Thank you for your help, this makes sense.

Great work guys!

Still wont show up.
using 64bit win 7

Today's fix addressed improper positioning of the HUD at Zoom tables, but there is no known bugs that would stop the HUD from appearing at Zoom tables. Your issue may be just a configuration error, this is easily addressed.

Please follow the instructions in this guide, if this does not work then please contact us via a support ticket on the PokerTracker website - https://www.pokertracker.com/guides/...guration-guide

- TT

Afraid I've not been following the thread on a post by post basis to know if this has been posted [apologies obv]:

Graphs > Global (MTT + Cash) blocks out the user from creating / selecting filters.

Has this been discussed + the viability of at least including date-range filters week/month/year etc etc?

This is on our to-do agenda, provided that the filter does not hamper performance of course. Keep in mind PT4 is still just a beta application, more to come!

- TT

Hey, I noticed that the Hands stat in the hud shows up to 4 digits. I want it to show 2 digits and a "k" if theres more, like 11k or something. How can I do this?

where do i download the new beta? every time i click on that tab i get direct to pt3 download page.

Google search :
Poker tracker 4 beta download

You must be logged in to see the download page. If you cannot see it, then log out, clear your cookies, log back in. The link is found at Support - PT4 - Download.

- TT

This is not available yet. Its on our agenda.

thx. worked.

Help



Its been about ~40 mins exactly like this, if I click close it says Please wait until the active operations complete. Should I reset it? thx.

?

So I'm trying to make my hud but I can't get it to show up in the replayer.

I created a new hud and just added the basic stats to begin with and opened up the replayer to check formatting etc but I can't get it to show up. I click on the pt icon at the top, select my hud from the list and then the pt icon disappears and no hud shows up. Clicking on options->untick show hud and then tick it again and the default hud appears and so does the pt icon. Likewise just closing the replayer and opening it again makes the default hud show up again.

I've tried closing pt4 and restarting it but this hasn't worked either. Any ideas?

Thanks

I'm told that the development team are discussing a replacement for this option, but I'm not sure exactly what is planned or when it will be added yet.
If you open a support ticket on the PokerTracker website I'll link you into our system so that you get a notification when it is added.


Please export your new HUD and attach it to a support ticket on the PokerTracker website so that we can investigate. You will need to compress the file before you can attach it - right-click > Send to Compressed Folder is fine.


--WhiteRider

I just tried to make another new hud from scratch and the same thing is happening so I don't think it's a problem with the hud itself. This is what I'm doing - options>new profile (selecting cash), add new group, add statistic. Once I've added a stat (any stat) I save and open replayer and nothing appears when I select the hud. I've got around this problem by duplicating one of the built in huds and editing it to suit my needs.

It seems that if you duplicate a hud you run into the same problem IF you delete a line in the player stats group. I deleted all the popups and it would still show up in the replayer but when I deleted a line it wouldn't show up anymore.

Hopefully this is useful.

Do you still want me to send in the hud that I couldn't get to show up in the replayer?

One more thing - if you add a new line to the player stats group you can't drag a stat onto it until you have manually added a stat to it using the add statistic option.

Please do send the profile in - it will help us make certain this issue does not get lost and it means we'll be able to let you know automatically when a fix is available.

You can actually drag stats down it just requires dragging them down further than you'd expect - the location is not intuitive and it is on our list to investigate further as well.

I am trying to export all hands from a session.
In the View stats tab, ctrl+a will not highlight all the hands for session, i have to ctrl+click each one.

Also it's very annoying that the menu headers for each report (i.e Session start / length / hands / table sessions / mt ratio) aren't draggable to change the order of them. Instead we have to right click / configure / change order that way.

I think one thing HM2 is doing better than PT is the ease of use with navigation items/menus. It is very customizable and easy to use. PT4's reports section seems very messy and all over the place right now. It doesn't seem user friendly at all, but everything else is great.

I think a big flaw is having the most commonly used reports/stats all as dropdown menus. Not user friendly.

Also - Does HM2 and PT4 use a different method to calculate all in EV?

