I have done both no response from email online chat doesnt do much for you

Has the WPN rep on 2p2 been monitoring this thread?

Its just crazy no one really helps you. I own a few businesses if i ran a site like this i would comp everyone to stay on the site or shut the thing down until i can get it right

Unless those businesses are distributing crack or something else of dubiously legality to a very willing market with few competitors it's not really comparable. If I ran this business I would do whatever the **** I want.

Actually, it is most definitely black and white. I take it you are either an engineer, IT buff, or student. This is about capably running a business. The first MDS game cancelled was years ago from this nonsense. YEARS. It doesn't take years to rebuild a system. To spend two seconds on creating some gimmicky avatars while this issue should have had all possible hands involved working on it is an example of the poor management.

A business sells and markets their product for a profit. The product is little more than a widget in design. Their widget is not properly functioning due to design flaws. Instead of completely rebuilding the product from ground up, the company adds on various bells and whistles. The problem is the core entity is still flawed. Simple things like competent customer service reps does not take f'n years to find; yet, they still seem to hire the neurologically deceased to handle the phones. email, or live chat support. The IT or R&D people seem to be equally as incompetent.

If it is a traffic issue, then get more powerful servers. If the software is faulty, rewrite it from scratch. Rebuild the entire infrastructure from scratch if needed. They crush most of the GTDs There is plenty of demand for the product. The only logical reason that these issues aren't addressed is management has very little business experience. The people responsible for the issues that are failing would have been fired a long time ago in any of our companies or invested interests.

The only competent people I've experienced have been the reps here. I have not heard back from either since I first mentioned the bonus not being credited correctly in July. The root problem is in how to properly run a business. It is not the software, hardware, or anything else. It isn't rocket science. They are probably also handcuffed by the Khanawake, too.

I think this happens if you have not closed the pop up that appears when you register the tournament. After you close it, you should be able to re-enter.

So how concerned should I be about playing the milly and 350k warmup today?

Agree with you 100%. Same book, diff page.

The customer support and dev side of things is pathetic.

Customer support is entirely in their control, as is network control and equipment. You cannot really fault them for the software as it is licensed from IG Soft and they service more than just WPN. I am furious at the bs I have to go through and the loss of earnings/bonuses. Although it appears like it, I'm not hating on them, just irate that such nonsense continues to occur over such a long period of time. Alien avatars, hole cards, SNG 5.9, etc... are all pointless if the games do not stay running.

There is a simple reason this never happens, it costs money... When companies are bringing in lots of 0s every week cutting into that by large amounts to make the product better never happens... is it bad business? yup, is it bad logic? yup, do you have to invest in a proper business plan to reach your peak? yup... But this week has proven that investing that money is a waste because they can just save the money and people will just keep playing...

Is anyone having issues registering for Mtts? When I click on the register button i do not get the normal next pop up that shows but in and asks you to confirm registration.

Is the site down again lol cant log in

It's working for me

Yes. Currently in two tourneys, but havent been able to reg anything else for 45 min now. Tried logging out and back in twice.

I cant reg anything

I can see tourney's/Sat's from 3:25am until now at registering...Must be another DDOS attack

Logged in and out twice more. 4th time was the charm, able to reg like normal now

very

Ok, we have multiple people confirming issues with registering for Mtts... any statement or update ACR? I mean it's not like today is million dollar Sunday or anything

Glad I haven't played on here in a while, what a joke.

techs have checked and fix the register issue.

sweet, you are now able to play up to 5 hours, build monster stack, wait around an hour when the ship sinks and then receive only your buyin back when they cancel and refund you.

Seriously. I have never felt so insecure in my Sunday tourneys lol

Rinse and repeat for the last few years.

its that time of the day ... cross your fingers time.