Thanks for appearing in the thread, Dave. I appreciate your (and by extension, Hollywood's) concern about players' issues as well as your attitude of hoping to improve the room. To respond specifically to your comments regarding my post:
Quote:
Originally Posted by DNutini
We had “ all hands on deck” that evening, and not a single dealer on our roster was not scheduled, and we ultimately ended up using every table with an automatic shuffler. Unfortunately, that meant that we felt we had an obligation to attempt to get as many players in the game from bad beat eligible/promotion eligible tables in seats to the best of our ability. We were giving away their money, and getting them in a seat to try to win some of that money was a priority on that evening.
In other words, from the floor's perspective, pot-raked games >>> time-raked games. At the very least you explicitly admit this is true for days where the room is giving away $ from the promotional fund. If that's the room's policy, so be it, but please be aware that many regulars, including me, are prejudiced as a result.
For example, a few regulars of the larger stake games basically got frozen out of games for ~2 hours on Saturday during the promotions despite having their names on several lists. These regs have paid more than their fair share of $ into the promotional fund via 2-5 NL and 2-2 PLO. Yet, the room would apparently rather cater to the slew of 1-2 NL and 4-8 LHE players who come in only to take advantage of the promotion and who probably contributed very little (if anything) to the promotional fund during previous weeks. In that sense, it's not really "their" $ being distributed to them, as you frame it.
Of (I think) 31 tables running during the peak of the promotion, there was exactly one time-raked game, the 5-10 NL which I mentioned in my post we had wanted to switch to 5-5 PLO. There were only two 2-5 NL games running despite, iirc, a pretty large waitlist. Just one extra 2-5 game (which would have been promotion-eligible) or one 5-5 PLO game rather than the 20th 1-2 NL table or the 7th 4-8 LHE table would have been plenty to accommodate demand for larger stake games and would have still accomplished the stated goal of trying to give a very large number of people the chance to receive promotion $.
I took a screenshot of bravo around midnight on Saturday. This has become all too common a sight for people who want to play games that aren't 1-2 NL or 4-8 LHE:
Notice that there were still several hours to go in the promotion at the time of the screenshot. At that point, demand was basically 100% met for promotion-seekers but quite insufficient for everyone else, particularly PLO players.
Quote:
Originally Posted by DNutini
Conversely, I know that we have done our very best to cater to the PLO players on any other night and will continue to do so. I have been asked many many times to open a game as soon as a certain player shows up and almost every time, a dealer is sent to a table to deal almost immediately. When we have similar lists between the 2/2 and the 5/5 PLO game we also open games from the top down meaning we always open the bigger game first. Many times we have broken a 2/2 PLO game simply to open a 5/5PLO game and make less revenue (as previously stated that we have a disdain for the bigger game since it is time raked). There are many times that the 5/5PLO list gets “stale” because to my understanding the game will not go unless a certain player shows up, and unfortunately the majority of that game’s livelihood is dictated by that one player. I know I have gone around many times and polled some of the players asking if they need a dealer and I get an update on whether that one player is showing up or not, many times saying the game won’t go until then, so it gets put on hold. So our rumored dislike to run that game is simply not true. Our attempt at running the Game of the Month promotion for 2/2 PLO is simply an attempt to grow PLO action in Columbus, not kill the 5/5 game. Currently, our action is very minimal and it is the same names in the game every time it runs. We get the occasional 2/2 PLO game off but only when it doesn’t interfere with the 5/5 game and not vice versa. That’s why we lowered the stakes on the game and tried to offer some seed money to get players in the 2/2 game that hopefully we get some sustainability to PLO in Columbus except to simply hope that the same 12-15 players who play 5/5 stay playing.
A lot of things in that text box are true (including the floor having been very accommodating many nights in the past) but some of that is also now outdated. Like I wrote in my post, several times over the last few weeks a 5-5 PLO was never called despite a big list (12+). The player referred to in your post was not at the casino or planning on playing any of those nights, but I'm 100% confident a game would have gotten off and gotten off right away, anyways. Players would have told the floor as much if asked. My suspicion is that the floor made the assumption that the game would never get off w/o the presence of a particular player, which even if true in the past is usually not the case anymore.
Usually, at least a couple people on the list will have a very good idea of whether a game would get off or would be willing to do an interest check themselves; I'd recommend consulting them if you're unsure whether a game will get off if called. The floor can also of course run its own interest check.
Another thing frequently stated by the floor is a concern that a currently running game (such as 2-5 or 5-10 NL) might break if 5-5 PLO is announced. I don't believe this should matter if literally 8/9 players at a table would prefer to play 5-5 PLO rather than their current game. To the floor's credit, such a switch was made the other week (and the 9th guy ended up going to the new table, anyways), and a lot more people were happy than were upset. I understand there may occasionally be rake-based objections to such switches happening, but I believe that the increased customer satisfaction (rather than aggravation) is +EV for the room over the longterm.
Even if the floor hasn't had any bad intentions re: 5-5 PLO (which I am inclined to believe after reading your post), a definite consequence of all this recent stuff has been several players being less willing to come to the casino for 5-5 PLO. It seems to me like that could have been pretty easily avoided and that's why I felt compelled to post, among some other recent frustrations with how the room has handled things.
Last edited by karamazonk; 11-05-2015 at 03:59 AM.