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Harrah's Philadelphia (Chester, PA) Harrah's Philadelphia (Chester, PA)

06-02-2015 , 05:05 PM
Quote:
Originally Posted by Kodystate
Quick Question:

Old room was $5 + $1 rake - with 100% of the $1 going towards the bad beat, and eventually getting back to the players.

New room is $6 rake with an unknown amount being given back to the players. Is it $1 of the rake? Is it $0.75? Is it $0.50? Is there any accountability? Is the room going to be profiting more while at the same time appearing to be more "player focused"?

Born skeptic here - trying to find a reason to step foot back in this horrific room.
100 percent of the $1 didn't go back to the players.

the percentage going back to the players now compared to before should be almost identical.
Harrah's Philadelphia (Chester, PA) Quote
06-02-2015 , 09:32 PM
Quote:
Originally Posted by Kodystate
Quick Question:

Old room was $5 + $1 rake - with 100% of the $1 going towards the bad beat, and eventually getting back to the players.

New room is $6 rake with an unknown amount being given back to the players. Is it $1 of the rake? Is it $0.75? Is it $0.50? Is there any accountability? Is the room going to be profiting more while at the same time appearing to be more "player focused"?

Born skeptic here - trying to find a reason to step foot back in this horrific room.
Kodystate,

From one player to another, I have played professionally in many many rooms throughout the world, from Australia to Austria. And, of all the Poker Rooms in the world, all of the very best rooms I had visited had one thing in common. All of the very best rooms took my profession seriously and they all cared about poker.

When I came on board here, many of the deficiencies were glaringly apparent. The history and some of the past practices had been atrocious.

We are in the process of making amends, but that will take time.

I can honestly say that we are better now than we were two months ago and in another two months when the room renovation is completed we will even be better. Staff will be repositioned and our service will improve.

All great rooms are a constant work in progress. We are committed to taking the necessary steps to improve.

I'd love to chat in person if you ever do give us another chance. If not, I understand, and do thank you for the feedback.

Sincerely,

Dave @ HP Poker
Harrah's Philadelphia (Chester, PA) Quote
06-03-2015 , 10:51 AM
Quote:
Originally Posted by DavidSlowik
Kodystate,

From one player to another, I have played professionally in many many rooms throughout the world, from Australia to Austria. And, of all the Poker Rooms in the world, all of the very best rooms I had visited had one thing in common. All of the very best rooms took my profession seriously and they all cared about poker.

When I came on board here, many of the deficiencies were glaringly apparent. The history and some of the past practices had been atrocious.

We are in the process of making amends, but that will take time.

I can honestly say that we are better now than we were two months ago and in another two months when the room renovation is completed we will even be better. Staff will be repositioned and our service will improve.

All great rooms are a constant work in progress. We are committed to taking the necessary steps to improve.

I'd love to chat in person if you ever do give us another chance. If not, I understand, and do thank you for the feedback.

Sincerely,

Dave @ HP Poker
You took 6 paragraphs to not answer a question. Have you ever considered running for President?
Harrah's Philadelphia (Chester, PA) Quote
06-03-2015 , 01:20 PM
Quote:
Originally Posted by FromACtoLV
You took 6 paragraphs to not answer a question. Have you ever considered running for President?
Lol - understood

I was attempting to be as transparent as possibly with my mind set. I can assure you all day of one thing or the other, but the truth will always be in our actions.

I will say that we are not profiting off of this move to promo and there are a number of internal checks to make sure that this happens.

The real issue is that other states, like Delaware, Indiana, and Maryland, can do things with promo and BBJ that we cannot, and I believe that the forms that are employed in these places offer much more value to the players who support the room.

The BBJ simply sucks the large portion of the promo money up and out of the room. I never understood taking $600K which has built up over the coarse of a year and lighting it on fire with one hand.
Harrah's Philadelphia (Chester, PA) Quote
06-03-2015 , 02:30 PM
Quote:
Originally Posted by my_nameaintearl
Do to my non agreement with this forum I can post the following:


Seems like the plan for the next tournament has been posted although not approved by our good friends at the PGCB


Title: The Guaranteed Overlay
Dates: 7/19-7/26
Guarantee: $100,000 or $10,000 than the prize pool if greater than $100,000
Number of Flights:13
Levels: 30 min levels day 1 40 min levels day 2
Note: All players who make day 2 will be in the money and Each flight will play to 10%
Buy-in: $160
Where is this coming from?
Harrah's Philadelphia (Chester, PA) Quote
06-03-2015 , 02:38 PM
Quote:
Originally Posted by TheYeoman
Where is this coming from?
Right now pending PGCB approval. They might want to tweak.

