***Prize Redemption/Account Verification thread*** - Page 99 - Global Poker -- Two Plus Two Poker Forums

Going to try my first world pay withdraw. Seems like it is 10000x worse than PayPal was. We’ll see what happens. Hopefully the global poker support person looks at the issues being had with the slow withdrawals and it gets fixed soon.

Requested 06/30

Quote:

Originally Posted by TakeNotesPlease

erm, it's been 4 days and my cash out hasn't even got approved. I believe everyone will still be paid out but good god this has slowed down an insane amount. I believe the day of 24 hour withdrawals are over. It's just weird it transitioned into 2 week withdrawals so soon. Didn't think the changes would be so polarizing lol.

Hi, guys. Can you please provide your Global Poker username or your Zendesk id So I can have this checked for you. Thank you.

07-02-2018 , 01:31 AM

#2452

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by The_Chief

Joey / Kimbr

Can you please look into my tickets. My first bank details ticket said it was solved after two weeks when it very clearly was not. Support put a solved label but never verified my account. I made a new ticket and they asked for my bank details again which I provided after they left me waiting two weeks on my first ticket which was never resolved.

I've emailed support but nobody will help get this solved for me. This forum is my last resort because I have no idea what to do at this point.

Ticket #2457671 (for first ticket that was changed to solved when i was never verified)
Ticket #2485678 (for the second bank details ticket also with info)

I already replied to your pm. Please check your inbox. Thank you!

07-02-2018 , 01:39 AM

#2453

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by Trump2020

Joey please help me I have sent in my statements on screenshots, formats, full pics, each time having all required items showing. I identified myself and have cashed out over 10 times and have played 250k hands atleast, wtf man

Please make sure that you're sending us the pdf file of your bank statement. The ones you previously sent had some quality issues. Thank you.

07-02-2018 , 01:44 AM

#2454

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by VirtualKarma

Hello Global Poker
I've received 2 successful withdrawals from Worldpay.
I'm going for a 3rd withdrawal, but it's been almost 4 days and still no approval.
Username: Ehoward

I will have this checked. You will receive a confirmation email once this has been approved. Thanks.

07-02-2018 , 01:50 AM

#2455

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by strangedog

my name is ship it son and i cant cash out it says there is an issue and to contact support, i contacted support and they said they detected duplicate accounts but i only have 1 account, they told me i could cashout now but it still wont let me, please advise what to do to proceed with cashout, ty

Hi, there. I can confirm that we have already received the documents you sent us. I will have this checked and once processed, you should receive a confirmation email that your account has been verified and that your cash out request has been approved. Thank you.

07-02-2018 , 02:50 AM

#2456

TakeNotesPlease

grinder

Join Date: Jun 2017 Posts: 511

Quote:

Originally Posted by GlobalPokerCSKimbr

Hi, guys. Can you please provide your Global Poker username or your Zendesk id So I can have this checked for you. Thank you.

trichoblast

I'm sure there's no problem though, you guys just take 10x longer with withdrawals now since the change from paypal.

07-02-2018 , 03:40 AM

#2457

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by TakeNotesPlease

trichoblast

I'm sure there's no problem though, you guys just take 10x longer with withdrawals now since the change from paypal.

I will have this checked. You will receive a confirmation email as soon as your latest cash out request has been approved. Thank you for your patience.

07-02-2018 , 04:58 AM

#2458

lampham97

stranger

Join Date: Jun 2018 Posts: 4

Quote:

Originally Posted by GlobalPokerCSKimbr

We can confirm that your we have already approved the ID that you submitted. We are still waiting for you to fill up the bank form together with your bank statement via the link below:

https://goo.gl/syvpZX

In relation to your bank statement, please note that:

*The statement must be for the bank account you have nominated.
* This bank account should be under your own name (Joint accounts are accepted).
* The statement must clearly show your full name, address and account number.
* The statement must be dated within the last 3 months.
* Transaction information in your statement can be concealed as long as the above information is visible.

Thanks finally. If I don't comment on this forum, they wouldn't pay attention to my case I guess

07-02-2018 , 05:21 AM

#2459

The Apex

Pooh-Bah

Join Date: Nov 2011 Posts: 3,603

Cashout requested 7/2

07-02-2018 , 09:18 AM

#2460

Shipmyway

newbie

Join Date: Jun 2017 Posts: 20

Quote:

Originally Posted by Shipmyway

Cashed out approved June 12.
States it was paid June 13.
Never Paid

Cash out approved June 20.
States Paid June 21.
Never paid

Have been going back and forth with them for last 2 weeks. Global emailed me and say they were able to verify I was paid and I need to confirm with bank that my funds were credited. THEY WERE NOT! Bank said either transaction came through. WORLDPAY IS TRASH and now so is Global, where is my loot???????

