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Holdem Manager Support Holdem Manager Support

01-18-2008 , 06:29 PM
When will the ability to easily create our own DB queries be added in?
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01-18-2008 , 08:05 PM
€ and £ hands are still being imorted as $ at crypto. A fix for this would be great.
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01-18-2008 , 10:59 PM
v 81b
Replaying a hand from the bottom pane of sessions tab = unhandled exception
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01-18-2008 , 11:01 PM
Please fix the hand sorting
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01-19-2008 , 03:28 AM
ROY?????


My 0.79 that u made special for me expired. And obv 0.81 won't work.

Can you get a hold of me on MSN please???
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01-19-2008 , 07:10 AM
Auto importing doesn't stop even when I click the stop import button. Can't close the application either, "You can not exit during an import."
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01-19-2008 , 09:44 AM
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Auto importing doesn't stop even when I click the stop import button. Can't close the application either, "You can not exit during an import."
I have experienced this also. The auto import seems to be continuous, but cannot tell if there is any progress being made. Auto importing takes a very long time and cannot be stopped in a timely manner. When manually stopping th import, it takes several minutes for it to shut down. Until it does shut down, I can't exit the app, keep getting the same message.
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01-19-2008 , 02:27 PM
Quote:
Originally Posted by fozzy71
ROY?????


My 0.79 that u made special for me expired. And obv 0.81 won't work.

Can you get a hold of me on MSN please???
Thx Roy you rule.


*The rest of you guys - Take it easy on RVG!!!

You guys are working him so hard he fell asleep on the couch at 8pm.
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01-19-2008 , 02:34 PM
Quote:
Originally Posted by fozzy71
*The rest of you guys - Take it easy on RVG!!!

You guys are working him so hard he fell asleep on the couch at 8pm.
We'll be the death of him.
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01-19-2008 , 02:35 PM
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Originally Posted by thac
We'll be the death of him.
U R correct sir, afaik.
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01-19-2008 , 02:45 PM
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Originally Posted by thac
rvg - in the HUD options, there is the Auto Close Table Manager On Exit box that is checked; however, when the Table Manager is minimized to system tray and I close HM, Table Manager stays open.
Thanks, this is in the list

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A few things that i have noticed in the reports. My fold to river bet is about half of what it is in PT, so i don't think it is calculating correctly. Also, the river bet number is showing 0, which cannot possibly be correct. I think you have the Agression factor and agression frequency reversed.
I'll check this - I think you are probably seeing just the fold to river bet when in position and not including the Check then Fold numbers.

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I love the program, but one thing i would really like to see is the betting actions for each player put in the hud. When multitabling, it would be really helpful to see each players actions, without having to look in the chatbox.
This is something we'll probably do later on

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Perhaps you are already aware of this, but it seems that adding any of the "Bet Vs missed CB"-stats to a HUD-popup causes the HUD to crash when hovering the stat you assigned it to. I play on Party Poker, if it matters.
Thanks for letting me know

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Hi, is there any way to delete all hands of players with less than 100 Hands? What do I need for it?
Not yet

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Were these hands imported previously, but with incorrect information? I mean if I were really anal and wanted everything to be perfect I'd need to delete the database and re-import all hands from hh files?
These hands would have been marked as errors and placed in your impoting/logs folder. I'll be addressing this in future updates to make it a lot more seamless

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The HUD crashes every 2 minutes or so, so for the moment i've switched back to pokerace HUD.
Mike has been working on a new update and he thinks he has found at least some of the crashing issues (plus added some new functionality). This will probably be released later tonight or tomorrow.

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So, i imported last day, and am still importing large sums of hands, and when i go to the player tab und would like to see, how many hands total i got (set the min hands to 1) i get following error:

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An error occurred: An Item with the same key has already been added.
I get this error everytime with low min hand requirements, with something like 10 there is no problem. Could be the list too much? I have about 13k players in my database, 10k with more than 10 Hands, so another 3k with less than 10 hands, who would be added to the list. Is this too much for HM?

I am running a newer pc, dual core and 2gig of ram..
Will take a look at this - it has nothing to do with your PC though

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Ladbrokes hand are importing strangely.

In the reports it says I have played 2000 hands. When picking my own player name from the list of names it says I've played 990000 hands. Ehm. I don't know what the true number is, but I'd bet it's far closer to 2000.
??? I'll take a look - very weird

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As has come up before:
-Can you please add rake to the standardizedhandhistories

I only have IPoker hands in my database. They are formatted well. I don't know if you have fixed the formatting of other sites yet. These are prior issues:
-A raise at FT from 5 to 10 has Amount="10" when Amount="5" would be better and is what IPoker has.
-At some site money returned are labeled as Action="Wins"

If these aren't fixed please fix them! If you're interested I think I have found some other bugs and inconsistencies. But I don't have them on the top of my head.
These are in the todo list

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Just donwloaded and installed.
Running Windows 2000, all updates

Trying to use the replayer, and get this:
---------------------------------------------------------------

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
Thanks, will take a look at this

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also, on a side note, if I just 4 tabled for 2 hrs, can the replayer replay all 4 of those tables side by side, in "realtime" just how they played out originally ??
Not at the moment but that's a really good idea

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When will the ability to easily create our own DB queries be added in?
Well... easily creating / modifying reports will be added fairly soon and this will give you a lot of functionality and I'm guessing do what you want. Creating REALLY custom queries is probably better done in pgadmin.