But we're looking to add a 2016 WSOP Main Event Seat as well (or $5K cash option)
Harrah's Philadelphia (Chester, PA) Quote
06-03-2015 , 03:00 PM
Quote:
Originally Posted by DavidSlowik
Right now pending PGCB approval. They might want to tweak.

But we're looking to add a 2016 WSOP Main Event Seat as well (or $5K cash option)
That could be awesome!
Harrah's Philadelphia (Chester, PA) Quote
06-04-2015 , 05:35 AM
Quote:
Originally Posted by DavidSlowik
Lol - understood

I was attempting to be as transparent as possibly with my mind set. I can assure you all day of one thing or the other, but the truth will always be in our actions.

I will say that we are not profiting off of this move to promo and there are a number of internal checks to make sure that this happens.

The real issue is that other states, like Delaware, Indiana, and Maryland, can do things with promo and BBJ that we cannot, and I believe that the forms that are employed in these places offer much more value to the players who support the room.

The BBJ simply sucks the large portion of the promo money up and out of the room. I never understood taking $600K which has built up over the coarse of a year and lighting it on fire with one hand.
We'll agree to disagree. There's no reason a BBJ can't be maintained. It doesn't have to be $600K. People drove from other states to play at Harrah's when the jackpot was high. They stayed in area hotels and played for days on end.

Perhaps lowering the qualifier so it hit more often, offering a mini bad beat or just having a flat $100,000 bad beat where additional funds go toward promos would benefit the room.

Another thing that is brought up all the time in the room is the complete lack of consideration for the players. I'll give you an example: There was 1 table running at 6 a.m. Monday. Yet when people complained about the temperature and how cold it was at our table, all we were told is, 'A call has been made and maintenance is aware.'

If there's only one table and we're all freezing, MOVE US!
Harrah's Philadelphia (Chester, PA) Quote
06-04-2015 , 09:13 AM
Quote:
Originally Posted by IbelieveinChipKelly
We'll agree to disagree. There's no reason a BBJ can't be maintained. It doesn't have to be $600K. People drove from other states to play at Harrah's when the jackpot was high. They stayed in area hotels and played for days on end.

Perhaps lowering the qualifier so it hit more often, offering a mini bad beat or just having a flat $100,000 bad beat where additional funds go toward promos would benefit the room.

Another thing that is brought up all the time in the room is the complete lack of consideration for the players. I'll give you an example: There was 1 table running at 6 a.m. Monday. Yet when people complained about the temperature and how cold it was at our table, all we were told is, 'A call has been made and maintenance is aware.'

If there's only one table and we're all freezing, MOVE US!
I will reach out to the team.

Did anyone at the table ask to move tables? Because I don't see why this would be a problem either.
Harrah's Philadelphia (Chester, PA) Quote
06-06-2015 , 03:31 PM
Is chopping allowed in this Friday 12th 25k freeroll at any level? Not a tournament player.
Harrah's Philadelphia (Chester, PA) Quote
06-06-2015 , 03:38 PM
Quote:
Originally Posted by 6MaxLHE
Is chopping allowed in this Friday 12th 25k freeroll at any level? Not a tournament player.
Unfortunately we can only operate off of the payout structure. 50% of the field paid with a min cash of $650
Harrah's Philadelphia (Chester, PA) Quote
06-07-2015 , 11:57 AM
Quote:
Originally Posted by 6MaxLHE
Is chopping allowed in this Friday 12th 25k freeroll at any level? Not a tournament player.
They chopped with 16 left in the last freeroll. $900ish each I believe.

I will be there and willing to chop before a card is dealt.

