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08-05-2014 , 12:17 AM

#126

GizYaChips

old hand

Join Date: Dec 2011 Posts: 1,873

Not intended! It is really a messed up situation randomly picking accounts and locking them when it's such a significant amount for a player, but insignificant amount in the grand scheme of things for a poker site.

The negative intangibles of doing this, and the fiscal stupidity of not letting someone pay rake makes it quite idiotic from 888.

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08-05-2014 , 07:59 PM

#127

blakkman08

Carpal \'Tunnel

Join Date: Sep 2011 Posts: 13,101

Quote:

Originally Posted by NeverScaredB

THIN

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08-29-2014 , 02:02 PM

#128

urbanlights

adept

Join Date: Feb 2009 Posts: 1,021

i'm canadian and relocated to south korea.. they banned me as well

never lived in the US

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09-04-2014 , 09:42 AM

#129

MTstackin88

enthusiast

Join Date: Jan 2009 Posts: 60

Sounds like what Carbon did to Costa Rica in 2012. No explanation was provided, just account banned. Had to contact them multiple times to even get my balance, they never sent me any emails. Later on, a carbon rep admitted it was because too high % of CR players were winning and cashing out.

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09-11-2014 , 07:25 PM

#130

burnJa

old hand

Join Date: Jan 2010 Posts: 1,630

so after 3 attempts at giving 888 my correct banking info, I'm still having problems getting my money from them. Heres the most recent email:

Quote:

Dear Benjamin,

Thank you for your email.

Benjamin, I can verify that your bank details are updated. Unfortunately we cannot use the swift code PNBPUS3NNYC as it corresponds to a US financial institution. << I gave them a CAD SWIFT twice, but never got the wire so I gave them both USD and CAD swift codes

Due to the US online gaming legislation we are not allowed to operate within the United States. This means no US financial Institution cannot be used either. << nice

What you do have though is to request a withdrawal in USD or CAD as you wish. For this please make sure to request it in the " Preferred Withdrawal Currency " field in the cashier.

Spoiler:

Should you require further assistance with this issue, please do not hesitate to contact us again.

Do have a pleasant day.

Kind Regards,

Alexi D.
Transactions Team

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10-01-2014 , 02:44 PM

#131

jayme87

Pooh-Bah

Join Date: Apr 2010 Posts: 3,646

seating scriptors !

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01-20-2016 , 10:31 AM

#132

TheDegenFund

veteran

Join Date: Jul 2009 Posts: 2,552

So 2 years after they randomly ban a bunch of winning accounts from mexico they still won't give in.. I guess we have it good with Amaya!!

Dear Felix,

This is the Operations Department at Cassava Enterprises (Gibraltar) Ltd. We are contacting you with regards to your account with username "felixnubcake".

I am in receipt of your email. Please note, as previously stated the decision to block your account was made at our own discretion. This is clearly stated in our Terms & Conditions, the Company reserves the right, at its sole discretion, to terminate the user's access to the Service and/or block that user's account.

With this being said, please refrain from opening any further accounts with any site managed by Cassava Enterprises as these too will be blocked upon detection and no deposits/accumulated winnings returned. I now consider this matter closed, any further correspondence regarding this matter will only evoke the same response.

Thank you for your patience and co-operation in this matter.

Regards,
Operations Department
Cassava Enterprises (Gibraltar) Ltd.
operations@cassava.net