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06-17-2011 , 01:18 AM

#2851

kagame

veteran

Join Date: May 2004 Posts: 3,042

Quote:

Originally Posted by ATN Poker

Maybe since the VIP system is new, everyone is starting from scratch/White and won't begin earning at their earned VIP level 'til next month. (just speculation) Although I know Bob has mentioned hypothetical scenarios where you started earning black/black elite once you reached it during that month. It would be nice if those who opted for VIP started earning at the level based on last months play/volume regardless of if you were a RB player or not.

06-17-2011 , 01:19 AM

#2852

kagame

veteran

Join Date: May 2004 Posts: 3,042

Quote:

Originally Posted by ATN Poker

How can you tell whether your account is verified yet or not? Is there a specific spot where it shows the status? I just sent over a copy of a bill to hopefully help finalize verification in case it hadn't been done already (sent over docs on the 7th). I'd only sent over a copy of DL and the verification form, so adding one more form of ID seemed reasonable, since the verification form is only filled out by hand, and so the only legit verifiable ID would be the DL. Hopefully this might help move my withdrawal from "in progress" to "processed". Understandable if peeps don't want to send over c.c. info. if they didn't deposit that way. But a 2nd form of verification besides the form filled out doesn't seem like too much to ask i.m.o.

I would love if they would simply email me and tell me what they specifically need to process a cashout instead of not notifying me that anything is preventing a cashout. Right?

06-17-2011 , 02:25 AM

#2853

KillerSOS

journeyman

Join Date: Mar 2011 Posts: 386

So... does anyone know how to find the tourney summaries so my PT3 actually works correctly?

06-17-2011 , 03:08 AM

#2854

CCuster_911

You Only Live Once

Join Date: May 2008 Posts: 24,435

Looked at the vip page, and I am curious as to why people would want to switch off of rakeback...when you are at best getting 22.5% rakeback for elite(is there additional rakeback?). I am assuming I am missing something.

06-17-2011 , 03:13 AM

#2855

KillerSOS

journeyman

Join Date: Mar 2011 Posts: 386

Quote:

Originally Posted by CCuster_911

Yes, you can trade VIP points for an additional 20% RB, up to around 40%

06-17-2011 , 04:34 AM

#2856

lifes3ps

Pooh-Bah

Join Date: Oct 2006 Posts: 4,694

Quote:

Originally Posted by Rizen

I do agree that it doesn't make sense to punish someone who does 80k pts one month then 5k the next. I'm open to ideas on how to suggest the best way to handle it. The two quickest ideas that come to mind (and I'm not making any promises, I'm just brain storming out loud here) are either allowing some sort of 'banking' system where if you earned 80k pts one month then 30k (the amount above and beyond) were 'banked' for future months where you might fall short or some sort of system where if you hit a certain level for X# of months you get a free pass for a month.

I'm honestly not sure which would work better or if either would be allowed by the network,

-Rizen

running x day averages solves this problem, if you say 35k running avg over x days, then the 80k is effectively banked

06-17-2011 , 05:00 AM

#2857

kagame

veteran

Join Date: May 2004 Posts: 3,042

Quote:

Originally Posted by KillerSOS

Yes, you can trade VIP points for an additional 20% RB, up to around 40%

Then there is also Casino 20% on top apparently. Anyone confirm that?

06-17-2011 , 05:51 AM

#2858

steven1983

banned

Join Date: Jul 2008 Posts: 114

is lock running a sng leaderboard this month?

06-17-2011 , 08:10 AM

#2859

peldini

adept

Join Date: Dec 2008 Posts: 889

I got switched over to VIP this morning, and now I cannot access my stats page or the cashier. Has anyone else had this issue?

06-17-2011 , 08:37 AM

#2860

fnord_too

Carpal \'Tunnel

Join Date: May 2004 Posts: 29,116

Is there an easy way to check if your account has been verified? I uploaded the documents last weekend, but I have no idea if I have been verified yet.

