question IS NOT owned by Marriott nor has been.

Phil, your response was extremely disrespectful and as far as I am concerned, cleared up nothing. Within the first 2 sentences, you claimed that I posted that WPN stole my money. Did you read my post or the title of the thread? I claimed that I am missing $10k and that ACR has done nothing to help or clear anything up. I was lied to on multiple occassions during the process which leaves a lot of unanswered questions.

If you would like to speak to me on skype. Private message me and we can go over anything that you would like. I am more than happy to do that for you.
12-22-2014 , 07:10 PM
I dont use skype. You have my direct cell number. Please call me to discuss.

      
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