I'm new at this, but I'll try and help. When you click the import folder button in HEM, choose which folder to import from. Then, it should state how many files/hands are in that folder, and show in real time how many hands are 1)detected and 2) successfully imported. Is this the case when you are importing? If, not, you might be importing from the wrong folder.

It shows the hands being detected and imported (over 5,000 of them). But when I try to view them in the Tourney results or the cash game reports there is nothing there. I have followed the video to the letter and even had my tech savvy daughter watch the video and follow along while I did it and I cannot figure out what the problem is.
Any other suggestions would be greatly appreciated !!!!!

So do you have the cash game and tournament version? Try making a new database and then importing them from the start. Then in HM set your player to hero. There could be something wrong with your database.

Does the Bovada Hand Catcher HUD replace the Hand Grabber? I am guessing if it can scrape, import and display a HUD then it already is grabbing all the hands???

Should mention there seem to be a lot of bugs when importing HU hands into PT4.

Also looks like HI/LO isn't supported??

This is not the support thread for the bovada card catcher. The support thread is here:

http://forumserver.twoplustwo.com/45...r-hud-1447828/

Ok, moved the question about the card catcher to the other thread. The other post regarding the hand histories I posted where imported using the hand grabber though.

My player is set to Hero, how do I create a new database ?

I wanted to repost this because I think you thought that this was in reference to the catcher when indeed this is related to the converter.


* ehh, hand histories didnt carry over. Check on page #82

Just click on database (i think this icon is on every screen), and then create a new one.

Are you aware there are a lot of bugs when importing HU hands into PT4.

Invalid pot size for hand #288444XXXX (Line #136)

PokerStars Hand #288444XXXX: Omaha Pot Limit ($3/$6) - 2014/06/29 22:50:34
Table '#6863XXXX' 6-max Seat #2 is the button
Seat 1: Hero ($635.50 in chips)
Seat 2: Dealer ($250.51 in chips)
Seat 4: Small Blind ($349 in chips)
Small Blind: posts small blind $3
Hero: posts big blind $6
*** HOLE CARDS ***
Dealt to Hero [Kc Jh 7s 6c]
Dealer: folds
Seat sit down
Small Blind: folds
Hero: doesn't show hand
Hero collected $9 from pot
*** SUMMARY ***
Total pot $9 | Rake $0.00
Seat 1: Hero (big blind) won ($9)
Seat 2: Dealer (button) mucked
Seat 4: Small Blind (small blind) mucked
Also looks like HI/LO isn't supported??


Invalid pot size/winnings for hand #288586XXXX (pot: $10.00; total winnings: $4.75) (Line #1161)

PokerStars Hand #288586XXXX: Omaha Hi/Lo Pot Limit ($1/$2) - 2014/07/02 23:59:46
Table '#864XXXX' 6-max Seat #6 is the button
Seat 1: Hero ($227.70 in chips)
Seat 2: Big Blind ($210.20 in chips)
Seat 3: UTG ($124.70 in chips)
Seat 4: UTGplus1 ($251.55 in chips)
Seat 5: UTGplus2 ($246.95 in chips)
Seat 6: Dealer ($258.13 in chips)
Hero: posts small blind $1
Big Blind: posts big blind $2
*** HOLE CARDS ***
Dealt to Hero [Jc Tc 5h 8h]
UTG: folds
UTGplus1: calls $2
UTGplus2: folds
Dealer: folds
Hero: calls $1
Big Blind: checks
*** FLOP *** [9d 7d As]
Hero: checks
Big Blind: checks
UTGplus1: checks
*** TURN *** [9d 7d As] [9s]
Hero: checks
Big Blind: checks
UTGplus1: bets $2
Hero: calls $2
Big Blind: folds
*** RIVER *** [9d 7d As 9s] [2d]
Hero: checks
UTGplus1: checks
*** SHOW DOWN ***
Hero: shows [Jc Tc 5h 8h] (a pair of Jacks)
UTGplus1: shows [4c 8s 6s 2h] (two pair, Eights and Deuces)
UTGplus1 collected $9.5 from pot
*** SUMMARY ***
Total pot $10 | Rake $0.50
Board [9d 7d As 9s 2d]
Seat 1: Hero (small blind) showed [Jc Tc 5h 8h] and lost with a pair of Jacks
Seat 2: Big Blind (big blind) mucked
Seat 3: UTG mucked
Seat 4: UTGplus1 HI won ($4.75)
Seat 5: UTGplus2 mucked
Seat 6: Dealer (button) mucked

Send support some of the Omaha hands (original unconverted bovada hands) are causing problems and we can look at them. Hi/Lo may still have some issues. There's a million different combinations and situations in that game and there may be something that still hasn't been seen. Thanks.