To contrast, I quickly received an email that they had been received, then received another email the next day that they had been accepted. Also, on my account page it says my status is gold (verified).

Suggestion: Put some workflow status on our admin home page. Like: Documents received, Documents in review queue (maybe with an eta to review time, if it is longer than a day or two), Status: verified. I just can't find anything telling me about my verification status, nor do I even know how or if I'll be notified when I get verified or if there were any problems.

06-17-2011 , 10:30 AM

#2861

Wetworks

journeyman

Join Date: Feb 2011 Posts: 292

Quote:

Originally Posted by ATN Poker

As long as your cashier account total is accurate, does it matter? Not trying to be a smart azz, just didn't know if there are benefits/milestones/bonuses that are being missed by the discrepancy in winnings. Seems like most of that stuff is based on rake, etc. whether or not you're winning or losing. Maybe I'm missing something......

With that said, I often notice that my HEM rakeback totals are usually a couple of bucks more than what Lock shows on Lockback, but it's close enough that I haven't made a stink about it. I figured it was due to certain hands not being imported (although if this was the case, seems like my HEM rakeback total should be lower than Lock's Lockback totals)........

Cashier balance isn't accurate. Here is what has happened since. They send me an email with that days tables...buy in and cashed out. an entire table is missing. So I go on PTR pull it up. THERE IT IS! Shows daily winnings for the 14th at $60.75. They show $34. I send it to them. The reply is this...a NEW EMAIL with all the buy ins and cashes out for that day...WITH THE TABLE NOW ADDED. Then they are acting like the last email never happened. Like..Sir..what are you talking about? There it is, its been there the whole time. What are you talking about? But check this...THE FUNDS ARE STILL NOT IN MY ACCOUNT! The email shows $274 like its suppose to. However, its never been in my account! Sent pretty much the same thing in a reply email that I just said here. And its the same guy replying to all emails.

06-17-2011 , 10:32 AM

#2862

Wetworks

journeyman

Join Date: Feb 2011 Posts: 292

Quote:

Originally Posted by MicroBob

But how much money do you actually have? Who cares what it says in "daily winnings?"

Also, the "daily winnings" thing resets at 00:00 Lock Time...which is the same as 01:00 Eastern time. So if you were playing around 1:00am eastern then this would be where the discrepancy comes from....you split your winnings across two different days (even though it was the same session).

The other possibility is that perhaps you had your auto-rebuy on or something and are kind of forgetting about that. Obviously if you start with $25, lose a hand and are down to $20, and then rebuy to top-off your stack at $25 again then that will affect the numbers also. I could start with a $25 stack, cashout for $50, but be -$200 on the session if I just kept losing over and over again before eventually doubling-up and then leaving the table.

This is commonly known as the "but how much did you lose?" effect.

Thanks for that. I checked the time zone thing, never shows anything for the next day.

06-17-2011 , 10:39 AM

#2863

Wetworks

journeyman

Join Date: Feb 2011 Posts: 292

Quote:

Originally Posted by ATN Poker

I'm not even counting rakeback. I'm just looking at winnings - rake. But even if my numbers are a little off...$60.75 to there $34? For that to be accurate, there rake would have to be 40% wouldn't it?

06-17-2011 , 11:00 AM

#2864

FRGCardinal

veteran

Join Date: Mar 2010 Posts: 2,310

Is it possible your tracking program isn't accurately tracking all of your play? I've been playing on LOCK since late April on a nearly daily basis and have been tracking everything on an Excel spreadsheet. Every "table in/table out" entry is tracked, every bonus, every rakeback. My spreadsheet matches Lock's records to the penny.
OTOH, if Lock was over-raking pots, I'd have no way of knowing.

06-17-2011 , 11:24 AM

#2865

a octopus

grinder

Join Date: May 2010 Posts: 669

Hi Guys. Just wanted to update and say that I requested a check on 5/16 and it was just approved yesterday 6/16.

