A hand must be complete or it cannot be imported. A hand that ends when you folded is incomplete, there was further action that occurred in the hand which is not shared with you in the hand history. All of Blaze's competitors provide the complete hand history, this is not a concern if you play at Zoom (PokerStars), Rush (FullTilt), Fast Forward (PartyPoker), Fast Poker (iPoker), or Strobe (OnGame) tables that all have the same game format, this is a problem that is unique to Blaze that does not occur anywhere else.

The complete hand is necessary because incomplete data can paint an inaccurate picture... for example you may think an opponent is really aggressive on the turn because you have a small number of hands observed where the opportunity to bet was taken each time when in position but in reality that opponent is really passive in position- which could lead to an incorrect decision. You played in the hand, in a live game you would have the ability to see what occurred, and that ability is given to you at the competitors to Blaze, but the MPN network has decided to withhold that information from you... that is out of our control, it is an issue you must take up with them, not us.

PS: I don't know of any tracking software that imports Blaze hands, we all have the same problem caused by the incomplete hand history.

Good luck!

- TT

hello, PT4 still doesnt have winrate multitabling for SNG?
Play 2 tables X roi ev
Play 3 tables Y roi ev
etc

Thank you

screw microgaming

filed a complaint. let my friend write one too

I'm afraid I have bad news, we cannot meet your request. The PT4 4 database does not contain the database tables that would be required to group a report by number of poker tables played for cash games or tournaments. This cannot be made into a custom report, it must be hard coded and the grouping that would be needed does not exist to do this. PokerTracker 4 is incredibly flexible,almost all commonly requested reports are possible, but this one is not I'm sorry to say.

- TT

Hi,

I played 100 games today without using PT4, I then loaded PT and just when the import was complete it crashed, now its only showing 8 games played today. I have requested Stars to send me my HHs and T summaries from today I imported those but its still showing only 8 games?

Thanks

1) It is rather rare that we hear about a crash at this stage of PokerTracker 4, did you submit the crash logs so we can review?

2) I have never seen a situation where a crash results in missing data when reimported, usually this is caused by a "user error" such as not looking in the right place, or leaving a filter on accidentally. Sometimes in the case of tournaments this could be caused because a filter for a tournament type is enabled, but the tournament is miscategorized by Tournament Detection. These are all possibilities... the easiest way to check is by removing all filters first, and if that does not work restart PokerTracker 4, perform the import again and then send us the pokertracker4.log file so we can review.

Please follow these instructions for submitting a Support Ticket.

- TT

It was my fault it crashed however I loaded PT again and re imported the data and it all worked out fine thanks

sb fold when /co steal/btn steal
bb fold when /co steal/btn steal/sb steal
blinds fold when when /co steal/btn steal/sb steal

sb 3 bet when .when /co steal/btn steal/sb steal
bb 3 bet when when /co steal/btn steal/sb steal

Thankx a lot

If someone can help me via skype for 5 min to setup my hud please will be very nice !!!!

Its late at night here & perhaps I am overlooking something so correct me if I am wrong... but it appears that you are asking for stats that are already included by default in the standard PokerTracker 4 HUDs in the Preflop Tab. Let me know if I overlooked anything accidentally.



- TT

They pops up but i need them on my main hud and i can find they,thankx

Well yes i see,i dont need 3 bet from blinds vs co/btn/sb opener,but vs attempt steal flop co/btn/sb

Playing 6 max cash preferred seat on stars, has been fine with that for months, now some tables the HUD display is on the wrong seats. Windows, latest version. Probably since last update, about a week or so.

I've given up playing until this is fixed.

You can do this yourself by selecting the stats then dragging them into place in your on-table HUD group, it is very easy to do. For details watch this video : https://www.pokertracker.com/videos/...profile-editor

- TT

There are no known problems with seating in PokerTracker 4 at PokerStars tables, usually this is caused by an improperly set seating preference in PokerStars and/or Pokertracker 4. Two things to look at -

1) check your PokerStars seating settings by clicking Options > Prefered Seating. A common problem is that some users have Centered enabled for cash games and not tournaments (or the opposite). We recommend that you use the Auto-Center option for both Tournaments & Cash Games, it helps avoid any problems.



2) In PokerTracker 4 select Configure > Sites & Import Options. Click PokerStars, then select AutoCenter. When this checkbox is enabled it will override the prefered seating settings above.

If this does not help, please create a support ticket on our website so we can look at your PokerTracker4.log and pokertrackerhud4.log files to determine the cause.

Please follow these instructions for submitting a Support Ticket.

- TT

Hi,

My PT works fine but...when I move tables the original stats from the previous table stay in place and do not update to the new players?