Bovada is unique in the fact that they display all hole cards. Is there any way to get that ported over to the converted hand history so we can view the hole cards for hands that don't make it to showdown?

In the converter. Settings -> enable known hole cards.

You must have a PT or HM supported version because some versions of both of these they disabled that feature in their databases.

Thanks!

You're welcome. HM will detect and install the correct version. PT you have to get and older version or the very latest.

I haven't played on Bovada in a bit. What is the most recent version of the converter?

I just bought the software and followed the tutorial instructions. When I import with HM2 every hand has an error? What do I do?

The converter should detect that you don't have an HM2 version that supports known hole cards. Maybe you missed that message, but it should come up when you load it. It will tell you to download and install and older version. So your two options are, 1) Load the 8079 version as recommended by the converter or 2) click on settings in the converter, and uncheck the show known hole cards.

Either solution will solve your problem.

Recent tournament histories are riddled with errors. For some reason with they (Bovada) generate hand histories lines are replicated multiple times. I estimate this happens in 50%+ percent of hands, which PT4 just decides to skip over. I've only seen this on tournaments so far, not Zone or ring game histories. I emailed them a few days ago and they said they know about it and are working on it. I'm hoping you can do a quick workaround in your program in the mean time. All you would need to do is if the line is identical to the line right above it just skip or delete it or whatever. Below is an example of what I'm refering to:

Dealt to Hero [Ts Ad]
UTG: folds
UTGplus1: folds
UTGplus2: calls 150
UTGplus3: calls 150
Hero: raises 450 to 450
Hero: raises 450 to 450
Hero: raises 450 to 450
Hero: raises 450 to 450
Hero: raises 450 to 450
Hero: raises 450 to 450
Hero: raises 450 to 450
Hero: raises 450 to 450
Hero: raises 450 to 450
Hero: raises 450 to 450
Hero: raises 450 to 450
Hero: raises 450 to 450
Hero: raises 450 to 450
Hero: raises 450 to 450
Hero: raises 450 to 450
Hero: raises 450 to 450
UTGplus5: folds
Dealer: calls 450
Dealer: calls 450
Dealer: calls 450
Dealer: calls 450
Small Blind: folds
Big Blind: folds
UTGplus2: calls 300
UTGplus3: calls 300
*** FLOP *** [Kc Qs Qc]

Hmmm... that's actually super strange. I haven't seen anyone else bring this issue up and I just converted some tournies myself with no problem also. I know others would be mentioning this too if this was always happening. Can you e-mail support with this original (unconverted) bovada tournament HH and I'll have the developer take a look at it. It might be something with this specific tournament. We'll know when we see it though. Thanks.

i second what tracker2208 is saying. it's actually been going on for a month at minimum, and i tried telling people in the bovada thread multiple times but was just ignored. i eventually pmed bodog_ice and he said they're aware of it and working on it. i actually manually went through the first 100 or so and removed each replicated line to fix the hand histories, but i play way too much and it takes way too long to fix. you'd need a script or something added to the bovada hand history converter to make it easier to deal with. i'll probably end up deleting all hand histories that are affected by this bug and just start tracking again once bovada fixes the bug since its on them server side.

it appears that the results are accurate even with the importing errors, but it completely screws up your database as far as being able to review hands. when reviewing a hand, the program thinks you made the same raise 10-15 times. so frustrating. this can also be seen when reviewing hands in bovada's hand history replayer as well. the same action will be taken 10-15 times until the players stack is negative.

by the way freakdaddy, which of the hm1/hm2 or pt3/pt4 programs do you recommend best for using the HH converter? HM1 seems like the best option since they no longer update it which means no having to play cat and mouse and constantly patch in ways to show hands. (i'm asking which of the 4 strictly for results tracking, not necessarily reviewing.)

also, it's only 2-4 hands per tournament that is affected, but it's in EVERY file, which means they're all corrupt with at least 1 or 2, sometimes more, it's random and it varies. For what it's worth, i grind SNG's pretty much exclusively, so this is where it's happening.

Judging by the import errors in PT4 it seems like some of the file have these types of errors with %50 of hands. Anyway I sent a couple of unadulterated hand history file. I could send more if needed, I'm sure I have at least 20 histories with these errors.

What purpose does the "Randomize Player ID" serve? Aren't/Shouldn't the players always be randomized because everything is anonymous?

Also, what's up with the warning about "Enable known hold cards" and PT4?

Thanks

Having issues where every hand isn't getting converted... It'll miss like 20 hands out of 1k, and I'll have to go back and manually re-convert the hands from the processed folder in order to get those extra hands that were missed. Any ideas what this could be?

Summarized: if I try to convert 20 files it'll skip a file or two and I'll have to re-convert it all 20 files manually from the processed hands folder in order to convert them all.