I guess the 4-6 week bottle-necked timeline is currently accurate.

Cheers.

06-17-2011 , 11:56 AM

#2866

raradevils

Carpal \'Tunnel

Join Date: Mar 2007 Posts: 8,189

Quote:

Originally Posted by kagame

Then there is also Casino 20% on top apparently. Anyone confirm that?

Has anyone yet figured what level VIP you have to maintain to beat 35% RB? How much volumn will you have to play at what staks is the break even point. I'm currently playing 25nl & 50nl do to limited number of tables at the 50nl level.

I wanted to know at what point it will pay for me to switch over to their VIP system. I will earn white later today. I have a RJ & RL that get in the way of putting in more volumn.

Thanks in advance.

06-17-2011 , 12:10 PM

#2867

tclark828

old hand

Join Date: Jul 2008 Posts: 1,675

Quote:

Originally Posted by raradevils

If you rake over 1k a month, you are better off switching over. I have no idea how many hands at those stakes though.

06-17-2011 , 12:12 PM

#2868

tclark828

old hand

Join Date: Jul 2008 Posts: 1,675

Quote:

Originally Posted by kagame

Then there is also Casino 20% on top apparently. Anyone confirm that?

Ive been VIP since last weekend, and havent gotten any casino credits yet, I'll update as soon as i do though.

06-17-2011 , 12:13 PM

#2869

tclark828

old hand

Join Date: Jul 2008 Posts: 1,675

Quote:

Originally Posted by Wetworks

Are you using HEM? For some reason my HEM misses quite a lot of hands on Lock so my HEM and Lock rarely match. Never checked the forums to see if this is a known bug or if there is an update for it though.

06-17-2011 , 01:08 PM

#2870

uscjustallin

grinder

Join Date: Oct 2008 Posts: 616

Quote:

Originally Posted by tclark828

My HEM messes up up too. Specifically the profits are off. Maybe it's an issue with the amount of rake calculated, but there are times in a session where the profit is off by at least $100. Maybe it's due to losing internet connection on a big hand and HEM didn't capture that hand. Not sure.

Not really a big deal to me, since I mainly use HEM to track stats, not profits.

06-17-2011 , 01:34 PM

#2871

swhogan35

centurion

Join Date: Oct 2005 Posts: 110

Cashout Update:

Requested May 24th, June 17th they processed it and the check is going to be on the way.

06-17-2011 , 01:43 PM

#2872

wporter

old hand

Join Date: Jun 2004 Posts: 1,306

did any of you who got a cashout from the poker client get a tracking number yet? i got the email saying my cashout has been processed 3 days ago, but havent gotten a tracking number or anything.

06-17-2011 , 01:49 PM

#2873

serenity21

journeyman

Join Date: Apr 2009 Posts: 325

Quote:

Originally Posted by swhogan35

Cashout Update:

Requested May 24th, June 17th they processed it and the check is going to be on the way.

Is this using Lock's cashier or Merge's?

06-17-2011 , 01:54 PM

#2874

MyMaseratiDoes185

journeyman

Join Date: Jun 2009 Posts: 241

Quote:

Originally Posted by wporter

did any of you who got a cashout from the poker client get a tracking number yet? i got the email saying my cashout has been processed 3 days ago, but havent gotten a tracking number or anything.

You only get a tracking number for cashout by courier check on the casino side. Poker checks sent from merge's cashier which the poker side uses do not come with a tracking number.

06-17-2011 , 01:58 PM

#2875

wporter

old hand

Join Date: Jun 2004 Posts: 1,306

Quote:

Originally Posted by MyMaseratiDoes185

You only get a tracking number for cashout by courier check on the casino side. Poker checks sent from merge's cashier which the poker side uses do not come with a tracking number.

Thanks. do you have any idea of approximately how long it takes to get the check once you get the email saying its been processed?

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