We need more information to understand what is happening, I assume your talking about moving tables at a tournament, but I cannot be positive. Please take a screen shot and attach it to a support ticket, along with your pokertracker4.log and pokertrackerhud4.log files from that session so we can investigate.

Please follow these instructions for submitting a Support Ticket.

- TT

Thanks, settings have been unchanged for months without problems so I will try option 2 thanks for that suggestion.

We have found situations where it appeared that the PokerStars client changed these settings without the user realizing it after a software update, so it is best to first verify that the settings are correct first. Do not assume that the settings are not the cause of the problem, the vast majority of the time the settings actually are the problem and the user made the mistake of not verifying first.

Good luck!

- TT

A lot of my NoteTracker notes seem to have duplicates rather than compressing all of the range into a single definition.

For instance, a lot of my notes look like this: http://i.imgur.com/9oDnjdm.jpg

As you can see, it's pretty cluttered and difficult to read. A lot of that is because of the duplicates. You have at the top "3bet Blinds v Steal [range] (10)", then another "3bet Blinds v Steal [range] (2)" fifth from the bottom. AQs/AKo are included in both of those ranges. There's a "Called 3Bet IP [range] (1)" second from the bottom, then another "Called 3Bet IP [range] (1)" just a bit higher. There are numerous other duplications on this list.

Also, they don't seem to be well organized. Rather than having all the preflop notes lumped up top, followed by Flop, Turn, then River, the Preflop stats are both at the top and bottom, and there is a stray Turn stat near the bottom as well.

Why aren't these notes and hand ranges being compressed into a single automated note?

This is what my NoteTracker definitions page currently looks like: http://i.imgur.com/mnJQUzg.jpg

So there aren't any duplicate notes saying the same thing being used. So it just appears like not all of the hand ranges from a single note definition is being properly combined with all other similar hands from the same definition. At least that's what it appears to be.

Wow thank you guys i find it thank a lot!!!!!!!!!!

Can I use my pt4 key in pt3. Pt4 works fine in my laptop but in my pc, which is like 4 years old, not work. Though pt3 works fine in the pc.

Sent from my GT-I9003 using 2+2 Forums

There appears to be multiple issues at play here.
1) Did you edit any NoteTracker note definitions to modify the existing notes?
2) Did you enable Notes that were not enabled by default? There are some notes that we included as an option, but we disabled by default because we believe that too many separate notes can be counterproductive to your game. Notes are best used in moderation when multitabling.
3) Did you add any custom notes or a third party package?

If any of the above three was done, then it is advised to purge your automatic notes, and then re-scrub the database to recreate notes. Notes are not dynamic, once a note is written is is not erased, therefore any changes to the note definition can result in duplicates in some situations, and in other situations it could result in notes that are only updated based on the new definition while playing new hands.

The first step of the solution is to open NoteTracker, select Status and then Purge All Automatic Notes. Then select a date long before you started your database, 1/1/2001 is probably a safe time and do not take notes on the hero to save processing time. The click RUN and OK. PokerTracker 4 will scrub the database of players and create notes for each player in the background while you have PokerTracker 4 open, therefore its a good idea to do this overnight while you do not need your computer - OR - you can start playing immediately and PokerTracker 4 will begin to rebuild the database of Autonotes for you on the fly.

- TT

We have found that PokerTracker 3 and 4 use virtually the same resources if you disable the Vector HUD options and NoteTracker, in fact PokerTracker 4 is more lightweight than PokerTracker 3 in the majority of situations. We no longer sell new PokerTracker 3 licenses, therefore this is your best option - or of course the other options is to get another computer that meets our requirements.

HUD > Edit HUD Options > Advanced > Uncheck the three HUD Display Options then click OK. Set Notes Tooltips Max Lines to 5. Under General Settings disable any of the filter options, this can hamper performance as well. Click OK.

Select Tools > NoteTracker > Status. Select Purge All Automatic Notes and then click Purge. Click OK.

This will result in a lighter-weight version of PokerTracker 4.

- TT

hello!

Any way to have a stats in the tables for know the %pot odds?

I think hem1 and 2 can do it with the chat,

Thnak you very much

We do not display pot odds at the table, from our discussions with various poker rooms this is something that they would frown upon... so we recommend using a third party tool to do that instead (assuming that tool is permitted at your poker room).

PS: You might be interested to know that PokerTracker 4 only gets it's information from hand histories, we do not use chat capture, OCR, or any "blackhat" methods. We have seen too many problems occur from these methods, for example a competitor accidentally altered cards that were displayed at the poker table in one situation, and another competitor uses OCR but the data is not foolproof - sometimes resulting in the wrong user's stats displayed. The only safe methods are using a direct data feed from the card room or the hand history after the hand is complete, these are the only options we will consider to be accurate.

- TT