Thanks alot for your helpful reply. Its an honour to have such quick support.

I think that my problems were being caused by the Hyper theme. Ive changed it to Classic, and Stars seems to be working OK. I also turned off the "end of hand detection."

However, I still have a problem with Ongame: If I allow my Ongame tables into the stack slot, none of the other tables (from other sites) will pop up properly. So now my only option is to lock the Ongame tables in the grid, using the stack slots only for other sites.

On an unrelated note, I was wondering if I can use cards mods with SaT. Im assuming that I can so long as Im not using "end of hand detection." Is this correct?

Thanks in advance for any help!

In my last post, I forgot to mention that sometimes the Stars tables are not moved out of the stack and into the grid after I enter the pot. Im using the Classic theme with a custom, plain black background.

this would've certianly been the problem of tables moving out to grid before it was your turn. you would have noticed that they tables would move out as soon as you were dealt cards, or more accurately, as soon as the pre-action fold checkbox was visible. this is explained on the Stars help page:
http://www.stackandtile.com/sat/help/pokerstars


what is your Move To Grid setting?

again, the problem could be the same as with HyperSimple. the graphics that your skin uses must have the real fold button to be a different color than both the table background behind the button and the fold checkboxes. if SaT sees the same color as the actual fold button, it will think action is required and keep the table at the top.

yes this should be no problem

how are you entering the pot? are you using SaT hotkeys? other program hotkeys? mouse clicks on the call/bet buttons? are you sure that you've included PokerStarsClassic within SaT?

my "move to grid" setting is "after entering a pot." i've included classic theme within SaT, and i've been entering the pot by clicking the site's buttons, not shortcuts, though I will soon make them from within SaT.

as for my problem with Ongame, the colors on my skin are all different (Fold button, checkbox, and background), so Im still unsure whats causing the problem. unless I lock the Ongame table to the grid, it all the other sites stop popping up in my stack when its my turn to act.

hrmmmm, i'm not sure then why SaT would be missing tables when you enter the pot. what happens is that it tries to recognize mouse clicks within the button rectangles. i suppose if you were making lots of fast clicks then perhaps SaT couldn't keep up, that could be a guess

turn on all Notifications in Advanced Options
use Move To Grid = Action Required
then try to put an OnGame table in the stack, and tell me if that works, or if you get any notifications. my guess is that SaT is always seeing that the OnGame table needs action for some reason. have you tried removing and re-including OnGame?

also, what is your Scan Mode in Adv Opts ?

tried these things and Ongame still causes problems. When I put the table in the stack, it sat at the top, and the stars tables wouldnt pop up when it was my turn to act. I had to move the Ongame table out of the way. Im using DWM.

Oh, and another thing I was wondering about is that the "fold and stack hotkey" (which I use with the Ongame table locked in the grid) only works if the mouse pointer is below the horizontal level of the Fold button),.

Thanks again for your help.

with Move To Grid = Action Required, tables should move into the grid when its your turn to act, they should not stay at the top of the stack. thats what i want you to try, so that i can narrow the problem

man that is really strange. can you click on File->Current Layout, and near the top of the file, there should be two settings: table_width and table_height
can you paste those values for me?

I actually was using he move to grid mode, but before the tables are moved, they are in the stack, and the problem was that the stars tables wouldnt move out of the stack (or popup) when ongame tables were also in the stack. sorry for not being clear before.

[settings]
table_width=640
table_height=474

with "Action Required" setting, tables should instantly move out of the stack and into the next available grid slot when its your turn to act (like the video on the homepage). both stars tables and ongame tables should do that, and it should not matter which tables are in the stack.

if that works for neither site, then my first recommendation is always to remove the sites within SaT, and then re-Include them. there might have been a problem grabbing the fold button colors.

btw, i just had another user report a similar issue with the ongame fold hotkey, so i will have to do some investigation. i have no clue whats going on there. maybe the two issues are related. did ongame put out an update recently?

hi greg,

i have already removed/replaced ongame and stars. but i still have the following problems when using "action required":

1) stars tables sometimes (but not always) are sent from the stack to a slot which already has a stars table, even though there are empty slots available. so i wind up with two stars tables stacked in a grid slot, when they should each be in their own unique slot.

2) i simply cannot stack the ongame tables because when i do, none of the other tables pop up. i think you are right that SaT is always thinking that its my turn to act on Ongame, regardless of whether it really is.