I STILL HAVE NOT RECEIVED EITHER OF THESE!! THIS IS A COMPLETE JOKE!

07-02-2018 , 09:42 AM

#2461

Goodie

Pooh-Bah

Join Date: Dec 2002 Posts: 5,694

Kim or Joey, can you guys comment here and give us some sort of understanding of how the cashout process is going to go and what affects the timing? It seems as though it's incredibly inconsistent across the board. Different people having different periods of wait time. The same person having different periods of wait time.

Can we just get some information about how Global is working to make all of this more consistent going forward?

07-02-2018 , 09:43 AM

#2462

ItsLouis

stranger

Join Date: Jun 2018 Posts: 12

Been about 2 and a half days waiting to be approved. I understand that worldpay takes longer than Paypal for the actual transfer, but what is the hold up with the transactions being approved? Is it just a flood for support ATM with everything changing? GP name same as here, thanks for any info.

07-02-2018 , 10:49 AM

#2463

Zenzor

Pooh-Bah

Join Date: Dec 2007 Posts: 5,420

Cashout Approved 6/23
Still not received

07-02-2018 , 12:44 PM

#2464

jaytwo96

enthusiast

Join Date: Oct 2017 Posts: 56

yep we are officially in the 2 week withdrawal zone. ADD BITCOIN PLEASE!

07-02-2018 , 02:12 PM

#2465

Spokul

enthusiast

Join Date: May 2018 Posts: 83

Quote:

Originally Posted by GlobalPoker_Joey

If your bank details are verified it should be approx 24-48 hours depending on the queue.

requested cashout june 27, hasnt been approved

can you check?

sn spacecowboyspike

07-02-2018 , 03:52 PM

#2466

TakeNotesPlease

grinder

Join Date: Jun 2017 Posts: 511

Took 4-5 days for them to simply approve my cash out & last time after it was approved it took about 6 days to hit my bank. I think the standard for withdrawals now will be about a week & a half to 2 weeks, unless the amount matters, but I've yet to withdrawal over $5000 at once since the switch from paypal so I doubt it.

07-02-2018 , 04:42 PM

#2467

pokerONETWO

banned

Join Date: Mar 2018 Posts: 589

requested a cashout at 3AM and it was approved at 12PM today

I don't know why I'm so lucky

07-02-2018 , 04:58 PM

#2468

Jmas8310

journeyman

Join Date: Sep 2011 Posts: 381

Cashout approved 6/22.

Still nothing pending or incoming or deposited into my BOA account.

Just got approved for another withdraw today on 7/2.

Can a site representative please help ? Ive deposited a lot of money on this site and paid through the nose in rake.

07-02-2018 , 04:59 PM

#2469

Jmas8310

journeyman

Join Date: Sep 2011 Posts: 381

Is a bitcoin or paypal pay option available ? I dont know why I would be switched to such an inconsistent pay out method when Im one of the players who play the most on the site

07-02-2018 , 09:35 PM

#2470

jaytwo96

enthusiast

Join Date: Oct 2017 Posts: 56

nobody knows why they are choosing this option only. They should at least give crypto as an option as well as tons of us gamblers are already into crypto as it is. I know I sure am. Although I'm out at the moment this bear market is brutal right now lol.

07-02-2018 , 09:59 PM

#2471

The Apex

Pooh-Bah

Join Date: Nov 2011 Posts: 3,603

Cashout requested 7/2
Cashout approved 7/2

07-02-2018 , 10:49 PM

#2472

swelly

enthusiast

Join Date: Feb 2014 Posts: 55

First worldpay withdrawal was fast.
2nd attempt requested 6/29 3am still
not approved sn Swellybelly

07-02-2018 , 11:27 PM

#2473

SodaPop41

newbie

Join Date: Jun 2018 Posts: 18

I requested my payout on 6/11 and has been on paid for over 10 days. I have been in contact with customer service and was told it was unsuccessful. I am in the process of resubmitting it again. Just wondering if anyone has had a successful payout sent to Chase bank or if anyone had a similar issue.

07-03-2018 , 12:28 AM

#2474

sirswish6

Iron Sharpens Iron

Join Date: Apr 2008 Posts: 7,055

Quote:

Originally Posted by SodaPop41

same thing happening to me but w BOA, know another person whos having the same problem with US Bank. new payouts are brutal, but of course paypal being so smooth makes it even worse in comparison. losing faith in global more and more by the day