Sent from my Nexus 5 using 2+2 Forums
Harrah's Philadelphia (Chester, PA) Quote
06-07-2015 , 10:44 PM
I no chop
Harrah's Philadelphia (Chester, PA) Quote
06-17-2015 , 10:05 PM
Looks like it was officially approved

Harrah's Philadelphia (Chester, PA) Quote
06-18-2015 , 08:34 AM
Quote:
Originally Posted by my_nameaintearl
Looks like it was officially approved

Can't wait.
Harrah's Philadelphia (Chester, PA) Quote
06-18-2015 , 10:14 AM
Guaranteed Overlay looks great. Top ten (rounded down) returns for day two will cause some strategy changes.

Let me see if I understand this correctly. We are near the end of flight 1. Assume there are 19 players (or less) left. Since we are rounding down, only the chip leader advances. Everyone else is eliminated out of the money.

If I am not the chip leader, and we are on the last hand of flight one, I need to shove any two cards. My only other choice is to hope the chip leader misplays the last hand and put me in the lead.

(I have not seen the structure sheet, so I might be way off base. If not this should be a super action tourney.)

Be interesting to see those that that don't understand the structure get elimnated while they stick on a big stack of chips.
Harrah's Philadelphia (Chester, PA) Quote
06-18-2015 , 10:27 AM
Quote:
Originally Posted by dean327
Guaranteed Overlay looks great. Top ten (rounded down) returns for day two will cause some strategy changes.

Let me see if I understand this correctly. We are near the end of flight 1. Assume there are 19 players (or less) left. Since we are rounding down, only the chip leader advances. Everyone else is eliminated out of the money.

If I am not the chip leader, and we are on the last hand of flight one, I need to shove any two cards. My only other choice is to hope the chip leader misplays the last hand and put me in the lead.

(I have not seen the structure sheet, so I might be way off base. If not this should be a super action tourney.)

Be interesting to see those that that don't understand the structure get elimnated while they stick on a big stack of chips.
10% of the total Day 1 field rounded down. Whereby, if on Day 1E there are 116 entrants we are playing down to 11 entrants / hand for hand at 12. Everyone returning on Day 2 is in the money.

But, This also mean that if two players bust while we are playing hand for hand, that extra player does not get paid, only players who make it into day 2.
Harrah's Philadelphia (Chester, PA) Quote
06-18-2015 , 10:46 AM
Quote:
Originally Posted by DavidSlowik
10% of the total Day 1 field rounded down. Whereby, if on Day 1E there are 116 entrants we are playing down to 11 entrants / hand for hand at 12. Everyone returning on Day 2 is in the money.

But, This also mean that if two players bust while we are playing hand for hand, that extra player does not get paid, only players who make it into day 2.
Thank you for the correction. This sounds much better. Are structure sheets available online?

I plan on trying this out.

I assume if I play multiple first flights, I will play my biggest stacks on day 2. Smaller advancing stack will not be eligible for prize money?

(Yes, I'm full of stupid questions.)
Harrah's Philadelphia (Chester, PA) Quote
06-18-2015 , 11:03 AM
Quote:
Originally Posted by dean327
Thank you for the correction. This sounds much better. Are structure sheets available online?

I plan on trying this out.

I assume if I play multiple first flights, I will play my biggest stacks on day 2. Smaller advancing stack will not be eligible for prize money?

(Yes, I'm full of stupid questions.)
Structure is posted on FB. 30min levels day 1 (no 12/24 level), 40 mins on day 2.

All day1 flights should last about 7-8 hrs.

Yes, Best stack forward.

We opted not to do bonuses for multiple day 2 qualification for integrity purposes. So if you dbl qual, you can move forward with the bigger stack, but will not min cash for the other.
Harrah's Philadelphia (Chester, PA) Quote
06-19-2015 , 03:39 PM
Quote:
Originally Posted by DavidSlowik
Structure is posted on FB. 30min levels day 1 (no 12/24 level), 40 mins on day 2.

All day1 flights should last about 7-8 hrs.

Yes, Best stack forward.

We opted not to do bonuses for multiple day 2 qualification for integrity purposes. So if you dbl qual, you can move forward with the bigger stack, but will not min cash for the other.
Thanks a lot for the quick responses and helpfulness. It is definitely leading me to give the room another shot.
Harrah's Philadelphia (Chester, PA) Quote
06-20-2015 , 12:03 PM
Need help understanding something that happened last night:

Security comes bye and grabs the rake box without replacing it. The dealer calls the floor over after realizing it. After 5 minutes of them scrambling we lose 4 players and then the floor tells us we have to switch tables?

