The fix did not cause any other problems, the issue you are referring to is a PokerStars bug. It appears that PokerStars reset the 6 max seating positions, we do not yet know if this happened to everyone or just some players. To fix this:

1) Stop playing on Zoom tables.

2) In the PokerStars client software set your preferred seating settings in PokerStars for 6 max by clicking Options, then selecting Preferred Seat. Change the setting for 6 max to match the preferred seating PokerTracker. You may find this setting to be empty or moved to seat #1 in Stars.

3) As a precaution we advise that you check your other preferred seating settings in PokerStars, so far we have only noticed that this affects 6max.

4) Start importing in PT4, open up the Zoom tables.

Enjoy!

- TT

hem1, date filter has "last X hours".

Dave - thnx, I was not aware that any competitors included that filter, much appreciated.

Wayne - We do not intend to add a by-time filter, it would negatively affect performance due to the way our custom stat system works. But I do have the perfect solution for you! While viewing Results - Overview - by Session double click to view the session start time you want to review, you can now see just the tables from the current session! You can also drill down into each table to view just the hands from that table if you like. Alternatively you can use the Summary report and select the Session sub-report which shows all hands regardless of the table it was played at during the session.

- TT

Maybe it's just me but the stats displayed as "My C Won", "My C all in" etc are very tilting to look at. Is there a way to just make this simply display the currency as $/£/€ in place of "My C"?

Also any idea on ETA for commercial release?

I am also having this problem at the full ring Zoom tables. I double checked that the preferred seating matches up in PokerTracker and Pokerstars, any ideas?

We are not commenting on commercial release dates, the perfection of PokerTracker 4 cannot be rushed!

We looked into coding the currency symbol into the row headers of all reports, but it wasn't feasible to do. That is why we developed the concept of Game Currency and My Currency receptively. If you deposit in US Dollars and play on just US Dollar sites then this may seem like wasted functionality to you, but many players all over the world are praising Poker Tracker's currency system because we are the first to provide a complete multi-currency solution that adjusts based on the daily bank rate for any currency. For example say you play on Euro and US Dollar tables but your account defaults to Russian rubles - we got that covered.

- TT

We've been testing and we see these problems ourselves as well. We didn't see this at first when we rushed to put out a patch, but eventually we occasionally found the same issue that some of our users are describing (albeit less frequently). We found the best results still with the preferred seating as set previously - things would still be off on occasion but only by a seat or two most of the time.

Needless to say, we are still not happy with that and we are going to get this fixed as soon as we possibly can.

Hahaha, I completely agree. That was another thing that was bothering me but I decided not to report it since I figured it was my own analness getting the better of me. Somehow it's nice to see it annoys others as well.

If your developers are truly incapable of dynamically using a symbol representative of the currency you're using (which seems very.. odd.. to me) then can you consider using a special symbol so it's clear that the "C" represents something unique? Perhaps: ¢ ? That's upper ASCII code 155. That's nowhere near as annoying: Your ¢ earned. It could grow on me, I think. Even better yet, don't hardcode it. Stick that symbol in a config file somewhere so I can find it and change it to $ since that's what it will mean for myself and most players anyhow.

Thanks, will try this out. Just to add to dave's post, you can filter down to the second in hm1.

This is a shame. I feel having to click to access popups makes everything more cumbersome and slower and that tooltips aren't necessary - simply switching to session stats and then checking the popup (by hovering) would be more preferable. Is this set in stone or is there a chance that in the future we will be able to access popups by hovering?

You posted about clicking to access popups but didn't address the rest of this question. In pt4 can I make a hud with 8 stats with each stat having its own popup? If yes, how? If no .

Thanks again.

is there a way to show graph lets say in USD when my currency is set to CZK. Its great function for me but it gets really confusing for anybody outside of czech republik (=they need to look up currency rate czk vs usd then divide by that currency rate to really see how much up/down i am on the graph)

edit: somethink like 2nd my currency or global currency (=usd) might be solution

You may find the 'lower opacity until mouse over' option useful as this gives you the same sort of functionality.

You can configure a Hud group to be shown as translucent until you mouseover it, and then it will be shown at normal translucency. To do this select the group you want to hide/show (you may want to create a new group for this) and change the Display Type from 'Normal' to 'Lower opacity until mouse over'.
You configure how translucent groups like this will be when not moused-over in the Hud Options > General Settings window. If you set this really low the group will effectively be hidden until you move your mouse over it.




Yes - select the stat you want to link the popup to and set the "Popup" property.

--WhiteRider

I'm looking for a stat which reflects how often SB & BB folds after I open-raise the button? I've looked at the "steal success" stat in "my reports", but I'm not sure what to make of it. Is the "Stole" percentage how often you take down the pot preflop?

thanks

Would it be possible to add a "Last...." date range? For instance in HEM the data range I would always use was Last 7 Days. It's not a big deal but certainly more convenient than a static date range. Alternatively it would be fine even if you could hardcore a "This week" range. It's a nice size to get a decent sample for analysis.

You really should reconsider the "access popups by hovering" thing. The way it is PT4 is unusable to people who heavily rely on popups while multitabling (and they might not represent the majority, but we're not talking about just a few potential customers neither). If not by default at least make it an option.

After the latest update (4.01.15), the Zoom HUD doesn't seem to track some players. I haven't seen any system/reason behind it, but I've noticed at least 3 players who are at my tables regularly without HUD stats. Whenever one of these players are at the tables, the position of the HUDs are off-set as well, so the HUDs are next to the wrong player.

Let me know if I should send any log files or whatnot.

im playin on pokerstas, nlhe 100nl zoom, and im using postgres 9.1.0.0, any moe help??

I didn't see this answered for you, but yes..you CAN do it. I am just not in a position right now to explain how. Hopefully someone from support sees that this was missed and gives you the answer.

This has been answered by WhiteRider above.

A fix for the Zoom issues will be available in a new beta later today. I just thought you guys would like to know

You guys need to add a tournament filter for # of entrants, currently it is impossible for me to filter out my $3.50 180 man tourneys from my $3.50 45 man tourney because they have the same buy-in. The tournament tables filter does not work properly if that is what you guys are going to suggest, also i hoped "tournament descriptions" would be an option in the filters like it was in PT3.

Awesome support!

You can find a filter for the number of tables in the tournament in Game Details -> Tournament Tables. Your 180 man tournament would be a 20 Table Tournament and your 45 would be a 5 Table Tournament.

I played a session but didn't have PT4 running.
Just loaded it up and clicked "Get hands while playing" - even though I wasn't currently playing anymore (seems easier than selecting the site directory manually)

The import speed is v.slow, maybe 3-4 hands per second (HM2 was doing 120hands/sec).

Is this normal or is there a faster way?

If you want to get hands quickly you'll want to use Get Hands From Disk. Get Hands While Playing was designed to have a very low footprint so as to not get in the way when you are playing. For maximum speed, Use Get Hands From Disk.

In other news: A new Beta was released a few minutes ago, which fixes Zoom support.

Is there no auto import folder like in HM, instead of having to manually browse for the poker site folder in a load of sub directories?

Great job with PT4 btw so much better than hm2..