Downtime and Disconnect/Lag Issues thread - Page 294 - Winning Poker Network -- Two Plus Two Poker Forums

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Downtime and Disconnect/Lag Issues thread

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09-01-2017 , 10:09 AM

#7326

xBIGx

banned

Join Date: Jun 2017 Posts: 390

Quote:

Originally Posted by a dewd

Really? Well the holy grail of poker, for all those that cannot play there, PokerStars had the same thing happen to them in their last series and it crashed their entire network for awhile. The attackers know the sites are vulnerable. What level of security prevents mass attempts of logins? I have had lagging, crashing, and other issues on every site I play.

Their online customer service is mostly useless. The reps here have taken care of a couple of issues I had same day.

Software such as IP ban and maybe not hosting the poker software on the same software as the webserver.

09-01-2017 , 10:24 AM

#7327

AlexTheOwl

journeyman

Join Date: Mar 2014 Posts: 257

Quote:

Originally Posted by tonyk81

After the site came back up yesterday around 6pm PST I noticed i was refunded for 1 tourney that I started around noon PST (i believe oss 52 for 10$)and in which i got knocked out (in addition to tourneys i had registered for and /or just started around the time it went down).
The noon oss52 tourney was still running around the site went down though. Does this mean maybe the attacks targeted/altered the results of some hands? I don't see otherwise why i would refunded that tourney and not others which started around noon and were still running at the time it went down(and in which i had also already been eliminated). Could I maybe ask for refunds for those ?

Doesn't hurt to ask.

But the key factor is late registration.

If the tourney is cancelled before late reg closes, your money is given back to you, even if you busted out.

If the tourney is cancelled after late reg closes, your money is given to the players who are still in the tournament.

09-01-2017 , 10:30 AM

#7328

msroboto

newbie

Join Date: Nov 2009 Posts: 29

The tournament cancellation payouts / refund rules can be found on the acr website.
https://www.americascardroom.eu/onli...cellationrules

09-01-2017 , 10:31 AM

#7329

damhill

grinder

Join Date: Sep 2014 Posts: 597

Quote:

Originally Posted by AlexTheOwl

i dont think u get a refund if u busted before it happened

09-01-2017 , 10:34 AM

#7330

damhill

grinder

Join Date: Sep 2014 Posts: 597

i stand corrected

In late registration – If a regular, turbo/hyper or rebuy and add on Multi-table tournament is in late registration and is cancelled, all players will receive the following compensation (including players who have busted): A Tournament buy-ins, rebuys, re-entries and fees back. It will be as if the tournament had never been played.

09-01-2017 , 10:37 AM

#7331

TexasDolly

journeyman

Join Date: Jul 2015 Posts: 236

09-01-2017 , 10:40 AM

#7332

TexasDolly

journeyman

Join Date: Jul 2015 Posts: 236

And it's up.

09-01-2017 , 10:45 AM

#7333

damhill

grinder

Join Date: Sep 2014 Posts: 597

mines not yet

09-01-2017 , 10:48 AM

#7334

TexasDolly

journeyman

Join Date: Jul 2015 Posts: 236

Quote:

Originally Posted by damhill

mines not yet

And now it's down again. I got in, regged for 3 PlayPens this afternoon and then it froze, booted me. It was odd, very little/no traffic. I don't know how I got on - but it appears that I was one of the only people in. No cash tables were up.

09-01-2017 , 10:49 AM

#7335

pieceofcake

adept

Join Date: Oct 2009 Posts: 795

was up for me for alittle while but the site was dead with hardly any players and i registered for a couple sngs and now its down again

09-01-2017 , 10:50 AM

#7336

damhill

grinder

Join Date: Sep 2014 Posts: 597

sigh
can some one just buy the ft software and start this **** up in the gray market?

09-01-2017 , 10:51 AM

#7337

damhill

grinder

Join Date: Sep 2014 Posts: 597

im in!

09-01-2017 , 10:51 AM

#7338

TexasDolly

journeyman

Join Date: Jul 2015 Posts: 236

Quote:

Originally Posted by damhill

sigh
can some one just buy the ft software and start this **** up in the gray market?

Mason, are you listening? I know you are.....come on buddy.