Why couldn't a new box be brought out? Seems a lot less intrusive than opening a new game
Harrah's Philadelphia (Chester, PA) Quote
06-20-2015 , 12:47 PM
Quote:
Originally Posted by my_nameaintearl
Need help understanding something that happened last night:

Security comes bye and grabs the rake box without replacing it. The dealer calls the floor over after realizing it. After 5 minutes of them scrambling we lose 4 players and then the floor tells us we have to switch tables?

Why couldn't a new box be brought out? Seems a lot less intrusive than opening a new game
Correct, I apologize for the inconvenience. I will reach out to the security team immediately.

This is a problem that I remember from approx 3 yrs ago when I was an ASM. We are looking into new boxes for the tables to be put on sometime after the renovation is done.
Harrah's Philadelphia (Chester, PA) Quote
06-21-2015 , 07:47 PM
At night, why does the floor not open up an additional 2/5 NLH table when there are a lot of people on the waitlist for 2/5, like 6-9? Recently over multiple occaisons, I have seen 6-9 people on the 2/5 list while another 2/5 table is going and maybe a 2/5 deep table is going. Even after asking to open up a new table there is alot of resistence in opening a new 2/5 table from the floor manager and they almost never do. Basically the floor is unwilling to open up a new 2/5 table. It is incredibly frustrating to play 1/2 for like 1-2 hours waiting for a 2/5 table seat to open. Can you ask the night time managers to open up a new 2/5 table when there are 6+ people on the waitlist and someone asks to for a new table to open?
Harrah's Philadelphia (Chester, PA) Quote
06-21-2015 , 08:14 PM
Quote:
Originally Posted by SouthofFifth
At night, why does the floor not open up an additional 2/5 NLH table when there are a lot of people on the waitlist for 2/5, like 6-9? Recently over multiple occaisons, I have seen 6-9 people on the 2/5 list while another 2/5 table is going and maybe a 2/5 deep table is going. Even after asking to open up a new table there is alot of resistence in opening a new 2/5 table from the floor manager and they almost never do. Basically the floor is unwilling to open up a new 2/5 table. It is incredibly frustrating to play 1/2 for like 1-2 hours waiting for a 2/5 table seat to open. Can you ask the night time managers to open up a new 2/5 table when there are 6+ people on the waitlist and someone asks to for a new table to open?
Absolutely, and thank you for the feedback.

Sometimes the lists are either stale or dead like when players who are playing in the $2-5 Deepstack are left on the $2-5. - not making an excuse, I will definitely communicate to swing shift and get this squared away. If they are stale or dead, they should do a board check and clean up the list for you at a minimum.
Harrah's Philadelphia (Chester, PA) Quote
06-22-2015 , 11:38 AM
Quote:
Originally Posted by SouthofFifth
At night, why does the floor not open up an additional 2/5 NLH table when there are a lot of people on the waitlist for 2/5, like 6-9? Recently over multiple occaisons, I have seen 6-9 people on the 2/5 list while another 2/5 table is going and maybe a 2/5 deep table is going. Even after asking to open up a new table there is alot of resistence in opening a new 2/5 table from the floor manager and they almost never do. Basically the floor is unwilling to open up a new 2/5 table. It is incredibly frustrating to play 1/2 for like 1-2 hours waiting for a 2/5 table seat to open. Can you ask the night time managers to open up a new 2/5 table when there are 6+ people on the waitlist and someone asks to for a new table to open?
Lately I've only been able to play occasionally but even when I played more regularly it was the usual practice to not open a new table until there were at least 10-12 people on the list. When I asked, I was told that usually a lot of people on the list were either already at other tables or wandering around the casino or maybe given up waiting and left, and if they open a new table with only 7 or 8 people on the list only a few will show up. This is in contrast to the AC properties where they'll open a table with only 4 or 5 players and assume more will come along.

It's also possible that maybe they just didn't have enough dealers on hand.
Harrah's Philadelphia (Chester, PA) Quote

      
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