3) as you already know, I cant use a hotkey to fold on ongame unless my mouse cursor is on the bottom 1/4 of the table. but this problem is not unique to me.

when this happens, can you check the main tab of SaT and see the count for "Tiled Tables" ? are you drag and dropping tables into different slots often? how do you usually move tables around?

but thats the thing that i am trying to get at...

with Move To Grid setting = "action required", it shouldn't matter. because if SaT always thought it was your turn to act, it would'nt let you stack the OnGame table. what would happen is, you would send it to the stack, and then SaT would instantly send it back to grid, since it thinks its your turn to act. the OnGame table would never get a chance to stay in the stack.

tables only stay in the stack and pop to the top of the stack when you are using "Never" or "After Entering Pot" settings

yeah another user reported this too, i am trying to find a solution

ive tried a bunch of different things and i cannot reproduce this problem. you and one other person reported it however.

i'm using EuroPoker skin. which are you using?

I'm using GoldenPalace.be skin.

i unchecked all enable active pop up table and still winamax,ipoker,ongame and prima dont stack and stay tiled .Their hotkey buttons work fine . I also changed mods to ongame ,ipoker and prima.Stars ,Tilt and 888 stack and tile corectly .

awesome, when is it implemented? <333

Since nobody from the stackandtile support doesnt care about their clients. Is there someone who s playing Ongame,Ipoker,Winamax and Microgaming and he is found the appropriate settings to work corectly.Tables from those sites doesnt stack and always stay tiled .

Tnx in advance

this is really weird, i have no idea why the hotkey would only work when the mouse is over certain parts of the table. when i get a chance, i will try to set up an account on that skin and see if it matters.

next release

lol cmon man, i go on vacation and dont check the websites for 2 days and all of a sudden i dont care about my customers? i dont have internet in my room and have to go to a community room just to get wireless. gimme a break

i already gave you some suggestions on the forum.

first, remove and re-Include the site from SaT, and then try again. this should always be your first thing to do.

second, you can turn on all notifications and tell me what popups you get when you try to send the table to the stack. if you send a "stack table" hotkey and immediately get a popup saying "action required", then we know that SaT is stacking the table, and then it is instantly moving it back to the grid.

finally, SaT detects that tables need action based on the fold button color. so if SaT is in fact stacking the table and then immediately moving it back to grid because it thinks action is required, then that means that SaT is seeing the color of the fold button. if you table theme has the same color for the fold button as the table background, then you will run into the problems that you are seeing.

finally, SaT detects that tables need action based on the fold button color. so if SaT is in fact stacking the table and then immediately moving it back to grid because it thinks action is required, then that means that SaT is seeing the color of the fold button.

Yes it stacks and then immediately move back to the grid.I m using the proposed mods from grinders and table theme is not the same color.Will look for notification messages and willl reply.

and please dont cmon me man ,at least write that you are on vacation ,i m not a Nostradamus and you will never see posts like mine.Its close to 20euro a month and i like the program but if it works fine with all sites it will be a great tool and it will be better for you too.

re: customer support. i just wanted to say how impressed i am with greg's quick and helpful resonses ITT. he is very professional, and clearly cares for his customers and product. and this is coming from someone with problems on Ongame too. mixie, you totally deserved a lol cmon man for that post.

I think i fixed ipoker .Kondrad do you have solution for Ongame ?

Tnx

IPoker and ONgame Fixed.When i Changed Scan mode.ONly prima and winamax are now problemaTic.

on the SaT forums, you said that you were using Scan Mode = PW. are you on Windows XP?

if you are on Vista/Win7, it is ideal to use Scan Mode = DWM. but before you can use DWM, you need to enable Aero theme in windows display control panel. instructions for that are here, under Scan Mode:
http://www.stackandtile.com/sat/help/advanced-options

but since you've gotten them working now, i'm guessing that maybe you've done that already.

as for microgaming/winamax, i havent personally tested those yet, so i cant be sure what the issue is. its the same thing right? where they are not able to go to the stack because SaT constantly thinks that action is required?

if you can post screenshots of the table when the fold/call/bet buttons are visible and also when they are not, i can take a look and see if maybe its a problem with the table theme graphics that i mentioned earlier, where SaT might be thinking the fold button is visible because the colors are the same.

I hope image is clean with the two clients.I can try and search mods for Prima but i dont know if i can find for Winamax.Also when i add them in stackandtile i do it with real tables cause there s some difference with play money mode and real mode.

http://imageshack.us/photo/my-images...ckandtile.jpg/

the other user who had the problem told me that it will only work when the mouse is directly over the fold button, not just horizatonally like you said. but he mentioned to me that he was using right mouse click as his Fold+Stack hotkey. i told him to try a normal keyboard key and let me know.

are you using RButton as well? could you try a different key? or try RButton without the ~ prefix ?

ok the Winamax should work. the buttons are red, and when the buttons are not visible, the table is gray.

however, as you can see on NordicBet, the fold button is blue, and the Fold checkbox is blue too. so if you tried to send that bottom middle table to the stack, it would pop back into grid, becuase SaT would see that blue fold checkbox. so that will always be a problem, unless you can mod that table. however, just to make sure that it will work otherwise, you should try sending one of those tables to the stack when there is no checkbox buttons visible either, so that there is no blue where the buttons would be