PT4 shows all in EV as -$150 for the session which did not seem right whatsoever, whereas HM2 is showing as $-96. Same hand count.. seem's very inconsistent but HM2's seems more accurate.

Does PT4 have tournament ICM yet?

You can click on the first, hold shift and click on the last and that will highlight everything in between.

We do have some reports in the Report drop down on the left and for some reports (notably Summary), you can choose grouping via that drop down. Which reports would you like to see there which are not already there?

There are philosophical reasons why in certain cases we do not calculate equity in situations where they do - it was explained in a CardPlayers article by Jeff Hwang, reprinted with permission here.

That said, it is also possible there is a bug in certain narrow cases we have not yet found - if you can narrow it down to a few hands which cause the difference and send them to us via our support system we will happily look into it further for you.

Yes, you open the ICM calculator via Tools -> ICM -> Calculator.

Yeah I realize this but it's still a little annoying having to scroll all the way down in a narrow field, CTRL+A would be so much easier.


I am not sure, I am just on HM2 now and tbh its reports section is much much better.
PT4s is really complicated and frustrating to use.

I.e
PT4 you select the Results tab - Click Summary Report, then Group By Session from two separate drop down menus.
Then when you change over to the Statistics tab, you have to choose the Summary Report and Group by Session drop down menu options all over again. It doesn't make sense, it should be linked, or within the Results menu, make a sub menu for the statistics so it keeps the same settings.

The area to select the player/reports/filters in the results/stats tabs also take up too much room, and the width of the results and hands for session is then limited. It is a bit of a pain having to constantly hide/drag this area so I can see the full width of stats.

HM2 solved this problem by making the area to select filters/reports on top like a navigation menu, so no width was sacrificed.
HM2 also has its Reports menu as a static navigation that can be easily accessed and customized, whereas PT4 is a drop drop menu that has to be changed everytime you change between the results/statistics windows.

I think it would be much better and friendlier to use if there was another navigation menu under "Results|Statistics|leaktracker.." with the Report lists, as they are going to be the most commonly used options in PT4 it doesn't make sense to have them as separate drop down menu's on every single window.

Basically, in HM2 most reports/options/filters can be done in the click of a button which makes that part of the client so good and easy to use, whereas PT4 it takes many more clicks to get the same results.
I think HM2 wins in this department for sure but PT4 is way ahead in terms of stability.

We have avoided using control key modifiers in PT4 because of our concern that it might conflict with one of the 18 networks which we support for live import. Additionally there are numerous third party tools which may use the same control key combinations. With that said, we have not ignored this idea, in fact we have discussed it internally ourselves already prior to your post. PokerTracker is still in beta development, more to come if we do not discover any conflicts.

Our software design was not influenced by the competition, perhaps that is why PT4 has been received with such great praise in comparison to the competition which is already commercially released while we remain in Beta. At this stage we are open to suggestions for missing features, but it is far too late to consider interface design as you propose - especially since the vast majority of users and the poker press have praised PokerTracker 4's interface as the best in the market. Few people have complained about PT4 being frustrating to use, for an application that is still in Beta with no formal documentation that is an outstanding achievement!

We respond best to proposals because they are great ideas, not because it is an idea included in our competitors application. Feel free to send ideas for proposal, but its best to back up your concepts because the idea is outstanding and can help the majority of players with little downside - not just because you saw it in HM2. We are always open to great ideas!

PS: The left hand frame can be closed so you have more workspace available, click the arrown pointing to the left at the top of the frame to hide. it. Also The quickest filtering methods in PT4 are :

• Double clicking in a report (PokerTracker 4 exclusive feature)
• Selecting from the simple filters in the left hand frame
• Save a filter setting as a Quick Filter default, then select the quick filter in the frame without having to rebuild it each time.

- TT

Yeah I can understand what your saying, thanks.
Don't get me wrong I am a huge fan of PT4 so far and it's the only reason I'm making suggestions but there is just some things I think the competition is doing a lot better. I'll post anything else on the PT forums when I have used it a bit more.