09-01-2017 , 11:10 AM

#7339

thedude404

old hand

Join Date: Jun 2014 Posts: 1,462

Entered tournament and started playing. Just now the tournament was cancelled and all entry fee's refunded.

09-01-2017 , 11:35 AM

#7340

dusk2dawn

adept

Join Date: Aug 2017 Posts: 786

So.....no official word lately from any of the WPN skins twitters, all you twitter people? I'm logged into ACR....but don't want to register for anything....I do see that people seem to be playing cash and MTTs/sngs.....is all good?

09-01-2017 , 11:41 AM

#7341

Windpspro

journeyman

Join Date: Jan 2014 Posts: 357

Quote:

Originally Posted by DegenGolfer

It's very simple. take control of lots of devices, have all of those devices send requests to login using bad credentials...repeat..repeat...repeat

It's a very low tech way to take something down.

You know there are way to stop that right? Why do you think most sites use captcha, and block you after trying to log in so many times. Not saying that would stop all "attacks" but it makes it harder if you can't attempt to log in.

As far as I've tried when i forgot my password, I can try endless times.

09-01-2017 , 11:41 AM

#7342

cmitch

grinder

Join Date: Oct 2004 Posts: 518

Quote:

Originally Posted by dusk2dawn

11:40am EST

Americas Cardroom‏ @ACR_POKER
The DDOS attack has been mitigated. Cash game and tournaments are up. Will keep you guys posted.

09-01-2017 , 11:56 AM

#7343

tomcran

enthusiast

Join Date: Nov 2010 Posts: 86

The casino is still screwy. I was down, worked back up, went to cashier to check my balance, it's frozen, casino is frozen. i don't know if the freeze locked me in at the low $ level before I recovered or what. I have no idea where I stand. Thanks a lot!

09-01-2017 , 12:00 PM

#7344

tomcran

enthusiast

Join Date: Nov 2010 Posts: 86

Can anyone get to the cashier to check their balances? Is the cashier working for anyone??

09-01-2017 , 12:05 PM

#7345

DegenGolfer

newbie

Join Date: Jan 2017 Posts: 19

Quote:

Originally Posted by Windpspro

Never said there was no way to stop it... I was simply answering a question. Anyways, yes there's plenty of ways to stop it, otherwise xbox and playstation would constantly be down.

09-01-2017 , 12:08 PM

#7346

DegenGolfer

newbie

Join Date: Jan 2017 Posts: 19

Quote:

Originally Posted by tomcran

Can anyone get to the cashier to check their balances? Is the cashier working for anyone??

I cannot ATM. Seems like their website and cashier are both down. Could be due to the influx of new traffic or more DDOS

09-01-2017 , 12:25 PM

#7347

AlexTheOwl

journeyman

Join Date: Mar 2014 Posts: 257

Same here, "504 Gateway Time-out" error when I try to access the cashier.

I was hoping the long outage was due to them making sure they had their act together before coming back online. Nope. ACR is still ACR. They try to do the right thing, but their competence and professionalism are shaky.

Running good on Ignition today, just going to play there until things settle down.

09-01-2017 , 01:50 PM

#7348

P0k3rM@st3r

journeyman

Join Date: Aug 2008 Posts: 226

Seems like the site is back up to all you fellers

09-01-2017 , 01:55 PM

#7349

P0k3rM@st3r

journeyman

Join Date: Aug 2008 Posts: 226

Quote:

Originally Posted by threeven

Ransom. Attack a site that is cash (bitcoin) rich, but operating in a legal grey area where they might not be able to just run to govt investigators. Take down the site until they send however much bitcoin. Gambling sites have a long history of being prime targets for these types of attacks.

Lol, and what's to stop an anonymous attacker to take the money, and then attack them again in a few months?

09-01-2017 , 02:03 PM

#7350

zooeyglass2

enthusiast

Join Date: Jun 2017 Posts: 91

I was signed up for a on demand omaha hi/lo when the site went down for good last night. after waiting hours to reconnect with no luck I just went to bed around 5am figuring the 7.70 would be returned when i woke up. guess what, I wake up and the 7.70 is still missing, been in chat with support for 20 minutes and still nota. site is horrible. wonder how much the scammed from people last night. I always thought ACR was shady as ****.

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