What timebank issue? I don't understand what you're talking about. The 4.4 version was to add on table timebank and last hand ability.

[QUOTE=FreakDaddy;47769047] I currently have the catcher on 2 computers and I plan to upgrade in the next month or so. If I email you guys can you remove it from 1 and add it to the new one?

Using the free trial and having a few issues.

I noticed at least one hand that the tracker just blatantly missed and wasn't loaded into my hand history as well. This was from the big blind, first hand though on one table. In general, it seems to load sometimes quicker than others, and I won't see the hud for a few hands while already playing.

Sometimes the hud simply won't appear on any table, and I had to restart the card catcher and click off and back on gathering hands on pt4 and then it appeared a few hands later. This was after exiting and re-exiting bovada though, so is this just something I need to be aware of when re-entering the program (to also restart the other apps)

Less importantly, when I sit out, the hud gets all messed up placement wise. I have pref seating for seat 4 (middle bottom) and selected this for the card catcher. Do I also need to do something for preferred seating with pokerstars on pt4? The table looks different so I don't know which one to pick, and when I did have a seat selected, the hud wasn't appearing, though this may be because a previously mentioned issue at the time.

Thanks, and I do really like this product if I could figure out these minor fixes!

[QUOTE=iPlayPLOhigh;47769067] Yes. Just e-mail support and they can change this over for you no problem.

My auto time bank is also not working. It was earlier, but now not only is it not automatically engaging time bank, I can't select time bank either on the table or through the card catcher table. Any suggestions?

For now you need to have your DPI set to 100% for auto time bank to work. You're probably on a laptop and changing this w/o knowing. But the actual on table button should work if you're using the new beta 4.4 version. I'm guessing you're on 4.3 though.

As to your other comments, the HUD can't write data it doesn't see. If you join the table, it takes one hand before it writes a hand, unless you just post the blind first. Every hud is like this. And it depends what game you're playing. If you're on a tournament, it can take a couple of hands, before the HUD comes up, but it's writing hands. This isn't a function of the catcher, it's the database.

Any ways, how fast it pushes the first hand has been updated in 4.4. One minor thing to make it appear slightly quicker. It's always grabbing the data, but the hand isn't always being written right away. This should improve in the latest version though.

v2.04.5 Beta up for download:
http://acepokersolutions.com/poker-s...up_v2.04.5.exe

Changes:
- PLO8 support added
- -1 HU's error fixed

Ok, so this HU's error stuff should be resolved now. We've run 2.5k+ hands on it w/o error now. There's a couple of minor issues left really. If anyone has any problems with the time bank or a HU's error, then please let me know.

Here's some feedback on v4.4:

The timebank appears to work, thanks for the fix!

However, BCC had quite a bit of trouble catching a lot of the hands late in one of my tourneys. Overall I've found coverage to be pretty good, but this particular tourney didn't work after about the 300/600 level. Here's the entire HH that it tried to catch along with the HEM errors (notice the ~45 minute gap starting at 2015/08/06 20:52:52, then it randomly starts working for the final 2 hands of the tourney).

Full HH: http://pastebin.com/NUmgJpTw
HEM Errors: http://pastebin.com/mi65BPb5

Thanks for the feedback. I appreciate it. Try with the newest version. It looks like the error you got with this tourney was the dreaded -1 bug, and that should be fixed in the 4.5 build. We've been running tons of hands over the last couple of days and haven't seen it return. That issue caused the catcher to sometimes stop if it came across it, but it shouldn't happen anymore.

My DPI is set to 100% and I'm still having trouble with the timebank. Sometimes it works, sometimes it doesn't. But I am using a laptop connected to an external monitor. Any reason this would be an issue?

Again Can I get your version number you're using of BCC? Can you be more specific about the timebank. Are you talking about auto time bank, the card catcher on GUI timebank (the one on the BCC interface), or the on table timebank (on Bovada)?

I haven't tested in the scenario describing. My best guess is that it shouldn't be an issue. But I need some more specifics in order to help.

I was using free trial 2.04.3 And with auto time bank enabled, it was randomly sometimes working and sometimes not working. And I couldn't get timebank to activate from the table button or the BCC interface.

I have the latest version posted in this thread. I had a session a half hour ago where i sat out to go to the bathroom and then all of my opponent's hud stats reset when i sat back in. I thought there was a bug like this before that was fixed, but i could be wrong. Just wanted to bring it to your attention.

Can you try the 4.5 version that I posted in this thread. The on table timebank doesn't work for any version before 4.4. That's why the card catcher time bank was added, etc.. the HUD over writes those areas of the table for some reason. The 4.5 version for at least the one table should work for you. The auto time bank, if it's still not working then let me know your screen resolution, DPI (i think you said 100%), and anything else that you think is relevant and I'll see if we can reproduce it.

Thanks for letting me know. I literally just finished a session myself and sat out and it was fine. I wonder if there was some kind of table reset message sent. My sit out was real quick though. I'll check into it. It seems fine for opponents correct? Maybe try another quick sitout at some point when you can. We can try and narrow it down to length. My best guess is that a table reset message was sent by bovada. But I'll check it out more.

Free trial was over so paid for it so I could use 4.5. Still same problems with time bank. Auto time bank not working, and couldn't trigger time bank either on table or with buttons. Disabled auto and tried again. Still no way to use time bank. Auto time bank would be nice but is not a huge deal, however the inability to use time bank in any way is killing me. DPI is set to 100%. Using a MacBook pro on windows hooked up to an external monitor.

My last hand buttons don't work either.

I took like 2-3 minutes, but i wasn't kicked from the table or anything. I was able to sit back in on all of the tables before being removed. No, it wasn't fine for opponent's. I lost all of my opponent stats. However, my session stats remained on every table after sitting back in.

The new version (4.5) definitely seems more buggy for MTTs. Any time I make it deep in a tourney the HUD completely stops working, which is unfortunate b/c the end of a tourney is when it's most beneficial.

The tourney numbers still appear in the BCC GUI, but they don't show up in my HM2 table finder.

This was happening for me as well at cashgames. I played like 2500 hands at the same 4 tables yesterday and it was working great at first. When i got further in my session, action broke and i was the only one sitting. When people sat again at those tables later in the session, they were appearing in the BCC display, but were nowhere to be found in HEM2 table finder. In order to get it working again i had to shut down BCC and HEM2 and reopen them. Only then did it pick up the tables again, unfortunately at the cost of all of my session stats.

Yeah, it stops working on MTTs often for me now. Seems to always happen after a break and usually starts back up if I am moved to another table.When I get down to final table it never seems to be working.

So you're running it on a Mac Book pro with parallels or? What's the resolution setting on your external monitor?

And this wasn't the case with 4.3 correct? I think the -1 fix may have caused an issue here. MTT's are the hardest thing to test for obvious reasons. I'll have to talk to the developers tomorrow.

If you were at table that broke, but didn't leave, and people sat back down, why would you need to find the table in table finder? Did you stop the card catcher at any point? I guess I'm not understanding your sequence there because if the HUD was up on the broken table, you shouldn't have to grab it again in table finder. Let me know so I can try and replicate it if it's an issue.

Correct. I'm pretty sure it wasn't the case in 4.4 either. I reverted back to 4.4 today, I'll report back if I notice any problems.