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€ and £ hands are still being imorted as $ at crypto. A fix for this would be great.
This is still on the todo list

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Auto importing doesn't stop even when I click the stop import button. Can't close the application either, "You can not exit during an import."
I have experienced this also. The auto import seems to be continuous, but cannot tell if there is any progress being made. Auto importing takes a very long time and cannot be stopped in a timely manner. When manually stopping th import, it takes several minutes for it to shut down. Until it does shut down, I can't exit the app, keep getting the same message.
Will work on handling this better

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Quote:
Originally Posted by fozzy71 View Post
*The rest of you guys - Take it easy on RVG!!!

You guys are working him so hard he fell asleep on the couch at 8pm.
We'll be the death of him.
I'm ok Been fighting off a cold the last few days and lack of sleep + a few drinks with dinner + very sick = me asleep on couch at 8pm... Feeling better today and have a lot planned for HM this weekend including a very nice HUD update Mike has wrapped up.

rvg
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01-19-2008 , 02:47 PM
Any way to delete an entire session in HM ?
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01-19-2008 , 02:52 PM
Quote:
Originally Posted by iparout
Any way to delete an entire session in HM ?
Not yet, but in the near future, afaik.
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01-19-2008 , 04:05 PM
Can't delete bonuses I've added in the Bonuses and Rakeback window...
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01-19-2008 , 04:18 PM
I'm having trouble importing hand histories since the 0.8 update. I select "Import from Folder", pick a folder which contains hand histories in txt format and it doesn't import any data. The screen just stays like this indefinately:


I'm using Vista 64 if that matters
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01-19-2008 , 04:51 PM
I am trying the software after using pokeroffice for a long time. I seem to have an issue with the vs players tab, or I do not quite understand how to use it. When I go to this tab it first says: player vs player stats are valid for cash games only (I am in the cash games section). Then it seems like the system is busy doing something, but nothing happens, even after a long time. I can go to the filter, select a vs player, but nothing ever happens. No data ever appears at all. When I click Refresh, I get this failure message: Unhandled exception has occured in your application, etc.. and then HM shuts down.. Any ideas on this?
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01-19-2008 , 05:01 PM
Quote:
Originally Posted by fozzy71
Thx Roy you rule.


*The rest of you guys - Take it easy on RVG!!!

You guys are working him so hard he fell asleep on the couch at 8pm.
It's easy to forget how much good stuff that works and great features there already are when people are reporting bugs, especially when you're the developer. However the fact that people are reporting bugs in this beta phase is very important of course. Congratulations to rvg and Mike for the amount of work and solid functionality done so far!
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01-19-2008 , 05:40 PM
^^^^^^^^^^QFMFT+1
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01-19-2008 , 05:47 PM
Suggestion:
A display of the action each player has made during the hand, for instance on poker office I think it was, under the stats would be a line that would read "c b r" for called preflop, bet flop and raised turn, as an example.
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01-19-2008 , 08:21 PM
v 81b
Tm still crashes with pop up
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01-19-2008 , 08:49 PM
um ya....this is seriously the best piece of poker software I have ever used. Forgive the obviously horrendous play on poker terms, but, quite simply, HM is the nuts.

Ryan
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01-19-2008 , 10:23 PM
Quote:
Originally Posted by infinity235
Can't delete bonuses I've added in the Bonuses and Rakeback window...
Click on the arrow on the left of the bonus/rakeback to select the line, now you can delete.
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01-19-2008 , 10:56 PM
Just started using HM - couple of stat questions...sorry if they've been covered before:

1) Can someone explain the "vs missed cb" stats to me?
2) What are the two columns on the "Preflop by Pos" tab (player details window)?

Thanks!
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01-19-2008 , 11:02 PM
Quote:
Originally Posted by bhudson
Just started using HM - couple of stat questions...sorry if they've been covered before:

1) Can someone explain the "vs missed cb" stats to me?
2) What are the two columns on the "Preflop by Pos" tab (player details window)?

Thanks!
Dunno about 1, but 2 is vpip/pfr I'm pretty sure.
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01-20-2008 , 12:03 AM
No idea how to reproduce this bug but for about 30 seconds at a time at a random interval, stats randomly don't show up in the clickable menu. Here's an image of the pop-up with an image of the actual stats on the inset picture:

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